PROS v CONS AT 21.co.uk
- Great customer support that is available 24/7
- They have mobile apps for both IOs and android users
- Lucrative 21.co.uk. bonus for new customers and numerous promotions for existing customers
- Home to games from top software developers
- Many restricted countries
- A hefty wagering requirement
- Limited payment options
£10 Free No deposit bonus and up to £100 Cash on Live casino
21.co.uk is a trustworthy online casino. The casino is fully licensed by the United Kingdom Gambling Commission. This makes it a safe and secure online site.
The casino offers you hundreds of games including 21.co.uk slots and table games. New games are added regularly making the whole experience new and fresh.
21.co.uk have a blog where they post all the latest news. You will find informative game guides and reviews on their blog.
The loyalty program is meant for existing players who have shown their loyalty to the casino. Such players get VIP access to exclusive offers, promotions and events.
If you want a real live casino experience then you should visit the 21.co.uk live casino. You will have the option to choose from blackjack, roulette, baccarat and poker.
Everything You Need To Know About 21.co.uk
21.co.uk PAYOUT RATE
Every player should know a casino’s RTP. The Return to Player is essential because it is a rough estimation of how much the casino pays out over a long period of time. It shows how high or low your chances of winning are while playing a certain game. A high RTP shows that your chances of getting a payout while playing that casino game are high. 21.co.uk offers balanced RTPs for all their games.
You will find some games with an RTP of 97% while others have an 88% RTP. Since all the games come from different software developers, they all have different rates. If you’d like to find a game’s RTP, you can easily access it by clicking a small “I” displayed on every game. The casino displays all their RTPs and they can be high or low depending on the casino game you select. Their RTP list is usually checked and audited by a third-party examiner to make sure that the casino conforms to fairness. So, you can comfortably play a game and predict your chances of winning thanks to the fair RTP list at 21.co.uk .
21.co.uk is a young online casino that seems to understand what players are looking for in an online gaming platform. The casino offers more than 400 casino games. These games come from a number of software developers including the most popular ones such as NetEnt and Microgaming. Other software developers are IGT, Blueprint Gaming, iSoftBet, Novomatic, Yggdrasil, Play’nGO, Bigtime Gaming, NextGen Gaming and Evolution Gaming. The casino has displayed the names of all the software developers on their main site. Having such a long line-up of software providers ensures that the casino offers a great diversity of games. These providers are responsible for the great 21.co.uk slots, table games, and live casino games.
Players get a chance to play the latest and most popular casino games since the casino updates its game list regularly. You should also expect to find a wide range of slots and games with different themes and amazing variations. You can choose to play some of the popular slots such as Starburst or you can simply go for table games like blackjack or 21.co.uk. 21.co.uk’s game line-up is good compared to other online casinos and players can never lack options while playing on the casino.
If you are looking for something more exciting then, the 21.co.uk live casino is the perfect place for you. The live casino section has a total of 7 casino games. Four of these live games are from Evolution Gaming, while the other three are titles by NetEnt. The live casino game collection includes three blackjack games, two 21.co.uk roulette games, one poker game and one baccarat game. This is a great collection and you can indulge yourself in the fun by choosing to play any live game. All the games are presented by live dealers and you get to interact with them as the game goes on.
PAYMENT METHODS AT 21.co.uk
The payment section is one of the most vital parts of any online gambling platform. Players will always check out how good a casino’s payment section is and whether it’s worth risking their money. A good online casino should provide players with safe, secure and fast payments and this is what 21.co.uk has done. Unlike other online casinos, 21.co.uk doesn’t have an enormous number of banking methods. Instead, they offer a shortlist of the most common and important payment methods.
Players can choose to deposit funds into their accounts via a credit card such as Visa or Mastercard, and PayPal. Depositing funds into your account is very easy. All you need is to log into your 21.co.uk account, navigate to the cashier’s section and click on “Deposit”. Select the payment method you want to choose, enter the amount and confirm you want to deposit. If the transaction is successful, the amount will reflect instantly regardless of the method you chose. All deposits are free of charge so you will get the full amount you deposited. The minimum deposit amount is £10.
When it comes to withdrawals, you can use any method mentioned above. However, you can only withdraw via the same method you used to deposit money into your account. Withdrawing is simple as long as you have met all the requirements. For instance, all new players should verify their account before making their first withdrawal. You should also ensure you have met the casino’s wagering requirements and any other conditions.
Withdrawals via PayPal take about 24 hours while card withdrawals go for up to 5 days. In case your withdrawal goes past the stipulated time you should get in touch with the customer service team. All the transactions and personal information are safeguarded using SSL protection so you can’t lose your money while playing on 21.co.uk.
WITHDRAWAL TIMES AT 21.co.uk
All players like getting their winnings paid out fast. 21.co.uk casino allows you to cash out using credit cards and PayPal. These two options are some of the fastest when it comes to getting payouts. How fast you get your casino winnings depends on the banking option you use. Generally, the withdrawal times at 21.co.uk range from 24 hours to 5 days. The processing times for withdrawals made via PayPal is 24 hours while card withdrawals require 5 days to get processed. On lucky days, you’ll even get your payout within a few hours.
That’s a short time compared to other casinos that make you wait for up to a week. There is no minimum withdrawal limit at 21.co.uk but the maximum limit is £25,000 per week. To avoid unnecessary delays, ensure you have verified your account and all the requirements have been met. For example, if your winnings are from a 21.co.uk bonus you should wager the amount 40 times. If there are any other terms and conditions make sure you have met them before you start the withdrawal process. In case you have any challenge while cashing out you can contact customer support and they’ll resolve the issue.
21.co.uk LIVE CHAT AND CUSTOMER SUPPORT
The casino offers several ways for customers to ask for help and support. You will find a dedicated help section powered by ZenDesk. You can easily reach out to the customer service team via a live chat feature that is found at the bottom of the site. You can also send an email to the customer service team. If you want quick replies you should consider using live chat because it’s available 24/7 and the representatives give an instant response. You can send an email at any time of the day including on weekends but the reply takes about 24hours. Another way of reaching out to the casino’s staff is by sending a direct message to their social media platform. The latter is a good option when it comes to resolving player complaints.
If you don’t want to speak directly to the customer support personnel you can read through the casino’s FAQs. There is a dedicated FAQ section that contains informative answers to some of the most common questions. The FAQs page has been organised by categories so you should easily find what you are looking for. With all these options, the casino has definitely put in place an efficient system of communicating with them without any hassle.
21.co.uk RESPONSIBLE GAMBLING RECORD
21.co.uk is committed to promoting safe gambling practices. They aim to provide an online gaming experience that is safe and fun for all players. Many players love playing casino games but only a few of them know their limits and how to gamble responsibly. As a result, the casino puts the customer first by availing several ways of promoting responsible gambling. The casino allows you to set deposit limits that can’t be changed. You can set a weekly or monthly deposit limit and once you’ve hit the amount you can’t deposit anymore. They also give you a “Time out” which is a temporary break from gambling. You can apply for a 1 day off or several weeks off. Another option is self-exclusion which ensures that you are excluded from all gambling activities for the stated time.
As for security, 21.co.uk has met the gambling industry’s standards. The casino uses the latest SSL technology for protection. The entire site is encrypted meaning that all your personal information is protected and it can never land in the wrong hands. On top of that, all your transactions and communication is fully protected. Another protection measure is the fact that the casino is licensed by the UKGC which is one of the strictest gambling regulatory bodies.
The UKGC ensures that the casino has been tested and cleared as a legitimate and secure gaming site. When it comes to customer safety, this casino has employed several measures to ensure that all players are safeguarded. For starters, the casino games are tested by a Random Number Generator. The RNG ensures that all games’ outcomes are random and fair. The casino also supports Responsible Gambling. They give players safe gambling options such as setting deposit limits and self-exclusion.
21.co.uk FAIRNESS AND LEGITIMACY
As you might have already read in this review, 21.co.uk is a legit platform. One aspect that shows the legitimacy of this casino is the license they hold from the United Kingdom Gambling Commission. This license is proof that the casino has met the highest standards for fair and safe gambling. The website is also fully encrypted meaning that all the personal information, communication between you and the casino stays in safe hands. In addition to this, the casino games are audited by a third-party auditor. The main role of the examiner is to ensure that all games’ outcomes are fair. Therefore, 21.co.uk is a completely fair and legitimate casino that can be trusted.
21.co.uk TERMS AND CONDITIONS
To keep the casino running smoothly, there are a set of rules that every player should abide by. During the registration process, you have to go through and understand the casino’s terms and conditions. These terms and conditions include a few rules and policies set by the company. These conditions are set for account operation, bonuses, payments, and the site’s policies. For starters, it’s worth noting that every player can only open one account and they should be 18 years and above.
When it comes to deposits and withdrawals, there are several terms and conditions you have to meet. There is a minimum deposit limit of £10 and you can only withdraw via the method you used to deposit. You have to verify your account before making your first withdrawal. The casino can close your account if they notice you have committed any fraud. Go through the terms and conditions page to understand what’s expected of you.
How do I sign up for 21.co.uk?
No one likes long processes and this casino’s operator knows that. As a result, they have created a simple registration format that requires you to fill in some details on a single page. If you want to register for a 21.co.uk account all you have to do is follow these steps:
Using your desktop or mobile device search for “21.co.uk”, once on the homepage, you will see a “REGISTER” icon on the top-right side. Click on it.
You will automatically be redirected to a different page. Enter your full name, email, date of birth, mobile number and select your gender, on the next section, you will fill in your address, username, and password.
You have the option to accept or decline the casino’s bonus offer, then read and accept the casino’s terms and conditions. Once all this is done, click on “Register” and you will have created your account successfully.
Note that you have to verify your account. The verification process is very simple. You just have to email 21.co.uk’s customer support with some documents. They will need you to upload your ID or Driver’s license and a bank statement for proof of address.
What is the contact number for 21.co.uk?
Some customers prefer calling the customer support team using a telephone number. Unfortunately, 21.co.uk has no telephone number for UK players. You can only contact them via live chat or write them an email. These two options are a great way of communicating to the customer service representative.
How do I log in to 21.co.uk?
Just like the signup process, logging into your 21.co.uk account is simple. You can log into your account at any time and anywhere. All you need is your desktop or mobile device, a strong internet connection and your log in details. On your device, search for the official 21.co.uk website, and click on the “Log in” icon on the right side of the homepage. A pop-up will appear requesting you to enter your username and password. Once you’ve done this, click or press “Log in”.
At times you might forget your username or password and you can no longer access your account. Thankfully, 21.co.uk resolves that problem within minutes. In case you ever forget your password, click the “Forgotten password” icon. You’ll be asked to enter your username. The customer support representatives will send you an email with a recovery link. The link will allow you to create a new password. In case you have forgotten the username you will have to write the customer support team an email via the email address you used during registration. Once they have verified your email, they’ll help you set up new login details.
How do I close my account at 21.co.uk?
Just like any other hobby, you might want to quit gambling. A player might want to close his/her account for some reason. 21.co.uk advises that in case you’d wish to close your account you should rethink your decision. The casino strictly advises that a single player can only own one account with them. Therefore, if you close your account, you can’t reopen it in the future. Therefore, before closing your account you should consider other options such as self-exclusion. But, if you still want to go ahead the casino has no right to say no. Note that you can’t close your account on your own.
For account closure, you have to get in touch with the 21.co.uk customer service team via email or live chat. Write to them stating that you’d like to close your account and your reason. If there are any pending payments the casino will automatically deposit the amount into your bank account. Your details will then be deleted from the website and you’ll no longer be a 21.co.uk customer.
Is 21.co.uk a Rip Off/Fraud?
There are hundreds of online casinos on the market but only a few of them are legitimate. Finding a legitimate online casino in the UK is not easy and some players end up being scammed. If you are wondering whether there are 21.co.uk fraud complaints, no need to doubt that.21.co.uk is a trustworthy and legitimate online casino offering its services to UK players. A legitimate online casino operating in the UK must hold a license from a well-known regulatory body. 21.co.uk is licensed by the UK Gambling Commission and they have clearly displayed this on their official website.
The casino is owned by LeoVegas Gaming PLC whose main aim is to provide a fair and safe gambling platform for all types of players. Another reason why players should trust this online casino is that they use a highly sophisticated Random Number Generator device that ensures all games’ outcomes are fair. Therefore, all winnings and losses are fair because the RNG determines the game’s outcomes. You can also check some player reviews about this casino. You won’t find any negative comments or serious complaints from players. All the aspects mentioned above show that you can trust this casino because it’s not a rip-off.
Do you have to download software to play at 21.co.uk?
You don’t need to download any software to play at 21.co.uk. The casino is available in instant play mode thanks to the instant software they use. Unlike other casinos that require you to download software, 21.co.uk allows you to play the moment you open your browser. The casino utilises software that uses Adobe Flash, meaning it’s compatible with various operating systems and devices. Therefore, you can play your favourite casino games on your desktop, or mobile device without downloading any software. You just have to open a browser on whichever gadget you are using and search for the official 21.co.uk website.
One advantage of instant software is that all the games are up to date so you don’t have to keep updating them every now and then. So, once you log in to your 21.co.uk account you will be playing the game’s latest version. Another advantage is that you will save on space since you won’t be downloading anything.
Can I pay via my mobile device at 21.co.uk?
As mentioned earlier in this 21.co.uk review, there are mobile apps for both Android and IOs users. If you don’t like downloading apps you can also play on your mobile’s browser. Both the apps and the mobile website have been optimised for various devices. The graphics and gameplay are similar to what is on the desktop version. Generally, the mobile experience is no different from the desktop experience. This means that players can make deposits and withdrawals on their mobile device. Just like on the desktop version deposits are instant while on the other hand, payouts will take between 24 hours to 5 days to get processed.
Does 21.co.uk accept PayPal?
PayPal is an e-wallet and it’s one of the safest and fastest online payment methods. 21.co.uk accepts PayPal payments and this makes it one of the best online casinos. Given PayPal’s popularity, many players are usually looking for a casino that accepts this payment option. Using PayPal saves a lot of time and it’s more discreet compared to other payment methods. You can make a deposit or withdrawal using PayPal at 21.co.uk.
For you to make payments via PayPal you have to own a PayPal account. Therefore, you have to create a PayPal account, verify yourself and select PayPal as your payment option on your casino account. Next, enter the amount you want to deposit and the funds will reflect immediately. On the other hand, withdrawals made via PayPal take less than 24 hours to get processed. PayPal is definitely the best 21.co.uk payment method because it’s convenient, fast and secure.
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