Bally Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 31, 2025
Bally Casino offers an immersive online gaming experience reminiscent of Vegas-style gambling. The platform features a wide selection of slots, table games, and live dealer options, supported by robust security measures and reliable customer support. New players can benefit from enticing bonuses, including 30 free spins upon signup.
Licensed and regulated online casino
Wide range of responsible gambling features
Live dealer games available
Mobile casino app for Android and iOS players
Secure and rigorous verification process
Limited chat features on the gambling website
Limited payment options
My Verdict
Bally Casino offers a well-rounded gaming experience with a diverse selection of slots, table games, and live dealer options. The mobile apps for iOS and Android provide smooth gameplay and easy access, making it convenient for players on the go.
However, the casino has some drawbacks, including limited payment options and occasional mobile UI issues. Despite these, Bally Casino remains a solid choice for players looking for a reputable platform with a strong game variety and reliable customer support.
Terrible
Better than 97% of all casinos.
Bally Casino Bonus Offers
All the hottest at one place, just for you!
Welcome Package
30 Free Spins
1st Deposit
30FS
Win rate
95.40%
Payout time
1-3 Days


Casino
Bally Casino
Created by
Multiple

30 Free Spins
3£ on 1 deposit @ 0.10£ per spin
Screenshots from Bally Casino

Taken by Alejandro Dalby on Jan 30, 2025



Rank 0 of 29

Lowest
0

Bally Casino
0

Highest
90,001$

"The best thing I like about Bally Casino’s bonuses is their risk-free start, offering up to £100 cashback, which really helps ease new players into the experience."
Bally Casino Bonus
Bally Casino offers a variety of bonuses to enhance your gaming experience. New players can enjoy 30 free spins on the "Secrets of the Phoenix Megaways" slot with their first deposit of at least £10.
Additionally, Bally Casino provides a money-back guarantee of up to £100 in case of losses during the first week, offering a risk-free start. Regular players can also benefit from ongoing promotions, loyalty points, and referral bonuses, making the platform rewarding for both new and returning users.
30 free spins on first deposit
Up to £100 money-back guarantee
Ongoing promotions for regular players
High wagering requirements
Limited to specific games
100% up to 0
+30 Free Spins
Min. Deposit
null
Wagering
Maximum Bet
4£
Valid Time
30 Days
Rank 0 of 29
How do I sign up for Bally Casino?
Signing up at Bally Casino is straightforward and quick. Ensure you have your personal information and a valid payment method ready before starting the process.
Visit the Website
Open the Bally Casino official website on your browser.
Click "Sign Up"
Locate and click the sign-up button on the top right corner.
Enter Details
Fill in your personal information and create your login credentials.
Verify Age
Upload the required documents to verify your age and location.
Deposit Funds
Once verified, make your first deposit to start playing.
After completing the registration, familiarize yourself with the platform’s terms and conditions. Remember, only players aged 18 or older can register, and the legal age may vary depending on your country. Enjoy exploring the games and bonuses at Bally Casino once your account is active.
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Payment Methods at Bally Casino
Bally casino has a lot of things that attract players. However, theonline casino has limited payment options as compared to its counterparts. Besides the limited options, this online casino has ensured that its payment methods are secure and reliable.
Furthermore, the online casino uses SSL encryption technology to ensure the security of the data provided by players. Therefore, when you give your information at this online casino, you can rest assured that it is safe and secure. The payment methods available at Bally Casino are:
Payment Methods



Crypto is not accepted
Secure transactions with SSL encryption
Reliable payment methods
Quick processing times
Limited payment options available
No cryptocurrency support
Withdrawal Times at Bally Casino
The term withdrawal time refers to the amount of time it takes for an online casino or a payment provider to approve withdrawals. It is the time between when you request approval and when it gets transferred into your account.
The withdrawal times at Bally casino are dependent on the payment method you choose. For instance, some payment methods offer fast withdrawal times of less than 24 hours, while others are longer.
The withdrawal methods available at Bally casino are Visa, Mastercard, PayPal, and Bank Wire Transfer. The withdrawal times for eWallets are between 0 to 1 hour. This is the fastest time at the online casino. So, if you are looking for the fastest withdrawal times, go for eWallet withdrawal methods. When it comes to bank transfers, withdrawals take between 1 to 5 days.
On the other hand, card payments also take 1 to 5 days to approve withdrawals. Finally, there is a pending time of 4 to 24 hours for withdrawals at the online casino.
This is the amount of time that the online casino takes to approve withdrawals before transferring the approval requests to the chosen payment method.

Lowest
2-5 Days

Bally Casino
1-3 Days

Highest
Instant
Rank 0 of 29
Bally Casino Games - Slots and Table Games
There are various types of slot games offered by online casinos. For instance, there are classic slots that use standard spinning reels with a set of slot numbers and traditional symbols.
Also, there are video slots that use digital screens and animations, and they feature several paylines and lots of bonus features. Another type is the progressive slot, which uses random bonus rounds that give players opportunities to win bigger jackpots.
Finally, there are 3D slots that apply advanced graphics and sound effects to provide players with an immersive gaming experience.At Bally Casino, there is a wide range of online slots, including iconic titles like Starburst, Fishin'Frenzy, and Big Bass Bonanza. The platform also introduces new online slots monthly.
Besides online slots, there are also table games like online poker at Bally casino. These are games of chance that a player usually plays against the online casino. In the online casino space, table games are usually played by one or more live dealers.
Besides online poker,Bally Casino also offers roulette and blackjack table gameswith stunning HD gameplay. Players can stick to classic table games or mix things up with live game shows and deal or no deal games at this online casino.
Game Providers





Popular Slots




+ 4

Wide variety of slot games
Monthly introduction of new slots
High-quality HD table games
Limited table game selection
No exclusive slot titles
Bally Live Casino
Ballycasino also has a great live casino section. The online casino aims to provide players with the thrill of the Las Vegas gaming experience. At Bally Casino, there are authentic live table games like blackjack and roulette.
The live casino at Bally casino offers stunning HD gameplay. There is a wide variety of live casino games at Bally casino that provide players with the chance to win exciting prizes.
Besides the classic table games, there are also live game shows at Bally casino, like Monopoly Big Baller and Deal or No Deal Games. These games are operated by live dealers who offer authentic live casino games.
Bally Casino Payout Rate (RTP)
The term RTP (Return to Player) rate refers to the measure of the total bet at an online casino that a player can expect to win back over a prolonged period of playing. It is usually calculated as a percentage. The RTP usually differs from one game to another.
If a game has an RTP of 95%, it means that a player can expect to get $95 back from every $100 wagered. The games at Ballycasino have an RTP rate ranging from 93% to 98%. This differs from one game to another.
Bally Casino Software
Casino software is an online software that allows an online casino to provide seamless and quality gambling experiences to players. Casino software providers are responsible for providing online gambling platforms with their games, like online slots.
They also provide the tools for promoting the excellence of the live casino section. Bally Casino is a modern casino that applies modern casino software. This type of software is more sophisticated, with better graphics, sound effects, and background music.
Bally Casino hosts games from some of the leading casino software providersin the online gambling space. The available software providers at Bally Casino include:
- Microgaming – this is one of the leading and most well-known online casino software providers in the online casino space. It is also one of the oldest and was the first provider to supply online betting software. This software provider delivers high-quality visuals, incredible graphics, and compatibility. Some of the most popular online slots in the online casino space are by Microgaming. Bally casino hosts some of the iconic Microgaming titles like Mega Moolah.
- Playtech – this is a leading and certified online casino software providerwith a good reputation. It delivers excellent security methods, software performance, and a good overall game selection. The company has developed a diverse range of online casino games and an extensive collection of slots. Bally casino hosts some PlayTech games.
- Evolution Gaming – this is a well-established casino software provider that specializes in live dealer casino games. It delivers live games like poker, roulette, baccarat, blackjack, and more. It is one of the software providers for Ballycasino.
- NetEnt – this is one of the oldest software providers in the gambling scene. It started as a land-based casino operator and has grown steadily to become an online casino software provider. There are over 200 NetEnt games currently available on the market, some of which are available at Ballycasino. This software provider also delivers custom live casino platforms for desktop and mobile devices. NetEnt powers the live casino section at Bally casino.
Besides the leading software providers, this online casino also hosts games from more obscure but reliable providerslike Blueprint Gaming.

Lowest
91.00%

Bally Casino
95.40%

Highest
97.14%
Rank 0 of 29
Bally Casino Fairness and Legitimacy
Fairness and legitimacy are fundamental principles at Bally Casino. As a licensed and regulated online casino, Bally Casino is mandated to make sure that its practices are fair and legitimate.
The online casino goes through frequent audits to make sure that it is upholding fairness and legitimacy practices. This online casino uses unique technology to make sure that all bet outcomes are random and fair. The casino does not manipulate results in any way.
One of the critical indicators of the legitimacy of Bally Casino is licensing. It is licensed and regulated by the New Jersey Division of Gaming Enforcement, the UK Gambling Commission, and the Gibraltar Regulatory Authority.
This means that it operates legally in various jurisdictions. This also implies that the online casino operates under strict regulations. Besides its licensing, the online casino is owned by Gamesys Ltd. Casinos. This is a reputable and registered company. The fact that it is affiliated with such an organization is also an indicator of its legitimacy.
Furthermore, the positive reviews of the online casino are proof of its legitimacy. Clients speak positively about the casino's vast range of games, lucrative bonuses, usability, and more. Furthermore, the casino has been operating for a long time, which gives it experience and a reputation that can be proven.
Licensed by reputable authorities
Regular audits ensure fairness
Operated by a trusted company
Limited transparency on audit results
Restricted to certain jurisdictions
Bally Casino Security
Bally Casino is a licensed online gambling platform. It is licensed and regulated by the New Jersey Division of Gaming Enforcement, the UK Gambling Commission, and the Gibraltar Regulatory Authority. This means that it operates legally in various jurisdictions.
This also implies that the online casino operates under strict regulations. The goal of the regulatory boards is to make sure that online casinos employ safe, fair, and secure practices. So, the online casino frequently goes through audits to make sure that it is ensuring the safety and security of its clients.
Also, this online gambling platform is owned and operated by a registered company. So this means that its goal is not to run off with your money.
Furthermore, Bally Casino employs top-notch encryption technology to ensure the safety and security of its clients. This encryption technology makes sure that the details players give to the casino are handled properly and do not reach the wrong hands.
Furthermore, there are some responsible gambling tools at the online casino that make sure your online casino practices. Several reviews of the casino can attest to the security of the players at the online casino.
There is also clear information at the online casino regarding the security issues of online casinos.
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Bally Casino Live Chat and Support Options
One of the ways Bally Casino makes sure that its clients are catered for at all times is through its customer support system. The online casino offers a live chat feature.
Players can talk to the customer service staff at Bally Casino at any time (day and night). The 24/7 live chat feature is easily accessible from the online websites and mobile apps. With the live chat feature, you can talk to an agent and handle issues in real-time.
The only challenge with this feature is that it takes a long for the live agents to respond, especially during busy periods. Regardless, you can still count on getting a response within a few minutes. Also, the live chat agents are very friendly and well-informed to make sure that all issues are handled properly and promptly.
Besides the live chat, if you need help at Bally Casino, you can also visit the help section. This section features answers to many of the most asked questions at the online casino.
Alternatively, you can also talk to the support staff at Bally Casino via email. If you want to send an email to Bally Casino support, all you have to do is go to the website's support page and click on "email us."
Round-the-clock customer service
Real-time issue resolution via live chat
Helpful FAQ section
Delays in live chat response
Email support could be faster
How Bally Casino Performs Against the Competition
See how Bally Casino performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
Bally Casino Apps and Mobile Version
Bally Casino offers a robust mobile experience with dedicated apps available for both iOS and Android devices. The apps are highly rated, with the iOS version scoring 4.5/5 on the App Store and the Android version rated 3.8/5 on Google Play.
Users appreciate the app's smooth performance, easy navigation, and quick load times, mirroring the desktop site's functionality. The mobile version supports nearly all games, ensuring a comprehensive gaming experience on the go.
Usability of the Online Casino
The Bally Casino online casino has an incredible website that is easy to use and very instrumental. The online casino has an English website for its English-speaking clients.
The website features a straightforward design that allows players to find everything they need easily and quickly. On the home page, there are sections for online slots, live casinos, online casinos, online poker, Slingo, free games, and all games.
You can click on any of these sections to find what you are looking for. There is also a search feature at the top right corner of the page that allows you to search for specific games at the casino.
The responsiveness of the online casino is also simple. This means that it does not take a short time to open the different pages when you open them.
Furthermore, the page features simple white, red, and grey colour schemes that are simple and easy on the eye. Besides the simple and intuitive website,this online casino also has a mobile app and mobile website that is also user-friendly and simple to use.
You do not need to have any technical know-how to use this online casino's websites or apps. All you need is a good internet connection and a passion for the game.
Bally Casino FAQ
What is the contact number for the Bally Casino?
Bally Casino does not have a contact number. However, if you need any assistance, you can contact the online casino via live chat or email. Players can talk to the customer service staff at Bally Casino at any time (day and night).
The 24/7 live chat feature is easily accessible from the online websites and mobile apps. With the live chat feature, you can talk to an agent and handle issues in real-time. The only challenge with this feature is that it takes a long for the live agents to respond, especially during busy periods. Regardless, you can still count on getting a response within a few minutes.
Also, the live chat agents are very friendly and well-informed to make sure that all issues are handled properly and promptly.
How do I log in to Bally Casino?
The login process at Bally casino is quite simple. All you have to do is visit the online casino's official website or the mobile app, then click on the login icon at the top right corner of the page to log in.
You will be required to enter your username or email and password to log in. The online casino may also take you through a verification process to confirm your identity before logging in.
How do I close my account at Bally Casino?
If you want to close your account at Bally casino, all you have to do is contact the customer support team through the email support@pa.ballycasino.com. You can also use the live chat feature to talk to the customer support staff.
In your conversation with the customer support team, you have to request the closure of your account. Once the request is received, the online casino will process it and send you a confirmation email.
The online casino will request that you give reasons for the account closure request. This information will help the online casino improve its services.
Suppose you do not want to keep your account at Bally Casino instead of asking for closure. In that case, you can opt for the cool off feature.
This is a tool that allows you to close your account for a minimum of 72 hours up to 6 months. You can set the cool-off period from the responsible gaming page. It is worth noting that once you set this limit, you must continue it.
Alternatively, you can check out the responsible gaming tools to help control your gambling practices instead of closing your account permanently.
Is Bally Casino a rip off/fraud?
Bally Casino is a legitimate online gambling platform. One of the critical indicators of the legitimacy of Bally Casino is licensing. It is licensed and regulated by the New Jersey Division of Gaming Enforcement, the UK Gambling Commission, and the Gibraltar Regulatory Authority.
This means that it operates legally in various jurisdictions. This also implies that the online casino operates under strict regulations. Besides its licensing, the online casino is owned by Gamesys Ltd. Casinos.
This is a reputable and registered company. The fact that it is affiliated with such an organization is also an indicator of its legitimacy.
Furthermore, the positive reviews of the online casino are proof of its legitimacy. Clients speak positively about the casino's vast range of games, lucrative bonuses, usability, and more.
Furthermore, the casino has been operating for a long time, which gives it experience and a reputation that can be proven.
Do you have to download software to play at Bally Casino?
You do not have to download any software to play at Bally casino. All you need is a computer or mobile gadget that can connect to the internet and a good internet connection. You can access the online gambling platform directly from the browser on your computer or mobile device.
However, if you want to have easier access to the gambling platform, you can opt for the mobile app or site. You can download the app onto your phone and use it on the go. The official Bally casino website features instructions on how to download the app onto your mobile gadget.
Can I pay by mobile at Bally Casino?
You can pay at Bally casino using your mobile gadget thanks to the e-wallet and mobile payment options accepted. For instance, iPhone users can use Apple Pay to deposit funds into their casino account.
Other methods like PayPal are accepted at this online casino. You can even make wire bank transfers from your mobile phone as long as your payment provider allows it. All you need to do is make sure that your chosen payment method allows you to make transactions from your mobile.
Does Bally Casino accept Paypal or Cryptocurrency?
Bally casino accepts PayPal payments. However, it only accepts withdrawals by PayPal and not deposits. PayPal is one of the leading payment providers in the online gambling space. While a lot of online casinos are becoming more accepting of crypto payments, Bally casino has yet to jump on the bandwagon. The online casino currently does not accept cryptocurrency payments. Also, there are limited payment options on this online gambling platform.
How’s the game variety at Bally online casino?
Bally Casino offers a diverse game selection, including over 500 slots, table games like blackjack and roulette, live dealer options, and exclusive titles. The variety caters to different player preferences.
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