EnergyCasino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 25, 2025
EnergyCasino is a popular platform offering a wide selection of casino games powered by major developers like Novomatic, NetEnt, and Wazdan. Licensed by the UK Gambling Commission and the Malta Gaming Authority, it ensures a secure and regulated experience. The platform features slots, table games, and live dealer options, providing players with diverse gaming experiences and payment methods for convenience.
Implement fairness in all their games
Impressive bonuses and offers
Has a mobile app available
Live casino games and instant play
Easy to navigate website
Some withdrawal options take longer to be processed
Lack of standard table games
My Verdict
EnergyCasino offers a well-rounded gaming experience with over 2,000 games, including top-notch slots, table games, and live dealer options from leading developers like NetEnt and Microgaming. The platform is user-friendly, with a smooth interface and mobile optimization, though it lacks a dedicated mobile app. The casino is licensed by both the UKGC and MGA, ensuring a safe and regulated environment. However, minor issues like slower mobile loading times occasionally occur. Overall, EnergyCasino stands out for its solid game variety, responsive design, and reliable customer support.
Terrible
Better than 97% of all casinos.
EnergyCasino Bonus Offers
All the hottest at one place, just for you!

Casino
EnergyCasino

Created by
Play`n GO

30 Free Spins
6$ without deposit @ 0.20$ per spin
Welcome Package
400$ Welcome Bonus
30 Free Spins without deposit
1st Deposit
200$
Win rate
96.00%
Payout time
1-3 Days

1st Deposit Bonus
200$ Sign up bonus
Percentage
100%
Wagering
25x b&d
Valid Time
30 Days

2nd Deposit
200$ Sign up bonus
Percentage
50%
Wagering
30x b&d
Valid Time
30 Days

Screenshots from EnergyCasino

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 29

Lowest
0

EnergyCasino
400$

Highest
90,001$

"The best part about EnergyCasino’s bonuses is that they offer a no-deposit bonus alongside substantial deposit match bonuses, giving players extra value even before committing real money."
EnergyCasino Bonus
EnergyCasino provides an enticing array of bonuses for new players. Upon registration, players receive 30 free spins on the Book of Dead slot without any deposit required. For the first deposit, there's a generous 100% bonus up to 200$ plus EnergySpins.
Additionally, a second deposit bonus offers a 50% reload bonus up to 200$, significantly boosting the initial bankroll and enhancing the overall gaming experience.
Has no-deposit free spins
Attractive first deposit bonus
Offers a second deposit bonus too
Limited game selection for EnergySpins
Wagering requirements can be restrictive
100% up to 400$
+0 Free Spins
Min. Deposit
20$
Wagering
25x b&d
Maximum Bet
5$
Valid Time
30 Days
Rank 0 of 29
How Do I Sign Up for EnergyCasino?
Signing up for EnergyCasino is easy, allowing players to access bonuses and games immediately. Be sure to have personal details ready, and remember that only users 18+ can register.
Visit the EnergyCasino website on your device.
Click the “Register” button at the top of the page.
Fill in the required details, including your name and phone number.
Agree to the terms and conditions.
Confirm your registration and begin playing.
Once your account is created, you can deposit funds, claim your welcome bonuses, and start enjoying all the games available. Make sure to play responsibly and keep track of promotions like reload bonuses and free spins for even more excitement.
Rank 0 of 29
Payment Methods at EnergyCasino
In addition to great slot selection, EnergyCasino is known for its numerous banking options. They offer many ways of depositing money into the EnergyCasino account and various ways of withdrawing customers’ money as well. At EnergyCasino, it is only acceptable to withdraw cash using the same method a customer used while depositing money into their accounts. This is to ensure there is no money laundering taking place in customers’ accounts. Per day, a customer is allowed to withdraw a minimum of £20 up to a maximum of £5,000, and a deposit of any amount from £10 is allowed. To deposit money into an EnergyCasino account is instant, while withdrawing money takes a maximum of 24 hours, due to the security measures put in place by the casino to protect customers’ money. EnergyCasino allowsvarious currencies on their casino. When signing up for an account at the casino, a customer is asked to state their preferred currency that they will be using. If a customer agrees on a certain currency for their account, then they deposit in a different currency, the casino will convert the money to the agreed currency using the available conversion rates. It is, therefore, preferable to stick to the chosen currency for all deposits. All deposits at EnergyCasino are free while withdrawals are charged £5. However, the first withdrawal of each week is free. EnergyCasino don't accept Paypal, but here are some of the payments methods acceptable by EnergyCasino include;
- Skrill
- Visa card and Master card
- Euteller
- entropay
- Neteller
- Paysafe card
- Trustly
- Zimpler
- Yandex
- iDeal
- Multi Banco
- Moneta.ru
Using the above acceptable methods, customers can fund their accounts as well as receive payouts as often as they wish.
Payment Methods





Crypto is not accepted
Numerous payment methods
Instant deposits with secure 24-hour withdrawals
Free first weekly withdrawal
No PayPal option available
Additional weekly withdrawals incur a £5 fee
Withdrawal Times at EnergyCasino
The fact that the casino offers various payment options is an added advantage for the casino. Players love getting a variety of options owing to the fact that they come from different countries where some payment methods may be unreachable. Choosing their preferred payment method, EnergyCasino customers can deposit and withdraw at any time of day. In 24 hours, a customer is allowed a maximum withdrawal of £5,000. The amount could be in bits or the entire £5,000. The time required for a withdrawal to be complete solely depends on the chosen payment method. Most payment methods take a maximum of 24 hours to process any withdrawal. A good example is Neteller; it is proven to take 24 hours for a customer to receive their money. Other withdrawal options such as Trustly Bank Payouts, Skrill, and Visa cards also take 24 hours for a withdrawal request to be completed. Customers are free to withdraw as many times as they wish as long as they do not exceed the daily limit of £5,000. Some withdrawal options are free while others charge £5 per transaction.

Lowest
2-5 Days

EnergyCasino
1-3 Days

Highest
Instant
Rank 0 of 29
EnergyCasino Games - Slots and Table Games
No matter what your favourite casino games are Energy Casino has will have a game for you. They have a huge range of slot games, classic casino games, video poker games and live casino. Some of the casino table games include European Roulette, Baccarat Pro, Sic Bo, Blackjack, Baccarat, Craps and Casino Stud Poker. All of the table games have anumber of variations such as French Roulette or Blackjack Double Exposure. If you prefer to play slots then Energy Casino is one of the top online casinos with a huge range of slots from the providers such as Microgaming, BF Games, Play'N Go and NetEnt. The operator has made things easier for you by categorising the slots according to the software providers, Categories and Features. If it's video slots, classic slots or Jackpot slots you are looking for, Energy Casino has it on hand for you. At Energy Casino Live Casino you have a taste of thebest live dealer games out there with chart-topping games from Evolution Gaming and Pragmatic Play amongst others. Enjoy a premium selection of the best live dealer games with titles such as Energy Blackjack, Lightning Roulette and Bac Bo Live.
Game Providers





Popular Slots




+ 15

Offers multiple variations of classic table games
Live dealer games with immersive experience
Large variety of slot categories
Video poker variety is small
Some table game variations may feel redundant
EnergyCasino Live Casino
EnergyCasino's live casino offers a premium gaming experience with popular titles like Energy Blackjack, Lightning Roulette, and Bac Bo Live. Powered by top providers Evolution Gaming and Pragmatic Play, the live casino delivers immersive, real-time action with professional dealers, ensuring an authentic and engaging atmosphere for fans of live dealer games.
EnergyCasino Payout Rate (RTP)
The Energy Casino RTP or Return to Player, feature rates are different for each game. They determine how much a player can expect their wagers can be returned as a percentage over time. EnergyCasino provides its players with some of the most competitive RTP rates. As in every other online casino, the RTP rates vary from game to game, the average is between 96% and 99%. EnergyCasino does not alter or rig games in any way according to the laid down guidelines. They make sure that the payout rates are regularly checked and verified to make sure they are correct and not altered.
EnergyCasino Software
Energy Casino has adopted various casino games from renowned casino games software developers. Energy casino house quite a number of casino games from Novomatic and are thus recognised as being among the top online casinos to have many of their games powered by Novomatic. NetEnt also supplies EnergyCasino with some of their famous games such as Mega Fortune, the famous Starburst game, and Gonzo’s Quest. They offer live casino as well powered by the big names in the casino software development industry such as Evolution Gaming. The progressive jackpots are very difficult to ignore as the amount of money keep rising as it waits for that lucky player. Players can indulge in all these games for a chance to bag these huge amounts of money. BF Games supply a large number of Energy slots with big titles such as Wild Jack, Book of Gods and Cave of Fortune. Energy Casino has various good old fashioned 3-reel slots and 5- reel slots that are powered by NetEnt, Microgaming, Novomatic, Wazdan, and Play n’ Go. Some of these exciting online slots derive their themes from movies and TV films. These branded games are also available for play at EnergyCasino. Some of the Energy Casino slots are packed with free spins and bonuses as designed by the software developers. Players can win big by participating in these games from their favourite casino software developers. The available progressive jackpots on EnergyCasino are powered by different casino games developers. Such jackpots include Mega Fortune by NetEnt, Mega Moolah by Microgaming, and Lotsa Loot by Microgaming. There are also jackpots with a standard amount of money such as King’s Treasure by Novomatic. Forgetting about the live casino games at EnergyCasino is quite impossible. Most of EnergyCasino Roulette is powered by NetEnt, and EnergyCasino Blackjack is powered by Novomatic and NetEnt. Some live games are also powered by edict, Wazdan, and Oryx gaming.

Lowest
91.00%

EnergyCasino
96.00%

Highest
97.14%
Rank 0 of 29
EnergyCasino Fairness and Legitimacy
The casino upholds fairness in all their games, as their games are powered by the best developers in the gaming industry. All these developers are certified to provide fairness in most of their games, and so is EnergyCasino itself. The online casino is legitimate and recognized by the UK Gambling Commission and the Malta Gaming Authority They acknowledge that their games are fair and every customer gets a fair win and losses as well. Any customer playing with EnergyCasino stands a chance to win big and maximize their wagering capital. For the jackpots, any player stands a chance to play and win the jackpots’ huge amounts. Energy is also a member of the Independent Betting Adjudication Service, a third-party organisation that settles disputes between online gambling operators and customers.
Licensed by UKGC and MGA
Games certified for fairness
Member of Independent Betting Adjudication Service
RTP information not prominently displayed
Lacks detailed reporting on fairness audits
EnergyCasino Security
The fact that EnergyCasino is regulated and licensed by the UK Gambling Commission shows that the online casino is recognised and permitted to carry out its operations in the UK market. It is therefore very secure to gamble with the online casino. All customers’ details are safe with EnergyCasino. No single detail can be leaked to any third party or be used for any fraudulent activity. Therefore customers can be assured their money is safe when they add their bank details to their EnergyCasino accounts. The casino has also put up measures to protect customers’ funds in case of insolvency. Customers’ funds are put on separate accounts as the Probe business account. This is to ensure customers’ money is safe in case the Probe Company dissolves. In such a case all customers’ funds are deposited into customers’ accounts. EnergyCasino reserves the right to close down any customer’s account if they breach any terms by the Casino or if they carry out any fraudulent activity with their EnergyCasino accounts. The online casinos safety is guaranteed bySSL encryption, and it has been proven to uphold fairness by eCogra, an international testing agency that regulates online gambling.
EnergyCasino Responsible Gambling Record
Gambling is entertaining and exciting, and at times, people get carried away by the fun, and they forget when to stop or even when to take a break. Too much gambling can bring addiction. And addiction at times can lead to bankruptcy which can leave a person depressed. All these conditions need to be managed before things get out of hand. At EnergyCasino, they support responsible gambling and encourage their customers to gamble responsibly. They have put up measures that are set by customers on their accounts to ensure customers gamble responsibly. Customers are required to:
- Set a limit on their deposits per day.
- Limit the time spent per session.
- Limit their wagers and any losses they encounter.
- Take short breaks between gambling sessions
Once a customer sets the above limits, their accounts respond to the limits set. For instance, a customer’s account will not allow any more deposits once the customer has reached their set limit. This is a great way to control a customer’s gambling problem. The best part is, players, get to set all the required limits to their accounts.
Rank 0 of 29
EnergyCasino Live Chat and Support Options
The great news is that EnergyCasino does have live chat support that is available from 09.00 to 00.00 CET on Weekdays and 13.00 to 21.00 on weekends. A player with any complaints or any queries can contact the support team on live chat for assistance. The live chat team is very quick to respond to customers’ needs and notably patient with their customers. The support team will not leave a chat until a customer is satisfied with what they needed. It sure feels great chatting with the support team on live chat as a solution to any problem will be provided. EnergyCasino also has an email address provided on their website where customers can send their queries, comments, and complaints; support@energycasino.com There is also amail address on the website for customers who prefer to go the old-fashioned way. They can use the address to send letters to the casino; Suite 109, Level 4, Sir William Reid Street, Gzira, GRZ1033
Responsive live chat available
Helpful and patient support staff
Has email support for non-urgent issues
No 24/7 live chat availability
Limited weekend support hours
How EnergyCasino Performs Against the Competition
See how EnergyCasino performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
EnergyCasino Apps and Mobile Version
EnergyCasino offers a mobile-optimized platform that works seamlessly across devices without needing a dedicated app. Both Android and iOS users can access the site via mobile browsers like Safari or Chrome, with responsive design ensuring smooth navigation and high-quality gameplay. While there is no mobile app to download, the browser version retains the same game selection and features as the desktop version, including bonuses and live casino options. User reviews generally report a fluid and enjoyable mobile gaming experience, with minimal lag and intuitive design.
Usability of the Online Casino
The usability of EnergyCasino is praised for its clean and intuitive interface, both on desktop and mobile. The site’s navigation is smooth, with clearly organized menus, making it easy to find games, promotions, or account settings quickly. The responsive design adapts well to different screen sizes, offering a seamless experience across platforms. EnergyCasino’s UI/UX is user-friendly, designed to minimize clicks and maximize ease of use. It integrates a search bar and game categories for fast browsing. One particularly good aspect is the consistency between mobile and desktop versions, ensuring no loss of functionality when switching between devices. However, there are occasional reports of slower loading times, especially on mobile browsers with weaker internet connections. Despite the lack of a dedicated app, users appreciate the overall accessibility and smoothness of gameplay.
EnergyCasino FAQ
What is the contact number for the EnergyCasino?
EnergyCasino has provided its customers with various ways to reach them. They can be reached by phone, live chat, Snail mail, or by contacting them by sending an email. All these contact methods give customers the assurance that the online casino has the customers’ needs at heart. The casino can be reached at certain times on weekdays from 09.00 to 00.00 CET, while on weekends from 13.00 to 2100 CET. EnergyCasino support team has provided two phone numbers to their customers so their assistance can be easily accessed. One of the numbers is +356 9994 5112, and the other is +44 203 608 6491. The support team is always available on weekdays from 9.00 to 00.00 CET. If a customer requires any assistance, they should contact them before they go offline. They are also available on weekends from 13.00 to 21.00 CET. All customers even international customers should check their time for assistance before the support team goes offline.
How do I log in to EnergyCasino?
If a player has an account with EnergyCasino already, logging in becomes much simpler and easier. Once they have visited the EnergyCasino website, at the top, there is a log in button they can click. Once they have clicked, they can type in their Username and their password. Immediately after that, they gain full access to their accounts. In a case where a player can’t remember their password, they can click on forgot password on the login button. They will be requested to provide their email addresses, and a link will be sent to allow them to reset their password. If a player exhausts all the means of accessing their accounts, then they can contact the customer care team for further assistance.
How do I close my account at EnergyCasino?
Customers close their online casino accounts for various reasons. It could be a way of taking a break from online gambling to avoid being an addict or leaving the casino for good. For either of the reasons, EnergyCasino users are allowed to close down their accounts at any time they wish to discontinue their gambling journey with EnergyCasino. To close down an account is also very easy. A player needs to contact customer care on any of the available platforms and ask them to close the casino account for you. After giving a reason for wanting to close the account, a player will be assisted with the process, and the account will be closed down and deleted for good.
Is EnergyCasino a rip off/fraud?
Our comprehensive Energy Casino Review has shown that Energy Casino is certainly not a rip-off or fraudulent. EnergyCasino is certified by the UK Gambling Commission. The casino knows better, that any fraudulent activity they undertake can lead to a loss of their operating license. That is why they strive to keep their customers satisfied, while also maintaining the good reputation they have upheld for almost a decade now. However, there are many negative reviews that claim EnergyCasino is a fraud. Most of the comments by gamblers suggest that the online casino did not pay their payouts and that some accounts were closed down without any notice. The good thing about EnergyCasino is that they are very quick to respond and assist their customers. EnergyCasino was quick to join the conversation in the review sites and tried to assist the customers with their complaints. Most of the customers that had bad experiences with the casino were assisted while other complaints with baseless claims were not addressed.
Do you have to download software to play at EnergyCasino?
Many online casinos require players to download software to play games but Energy Casino do not. The online casino offers instant-play on their website, and it is therefore not necessary to download any software to play any of the games at EnergyCasino. Players have to ensure they have the Adobe Flash Player on their personal computers to enjoy playing instant play games on the EnergyCasino website. EnergyCasino can also be played on a mobile phone at any time, wherever a customer may be. There is an app that players can download and start their wagering journey on the go. The app is user-friendly and is compatible with smartphones and tablets.
Can I pay by mobile at EnergyCasino?
No. It is quite impossible to transfer funds into an EnergyCasino account from a mobile phone unless a player is using the online banking platform using their phones. Otherwise, the no mobile money transfer method is acceptable at EnergyCasino. If a customer is using their phones to access the online Bank Transfer portal, then they can easily transfer funds into the Energy Casino account. There is no Energy Casino app, but you can visit the Energy mobile casino using your device's browser.
Does EnergyCasino accept PayPal or cryptocurrency?
No, Currently, EnergyCasino does not accept Paypal as a payment method. However, since the casino is still growing, they might allow deposits and withdrawal via Paypal in future. However, there are other varieties of payment methods accepted by the casino. They include Skrill, Neteller, Bank Transfers, Visa card and Mastercard, Paysafecard, Entropay, and iDeal. All these methods are efficient and provide convenience to EnergyCasino players. They provide instant deposits and withdrawals take a little longer. Customers can choose any other payment method accepted by the casino, that is also convenient for them too. The deposit method they use is the same method they will use to withdraw their payouts.
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