Heyspin Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated April 3, 2025
Heyspin Casino offers a comprehensive online gaming experience with a wide range of slots, table games, and live dealer options. Licensed by the Malta Gaming Authority and the UK Gambling Commission, this platform focuses on user security, a smooth interface, and enticing bonuses, making it a popular choice for both new and seasoned players.
Supports multiple European languages
Offers regular tournaments for players
Loyalty program for rewarding loyal customers
Simple sign-up process
User-friendly and appealing website
Does not accept cryptocurrencies
Some payment methods have slower cashouts
My Verdict
HeySpin Casino offers a decent selection of games, secure payment options, and an attractive welcome bonus, making it a good choice for casual players. The user-friendly interface and 24/7 customer support enhance the overall experience, ensuring players can enjoy their favorite games with ease. However, the lack of cryptocurrency payment options and limited bonus offerings compared to some competitors might deter more seasoned gamblers. While the casino is licensed and regulated, expanding payment methods and promotions could significantly improve its appeal and user satisfaction.
Terrible
Better than 97% of all casinos.
HeySpin Bonus Offers
All the hottest at one place, just for you!
Welcome Package
200€ Welcome Bonus + 100 Free Spins
1st Deposit
200€ + 20FS
Win rate
93.00%
Payout time
1-3 Days

1st Deposit Bonus
200€ Sign up bonus + 20 Free Spins
Percentage
100%
Wagering
35x Bonus
Valid Time
—


Casino
HeySpin
Created by
Multiple


20 Free Spins
2€ on 1 deposit @ 0.10€ per spin

Casino
HeySpin
Created by
Multiple


40 Free Spins
4€ on 2 deposit @ 0.10€ per spin

Casino
HeySpin
Created by
Multiple


40 Free Spins
4€ on 3 deposit @ 0.10€ per spin
Screenshots from HeySpin

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 29

Lowest
0

HeySpin
200€

Highest
90,001$

"I appreciate that Heyspin Casino offers a multi-deposit bonus structure, maximizing value for new players over their first three deposits."
Heyspin Casino Bonus
HeySpin Casino offers a generous welcome package for new players, including a 100% bonus up to 200€ and 20 free spins on the first deposit. Players can also enjoy 40 additional spins on Book of Dead after making their second deposit and another 40 spins on the same games after the third deposit.
These bonuses provide a great way to explore the casino's slot offerings and maximize the initial playing experience. Terms and conditions, including wagering requirements, apply to all bonus offers.
Attractive welcome package with free spins
Multiple deposit bonuses
Low minimum deposit requirements
Free spins restricted to specific slot games
Strict bonus terms
100% up to 200€
+100 Free Spins
Min. Deposit
10€
Wagering
35x Bonus
Maximum Bet
5€
Valid Time
—
Rank 0 of 29
How do I sign up for Heyspin Casino?
Signing up for Heyspin Casino is quick and straightforward. Before starting, ensure you have your personal details ready, such as your email and contact information.
Open Website
Go to the official Heyspin Casino website.
Click 'JOIN NOW'
It is located at the top right corner of the homepage.
Enter your email
Create a username, and set a password. Click “NEXT.”
Provide more info
Provide your full name, date of birth, preferred currency, address, and mobile number.
Accept T&C
Read and accept the casino’s Terms and Conditions, then click “OPEN ACCOUNT.”
Once you’ve completed the registration, you’ll receive a confirmation email. Follow the instructions in the email to verify your account. After verification, you can log in, make a deposit, and start enjoying the games and bonuses Heyspin Casino offers.
Rank 0 of 29
Payment Methods at Heyspin Casino
Banking plays an important role in every online casino and players love working with a casino that has smooth payment systems. HeySpin’s payment system includes selected payment options ranging from credit cards to e-wallets. Some of these methods include Visa, MasterCard, PayPal, Neteller, Skrill, Trustly, Paysafecard, Muchbetter and Euteller among others. These channels can be used to make both deposits and withdrawals at the casino. An advantage of making payments at this casino is that no matter the method you choose your transactions will be secure.
The casino ensures all information and banking transactions are safe and secure by using a 128-bit Secure Socket Layer (SSL) encryption. All deposits made get processed instantly regardless of the method you use. However, you should note that the withdrawal transactional time depends on the method you use. Generally, withdrawals at HeySpin will take between 24 hours to 7 business days. Once you have placed a withdrawal request at HeySpin, the casino starts processing it as soon as possible. Methods like PayPal and credit cards will take about 24 hours to avail the funds to your account while other methods like Bank transfer require up to 5 days.
In case your withdrawal takes more than 7 days it is advisable you contact the HeySpin customer support team. Some methods might take long but if you want your transaction to be processed fast you should choose an e-wallet or a credit card. The minimum deposit and withdrawal limit is £10 while the maximum amounts vary between different payment methods. All deposits are free of charge but the casino charges a little fee for every withdrawal you make. The casino accepts several currencies such as CAD, EUR, USD and GBP.
Payment Methods





Crypto is not accepted
Instant deposits with all payment methods
Accepts multiple fiat currencies
Secure transactions with SSL encryption
Withdrawal fees apply to all transactions
Some withdrawals take up to 7 days
Withdrawal Times at Heyspin Casino
As expected, cashouts are kind of slower than deposits at HeySpin casino since they are not executed with promptness. However, this does not mean that you will have to with for a tirelessly long time to get your funds. This is because the casino tries as much as possible to minimise their withdrawal processing time. For starters, if you are making your first withdrawal you will have to wait for up to 48 hours for your request to be approved.
During this time the customer representatives verify your account and if you are cleared the request gets approved. The processing time depends on the banking method you use. HeySpin withdrawal processing time depends on the method you chose and this might vary from 2 to 7 days. Some methods like PayPal, debit and credit cards take less than 24 hours to process your transaction. On the other hand, if you chose to use bank transfer you might have to wait for up to 7 days for the transaction to be complete. As long as you have met all the terms and conditions of withdrawing you should not have any issue.

Lowest
2-5 Days

HeySpin
1-3 Days

Highest
Instant
Rank 0 of 29
Heyspin Casino Games - Slots and Table Games
Heyspin Casino offers a diverse range of slots and table games, catering to all types of players. The slots selection includes popular titles such as Starburst, Book of Dead, and Gonzo's Quest, along with many new releases featuring various themes and gameplay styles. For table game enthusiasts, Heyspin provides classic options like Blackjack, Roulette, and Baccarat, with multiple variants of each to enhance the gaming experience.
Additionally, the casino features video poker games such as Jacks or Better and Deuces Wild, offering a well-rounded mix for card game lovers. The games are powered by leading software providers like NetEnt, Microgaming, and Play’n GO, ensuring high-quality graphics and smooth gameplay. Overall, Heyspin Casino's game library is comprehensive and suitable for both casual players and high rollers.
Game Providers





Popular Slots




+ 9

Diverse range of slot games and themes
Includes live dealer options for table games
Frequent updates with new games
Limited variety in progressive jackpot slots
Not all table games are available 24/7
Heyspin Live Casino
The HeySpin live casino offers a stellar experience through their live dealer games. The main software provider for the live casino is Evolution Gaming. Thanks to the work of all these providers you will be pleased by the visual presentation and special features of the games. You will be presented with lots of choice, numerous special features and a variety of betting limits. This means that HeySpin broadly caters for the interest and style of many types of players. Note that these developers are responsible for both desktop and mobile games.
Heyspin Casino Payout Rate (RTP)
One area that most players are usually keen on is the casino’s return to player rate. The return to player (RTP) simply refers to the approximate percentage of money that the casino expects will be returned to players. All casino calculate the RTP as an average of about 1, 000 plays on each game. The percentage indicates the long-term results a player should expect from every casino game. For example, a casino game with an RTP of 90% will see to it that players get a return of £90 of every £100 placed.
Table games such as HeySpin roulette, blackjack, and poker have the highest payout rate. Unfortunately, HeySpin casino doesn’t publicly display their return to player rates on their website. However, generally, most casino games have an average RTP of between 90% and 98%. Therefore, it would be safe to conclude that HeySpin’s games have an RTP ranging from 90%-98%.
Heyspin Casino Software
If you take time to inspect the gaming library at HeySpin casino you will notice that all their games are not from one software provider. The type of software provider a casino uses determines how their games look and feel. HeySpin slots and games are from a wide range of software providers. They have collaborated with some of the most popular software providers, together with smaller ones. All these software providers help create an impressive game library which ought to satisfy any type of player.
Once you register for an account at you will be able to see an extensive list HeySpin slots titles from popular providers like Mcrogaming and NetEnt. These two top software developers are behind the largest portion of slots in this casino. They also provide several table games such as HeySpin Roulette, Blackjack and Poker. Another popular developer is Play’n Go which is responsible for some interesting slots and table games as well. You will also recognise some premium-quality slots, table classics and video poker games from Betsoft. Apart from these major names, there are more games from other software developers like:
- Thunderkick
- iSoftBet
- Scientific Games
- Aspire Gaming
- Playson
- Red Rake Gaming
- Booming Games
- Oryx Gaming
- Tom Horn
- Realistic Games
- Pragmatic Play
- Quickspin
- Pariplay
- Amatic Industries
- Gamomat
- Red Tiger

Lowest
91.00%

HeySpin
93.00%

Highest
97.14%
Rank 0 of 29
Heyspin Casino Fairness and Legitimacy
There are several things that show the legitimacy of an online casino and these are licenses and seals of approval. HeySpin is a fair and legitimate online casino that holds the following licenses and seals of approval:
- The Malta Gaming Authority - if you regularly visit casinos you will realise that MGA is one of the best regulatory bodies. This body plays an important role in managing player complaints and resolving them. They have a complaint team that is always open and ready to listen to player issues at any time. They also resolve credible player issues by liaising with the casino. By holding this license the casino readily agrees to be scrutinised at any time a player makes a complaint
- United Kingdom Gambling Commission - the UKGC are a popular regulatory body that licenses online casinos in the UK. Unlike Malta, they do not manage player complaints directly, but instead, they ensure that casino appoints a UKGC accredited Alternative Dispute Resolution Service. HeySpin currently uses the services of IBAS and you can find more information on their page
- iTech Labs - they ensure that all the games from the casino are fair in terms of play and outcome. They also ensure that the HeySpin bonus is fair and payouts are made in the right manner.
Licensed by MGA and UKGC
Regular audits by iTech Labs for fairness
Strong commitment to player protection
No self-exclusion tools outside the UK
Does not publish RTP rates for all games
Heyspin Casino Security
HeySpin casino is a reliable and trustworthy casino that offers fair online gaming experience. The casino is also safe and secure and there are several reasons why this statement is true. First, the casino has seals of approval from the two most popular regulatory bodies. HeySpin holds licenses from both the United Kingdom Gambling Commission and the Malta Gaming Authority. Apart from that, they have earned iTech Labs’ approval. This body ensures that the Random Number Generators used to determine the games’ outcomes are fair. This includes all the casino slots, table games and even live dealer games.
The licenses and seals of approvals go a long way in ensuring that HeySpin operates in compliance with all the required gaming standards. As for your information and personal details, the casino uses up-to-date technology to secure everything. HeySpin utilises the latest 128-bit SSL encryption technology to secure all sensitive data. Therefore, your personal information and banking transactions can never land on the wrong hands. HeySpin payments and bonuses are legitimate since the casino strongly supports fair play and outcomes. In summary, the casino is safe and secure so you should never have any problem regarding the safety of your details.
Heyspin Casino Responsible Gambling Record
There are so many people involved in online gambling and due to this, there has to be some set rules and regulations on how things run. It is important that a casino protects its players and one way of doing this is by ensuring responsible gambling. Responsible gambling is a responsibility initiative taken by governments, control boards, and casino operators. This is done to ensure that the casino’s services offered are fair to all players. They also promote player awareness of all harms associated with online gambling. Responsible gambling sets a regulated environment where any potential harm of gambling is minimised by informing all players.
Since the player has all the necessary information it is now up to them to make sensible and rational decisions. HeySpin values its customers and they are committed to Responsible Gambling. They show their commitment by providing and promoting their gaming activities in a responsible way. On visiting the official HeySpin website you will see a Responsible Gambling section at the bottom of the page. They also have a self-Exclusion program and third-party Exclusion. All these factors play an important role in ensuring that every HeySpin customers is part of safe and Responsible gambling.
Rank 0 of 29
Heyspin Casino Live Chat and Support Options
Communication is vital in any business including online casinos. Customers have to be comfortable at all times so that they can enjoy gaming. It is the work of a casino’s customer support team to ensure no customer is uncomfortable at any given time. HeySpin casino undoubtedly recognises this fact and that is why they have reliable customer support representatives. This is done with an aim to provide players with the best online gambling experience. The casino has an all-encompassing Frequently Asked Questions page which contains important information. This page contains all sensitive topics including general information about HeySpin, payments, bonuses, privacy and more.
Although the FAQ section tackles all important topics at times players will face some challenges that require more attention. The operator is aware of that and as a result, they have availed several ways of contacting their team. To get through to the support team players can use several methods such as live chat, email, and telephone. Fortunately, the customer support at HeySpin is available 24/7. You can get assistance in several languages like English, German, Finnish and Norwegian. The customer representatives at HeySpin are well-knowledgeable about the casino so you will always get help no matter the problem you are facing.
Customer support available 24/7
Support via live chat, email, and telephone
Supports multiple languages
Response times can vary by method
Social media platforms are not well-maintained
How HeySpin Performs Against the Competition
See how HeySpin performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
Heyspin Casino Apps and Mobile Version
Heyspin Casino does not currently offer dedicated mobile apps for Android or iOS. However, its mobile version is fully optimized for browser access, allowing users to play games seamlessly on smartphones and tablets. The mobile site maintains a responsive design, ensuring easy navigation and access to all features, including games, payments, and support. User reviews generally highlight the smooth performance of the mobile version, praising its compatibility with various devices and the intuitive layout that replicates the desktop experience without lag. Players can enjoy a broad selection of slots and table games directly from their mobile browser.
Usability of the Online Casino
HeySpin Casino offers a user-friendly interface that is straightforward and easy to navigate. The website design is clean and well-organized, with a simple layout that ensures players can quickly find their favorite games or access important information.
The UI/UX is well-optimized for both desktop and mobile devices, providing a seamless experience across platforms. However, some users have reported occasional lag and loading issues, particularly during peak times. Overall, the intuitive design, combined with clear navigation and responsive gameplay, makes HeySpin Casino a solid choice for both new and experienced players looking for a hassle-free online gaming experience.
HeySpin Casino FAQ
What is the contact number for the Heyspin Casino?
No matter how impressive a casino, no matter how many bonuses and how the gambling experience is a casino is not worth playing if they don’t have reliable customer care. That is why HeySpin heavily focuses on their customer support section. All the customer representatives are patient, responsible, friendly and fast-acting.
There are several ways of contacting the customer support team and one of them is by using a telephone number. Customers from the UK can contact HeySpin using telephone number 032221094890. The telephone number is available 24/7 and you will get replied immediately. This method is suitable for use no matter the nature of your problem. However, for more complicated issues it is advisable to use other methods such as email.
How do I log in to Heyspin Casino?
HeySpin casino tries their best to ensure that their customers can access their services fast. Just like the sign-up process, logging into your account is made easy at HeySpin. The casino has a simple logging in process that requires a few clicks. Follow the steps below to log into your HeySpin account:
- Go to the official HeySpin website
- Click on the login button on the top-right side of the page
- You will be required to enter your email address and password
- You can then click on “Log in”
- Start playing your favourite casino games
At times you might forget your password but you shouldn’t be worried. If you can’t remember your password you can easily recover it. To retrieve your password click on the short link “FORGOT PASSWORD”. Your username and password will be sent to the email address that you gave while signing up for an account. Now you will be able to log in to your account after resetting the password.
How do I close my account at Heyspin Casino?
For various reasons, a player might feel the need to have their casino account closed. It is possible to close your account at some casinos but this is not the case at HeySpin casino. If at all you want to close your HeySpin casino, you only have one option which is contacting them. However, before closing your account you can communicate with the representatives if it’s due to a problem you might have faced. If you still want to go ahead and close it, you can then write them an email requesting for an account closure. Once the casino has paid out all your remaining money, they will then close your account and delete your personal information.
Is Heyspin Casino a rip off/fraud?
Online gambling is a risky business and there are so many online casinos out there. Unfortunately, there are bad sites that tend to rip off their customers. HeySpin is a reputable online casino and you should never be worried about fraud at any given time. Most frauds usually occur during payouts, and even during actual games. HeySpin’s banking section is smooth and you will never have any problems with withdrawals. For example, if you want to claim the HeySpin bonus the casino will not take you in rounds.
The process of claiming bonuses and promotions is straightforward and they don’t hold back any winnings. As for withdrawals, as long as you have met all the terms and conditions you will always receive your funds within the stipulated time. As for the fairness of the games, you can rest assured that all casino games are fair. The casino holds a seal of approval from the iTech Labs which ensures that all games are fair. In summary, this is a trustworthy casino and you will never face any fraudulent problems while playing at HeySpin
Do you have to download software to play at Heyspin Casino?
When you visit an online casino you get to choose from two options: instant play and download casino. The two options are very different in various ways and each one of them presents its advantages and disadvantages. First, the download version offers all the games and services while the instant play option avails some of the games.
As it sounds, for you to use a casino in download mode you will be required to download a software platform. You can use this downloaded option to access everything easily. Downloading casino software can be tedious and it does take a lot of time. This is why all modern casinos prefer to use the instant version. This means that you get to play instantly in your desktop’s or mobile’s browser. HeySpin does not require you to download any software and you can easily access the casino’s services.
Can I pay by mobile at Heyspin Casino?
Nowadays most players love playing on the go and casinos have improved their provisions by ensuring players can play on mobile. As per this HeySpin review players have the option of playing on their desktops or mobile devices. Mobile users can access the casino’s services via their device’s browsers.
However, there are no HeySpin mobile apps at the moment but this can be overlooked since the mobile browser has everything you need. Having said that the mobile casino is similar to the desktop version it means that you can make payments via your mobile device. All the payment methods are available on your mobile device so yes, you can pay by mobile.
Does Heyspin Casino accept Paypal or Cryptocurrency?
PayPal is one of the best funding options and that is why many online casinos work hand in hand with this payment method. This is an e-wallet that allows players to deposit and withdraw money from their casino accounts. Paypal is a trusted and tested online payment method that guarantees secure transactions.
HeySpin accepts various payment methods and among them is PayPal. You can use this method to deposit and withdraw from your HeySpin account at any time. Deposits made via PayPal get processed instantly while withdrawals take a short time of about 24 hours. The minimum deposit and withdrawal limit is £10. Deposits are free of charge but withdrawals attract a small fee. Depositing money into your HeySpin account via PayPal is easy and to do that simply follow these steps:
- Log into you HeySpin account
- Navigate to the HeySpin cashier section
- Click on the “Deposit” button
- Choose PayPal as your deposit method
- Input the amount you want to deposit
- The money will be available in your casino account immediately
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