Ice Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

8.4

8.4

Sign Up Process

Rank 412 of 29

How do I sign up to Ice Casino?

To sign up, you need to have your personal details ready. Unless you share the real and verifiable details, you won’t be able to set up an account with them.

Go to the Ice Casino home page and click on the “Sign In” link on the top right. Enter your username or email and password to access the account.

If you have forgotten your password, click on “Forgot Your Password.” The system will prompt you to enter your sign-up email, where they will send the password reset link

6.0

6.0

Payment Methods

Rank 134 of 29

Payment methods at Ice Casino

Ice Casino payment methods come in 4 main distinctions based on their transfer mode. Each player settles on the type of payment that works best for them. The 4 clusters include credit/debit cards, e-wallets, online vouchers and bank transfers.

Credit/debits cards draw their following from its wide network, anti-money laundering policies and elastic transfer limits. They also have secure transfers that effectively curb Ice casino frauds. Any online casino worth mentioning should have debit/credit cards as the anchor payment solution. VISA and MasterCard are the 2 credit/debit card payment methods on Ice Casino.

E-wallets have the highest number of service providers on Ice Casino. Customers like them since they can easily create an account, have an elastic limit and process transactions instantly. However, customers may not get an Ice Casino bonus if they deposit with certain e-wallets. Skrill, Neteller, giropay and AstroPay are some of the common e-wallets used on Ice Casino.

The third payment method is bank transfers. Banks and financial institutions have strict anti-money laundering policies, especially regarding money transfers. Platforms such as Interac e-Transfer help cushion these transfers as facilitators to speed up the process. It entails signing up on Interac e-Transfer and linking it to a bank account. Every deposit or withdrawal goes through the system since it guarantees safety and compliance with money transfer policies.

Ice Casino supports the use of cryptocurrencies such as Bitcoin, Litecoin and Polygon (MATIC)

Online vouchers are also growing rapidly, thanks to their privacy policy. Customers purchase the voucher from accredited shops and use the code to load their Ice Casino accounts. Essentially, they hide their identity, which is a welcome move to some customers. However, the process does not support withdrawals, forcing the gamblers to use other payment methods such as bank transfers.

Payment Methods

+ 5

Crypto is accepted

Withdrawal times at Ice Casino

Withdrawal times on Ice Casino varies based on the payment options. Those with strict money supply policies need physical approvals to effect withdrawals which might take up to 5 business days to mature. The process sieves off money laundering attempts, which is the primary concern for payment platforms. Credit/debit card users are the most affected in this case. Some banks also employ this policy.

E-wallets and other online payment methods process payments instantly. Since they can verify account ownership and track any expenditure, it is easy to process payments in real-time. Moreover, they do not have strict money transfer protocols, making it easier to process payments using their internal quality assurance protocols.

Every payment method has its daily withdrawal limit. They range from €4,000 to €10,000, depending on approval ratings. To get the actual daily withdrawal limits for your favourite payment option, go through its terms and conditions to find out. In case of any delays or errors, contact customer service for help.

Payout time compared to others

Rank 347 of 29

Lowest

—

Ice Casino

1-3 Days

Highest

Instant

7.5

7.5

Game Selection

Rank 164 of 29

Casino Games - Table and Slot Games

Ice Casino slots form a significant number of the total casino games. They range from epic games to contemporary and sci-fi games. Gamblers can choose from the list provided based on their preferences. However, the system saves the customer’s betting pattern and places them top of the list. Spinomenal is responsible for the epic Ice Casino slots, among them the African Rampage, Age of Pirates and Book of Demi-Gods.

Thanks to their futuristic and technological appeal, new-age slots also have faithful customers. They represent modern age problems, which require contemporary solutions. Magical Amazon, Nova Gems and Queen of Ice form part of this Ice Casino slots genre. To spice up their popularity, most slots have in-play free spins, which increase the number of playing time. Pragmatic Play is an authority on contemporary online casino games, hosting some of the most famous promotions dubbed Drops and Wins.

Table games are also a big shot on Ice Casino. Although several software providers are coming up, Evolution Gaming produces many live casino table games. The net effect is a collage of live games to quench any online casino gaming thirst.

Game Providers

+ 19

Popular Slots

+ 10

Ice Live Casino

Live casino is the life of the party, rewarding gamblers in real-time. Classic and contemporary players alike go for the live games as they guarantee winnings in real-time. Just like the live games in physical locations, gamblers can interact with one another and the dealer. Roulettes, blackjacks and baccarat tables are still popular with live casinos, although there are new entrants in this sphere-like Keno, Monopoly Live, Sidebet City and Dream Catcher.

Evolution Gaming, Ezugi and Swintt are the software providers for live casinos on Ice Casino.

Ice Casino Payout rate (RTP)

Ice Casino review on RTP mirrors what other online casinos provide. Most slots, table games and live casinos use almost the same rate. The RTP rate of Ice Casino Slot varies from 80% to over 97%, with a huge bulk between 94% and 97%. Table games have the highest RTPs, with some clocking almost 99.5%. However, Ice Casino writes down the actual RTP for a slot or table game on its terms and conditions.

Ice Casino Software

The casino hosts over 30 casino software providers, each with its games and genre. Specialisation helps the categorisation, which paints some software providers as specialists. A good example is Evolution Gaming, which is an authority in Live Casino Games. Most Live Blackjacks, Baccarat and Roulettes come from Evolution Gaming. Spinomenal also fits in the specialist category since most classic casino games come from its production house.

Compared to other online casinos, Ice Casino has invested heavily in new-age software providers. Out of the 24 software providers, less than 10 have been in existence for over 10 years. Others are Pragmatic Play, BetSoft, Push Gaming, Ezugi, Gamomat and EGT Interactive. This Ice Casino review on software providers points to the type of market the casino seeks to target. Although the pioneer software developers don’t have a significant presence on the line-up, its games are among the most popular.

Spinomenal is one of the most represented developers on Ice Casino, with over 230 games. Its games range from classic to fruity challenges. Blueprint Gaming is also popular, with over 100 games to its name. They mix classic with contemporary slots to capture all gambling markets. Some of its popular slots include Savannah Stampede, Imperial Dragon and Return of Kong. Other notable software providers with a sizable following include Evoplay, Stakelogic, Amatic and Habanero.

Almost all software developers on Ice Casino have over 20 slots, live or table games to their name. Summing up all these slots makes Ice Casino one of the online casinos with the largest number of casino games in gambling. As more software providers sign up and the number of slots continues to rise, the future of online Ice casino gaming is bright.

Win rate compared to others

Rank 116 of 29

Lowest

0.00%

Ice Casino

96.40%

Highest

98.65%

8.0

8.0

License & Security

Rank 88 of 29

Fairness and Legitimacy

The casino has an internal audit system that observes compliance, which is part of the licensing regulations. They check for any duplication, promotion advantage and know-your-customer compliance. If a customer benefits from these activities, Ice Casino has the authority to suspend or terminate their account. However, the user has the right to appeal.

All slots and table games on Ice Casino run on a random number generator, an independent winner identification system. Ice Casino cannot manipulate the outcome of the spins. Winning is a function of luck and chance, not by design. An Ice Casino review on the slots from notable service providers such as Pragmatic Play shows impartiality in gambling outcomes. Every spin has its outcomes, devoid of any influence from both internal and external factors.

Ice casino gives out bonuses and offers fairly. Once the customer fulfils the terms and conditions, they automatically get their bonuses and offers. It applies to all free spins, cash backs and deposit bonuses, both for new and existing customers. The online casino might not possess the UK Gambling Commission License, but it passes all regulatory tests in Cyprus.

Ice Casino security

The user account and payment platforms are secure against any external access. Ice Casino uses the 256-bit secure socket layer technology, which is one of the best in the industry. Its regular updates make it hard for hackers to decode, assuring gamblers of information and financial security.

No one, even the government, has the right to access personal information, except in special circumstances. Even so, they need a warranty granted by the courts if it is a matter of national security. Any Ice Casino staff found breaching the data privacy law is in contempt of the law and can serve a jail sentence, pay a hefty fine, or both. They sign a non-disclosure agreement that bars them from sharing the company or personal details as part of their appointment procedures.

Despite the robust technology, users also have a part in ensuring total security. Once they have set up their account, they should conceal the login information from anyone, including Ice Casino staff. Customers will be accountable in case of any breach of privacy in that regard. They should avoid signing up on public computers or leaving their account unattended.

Ice Casino responsible gambling record

It is an important feature on Ice Casino which guides users on responsible gambling. Although many Ice Casino users practice safe gambling, some view it as an income-generating activity. Ice Casino has a working arrangement with some of the best responsible gaming organisations within and outside the United Kingdom.

Self-exclusion is a welcome call to gamblers who notice addiction tendencies. They can do so themselves or involve Ice Casino customer service. Their account is temporarily deactivated to deter them from using it and losing more funds. Alternatively, customers can set the maximum betting ceiling for a day, week, or month to control spending in the long run.

Some of the organisations that have partnered with Ice Casino include GamCare, which offers counselling and advice on gambling. Customers can access it both in and outside the UK. Gamblers Anonymous is a self-initiative made up of previous addicts who have since reformed. For those who need remote counselling, Gambling Therapy can send someone to their locations, both within and outside the UK. Essentially, Ice Casino is a champion for responsible gambling.

9.7

9.7

Customer Service

Rank 114 of 29

Ice Casino live chat and customer support

There are several ways to communicate with customer service at Ice Casino. However, live chat is the most popular since it facilitates real-time communication and is easy to use. It also records the conversation for quality assurance purposes. To access it, go to the menu bar on Ice casino and click on “Online Chat.” Common issues discussed on live chat include free spins allocations and usage, payment options and user account management.

Customers can also use email as an alternative, especially with structured questions. There are specific emails for specific issues, but the overall customer email is support@icecasino.com. It might not provide instant answers, but the answers are comprehensive, and the customer service attendants answer as soon as possible.

Alternatively, the Frequently Asked Questions segment and the Terms and Conditions pages are available. These platforms have answers to almost every operational and technical issue on the online casino. They provide an Ice Casino overview, explaining any aspect of the platform. From bonus acquisition processes to casino ownership, affiliates, payment methods list and favourite free spins, customers have a one-stop shop for all their queries.