Joo Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated June 23, 2025
Joo Casino is a licensed online gambling platform offering a wide range of slots, table games, and live dealer options. Known for its crypto-friendly payments, generous bonuses, and user-friendly interface, it caters to both desktop and mobile players seeking a secure and entertaining gaming experience.
A wide selection of games
Mobile version and apps
Great selection of crypto payments
Attractive bonuses and promotions
Excellent customer service
Regional restrictions
High wagering requirements
Joo Casino offers a diverse gaming experience with a wide selection of slots, table games, and live dealer options. The platform is user-friendly and mobile-optimized, making it accessible for players on various devices. Generous bonuses and a VIP program add value, enhancing the experience for both new and regular players.
However, some players might find the wagering requirements for bonuses to be challenging, and certain regional restrictions could limit access to specific online casino games and promotions. Despite these potential drawbacks, Joo Casino remains a strong choice for those seeking a reliable and engaging online gaming platform.
Terrible
Better than 97% of all casinos.
Joo Bonus Offers
All the hottest at one place, just for you!
Welcome Package
6,000€ Welcome Bonus + 200 Free Spins
1st Deposit
1,000€ + 100FS
Win rate
95.10%
Payout time
24 Hours
1st Deposit Bonus
100% up to 1,000€
Percentage
100%
Wagering
50x Bonus
Valid Time
7 Days
Casino
Joo
Created by
Pragmatic Play
100 Free Spins
10€ on 1 deposit @ 0.10€ per spin
Exclusive 2nd Deposit
50% up to 2,000€
Percentage
50%
Wagering
50x Bonus
Valid Time
—
Casino
Joo
Created by
Multiple
50 Free Spins
5€ on 2 deposit @ 0.10€ per spin
Casino
Joo
Created by
Pragmatic Play
50 Free Spins
5€ on 3 deposit @ 0.10€ per spin
Exclusive 3rd Deposit
50% up to 3,000€
Percentage
50%
Wagering
50x Bonus
Valid Time
7 Days
Screenshots from Joo
Taken by Angel Petkov on Jan 31, 2025
Rank 0 of 37
Lowest
500GC
Joo
6,000€
Highest
100KGC
Opinion of Angel Petkov
"Joo Casino offers a generous welcome bonus and frequent promotions, going beyond the usual first deposit."
Joo Casino Bonus
Joo Casino offers a generous welcome package for new players, featuring up to €1800 and 150 free spins across the first three deposits. Joo Casino bonuses include 100% up to €1000 + 100 spins, 50% up to €300 with code RELAX, and 50% up to €500 + 50 spins using code ACTNOW.
To claim the Joo Casino welcome bonus, a minimum deposit of €20 is required via approved payment methods. Bonus funds come with a 50x wagering requirement, which must be met before any winnings can be withdrawn.
Regular players enjoy appealing Joo Casino bonuses - reload bonuses, cashback deals, and free spins promotions. The VIP program offers exclusive perks like faster withdrawals and a personal account manager. Always review bonus terms, including wagering rules and game limits, before claiming the first deposit bonus as well as the second and third deposit bonuses.
Generous welcome bonus for new players
Regular promotions and ongoing offers
VIP program with exclusive rewards
High wagering requirements for some bonuses
Regional restrictions may limit bonus availability
200% in 3 deposits up to 6,000€
Min. Deposit
20€
Wagering
50x Bonus
Valid Time
7 Days
Rank 0 of 37
How to Sign Up at Joo Casino
Creating an account at Joo Casino is quite an easy and quick process that can be completed in just a few minutes.
Visit the casino
To sign up for an account, visit the casino's website. Then click the Sign-up button at the top right corner of the page.
Submit your details
Complete the provided form with your personal information.
Activate your account
Joo Casino will send you a confirmation email to the email you provided during registration.
Verify account
To verify and activate your account, you will need to click on the link you receive.
Deposit
Make your first deposit and start playing.
Joo Casino may require additional documentation to verify your identity, such as a copy of your ID or passport. This ensures that all players are of legal age and that the casino complies with anti-money laundering regulations.
Rank 0 of 37
Payment Methods at Joo Casino
Joo Casino supports over 14 currencies, including USD, EUR, AUD, BTC, and DOGE, and accepts eight cryptocurrencies like Bitcoin, Ethereum, and Tether. Traditional payment methods such as Visa, Mastercard, Skrill, and Neteller are also available. The minimum deposit is €20, except for Neteller and MiFinity, which require €30. Withdrawals are typically processed using the same method as the initial deposit for added security, with bank transfers requiring a minimum of €500.
Deposits usually reflect within 20 minutes, while crypto deposits are instant. Withdrawals are instant for Trustly, Skrill, and Neteller; crypto and bank transfers take around 24 hours, and Visa withdrawals may take 1–3 days. Payment times and availability may vary by region, so it’s best to confirm directly with Joo Casino for the latest information.
Payment Methods
Crypto is accepted
Multiple secure payment methods available
Fast deposit and withdrawal processing times
No hidden fees for most transactions
Limited cryptocurrency options
Some payment methods may not be available
Withdrawal Times at Joo Casino
Joo Casino processes deposits instantly, but withdrawals can take hours or days, depending on the method. E-wallets are faster than cards or bank transfers. New players can withdraw up to €2,500 weekly or €12,500 monthly, subject to verification.
Lowest
1-2 Days
Joo
24 Hours
Highest
3-6 Hours
Rank 0 of 37
Casino Games at Joo Casino
Joo Casino, launched in 2014, partners with top iGaming providers like Relax Gaming and Lucky Streak to offer a vast selection of slots and table games. Players can enjoy video slots with varied themes, volatility, and mechanics, including high-volatility titles like Buffalo Trail and low-volatility ones like Solar Temple.
Popular jackpot slots include Mega Moolah, Divine Fortune, and Major Millions. The table game section features roulette, blackjack, baccarat, and poker games from top developers like NetEnt and Evolution. Whether you enjoy spinning reels or strategic gameplay, Joo Casino has something to match every player’s preference.
Top Slots
Joo Casino features top slots like Buffalo Trail, Lady Wolf Moon, and Cleo’s Secret, which are known for their high volatility and big wins.
Players also enjoy popular titles like The Hive and Solar Temple, offering engaging gameplay, stunning visuals, and rewarding bonus features.
Game Providers
Popular Slots
Extensive variety of slots and table games
High-quality live dealer options
Games from top-tier software providers
Some games may have regional restrictions
Limited selection of niche or specialty games
Joo Live Casino
Joo Casino offers a wide range of live dealer games from top software providers like Evolution Gaming, NetEnt, and Pragmatic Play. These live casino games deliver an immersive experience with real dealers and real-time gameplay for an authentic casino feel.
Players can enjoy HD-streamed classics such as blackjack, poker, roulette, and baccarat. Thanks to advanced studio technology, gamblers can interact with both dealers and fellow players, enhancing the overall live casino experience at Joo Casino.
Joo Casino Payout Rate (RTP)
Joo Casino, operated by Dama N.V., displays the RTP (Return to Player) percentage for each game, indicating the expected payout over time.
The casino offers a wide range of slots and table games with RTPs typically ranging from 90% to 99%, including live dealer options.
Joo Casino Software
Navigating Joo Casino’s website is easy, with games sorted into categories like top, new, jackpot games, live, slots, and card games. The interface is user-friendly, making it simple for punters to find their favorite options quickly.
Top software providers at Joo Casino include Evolution Gaming, NetEnt, Merkur, and Pragmatic Play. These developers supply high-quality live games, innovative slots, and regional favorites, ensuring a rich gaming experience across all categories.
Lowest
94.50%
Joo
95.10%
Highest
95.85%
Rank 0 of 37
Fairness and Legitimacy
Joo Casino is a trusted betting house licensed by the Government of Curacao, ensuring strict standards for fairness and security. It uses advanced SSL encryption to protect player data and transactions.
Fairness is upheld through RNG-based games, regularly audited by eCOGRA and TST. Joo Casino also promotes responsible gaming and partners with reputable software providers known for fair, unbiased gameplay.
Licensed and regulated for player protection
RNG ensures fair and unbiased game outcomes
Regular audits maintain game integrity
Limited transparency on audit processes
Fairness disputes may have slow resolutions
Joo Casino Security
Joo Casino ensures a safe, secure environment by using encryption technology, secure servers, and advanced firewalls to protect players' personal and financial data. It's operated by Direx N.V., licensed by the Curacao government.
All transactions go through SSL-encrypted gateways, monitored by a dedicated security team. Identity verification is required for withdrawals, helping prevent fraud and keeping your funds secure.
Joo Casino Responsible Gambling Policies
Responsible gambling means betting safely, within your limits, and with control. Reputable online casinos help by offering spending and time limits and encouraging professional help when needed.
Joo Casino promotes responsible gambling by allowing players to set deposit, wager, and loss limits. It also offers self-exclusion options and access to gambling support resources.
Rank 0 of 37
Customer Service at Joo Casino
Joo Casino provides 24/7 live chat support, offering real-time assistance from a helpline agent within minutes. It's the fastest, most convenient way to get help, along with an online message form.
Players can also contact support@joocasino.com for detailed inquiries, with replies promised within 24 hours. The multilingual support team ensures accessible and helpful service for users worldwide.
24/7 live chat support available
Knowledgeable customer service team
Multiple contact methods, including email
No phone support provided
Limited language options for non-English speakers
How Joo Casino performs against the competition
See how Joo performs in various key metrics against all casinos we have reviewed!
Lowest
500GC
Joo
6,000€
Highest
100KGC
Rank 0 of 37
Joo Casino Apps and Mobile Version
Joo Casino offers a dedicated mobile app for both Android and iOS devices, providing a streamlined, user-friendly gaming experience. Players can install the app directly from the website, allowing instant access to slots, table games, and live casino action. The app supports secure payments, account management, and 24/7 customer support.
The mobile version of Joo Casino (mobile casino) is also fully optimized for browser use, with fast loading times and smooth navigation. Whether you use the app or browser, mobile gameplay is convenient and responsive. However, the app must be manually installed, and some older devices may experience performance issues.
Usability of the Online Casino
Joo Casino is growing in popularity due to its convenience, accessibility, and user-friendly design. It offers smooth navigation, clear instructions, and multiple payment options for deposits and withdrawals on both desktop and mobile platforms.
The mobile-compatible site supports Android and iOS users, enabling betting from anywhere. Joo Casino stands out for its intuitive interface and responsive customer service. Still, it's wise to review platforms to ensure a safe and enjoyable gambling experience.
Joo Casino FAQ
What is the contact number for Joo Casino?
If you want to contact the Joo Casino customer support team, use their email, live chat or contact form, or call them directly at +61396637996. Joo Casino's client support team is available around the clock to help you with any issues you may have, and they aim to respond promptly to all inquiries.
How to close my account at Joo Casino?
To close your Joo Casino account, log in, go to Profile > Account Closure, and follow the steps. Withdraw funds first, as closure is permanent and forfeits all bonuses. For help, contact support.
Is Joo Casino a rip-off/fraud?
Joo Casino is a legitimate platform licensed by the Curacao government. It receives mostly positive reviews for its game variety, fast payouts, and support, though some users mention delayed withdrawals and confusing bonus terms - common in online gambling.
Do I have to download additional software to play at Joo Casino?
No, downloading software isn't required to play at Joo Casino. It’s an instant-play platform accessible via browser. However, a mobile app is available for iOS and Android if preferred.
Can I pay by mobile at Joo Casino?
Yes, Joo Casino supports mobile payments for deposits and withdrawals via services like Skrill, Neteller, and EcoPayz. Availability may vary by region. Withdrawals are fast, secure, and typically processed within 24 hours.
Does Joo Casino accept PayPal or cryptocurrency?
Joo Casino doesn’t accept PayPal, but supports cryptocurrencies like Bitcoin, Ethereum, Litecoin, Dogecoin, and Bitcoin Cash. Choose crypto in the cashier section, and Joo provides a unique wallet address for your deposit.
