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Joo logo

Joo

120k monthly players

Rank 0

out of 38

0.0/10

Expert Rating

24 Hours

Payout time

Joo Review

6,000€ Welcome Bonus + 200 Free Spins

US

Joo is not allowed in United States

Joo Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

author

Review by

Last updated June 23, 2025

Joo Casino is a licensed online gambling platform offering a wide range of slots, table games, and live dealer options. Known for its crypto-friendly payments, generous bonuses, and user-friendly interface, it caters to both desktop and mobile players seeking a secure and entertaining gaming experience.

What's good?

A wide selection of games

Mobile version and apps

Great selection of crypto payments

Attractive bonuses and promotions

Excellent customer service

What's not so good?

Regional restrictions

High wagering requirements

My Verdict

Joo Casino offers a diverse gaming experience with a wide selection of slots, table games, and live dealer options. The platform is user-friendly and mobile-optimized, making it accessible for players on various devices. Generous bonuses and a VIP program add value, enhancing the experience for both new and regular players.

However, some players might find the wagering requirements for bonuses to be challenging, and certain regional restrictions could limit access to specific online casino games and promotions. Despite these potential drawbacks, Joo Casino remains a strong choice for those seeking a reliable and engaging online gaming platform.

0.0

Terrible

Better than 97% of all casinos.

Joo Bonus Offers

All the hottest at one place, just for you!

Welcome Package

6,000€ Welcome Bonus + 200 Free Spins

1st Deposit

1,000€ + 100FS

Win rate

95.10%

Payout time

24 Hours

US
Joo logo

1st Deposit Bonus

100% up to 1,000€

Percentage

100%

Wagering

50x Bonus

Valid Time

7 Days

US
Joo logo
Joo

Casino

Joo

Pragmatic Play

Created by

Pragmatic Play

Book of the Fallen

100 Free Spins

10€ on 1 deposit @ 0.10€ per spin

Exclusive 2nd Deposit

50% up to 2,000€

Percentage

50%

Wagering

50x Bonus

Valid Time

US
Joo logo
Joo

Casino

Joo

Created by

Multiple

Free Spins

50 Free Spins

5€ on 2 deposit @ 0.10€ per spin

Joo

Casino

Joo

Pragmatic Play

Created by

Pragmatic Play

Book of the Fallen

50 Free Spins

5€ on 3 deposit @ 0.10€ per spin

Exclusive 3rd Deposit

50% up to 3,000€

Percentage

50%

Wagering

50x Bonus

Valid Time

7 Days

US
Joo logo

Screenshots from Joo

Angel Petkov

Taken by Angel Petkov on Jan 31, 2025

hi
Joo Casino Home
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0.0
Bonus Conditions
US

Rank 0 of 38

Match bonus compared to others
Rank 0 of 38
Legendz Casino

Lowest

500GC

Joo

Joo

6,000€

Yay Casino

Highest

100,000GC

author-quote-image

Opinion of Angel Petkov

"Joo Casino offers a generous welcome bonus and frequent promotions, going beyond the usual first deposit."

Joo Casino Bonus

Joo Casino offers a generous welcome package for new players, featuring up to €1800 and 150 free spins across the first three deposits. Joo Casino bonuses include 100% up to €1000 + 100 spins, 50% up to €300 with code RELAX, and 50% up to €500 + 50 spins using code ACTNOW.

To claim the Joo Casino welcome bonus, a minimum deposit of €20 is required via approved payment methods. Bonus funds come with a 50x wagering requirement, which must be met before any winnings can be withdrawn.

Wagering50x Bonus
Available GamesSlots contribute 100% towards the wagering requirement
Time Limit7 Days
Maximum Turnover Bet

Regular players enjoy appealing Joo Casino bonuses - reload bonuses, cashback deals, and free spins promotions. The VIP program offers exclusive perks like faster withdrawals and a personal account manager. Always review bonus terms, including wagering rules and game limits, before claiming the first deposit bonus as well as the second and third deposit bonuses.

What's good?

Generous welcome bonus for new players

Regular promotions and ongoing offers

VIP program with exclusive rewards

What's not so good?

High wagering requirements for some bonuses

Regional restrictions may limit bonus availability

Welcome Package

200% in 3 deposits up to 6,000€

Min. Deposit

20€

Wagering

50x Bonus

Valid Time

7 Days

Calculate Bonus
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0.0
Sign Up Process
US

Rank 0 of 38

How to Sign Up at Joo Casino

Creating an account at Joo Casino is quite an easy and quick process that can be completed in just a few minutes.

1

Visit the casino

To sign up for an account, visit the casino's website. Then click the Sign-up button at the top right corner of the page.

2

Submit your details

Complete the provided form with your personal information.

3

Activate your account

Joo Casino will send you a confirmation email to the email you provided during registration.

4

Verify account

To verify and activate your account, you will need to click on the link you receive.

5

Deposit

Make your first deposit and start playing.

Joo Casino may require additional documentation to verify your identity, such as a copy of your ID or passport. This ensures that all players are of legal age and that the casino complies with anti-money laundering regulations.

0.0
Payment Methods
US

Rank 0 of 38

Payout time24 Hours
Payment MethodsBank Transfer, PaySafeCard, Visa, MasterCard, Neteller, Skrill, EcoPayz, AstroPay, Much Better, Cash 2 Code
CryptoYes
CoinsBitcoin
Withdrawal Limit

Payment Methods at Joo Casino

Joo Casino supports over 14 currencies, including USD, EUR, AUD, BTC, and DOGE, and accepts eight cryptocurrencies like Bitcoin, Ethereum, and Tether. Traditional payment methods such as Visa, Mastercard, Skrill, and Neteller are also available. The minimum deposit is €20, except for Neteller and MiFinity, which require €30. Withdrawals are typically processed using the same method as the initial deposit for added security, with bank transfers requiring a minimum of €500.

Deposits usually reflect within 20 minutes, while crypto deposits are instant. Withdrawals are instant for Trustly, Skrill, and Neteller; crypto and bank transfers take around 24 hours, and Visa withdrawals may take 1–3 days. Payment times and availability may vary by region, so it’s best to confirm directly with Joo Casino for the latest information.

Payment Methods

Bank Transfer
PaySafeCard
Visa
MasterCard
Neteller

Crypto is accepted

Bitcoin
What's good?

Multiple secure payment methods available

Fast deposit and withdrawal processing times

No hidden fees for most transactions

What's not so good?

Limited cryptocurrency options

Some payment methods may not be available

Withdrawal Times at Joo Casino

Joo Casino processes deposits instantly, but withdrawals can take hours or days, depending on the method. E-wallets are faster than cards or bank transfers. New players can withdraw up to €2,500 weekly or €12,500 monthly, subject to verification.

Payout time compared to others
Rank 0 of 38
24K Casino

Lowest

1-2 Days

Joo

Joo

24 Hours

Bruce Bet Casino

Highest

3-6 Hours

0.0
Game Selection
US

Rank 0 of 38

Live CasinoYes
Available GamesFrench Roulette, European Roulette, American Roulette, Live Roulette, German Roulette, Blackjack, Baccarat, Craps, Texas Hold'em Poker, Poker, Classic Blackjack, Live Blackjack, Double Exposure, Blackjack Surrender, Multihand Blackjack, Single Deck Blackjack, Live Baccarat, Live Poker
Game ProvidersNetEnt, Yggdrasil, NextGen, Betsoft, Thunderkick, 1X2gaming, Evolution Gaming, Amusnet Interactive, Amatic, Pragmatic Play, ELK, Habanero, Big Time Gaming, Playson, EvoPlay, BGaming, Nolimit City, Red Tiger, Push Gaming, Endorphina, Relax Gaming, Booongo, Igrosoft, Booming Games, Mancala Gaming, CT Gaming, Spinomenal, Spribe, Smartsoft Gaming, Onlyplay, Gamzix, BetConstruct, Gaming Corps, Turbo Games, PoggiPlay
Sports Betting👎 No
Crash GamesYes

Casino Games at Joo Casino

Joo Casino, launched in 2014, partners with top iGaming providers like Relax Gaming and Lucky Streak to offer a vast selection of slots and table games. Players can enjoy video slots with varied themes, volatility, and mechanics, including high-volatility titles like Buffalo Trail and low-volatility ones like Solar Temple.

Popular jackpot slots include Mega Moolah, Divine Fortune, and Major Millions. The table game section features roulette, blackjack, baccarat, and poker games from top developers like NetEnt and Evolution. Whether you enjoy spinning reels or strategic gameplay, Joo Casino has something to match every player’s preference.

Top Slots

Joo Casino features top slots like Buffalo Trail, Lady Wolf Moon, and Cleo’s Secret, which are known for their high volatility and big wins.

Players also enjoy popular titles like The Hive and Solar Temple, offering engaging gameplay, stunning visuals, and rewarding bonus features.

Game Providers

NetEnt
Yggdrasil
NextGen
Betsoft
Thunderkick

Popular Slots

AviatorBig Bass SplashGates of OlympusRazor SharkWolf GoldBig Bass Bonanza
What's good?

Extensive variety of slots and table games

High-quality live dealer options

Games from top-tier software providers

What's not so good?

Some games may have regional restrictions

Limited selection of niche or specialty games

Joo Live Casino

Joo Casino offers a wide range of live dealer games from top software providers like Evolution Gaming, NetEnt, and Pragmatic Play. These live casino games deliver an immersive experience with real dealers and real-time gameplay for an authentic casino feel.

Players can enjoy HD-streamed classics such as blackjack, poker, roulette, and baccarat. Thanks to advanced studio technology, gamblers can interact with both dealers and fellow players, enhancing the overall live casino experience at Joo Casino.

Joo Casino Payout Rate (RTP)

Joo Casino, operated by Dama N.V., displays the RTP (Return to Player) percentage for each game, indicating the expected payout over time.

The casino offers a wide range of slots and table games with RTPs typically ranging from 90% to 99%, including live dealer options.

Joo Casino Software

Navigating Joo Casino’s website is easy, with games sorted into categories like top, new, jackpot games, live, slots, and card games. The interface is user-friendly, making it simple for punters to find their favorite options quickly.

Top software providers at Joo Casino include Evolution Gaming, NetEnt, Merkur, and Pragmatic Play. These developers supply high-quality live games, innovative slots, and regional favorites, ensuring a rich gaming experience across all categories.

Win rate compared to others
Rank 0 of 38
Legendz Casino

Lowest

94.50%

Joo

Joo

95.10%

Royal Vegas

Highest

95.85%

0.0
License & Security
US

Rank 0 of 38

OwnerDama N.V.
Licensed byCuraçao eGaming License

Fairness and Legitimacy

Joo Casino is a trusted betting house licensed by the Government of Curacao, ensuring strict standards for fairness and security. It uses advanced SSL encryption to protect player data and transactions.

Fairness is upheld through RNG-based games, regularly audited by eCOGRA and TST. Joo Casino also promotes responsible gaming and partners with reputable software providers known for fair, unbiased gameplay.

What's good?

Licensed and regulated for player protection

RNG ensures fair and unbiased game outcomes

Regular audits maintain game integrity

What's not so good?

Limited transparency on audit processes

Fairness disputes may have slow resolutions

Joo Casino Security

Joo Casino ensures a safe, secure environment by using encryption technology, secure servers, and advanced firewalls to protect players' personal and financial data. It's operated by Direx N.V., licensed by the Curacao government.

All transactions go through SSL-encrypted gateways, monitored by a dedicated security team. Identity verification is required for withdrawals, helping prevent fraud and keeping your funds secure.

Joo Casino Responsible Gambling Policies

Responsible gambling means betting safely, within your limits, and with control. Reputable online casinos help by offering spending and time limits and encouraging professional help when needed.

Joo Casino promotes responsible gambling by allowing players to set deposit, wager, and loss limits. It also offers self-exclusion options and access to gambling support resources.

0.0
Customer Service
US

Rank 0 of 38

Live ChatYes
Emailsupport@joocasino.com
Telephone
LanguagesEnglish, German

Customer Service at Joo Casino

Joo Casino provides 24/7 live chat support, offering real-time assistance from a helpline agent within minutes. It's the fastest, most convenient way to get help, along with an online message form.

Players can also contact support@joocasino.com for detailed inquiries, with replies promised within 24 hours. The multilingual support team ensures accessible and helpful service for users worldwide.

What's good?

24/7 live chat support available

Knowledgeable customer service team

Multiple contact methods, including email

What's not so good?

No phone support provided

Limited language options for non-English speakers

How Joo Casino performs against the competition

See how Joo performs in various key metrics against all casinos we have reviewed!

Match bonus compared to others
Rank 0 of 38
Legendz Casino

Lowest

500GC

Joo

Joo

6,000€

Yay Casino

Highest

100,000GC

0.0
Mobile App
US

Rank 0 of 38

Compatible DevicesMobile
Mobile GamesYes
Mobile SlotsYes
Mobile Live CasinoYes

Joo Casino Apps and Mobile Version

Joo Casino offers a dedicated mobile app for both Android and iOS devices, providing a streamlined, user-friendly gaming experience. Players can install the app directly from the website, allowing instant access to slots, table games, and live casino action. The app supports secure payments, account management, and 24/7 customer support.

The mobile version of Joo Casino (mobile casino) is also fully optimized for browser use, with fast loading times and smooth navigation. Whether you use the app or browser, mobile gameplay is convenient and responsive. However, the app must be manually installed, and some older devices may experience performance issues.

Usability of the Online Casino

Joo Casino is growing in popularity due to its convenience, accessibility, and user-friendly design. It offers smooth navigation, clear instructions, and multiple payment options for deposits and withdrawals on both desktop and mobile platforms.

The mobile-compatible site supports Android and iOS users, enabling betting from anywhere. Joo Casino stands out for its intuitive interface and responsive customer service. Still, it's wise to review platforms to ensure a safe and enjoyable gambling experience.

Android
iOS Devices
Mobile

Joo Casino FAQ

What is the contact number for Joo Casino?

If you want to contact the Joo Casino customer support team, use their email, live chat or contact form, or call them directly at +61396637996. Joo Casino's client support team is available around the clock to help you with any issues you may have, and they aim to respond promptly to all inquiries.

How to close my account at Joo Casino?

To close your Joo Casino account, log in, go to Profile > Account Closure, and follow the steps. Withdraw funds first, as closure is permanent and forfeits all bonuses. For help, contact support.

Is Joo Casino a rip-off/fraud?

Joo Casino is a legitimate platform licensed by the Curacao government. It receives mostly positive reviews for its game variety, fast payouts, and support, though some users mention delayed withdrawals and confusing bonus terms - common in online gambling.

Do I have to download additional software to play at Joo Casino?

No, downloading software isn't required to play at Joo Casino. It’s an instant-play platform accessible via browser. However, a mobile app is available for iOS and Android if preferred.

Can I pay by mobile at Joo Casino?

Yes, Joo Casino supports mobile payments for deposits and withdrawals via services like Skrill, Neteller, and EcoPayz. Availability may vary by region. Withdrawals are fast, secure, and typically processed within 24 hours.

Does Joo Casino accept PayPal or cryptocurrency?

Joo Casino doesn’t accept PayPal, but supports cryptocurrencies like Bitcoin, Ethereum, Litecoin, Dogecoin, and Bitcoin Cash. Choose crypto in the cashier section, and Joo provides a unique wallet address for your deposit.

author

Written by

Angel Petkov

With over five years of specialized experience in the iGaming industry, I've crafted extensive content on casino games and sports betting. I look forward to sharing my insights and expertise with you.

author

Facts checked by

Alejandro Dalby

I'm an experienced writer specializing in casino games and sports betting. My journey in the iGaming industry has equipped me with a deep understanding of gaming strategies and market trends. I'm here to share my insights and help you navigate the exciting world of online gambling.

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