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Joo Casino PROS vs. CONS

  • A wide selection of online casino games provided by top software providers
  • Joo Casino has a mobile platform compatible with your smartphone
  • Enormous selection of crypto such as Litecoin, Dogecoin, Bitcoin, or Ethereum
  • Attractive bonuses for both new and existing clients
  • It has excellent customer service that is available 24/7
  • It does not accept players from all regions
  • The wagering requirement for some bonuses is quite high
Joo Features
Attractive bonuses and promotions

If you have used this casino before, you can attest that it offers its punters a range of attractive bonuses and promotions.

A functional mobile platform

You can easily access all games with your smartphone or tablet. Also, its mobile platform is compatible with Android and iOS devices.

VIP Program

This program is designed to reward loyal players with exclusive bonuses. VIP punters also receive personalized customer support and enjoy a higher withdrawal limit.

High-tech security

This casino uses advanced encryption technology to ensure your financial and bio data is safe, and independent testing agencies to ensure all games are safe and random.

A wide game selection

Joo Casino has an extensive selection of games provided by top software providers. Also, they have a range of live dealer games, slots, and table games.

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Joo Casino Payouts Rate, Withdrawal Times & More

Information about Joo
Logo Joo
Rating 9.7
Company Address 39, Willemstad, Curaçao
Licence Curacao
Amount of Games 381
RTP 95.50%
Bonus 1000€

Casino Games – Slots and Table Games

Is spinning reels or playing table games your thing? Joo Casino is a reputable casino that opened its doors in 2014. Over the years, it has partnered with many iGaming software providers, such as Relax Gaming and Lucky Streak, and now offers a plethora of slot and table games.

Video slots

There are hundreds of various slot machines and games at Joo Casino. Its slots come in different themes, reel setups, and graphics. Besides, the games are characterised by volatility, genre, and mechanics.

Volatility plays a crucial role in online casinos. For instance, a high-volatility slot game often pays out large winnings. Conversely, a slot game with low volatility frequently pays out small winnings.

  • This casino’s games with low volatility include The Hive, Solar Temple, Queen of Spades, Wild, and Flaming Fruit.
  • On the other hand, slots with high volatility include Buffalo Trail, Cleo Secret, Lady Wolf Moon, and Crystals Digger.

Joo Casino has both video slots and classic slots that use different themes. In most games, the theme determines the symbol appearing in the reels and the soundtrack.

Jackpots slots

Some of the most famous jackpot games with progressive jackpot slots include Divine Fortune, Treasure Nile, Major Millions, Mega Moolah, Divine Fortune, and Treasure Nile.

Still, apart from the ones above, a wide range of other slots also offer jackpots of different sizes at this betting house.

Table games

This casino also offers a variety of table games, including many famous table games you could find in Las Vegas. That’s thanks to multiple software providers used, like NetEnt, Betsoft, Play’n GO, Microgaming, Yggdrasil, Pragmatic Play, and Evolution Gaming.

Here are the top 4 of the most played awesome games on this gaming platform.

  • Roulette: Joo Casino offers both American and European roulette and multiplayer French roulette.
  • Blackjack: Classic Blackjack, Atlantic City Blackjack, Multi-Hand Blackjack, and European Blackjack are all included.
  • Baccarat: It has several versions of baccarat, including speed and classic baccarat.
  • Poker: Joo Casino offers Caribbean Stud, Texas Hold ’em, and Three Card Poker.

Whatever your preferred slot and table game type, this gambling establishment will likely have something that appeals to you. Continue reading this Joo Casino review to find out more about the games and the exclusive welcome bonuses at this palace.

Joo Casino Payout Rate (RTP)

It is good to note that an RTP percentage represents the payout rate for casino activities, and this Dama N.V. establishment is no exception. RTP is generally the return to the player or the amount a player should expect when they play a particular game. If an RTP is 91%, it means for every €100 wagered, expect €91 in return.

Nonetheless, the casino has a large pool of games, including live games. Each game comes with its own RTP, which is displayed in the game section information. The payout rate for online slots and table games here generally ranges between 90% and 99%.

Joo Casino Software

When you log into Joo’s website, you shouldn’t have trouble locating your favourite games. The owners of this gambling house work with the best range of software developers. As a punter, you can access countless top-notch games on the platform.

Another thing to note about this casino is that everything is easy-to-use and fairly searchable. However, the front lobby will show the top, new, and best games this casino recommends. In addition, you can also request a detailed list of jackpot games, live games, just slots, or a list of card games.

Four of the leading software developers that fuel this casino include:

Another key software provider is Pragmatic, along with Nolimit City, Play’N GO, Red Tiger Gaming, 1×2 Games, and Habanero.

Joo Casino Live Casino

If you are looking for a great selection of top live dealer games and other online games, this is the place to be. Joo Casino offers live games from the leading software providers, including Evolution Gaming, NetEnt, Pragmatic Play, and more.

Their live dealer plays are designed to provide players with an authentic and immersive gaming experience, with real dealers and real-time gameplay. Besides, their live dealer adventures include a wide range of popular table games, such as blackjack, poker, roulette, and baccarat, to name a few games.

As a gambler, you can stream poker games, in high-definition mode, which is provided to all players thanks to the software providers’ state-of-the-art studios. These studios enable punters to interact with the dealers and other players at the table.

Payment Methods at Joo Casino

There are plenty of payment options when you want to deposit or withdraw from this betting house. Deposits from currencies such as USD, AUD, NZD, BTC, ETH, EUR, XDG, VND, RUB, and NOK are also accepted. There are more than 14 different currencies you can use to deposit. What’s more, the casino accepts eight cryptocurrencies such as Tether, Bitcoin, and Dogecoin.

Beyond crypto, this gambling authority opts for more traditional banking methods such as Visa or Mastercard.

Here are some of the payment methods this betting house accepts:

  • Credit and Debit Cards such as Visa, MasterCard, and Maestro
  • E-Wallets: this includes ecoPayz, Neteller, and Skrill
  • Bank Transfer: Trustly, Interac, and Bank Transfer
  • Cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Dogecoin
  • Prepaid Cards: Paysafecard

Nonetheless, it is good to note the minimum deposit at Joo is set at 20€ for all methods, except for Neteller and MiFinity, which are set at €30. Besides, the casino allows punters to withdraw their winnings using the same method they used with their first deposit bonus, for security reasons.

Where these deposit methods are not applicable, this gambling den allows its member to set up and use a bank transfer. However, the minimum bank transfer a punter can make is €500, which is higher than the minimum withdrawal amount set on other payment options.

To deposit your fund into your player account, most of this payment will take the utmost of 20 minutes for your funds to reflect in your account. However, for crypto, your funds will reflect automatically.

Besides, to withdraw your profits, your funds will reflect instantly on Trustly, Skrill, Neteller, Qiwi, and Yandex Money. While for crypto, such as Bitcoin and bank transfers, withdrawals take 24 hours. If you opt to withdraw your fund via visa cards, the process will take 1 to 3 days.

It’s vital to know that payment procedures differ depending on the country or region in which you are located, as well as the specific policies of Joo. Therefore, it’s always best to check directly with the casino or their website for the most up-to-date and accurate information on their accepted payment mechanism.

Withdrawal times at Joo Casino

Normally deposits are processed instantly or within the first few minutes. However, this is not the case for withdrawals, as the process takes a few hours to a few days. But this also depends on the cashout payment method you opt for. Some payment means, such as e-wallets, may have faster withdrawal times compared to traditional bank transfers or credit/debit card withdrawals.

If you are a new client, it is good to note that you can only withdraw a maximum of €2500 per week or €12,500 per month. However, this may seem low when you compare it with what other online casinos offer.

Lastly, the maximum withdrawal limit at times is determined by several factors, such as the verification process of the account, the amount being withdrawn, and the location of the player.

Joo Casino Live Chat and Customer Support

Joo Casino offers a full live chat support function on its website, which allows players to communicate with their customer support team in real-time. The live chat is available 24/7 and is the quickest and most convenient way to contact the customer support team.

For instance, there is a helpline person ready to respond to your queries within minutes on live chat. In addition to the live online message form, there is also email support.

As a player, you can email [email protected] and address all your concerns or inquiries. The casino promises to reply to all emails within 24 hours.

Email support is best for players with more detailed questions and who want detailed responses. It is good to note that this online gaming platform has a multilingual support team that is ready and available to global customers from various regions.

Usability of the Online Casino

Joo Casino has become increasingly famous, with more people opting to gamble using its online platform. One of the main reasons for this is the convenience and accessibility that this gambling establishment offers.

Regarding usability, the casino strives to provide a user-friendly experience to its players. This experience extends to easy navigation, clear instructions, and various payment arrangements for depositing and withdrawing funds.

The casino website is mobile-compatible for Android and iOS clients. This action accommodates players who want to enjoy betting in the comfort of their house or house.

However, vital to note that the usability of online casinos varies depending on the platform and the specific casino you choose. Joo Casino sits among the few online casinos with the best user-friendly interface and recommendable customer service.

Researching and reading reviews before choosing an online casino is important to ensure a positive and safe gambling experience.

Joo Casino’s responsible gambling record

Responsible gambling is a concept that refers to the practice of gambling in a way that is safe, controlled, and within one’s means. A reputable online betting house sets limits using their system on the amount of money you can spend and the time you should spend online betting. It will advise you to have betting limits and seek professional help if it notices a weakness or addiction.

Online casino houses increasingly recognise the importance of responsible gambling and are implementing measures to promote it. Joo Casino is one such online casino that claims to have a responsible gambling policy in place.

It allows players to set deposit, wager, and loss limits on their accounts. They also provide resources for players who may be experiencing problem gambling, including self-exclusion options and links to gambling addiction support groups.

It’s important to note that it’s up to individual players to take responsibility for their gambling habits and use these tools to ensure that they are gambling in a safe and controlled manner. Joo Casino is a reputable gambling establishment that takes responsible gambling seriously and has a good track record of promoting it.

Joo Casino security

Joo Casino is committed to providing its players with a safe and secure environment. It has implemented numerous measures to protect players’ personal and financial information.

The casino uses encryption technology to safeguard players’ data – both personal and financial information. Additionally, the site is operated by Direx N.V., a renowned company duly licensed and regulated by the Curacao government.

When you register, your personal information is encrypted and stored on secure servers. The casino also uses advanced firewall technology to protect against unauthorized server access. All financial transactions are processed through secure payment gateways that use SSL encryption to ensure the safety of your payment information.

Joo Casino also employs a dedicated team of security professionals who constantly monitors the platform around the clock to detect any potential suspicious activities. They use advanced security protocols to prevent hacking attempts and other security threats.

Additionally, the casino mandates that players undergo identity verification before initiating withdrawals to prevent fraud and safeguard their funds at Joo Casino. Therefore, you can play confidently, knowing your details and payment info are safe and secure.

Joo Casino fairness and legitimacy

Joo Casino is a reputable betting house with a strong reputation for fairness and legitimacy. It takes the safety and well-being of its players seriously.

The Joo Casino safe name is guaranteed with a licence by the Government of Curacao, which imposes strict safety, security, and fairness requirements that the clubhouse must meet. To provide maximum protection to its players, Joo betting house employs cutting-edge SSL encryption technology to safeguard all sensitive information and transactions, guaranteeing their safety and security at all times.

One of the critical elements of Joo Casino’s fairness is their use of a random number generator (RNG) in their games. This ensures that all game outcomes are entirely random and unbiased, essential for a fair gaming experience.

Besides, all the games are regularly audited by third-party testing agencies such as eCOGRA and TST. The betting house also provides a range of responsible gaming tools and resources to help players manage their gambling activity and ensure that it remains a safe and enjoyable form of entertainment.

Furthermore, Joo Casino’s games are developed by reputable software providers known for their fair and free games on reliable gaming platforms.

Joo Casino’s Terms and Conditions

Joo Casino has a detailed set of terms and conditions that govern the use of its services. These terms and conditions are easily accessible and can be found at the bottom of the casino’s website. They cover various topics, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling, and more.

A critical aspect of the terms and conditions is the requirement for players to provide accurate and complete information during the account registration process. This includes providing valid identification and contact information, and players may be required to provide additional verification documents if the casino requests.

The terms and conditions also outline the accepted payment methods for deposits and withdrawals and the minimum and maximum limits for each payment method. It’s important to note that some payment options may be subject to additional fees, and the casino reserves the right to charge a processing fee for certain withdrawals.

Regarding Joo Casino bonuses and promotions, the terms and conditions specify the eligibility criteria for each offer, the wagering requirements, and other applicable rules. To understand the requirements and restrictions, it is highly recommended that players carefully review the terms and conditions before accepting any Joo Casino free spins or other bonus offers.

This casino takes responsible gambling seriously and offers several tools and resources to help players manage their gambling habits. This includes setting deposit and weekly withdrawal limits and, taking a break, or self-exclusion.

The terms and conditions also outline the casino’s commitment to protecting players’ personal and financial information and complying with relevant data protection laws.

Joo Casino Bonus – Deposit Bonus and More

Joo Casino provides a variety of welcome package bonuses and promotions catering to both new and current players. The casino’s first welcome package deposit bonus and bonus free spins package are particularly generous, offering up to €1800 and 150 free spins across your first three deposits.

On your first deposit, you can claim a match deposit bonus of 100% Up to €1000 + 100 Free Spins on select slot games. On your second deposit, you can claim a match deposit bonus of 50% Up to €300 using the bonus code RELAX. And on your third deposit, you can claim a match bonus of 50% Up to €500 + 50 Free Spins using the code ACTNOW.

It is good to note that to claim the welcome bonus at Joo Casino, you must make a qualifying deposit using one of the accepted payment methods. The minimum deposit required to claim the bonus is 20€, and the bonus funds are subject to wagering requirements of 50x, before they can be withdrawn.

This gambling establishment also offers regular reload bonuses, cashback offers, and free spins promotions for existing players. The casino’s VIP program offers additional perks and benefits for loyal players, including exclusive bonuses, faster withdrawals, and a dedicated account manager.

It’s important to note that all bonuses and promotions are subject to terms and conditions, including wagering requirements and game restrictions. That’s why it’s always a good idea to go through the full terms & conditions of any bonus offer before claiming it to ensure that you fully understand the requirements and restrictions.

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Joo Casino Login, Contact & FAQs FAQ

How do I sign up for Joo Casino?

Creating an account at Joo Casino is quite an easy and quick process that can be completed in just a few minutes. Here are the steps to follow:

  1. Visit the casino’s website: To sign up for an account, visit the casino’s website. Then click the Sign-up button at the top right corner of the page.
  2. Submit your details: Complete the provided form with your personal information, including your name, email address, and date of birth. Additionally, select a username and password for your account. After filling in all mandatory fields, click the Create Account button on the page’s bottom.
  3. Activate your account: Joo Casino will send you a confirmation email to the email you provided during registration. To verify and activate your account, you will need to click on the link you receive.
  4. Make your first deposit and start playing: Once you verify your account, you can make your first deposit by going to the cashier section and depositing through your preferred payment option. After that, you can claim your welcome bonus and play your favourite games.

It’s important to note that Joo Casino may require additional documentation to verify your identities, such as a copy of your ID or passport. This ensures that all players are of legal age and that the casino complies with anti-money laundering regulations.

What is the contact number for the Joo Casino?

Joo Casino offers customer service in multiple ways. If you want to contact the Joo Casino customer support team, use their email, live chat or contact form, or call them directly at +61396637996.

Joo Casino’s client support team is available around the clock to help you with any issues you may have, and they aim to respond promptly to all inquiries.

How do I log in to Joo Casino?

Joo Casino is an online betting establishment that offers various games from reputable software providers, such as live games, slots, and table games. To enjoy these games and participate in other activities on the platform, you need to log in to your casino account.

To log in to Joo Casino, follow these simple steps:

  1. Visit the casino’s website.
  2. Click the Login button in the screen’s top-right corner. This action will redirect you to the login page.
  3. Input your login credentials by filling in the provided fields with your username and password.
  4. If you have enabled two-factor authentication for your account, you must also enter the authentication code sent to your phone or email.
  5. Click the Login button again to access your account. From there, you can access your favourite Joo Casino games, make deposits and withdrawals, view your account balance and bonuses, and participate in other activities the casino offers.

If you cannot remember your username or password, tap the Forgot password link below the login form to reset your password. Joo Casino will send you an email with instructions on resetting your password.

It’s also important to note that you must have a registered account to log in. If you haven’t signed up for an account, you must complete the registration process before accessing the login page.

How do I close my account at Joo Casino?

To close your account, follow these steps:

  1. Log in to your account using your username and password.
  2. Click on the Profile button at the screen’s top right corner.
  3. Tap Account Closure from the drop-down menu.
  4. Follow the instructions provided to confirm the account closure request.
Once your request has been processed, you will receive an email confirming the closure of your account.

It is good to note that you should withdraw any remaining balance in your account before initiating the account closure request. If you have any pending withdrawals, they will be processed before your account is closed.

Also, note that closing your account is permanent, and you cannot reopen it once it has been closed. If you have any bonuses or free spins in your account, they will be forfeited when your account is closed.

If you have any issues or questions regarding the account closure process, you can contact the casino’s customer support through live chat or email for assistance.

Is Joo Casino a rip-off/fraud?

Joo Casino is a legitimate clubhouse licensed and regulated by the government of Curacao. Regarding its reputation, Joo Casino has received positive and negative reviews from users around the web. However, positive reviews are overwhelming.

Many users have reported positive experiences with the casino, citing its wide variety of games, fast payouts, live games, and responsive client support.

While on the negative reviews, some users report issues with delayed withdrawals, and hard-to-understand no-deposit bonus terms and conditions. But no single customer mentioned Joo Casino fraud.

It’s worth noting that negative reviews are not uncommon in the online gambling industry. That’s why it’s always advisable to do thorough research and find and read reviews from various sources before deciding whether to trust a particular online gambling house.

Do you have to download software to play at Joo Casino?

No, it is not compulsory for you to download software to play at Joo Casino. It is an instant-play online casino, which means you can access its games directly from your web browser without downloading or installing any additional software.

All you require to visit Joo Casino is a stable internet connection plus a compatible web browser, and you can enjoy the casino’s games on your desktop or mobile device. Visit the casino’s website, create an account, and start playing!

However, Joo Casino does offer a downloadable app for iOS and Android devices if you prefer to play on a dedicated mobile casino app. But it’s not necessary to download the app as the instant-play version of the website is also fully optimized for mobile devices.

Can I pay by mobile at Joo Casino?

Yes, Joo Casino supports mobile payments for deposits and withdrawals. You can deposit using your mobile device by selecting the mobile payment option in the casino’s cashier section. Joo also supports various mobile payment options, including mobile wallets and payment services like Skrill, Neteller, and EcoPayz.

However, the availability of specific mobile payment options may vary depending on your location and the regulations of your country. It’s advisable to check with the casino’s customer support team to determine which mobile payment options are available in your region.

In addition to mobile payments, the betting house also supports various payment methods, such as bank transfers and credit cards. Besides, the casino offers fast and secure withdrawals, which are processed within 24 hours.

Does Joo Casino accept Paypal or Cryptocurrency?

Joo Casino does not currently accept PayPal as a payment method. However, the gambling authority accepts several cryptocurrencies for deposits and withdrawals, including Bitcoin, Litecoin, Ethereum, Dogecoin, and Bitcoin Cash.

Select the cryptocurrency option in the casino’s cashier section to make a cryptocurrency deposit and follow the instructions. Joo will provide you with a unique wallet address for the cryptocurrency you wish to deposit.

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Jacob Evans Written by Jacob Evans