LevelUp Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 27, 2025
LevelUp Casino is a modern online casino offering a vast selection of games, including slots, table games, and live dealer options. Licensed by the Government of Curacao, it caters to a global audience with secure payment methods, including cryptocurrencies, and provides generous bonuses for new and existing players, enhancing the overall gaming experience.
Many games from the best software providers
Allows players to use crypto casino payments
Mobile-friendly casino
Established operator with a good reputation
24/7 support desk
The casino has withdrawal limits
Lack of customer care phone number
My Verdict
LevelUp Casino offers a solid gaming experience with a wide variety of games, generous bonuses, and flexible payment options, including cryptocurrency. The platform’s user-friendly design and responsive mobile site make it accessible and convenient for players on all devices. However, the casino lacks a dedicated mobile app and doesn’t have transparent information on independent auditing for fairness. While customer support is responsive, the addition of more contact options could enhance user satisfaction. Overall, LevelUp Casino is a reliable choice for most online gamblers.
Terrible
Better than 97% of all casinos.
LevelUp Casino Bonus Offers
All the hottest at one place, just for you!

Casino
LevelUp Casino
Created by
Multiple


30 Free Spins
6€ without deposit @ 0.20€ per spin
Exclusive Welcome Package
8,000€ Welcome Bonus + 200 Free Spins
30 Free Spins without deposit
1st Deposit
2,000€ + 100FS
Win rate
95.50%
Payout time
Instant

Exclusive First Deposit Bonus
2,000€ Sign up bonus + 100 Free Spins
Percentage
100%
Wagering
40x Bonus
Valid Time
14 Days


Casino
LevelUp Casino
Created by
Multiple

100 Free Spins
10€ on 1 deposit @ 0.10€ per spin
Exclusive First Deposit Bonus
2,000€ Sign up bonus + 100 Free Spins
Percentage
100%
Wagering
40x Bonus
Valid Time
14 Days

Exclusive 2nd Deposit
2,000€ Sign up bonus + 50 Free Spins
Percentage
50%
Wagering
40x Bonus
Valid Time
14 Days


Casino
LevelUp Casino
Created by
Multiple

50 Free Spins
5€ on 2 deposit @ 0.10€ per spin
Exclusive 3rd Deposit
2,000€ Sign up bonus
Percentage
50%
Wagering
40x Bonus
Valid Time
14 Days

Exclusive 4th Deposit
2,000€ Sign up bonus + 50 Free Spins
Percentage
100%
Wagering
40x Bonus
Valid Time
14 Days


Casino
LevelUp Casino
Created by
Multiple

50 Free Spins
5€ on 4 deposit @ 0.10€ per spin
Screenshots from LevelUp Casino

Taken by Angel Petkov on Jan 30, 2025



Rank 0 of 29

Lowest
0

LevelUp Casino
8,001€

Highest
90,001$

"I adore LevelUp incentives since they greatly increase your gameplay with their huge match percentages and free spins over many deposits."
LevelUp Casino Bonus
At LevelUp Casino, both new and existing players can benefit from a range of enticing bonuses, including a no-deposit bonus and multiple deposit bonuses. Upon registration, new players receive 30 free spins on a selected slot game using the bonus code 'SPINLUCKY.' For the first deposit, players can use the code 'LVL1' to claim a 100% match bonus up to 2000€, along with 100 free spins. The second deposit bonus, activated with the code 'LVL2,' offers a 50% match up to 2000€ and 50 free spins. The third and fourth deposits also provide a 50% match up to 2000€ using the codes 'LVL3' and 'LVL4' respectively, with the fourth deposit including an additional 50 free spins.
All deposit bonuses must be claimed within 14 days of activation, ensuring players have ample time to maximize their rewards.
Generous welcome bonus on the first 4 deposits
Free spins awarded across multiple days
Low minimum deposit required
Free spins expire after 24 hours
High wagering requirements on bonus winnings
100% up to 8,000€
+200 Free Spins
Min. Deposit
20€
Wagering
40x Bonus
Maximum Bet
—
Valid Time
14 Days
Rank 0 of 29
How Do I Sign Up for LevelUp Casino?
Joining LevelUp Casino is quick and easy, taking only a few minutes. Before you begin, ensure you have a valid email address to use during registration.
Visit LevelUp Casino’s official website and click on the “Sign Up” button.
Enter your email address and create a unique username and strong password.
Fill in your personal details, such as name, date of birth, and address.
Confirm your email by clicking the verification link sent to your inbox.
Agree to the terms and conditions to activate your account.
After completing the registration, you can claim the no-deposit bonus using the promo code 'SPINLUCKY'. Remember to check your email for any further instructions or promotions, and always ensure you adhere to the casino’s terms for a smooth gaming experience.
Rank 0 of 29
Payment Methods at LevelUp Casino
You must deposit some amount into your gambling account to play the available games and slots. So, how do you deposit money into your account? It is straightforward. LevelUp accepts a variety of payment methods from its player. The company is aware that payment methods may differ from one country to the other. That is why they decided to allow various payment alternatives to its player. The same applies to withdrawing funds from LevelUp. There are so many ways to choose from. A player can take an option that seems to be best for them. The introduction of various depositing and withdrawal methods has made gambling easy. There are some platforms where players can only use one or two ways. Such a scenario does not favour a gamble as they may need something convenient. The introduction of a limited payment method is quite disadvantageous to a player. One of the reasons that makes it a wrong move is restrictions in some countries. Some payment options are not applicable in other countries. The restriction makes it hard for players to deposit funds into their accounts; this limits them from playing. Additionally, payment methods have different charging rates. You will get one that is too high and another that is affordable. A player will always want a payment alternative that has low charging fees. So by giving them the freedom to choose from different options, you will doing them a great favour. Recently, most gamblers have shifted their loyalty to those offering various payment options. Players on the LevelUp platform can choose from various payment options. The allowed payment methods on these platforms are secure; therefore, no one will expose your details. Here are some of the payment methods that are accepted at LevelUp Casino:
- MasterCard
- Skrill
- Cryptocurrencies
- MiFinity
- Bank Transfer
Payment Methods





Crypto is accepted


Supports cards, e-wallets, and crypto
Fast processing times
Flexible limits for high-rollers
Possible fees depending on the chosen method
Availability varies by region and country
Withdrawal Times at LevelUp Casino
Depending on the method of payment that you will choose, the withdrawal process tends to take different times. Some ways require a maximum of 3 days for the funds to be processed, while others are instant. Bank transfer and MasterCard/Maestro will take one to three working days to process the payments. Cryptocurrencies, Skrill and Neosurf, their payment processes are instant. Additionally, there are no specific days for the cashing-out procedures. One can request payments any day and time of the week. Now that you know the exact duration for the payments to be processed, do you know how to withdraw money from this gambling platform?
To withdraw funds from your LevelUp account is simple. Just follow the following steps:
- In your account, click the "Balance" section on the menu.
- Once you are done, you have to click again on the "Wallet" menu and enter the "Withdrawal" section.
- The next step is to choose your preferred payment option and enter the actual amount that you need to cash out.
- The last step is to confirm the transaction, and you should receive your payments at any time, depending on the payment option you choose.

Lowest
2-5 Days

LevelUp Casino
Instant

Highest
Instant
Rank 0 of 29
LevelUp Casino Games - Slots and Table Games
There are many slot games available on LevelUp Casino. Therefore, those who enjoy slot games have a variety of options. The casino has been working with some well-known software providers who have been developing slots. A player can choose from variations inspired by classic slot machine and many other video slots. On the platform, you will encounter alternatives like Fruit Zen, 20 Star Party, Burning Classics, 100 Juicy Fruits and many other fun titles that fans of the genre love. To those who love Levelup casino games with different theme designs and exciting bonus features, you can try your luck on several video slots. Some top-rated video slots you will enjoy on this casino are Buffalo Power Hold and Win, Sun of Egypt 2, Money Train 2, Book of Dead and Wolf Gold. Those using Cryptocurrencies for bets will also get a lot of slots under the BTC section. Bank Robbers, Gold Diggers, Peak Riches and Aztec Magic Deluxe are some slots variation under BTC. Those willing to take a risk and stand a chance of winning huge amounts of cash can try jackpot titles that have been categorised differently on this platform. You can try Mr Vegas, Bank Robbers if you are confident enough. Among the most substantial progressive jackpots available on this platform is found on the Age of the God's series of Playtech slots. These games have an equal amount of prize pool, which grows as a result of wagers placed on the many Age of Gods Alternatives. Even though slots can be more interesting than table games, you can still explore and encounter some good collections with all classic games represented. Blackjack, poker, roulette and baccarat are some of the classic games. Popular video poker games like Jacks or Better, Deuces Wild and Joker Poker, you will find them in the table games category of this platform.
Game Providers





Popular Slots




+ 11

Has progressive jackpot games
Features slots compatible with crypto betting
Offers both classic and video poker games
Some jackpot games require high stakes
Limited table game variations
LevelUp Live Casino
Once you have registered with LevelUp, you will be able to gamble on a variety of live dealer games. To those that are into table games, there is a lot for you to choose from. Here are some live dealer versions: baccarat, poker, blackjack and roulette. A player is free to play in these liver dealer games depending on their budget, as there are several betting limits. One can decide to do a budget-friendly variation or opt for the VIP tables. Regarding live dealer games, you must have enough balance in your account to play at the casino lobby.
LevelUp Casino Payout Rate (RTP)
To those who have played on this platform, they will surely tell you how good LevelUp Casino RTP is. The platform values its clients and awards them with a reasonable RTP. Up to this moment, the RTP stands at 97.8%; isn't this amazing? They are among the casinos with the best RTPs in the gambling industry.
LevelUp Casino Software
Several outstanding software suppliers power the gaming collection at LevelUp. Therefore, gamers can access the best online slots, table games and other entertaining gaming alternatives. These gaming developers have also worked hard to ensure players enjoy gambling on their mobile devices. Each game available on the website is flexible to any smart device. The majority of the software businesses that have provided games for LevelUp primarily focus on slots. As a result, the slots gallery offers a variety of alternatives that might appeal to a wide range of casino enthusiasts. Companies such as Playson, Play'n GO, BGaming, iSoftBet, Relax Gaming, Amatic, and others have created some of the most popular LevelUp slot versions. Among the various software suppliers working on the games at LevelUp, you will encounter some powered by the gaming behemoths Playtech and NetEnt. These two are the industry's premier software producers. Therefore, there is no doubt as gamers will have a better experience with the top titles developed by the two providers. One fantastic thing about Playtech and NetEnt software providers is that they can satisfy any player by offering a variety of video slots, card games and roulette variations. Those who love classic casino like poker, roulette, blackjack and baccarat will have the opportunity to make their visit to LevelUp even more exciting. Players will have an authentic casino experience by playing numerous table games with actual dealers through the virtual casino's LIVE category. Lucky Streak and Evolution Gaming is unquestionably the most trusted online casino provider's first choice. The provider streams a vast number of games from its purpose-built studios, where the ambience of each game is identical to that of a traditional casino. Evolution Gaming added a few Live Game Shows to its lobby to broaden its portfolio. Therefore casino players will have a unique and entertaining virtual gaming experience on this gambling platform.

Lowest
91.00%

LevelUp Casino
95.50%

Highest
97.14%
Rank 0 of 29
LevelUp Casino Fairness and Legitimacy
Up to this moment, it's hard to say if the casino is audited, but this doesn't mean the casino is not fair. The platform also employs a Random Number Generator (RNG) to ensure that all punters have a fair gaming experience. The RNG assures that the game outcomes are random and not predetermined. There is no alteration of the games on the platform. LevelUp Casino is committed to offering every player a free and fair gambling environment. Additionally, if you visit LevelUp's official web page, you will be satisfied that they are fair in all their activities. Such a positive review from other existing players will convince you that the platform is fair for all. Another thing that makes this casino legitimate is the game providers that work with them. The software providers that supply games to this casino are established and reputable, as they undergo rigorous testing to ensure fairness and randomness in their game algorithms.
Uses RNG for fair game outcomes
Reputable software providers
Good reputation among existing players
Lack of third-party audit information
Limited transparency on licensing details
LevelUp Casino Security
LevelUp Casino has strategies for safeguarding players' personal information. They are aware of the increase in cybercrime activities worldwide. They use high technologies to protect players' data. Your banking and other personal information are well shielded from unwanted third-party individuals as a player. As you participate in online gaming, you must be certain that you are entrusting your finances and personal data to a trustworthy virtual casino. Dama N.V. registered in Curacao and licensed by the Curacao government, operates this interactive casino. To verify their authenticity, click on the Curacao eGaming license emblem in the footer section of the home page. Additionally, it is tough for an individual to hack your account. They have a 2-factor authentication measure. Therefore it will be hard for unwanted parties to access your account and other information. With all these measures in place, it is correct to say that LevelUp Casino is a safe environment where you can participate in all the games on the platform.
LevelUp Casino's Responsible Gambling Record
Despite offering the best odds and many games on its platform, LevelUp Casino cautions its players against betting on amounts they are not ready to lose. Players are advised to gamble with surplus money. You are warned against using money meant for school fees, rent or amount for household activities. As a player, you should not take LevelUp as an opportunity to make huge amounts; instead, use it as an entertainment platform. LevelUp Casino is a brand that takes matters regarding responsible gambling seriously. On their platform, players can employ various player protection technologies to control the amount they spend on casino gaming. A player can establish a wager limit per day, week or month in their account settings. Players can adjust these limitations at any time, but increasing them will take a 24-hour wait since you will require approval from the casino staff. Furthermore, if you feel like you are becoming an addict, you can take a break from online gambling. LevelUp offers its players with cooling-off period option. Cooling-off duration allows you as a player to limit your access to the gambling account. You can set the duration you want to take a break for a day, weeks or months. If it comes a time that you would like to end the cooling-off period before the set duration, you will need to contact the support team. Once they have received your plea, it will take them seven days to review your request and re-open your account.
Rank 0 of 29
LevelUp Casino Live Chat and Support Options
For a casino to be functional, it needs to have active ways where clients can reach the support team. Clients tend to encounter several problems while on the gambling site. Therefore they need a direct way where they can get help. And the best way to help your clients is by deploying a dynamic skilful team of customer care individuals.To all the players on the LevelUp platform, you can communicate all your grievances to the support team via the live chat feature. The support team is available 24/7; therefore, whenever they get your issue, they will resolve it within a short period. The live chat feature will enable you to interact with the support team easily. The team is well-trained and disciplined; they know how to handle clients and are well-equipped to answer and solve all client queries. Apart from the live chat, clients can also communicate with the support team via email. Once they receive your email, they will send you feedback. The other option is leaving a message in the support section of the contact form.
24/7 live chat support
Skilled customer support team
Multiple contact options
No phone support
Response time can vary via email
How LevelUp Casino Performs Against the Competition
See how LevelUp Casino performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
LevelUp Casino Apps and Mobile Version
LevelUp Casino does not offer a dedicated mobile app for Android or iOS. However, the casino has a fully optimized mobile version that provides seamless access to games and features through any mobile browser. The mobile site is user-friendly, with intuitive navigation and quick loading times. Players report that the mobile version retains the full functionality of the desktop site, ensuring a smooth and enjoyable gaming experience on smaller screens. Despite the lack of an app, the mobile browser experience is reliable and responsive.
Usability of the Online Casino
LevelUp Casino has been designed in a special way so that players can enjoy gambling on this platform. The website is easy to use; there is nothing complicated. Everything you require has been labelled; therefore, you have to follow the steps and access everything you need. The Website has a black and orange theme that creates an attractive appearance. At the very top of the casino, there is a menu where you can easily navigate the casino. The casino has an interface that is easy to use. LevelUp Casino provides a detailed and user-friendly design and navigation that doesn't restrict prospective customers from reviewing the offers and guidelines. The website provides good, responsible gambling options such as deposit, loss and wager limitations. A player can set all these limitations by day, week or month.
LevelUp Casino FAQ
What is the contact number for the LevelUp Casino?
To this moment, LevelUp Casino doesn't have an official contact number. This is something that they are working on. Keep an eye on their site in case of an update. Alternatively, there are other ways a player can contact the support team. So because there is no official phone number, it doesn't mean you cannot access help from the support Levelup casino team. One of the ways to reach the customer care team is via email. You can email them everything you need assistance with, and they will get back to you as soon as possible. You can also use the live chat feature, which is active 24/7. Also, you can post your issues on the site's FAQs section.
How do I log in to LevelUp Casino?
The website has a part next to the register section named login. So to log in, you will have to click on that section. You were asked to create a username and password during your registration. Now at this section, you will need to use the credentials here. Another thing you will need to keep them safe from children and any other person. You are the only one who is allowed to access the account. So if you forget your account's password, click on the forgot password section. Follow the steps to reset the password and access it once again. If you notice someone accessing your account, kindly don't hesitate to contact the support team. They will be able to save your account from the unknown strange. You will need to log out immediately after you are done using your gambling account. It is a safety precaution, especially if you have kids around. They might end up accessing your account.
How do I close my account at LevelUp Casino?
Many reasons might make you close your account. Maybe you've been losing bets regularly, you are an addict, or you want to explore other available options. But before you close it permanently, evaluate some available options. At LevelUp Casino, players can take a break instead of permanently deleting their accounts. There is a break-off duration. A player is free to choose the time they want to stay inactive. One can select days, weeks or months. So to close your account, you will involve the support team. The support team will ask you why you have closed your account. Afterward, you must prove your identity that you are the account's actual owner. Later on, your account will be closed based on the days, weeks or months you want.
Is LevelUp Casino a rip off/fraud?
LevelUp Casino has proven to be a reputable gambling site. This casino has a license from the Curacao authority; therefore, their operations are legal. Another thing is the game providers that they associate themselves with. The game providers who work with this casino are trusted vendors. Other users who have participated on the platform have expressed their satisfaction with the reviews on the web page. They are pleased with the withdrawal period, deposit bonuses, account user interface, etc. When a player wins any given amount, they can request cash-out at any time. There are no restrictions or any other complications. Unlike other online casinos where players win but cannot access their funds.
Do you have to download software to play at LevelUp Casino?
For a player to participate in the games at LevelUp Casino, they don't have to go through complicated software download procedures. All a player has to do is visit the official gambling website and enter their login credentials. You can do everything you want on the website without downloading any software. Furthermore, players don't have that time to move around trying to download software. Therefore it is an added advantage to the gamer when the casino requires no extra software.
Can I pay by mobile at LevelUp Casino?
LevelUp Casino's gaming library is diverse enough to satisfy all gambling enthusiasts. The nicest aspect of this casino's gaming experience is its availability on multiple devices. One can access the site using any device. The mobile edition of LevelUp is compatible with both Android and iOS devices, allowing various gamers to enjoy their time at the mobile casino fully. Therefore it is easy for a player to make payments using their phones. The only thing one has to do is ensure that the options they use to pay should be those allowed by LevelUp Casino. You will not have problems adding funds to your account if you use suitable payment options. Therefore before using a given method, kindly check if it is allowed on the site. Visit LevelUp Casino's official website to see the list of available payment options.
Does LevelUp Casino accept Paypal or cryptocurrency?
Despite LevelUp allowing various payment options, it is unfortunate that the casino doesn't allow PayPal. When it comes to cryptocurrencies, the platform accepts this sort of payment. It also has a dedicated section for Bitcoin games, where players can enjoy their favourite games. Other accepted payment methods on this platform are Skrill, Visa, and Bank transfer.
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