PlayOJO Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated April 16, 2025
PlayOJO is a multi-award-winning online casino that has focused on delivering fair and fun casino gaming to its players since beginning its operations in 2017. The casino website has a unique atmosphere; the tone is natural, captivating and friendly. The comprehensive PlayOJO casino review below will reveal more to this casino than its captivating first look.
No maximum wins from free spins
MGA and UKGC licenses
Players have no withdrawal restrictions
Quick payout times
Excellent game selection with over 3,000 games
Live chat support is not accessible throughout
Cryptocurrencies are not available
My Verdict
PlayOJO Casino excels in offering a player-friendly experience with transparent, wager-free bonuses and a vast selection of over 3,000 games. Its fully optimized mobile access, including a well-regarded iOS app, ensures that players can enjoy seamless gaming on the go. However, the casino's Android app lacks the same level of optimization as its iOS counterpart, and there is no in-app customer support. Despite these drawbacks, PlayOJO remains a strong choice for those seeking fairness, quality games, and a user-friendly platform.
Great
Better than 97% of all casinos.
PlayOJO Bonus Offers
All the hottest at one place, just for you!
Welcome Package
50 Free Spins
1st Deposit
50FS
Win rate
95.50%
Payout time
1-2 Days


Casino
PlayOJO

Created by
Play`n GO

50 Free Spins
5€ on 1 deposit @ 0.10€ per spin
Screenshots from PlayOJO

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 29

Lowest
0

PlayOJO
0

Highest
90,001$

"What I love most about PlayOJO's bonuses is their no-wagering policy, meaning every bonus win is paid in cash with no strings attached, offering complete transparency and player-friendly terms."
PlayOJO Casino Bonus
PlayOJO Casino offers a variety of enticing bonuses with a standout feature: no wagering requirements. This means that any winnings from bonuses, such as the 50 free spins on the Book of Dead slot for new players, are paid out in cash with no strings attached.
Additionally, the casino provides regular promotions, including free spins, cashbacks, and the unique OJOplus feature, which rewards players with money back on every bet, whether they win or lose. This transparent and player-friendly approach makes PlayOJO's bonuses particularly appealing.
No wagering requirements
Regular free spins and cashback offers
Clear terms, no hidden conditions
Modest welcome bonus
Free spins limited to one game
100% up to 0
+50 Free Spins
Min. Deposit
null
Wagering
Maximum Bet
5€
Valid Time
7 Days
Rank 0 of 29
How Do I Sign Up for PlayOJO Casino?
Signing up for PlayOJO Casino is quick and straightforward, taking just a few minutes to complete.
Open your browser or the PlayOJO app and click 'Join Now.'
Provide your name, date of birth, gender, and contact details.
Enter your address manually or use the auto search option.
Choose a username, set a password, and set deposit limits if desired.
Confirm you're over 18, agree to terms, and click 'Go Play.'
Once registered, you'll be redirected to the casino's homepage where you can claim your 50 Free Spins welcome bonus. Remember to explore the site and set any personal limits to ensure a safe and enjoyable gaming experience.
Rank 0 of 29
Payment Methods at PlayOJO Casino
PlayOJO accepts various PCI-compliant payment options to offer players a choice of the methods they are comfortable using for deposits and withdrawals. The casino is not yet accepting cryptocurrencies as payment means, but there are numerous other popular and reliable banking methods such as:
- Debit and Credit Cards (Visa and MasterCard)
- E-wallets (PayPal, Neteller, Skrill, ecoPayz and MuchBetter)
- Bank Transfers (Fast Bank Transfers)
- Prepaid Cards (Paysafecard)
All the payment methods have a minimum deposit of £10 while they have no minimum withdrawal limit, except for PayPal, with a minimum limit of £20. Players should see the cashier for the maximum withdrawal amount of each payment option. All the PlayOJO casino deposits are almost instant unless a player deposits with the bank transfer method, which may take up to 5 business days. PlayOJO always aims to offer players the best gaming experience, which is why there is a Quick Deposit feature on the left side of the home page. If a player had previously deposited using a debit card, they can quickly deposit again without leaving the game. This casino offers players various payment currencies, including the British Pound, Euro, US Dollar, Norwegian Krone, Canadian Dollar, New Zealand Dollar, Chinese Yuan, Mexican Peso, and Polish Zloty. Players should give valid account details during registration to avoid delays or account closure during the payment verification process. The casino has also put up safety and security measures to protect players’ information, such as credit card details.
Payment Methods





Crypto is accepted

Quick deposits
No minimum withdrawal
Accepts cards, e-wallets, bank transfers, and prepaid cards
Slow bank transfers
No cryptocurrency
Withdrawal Times at PlayOJO
The average PlayOJO payout period is 0 to 2 business days. The casino has to approve all the withdrawal requests before processing begins. Before the approval, players may be required to provide documents such as bank statements, proof of address and personal identification to show their source of funds. The casino requires a player to use the same method for deposits and withdrawals. Once the approval goes through, the withdrawal period depends on the payment method used. E-wallets such as PayPal, Neteller, Skrill, and ecoPayz have shorter withdrawal times than bank transfers or card banking options. Here are the withdrawal times for each payment option:
- Mastercard and Visa take 3-7 business days
- Skrill, Neteller, Paysafecard and PayPal take 0-1 business days
- Online bank transfer takes 2-5 business days
- Wire transfers take 3-7 business days

Lowest
2-5 Days

PlayOJO
1-2 Days

Highest
Instant
Rank 0 of 29
PlayOJO Casino Games - Slots and Table Games
PlayOJO online casino has a huge game collection of over 3000 casino games. All these games are accessible through the Games icon on the vertical menu on the left side of the casino webpage. Players can filter and sort the casino games in many ways, allowing them only to play their favourites. Most PlayOJO games are available on both free mode and real money mode. There are thousands of PlayOJO slots, and each player will find something they like. Some of the PlayOJO Megaways slots include Fishin Frenzy, Skillonnet, Buffalo King, Wolf Legend, Gonzo’s Quest, Extra Juicy, Doggy Riches and Piggy Riches. The casino’s popular online slot games include Book of Cleopatra Super Stake, Wolf Gold, Sweet Bonanza, Starburst, Starburst XXXtreme Book of Dead, and Slingo Starbust. PlayOJO constantly updates its games library with new games being added to the games list on a regular basis. PlayOJO also has some of the most rewarding progressive jackpot games in the industry, and some of them are Fishin Frenzy, King Kong Cash Jackpot, Mega Fortune Jackpot and Rainbow Riches Pots of Gold. Some of the top slot software providers at the online casino are StakeLogic, Red Tiger, Play N Go, NetEnt, Playtech, Relax, and Pragmatic Play, among others. Besides online slots, players can also access a couple of PlayOJO table games such as Roulette, Blackjack and Baccarat. European Roulette is the most coveted table game in this online casino, and players can also enjoy the few American and French Roulette variations available. Blackjack also has several European and American variations. Green Valley Games, GVG, offers almost all Roulette and Blackjack games in this online casino. Many people from Jamaica prefer PlayOjo.
Game Providers





Popular Slots




+ 20

Over 3,000 games
Games from NetEnt, Play'n GO, and Pragmatic Play
Frequent updates of the games
Limited table game variations
Overwhelming choices
PlayOJO Live Casino
A live casino offers players the best of both online and land-based casinos. At PlayOJO there is much more to the live casino experience than just good looking live dealers and up to date technology. PlayOJO live casino tables are as social as those on land-based casinos, with vibrant chat rooms and an atmosphere of community that makes the live gaming experience more thrilling. PlayOJO has over 20 live games with Roulette and Blackjack variations and tables, with the American, European, French and Auto variations dominating the live dealer games. The live casino here is powered by Evolution Live, Pragmatic Play and GVG.
PlayOJO Casino Payout Rate (RTP)
Averagely, PlayOJO offers players decent payout rates across all the casino games, with the lowest RTP being 95% and the highest going up to 99%. The slots RTP in this online casino range from 95% to 96%, but sometimes they go up to 97%. Online blackjack games have the highest payout rates in this online casino, and players can enjoy RTPs of over 99%. Roulette games at PlayOJO have different RTPs depending on the game’s rules, but most games like French Roulette go to over 97%.
PlayOJO Software
By just a single glance at PlayOJO’s lively and well-organised website, casino enthusiasts can immediately tell that the casino is modern and focuses on creating a warm atmosphere and fair gaming experience for players. PlayOJO has incorporated numerous reputable software developers to offer its players more diverse casino options. The casino game selection comprises thrilling slots, table games and live casino games designed by the best game developers in the gaming industry. Most software developers in collaboration with PlayOJO casino are listed at the bottom of the site’s page. Players can also discover a game’s developer by clicking on the game and going through the pop-up information. Some of the most reputable and famous game developers appearing across the site and especially on the PlayOJO slot section include NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Yggdrasil Gaming, Play n GO, IGT, GVG, Big Time Gaming, Slingo, ELK Studios, and Barcrest. Games from these developers are constantly tested before release to ensure that they are fair and give players the correct payout rate, which is an average of about 97%. One of the features that cut across all games is that when a player moves their mouse pointer over a game’s thumbnail, it displays the largest win for that game and the number of times it has been played over the previous six hours. Table games on PlayOJO mostly run on GVG software, and the live casino section is powered by Evolution Gaming, Pragmatic Play and GVG. With over 3,100+ casino games available on PlayOJO from diverse developers, every player will find something they love.

Lowest
91.00%

PlayOJO
95.50%

Highest
97.14%
Rank 0 of 29
PlayOJO Casino Fairness and Legitimacy
All the casino games available at PlayOJO are audited by reputable third party organisations like iTech Labs. The body has established that OJO is a fair casino and pay players the right RTPs. The casino also uses the Random Number Generator feature to ensure that all results are fair and are not biased to some players. PlayOJO belongs to SkillOnNet Ltd, a widely recognised firm for creating excellent casino games and running other reputable casino platforms. SkillOnNet Ltd has earned its place in the industry through offering fair and legitimate gaming products and offers. PlayOJO casino bonuses do not have any wagering requirements and only pays bonuses as cash to all players. The casino is focused on ensuring that players get what they deserve from the casino website. Unlike other casinos with unfair and sneaky wagering terms, PlayOJO does not exploit players for more profits.
Regulated by the MGA and UKGC
Has regular third-party audits
Supports RNG
Not available in all countries globally
No support for crypto payments
PlayOJO Security
PlayOJO casino values customer satisfaction, and they have put in place standard security measures to take care of players’ personal and financial information. The casino uses an up to date SSL encryption technology to block out all the unauthorised third parties. However, it is crucial to remain cautious when inputting personal details and passwords when using an unknown internet connection. The site is fully certified and controlled by the UK Gambling Commission, a body that does not condone insecure and unfair casinos. PlayOJO has received numerous highly coveted industry awards since its inception in 2017. This proves that the casino is committed to offering its players a safe, secure and fair gaming environment.
PlayOJO Responsible Gambling Record
PlayOJO emphasises fair play for all players and strongly supports responsible gambling practices. The casino has set up numerous safe gambling tools, as discussed below. At the top of the website, the casino has pinned a play responsibly link that automatically redirects a player to the responsible gambling page. Deposit Limits – These limits can be daily, weekly or monthly, and once a player exceeds the limit, they cannot make any more deposits until the limit is over. Safe Mate Tool – This tool helps players determine how long and how much money they have used in gambling. The tool also gives players suggestions on what they should do to play safer without getting addicted to gambling. Take a Break (Cooling off) – These are usually short breaks of either 1 day or 1 to 6 weeks from the casino account. Time Check Feature – Players can set timers every 15, 30, 60 and 90 minutes to alert them that they have spent enough time in the casino. Self-Exclusion – This usually lasts a minimum of 6 months, and a player can request more extended self-exclusion periods. PlayOJO recommends several responsible gambling care services to its players, such as GamCare, Gamstop, Betfilter and Gamban.
Rank 0 of 29
PlayOJO Casino Live Chat and Support Options
This PlayOJO casino review would not be comprehensive without looking at the customer support system available for players. There are three customer support options on this gambling site, including live chat, email and the FAQ section. Customer support options are available through the Help icon under the PlayOJO icon on the left side of the website. The live chat platform is only accessible once a player logs into their account and the live chat customer support team only operate between 06:00 to 00:00 GMT. The live agents are welcoming, respond fast, and are very knowledgeable about PlayOJO casino issues. PlayOJO casino email support is quite impressive, and the customer agents respond in a few hours and give more detailed solutions to the queries at hand. Players can email their casino issues through support@playojo.com. Players should also scan through the FAQ section as it is comprehensive and answers questions about the account, casino games, payments and responsible gambling, among other issues. Currently, there is no information on phone support on the PlayOJO website.
Responsive support staff
Detailed email support
Helpful FAQ section
Restricted live chat hours
No phone support
How PlayOJO Performs Against the Competition
See how PlayOJO performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
PlayOJO Casino Apps and Mobile Version
PlayOJO Casino offers a dedicated mobile app for both iOS and Android users, providing a smooth and intuitive gaming experience. The iOS app is highly rated for its fast loading times and user-friendly design, while the Android app has some limitations. For those preferring not to download, the mobile site is fully optimized, offering seamless access to all games and features. Players have reported excellent performance and ease of use across both platforms.
Usability of the Online Casino
The PlayOJO website is colourful, modern and aesthetically pleasing. The casino logo displays the creative use of the phrase OJO to create a welcoming face that makes visitors experience a comfortable and endearing atmosphere. Navigating this online casino is quick and easy. The homepage contains all the crucial links that a player may require. Players can quickly move from the login/signup section to the games, promotions and the help section in quick succession. The straightforward website layout and design makes the site excellent and easy to use. Casino games are organised by their types, and there is an advanced search box that makes finding a particular game fast. If a player points their mouse pointer on any game, it displays the game’s rating, how many times it has been played the last six hours and the highest winning amount the game has ever had.
PlayOJO Casino FAQ
What is the contact number for the PlayOJO Casino?
There is no information on phone support on the PlayOJO casino site. Every PlayOJO casino review online suggests that this is one of the casino’s major shortcomings. However, players who need customer support can use the live chat option, email or go through the FAQ section. Players can access customer support through the Help button on the left under the casino’s logo. There are three actions under the Help option, FAQ, Contact Us and OJO Legend. The Contact Us option gives details on the live chat and email customer support. Live chat support is only accessible to registered players and is available from 06:00 till 00:00 GMT. Email support is also reliable and fast, and the customer support email address is support@playojo.com. The FAQ section can also be helpful to players, and they may find answers to their queries here.
How do I log in to PlayOJO Casino?
To login into PlayOJO casino, you need to create an account in just three easy steps. If you already have an account, you need to enter your username and password and click on the green login button under the PlayOJO casino logo on the left of the website. If you had logged in before, your details will have already AutoSaved, and you do not need to enter them again. Go to the forgot your password link below the login button if you do not remember your password. You will get guidance on how to reset your password. Once your login is successful, you may be required to verify your phone number by entering the verification code sent to your phone. If you experience difficulties during the verification process, contact customer support for assistance.
How do I close my account at PlayOJO Casino?
You can close your account at PlayOJO by utilising the Play Limitation option found under the OJO SafeGuard section of your account. You should choose the self-exclusion option and give the amount of time you intend to close your account. After selecting the timeframe, you cannot go back and change it. During the self-exclusion period, you can withdraw your funds, but you cannot make deposits, get any PlayOJO bonus or play casino games with real money. If you need your details completely erased from the PlayOJO casino database, you should contact customer support and request closure. According to a PlayOJO review online, a customer had to wait for 180 days or 6 months before PlayOJO could delete their accounts permanently.
Is PlayOJO Casino a rip off/fraud?
PlayOJO casino is operated by SkillOnNet Ltd, a well-known software platform and trusted brand that runs other reputable online casinos and has a valid license from the Malta Gaming Authority. Reputable and authorised software providers design PlayOJO games that the UK Gambling Commission regulates just like PlayOJO. All the slot games and other casino games are thoroughly evaluated before their release. Besides, the casino observes the results over long periods to ensure they pay the right amounts and do not rip off the players. The casino’s core focus is fairness, and players only receive fair bonuses and promotions with no demanding wagering conditions. Players also get all their bonus winnings in cash with no wagering requirements or unclear terms. PlayOJO also lacks minimum withdrawal limits because players should be able to withdraw every amount in their balance. All these measures have helped avoid any instances of PlayOJO fraud, and there are few or no fraud-related complaints about the casino online.
Do you have to download software to play at PlayOJO Casino?
No, you do not have to download software to play at PlayOJO. All the PlayOJO slot, card and table games are instant play on both the web browser and mobile app platforms. As long as you are linked to a strong internet connection, you will experience speedy load times, flexibility and easy navigation. The games being instant play means that gameplay is flexible you are not restricted to playing on a particular device. You can play on the go on any device. PlayOJO games are also available in free mode. You can easily access slots or table games, but you do not need to have money to enjoy the games. You can practice your skills on as many games as possible since you do not need storage for software.
Can I pay by mobile at PlayOJO Casino?
Pay by Mobile is becoming more common at online casinos, but PlayOJO is yet to adopt it as a payment method. Pay by Mobile allows players to include the deposit amount in the phone bill at the end of the month. With this method, players need to add their phone numbers to the casino site and select the amount they wish to spend. The casino then sends a text message that a player needs to click to authorise the transaction. You cannot pay by Mobile at PlayOJO, but there are numerous other payment options such as e-wallets, bank transfers and debit cards. If you need the convenience of transacting from your mobile device, you can consider using E-wallets like Skrill and PayPal.
Does PlayOJO Casino accept Paypal or cryptocurrency?
Yes, you can use PayPal at PlayOJO. PayPal is a popular E-wallet all around compared to the other E-wallets. It is pretty popular among casino players because it is easy to use, safe and transactions are almost instant. Besides, players who enjoy gaming on the go on their mobile devices can download the PayPal app or access it through their mobile browsers. With PayPal as a payment option, you are guaranteed quick deposits and instant withdrawals even if your cash out is a huge jackpot winning. If you cannot use PayPal, you can try other PlayOJO E-wallets like Skrill, Neteller, Jeton and Astropay.
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