Pros & Cons of PokerStars Casino
- User-friendly interface
- Convenient mobile app
- Numerous payment options
- Competitive welcome offers and casino bonuses
- Responsive customer support
- Has no crypto-wallets
- Relatively lower uptake to classic games
PokerStars Casino groups casino games of the same genre (slots, table games or online poker games) and frequency (popular or new).
PokerStars holding company holds licence number 039108-R-319334-023 from the UK Gambling Commission to offer remote gaming services.
PokerStars subscribes to responsible gaming procedures as set in the Gambling Act. The casino is a member of GamCare, GAMSTOP, and satisfied by the Gaming Labs.
gamblers can now enjoy remote gaming on their phones, thanks to the PokerStars casino app.
the casino has PokerStars casino slots created and published exclusively for its casino
Joshua Rawlings is a published expert on crypto gambling, casino analyst, and tech aficionado, with more than 10 years of casino experience.
Everything You Need To Know About PokerStars Casino
Facts about PokerStars Casino
Logo | |
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Rating | 6.0 |
Company Address | Douglas Bay Complex, King Edward Road, Onchan, IM3 1DZ, Isle of Man |
Licence | Malta Gaming Authority, Licence from Schleswig-Holstein, United Kingdom License, Spain, Portugal, Italy |
Amount of Games | 498 |
RTP | 93.40% |
Bonus | 500$ |
PokerStars Casino Games – Slots and Table Games
PokerStars Casino games have a variety of online slots, live dealer games, table games and poker games on its platform. It guarantees online casino gaming options across the gambling cadre. If you need classic or contemporary card and table games, be sure of getting it at a glance.
PokerStars casino online slot machines account for the highest number of casino games on the platform. You will find epic and adventurous slot games, which are popular with the older gambling generation. The target is discovering fortunes and getting rewarded with good multipliers.
The casino also has fruity challenges, which resonate well with the current generation. Other games themes that the new crop of gamers find enticing include Sci-Fi, Megaways and drops and wins.
The table casino games come in second, with classic table games up for grabs. From blackjack to baccarat and roulette, gamblers can never go wrong with PokerStars. They go for the standard tables and live tables, which are increasingly becoming popular. Although there are some new table game providers, Evolution Gaming is the leader in this category.
PokerStars also has jackpots stemming from the slots games. Find out which one suits you and try it out for a chance to walk away with good returns.
Our PokerStars casino review concluded the variety and quality of PokerStars casino games is amongst the best available offered by online casinos.
PokerStars Casino Payout Rate
PokerStars does not have a specific quote listed as the pay-out rate for its games. In effect, it means that every game has its pay-out rate based on industry standards. Table games have the highest RTP rate, which stands at almost 99%.
Slot games vary between 86% and 97% depending on the game. The figure fluctuates since every slot game has different paylines. To get the exact RTP figure, look into the software developer’s manual.
PokerStars Casino SOFTWARE
The casino’s catalogue has all types of gaming software providers, ranging from industry veterans to new developers. Each developer comes with their game approach, which picks up and takes its course. Some have mastered the gaming demand, producing slots best fit for a specific group.
Evolution Gaming is a significant partner to PokerStars. It produced live table and other live games. The live table games come in HD and give a replica feeling like the physical tables. Gamblers can communicate with each other and the dealer. These features enhance the table gaming experience, strengthening the grip Evolution Gaming has over live casino games.
Play’N Go also has several games on PokerStars to its name. The popular Rich Wilde series (Book of Dead and Wandering City) tops the list of Play’N Go’s titles. Another popular game from this developer is Legacy of Dead. You can dig deep to find other titles from Play’N Go.
Pragmatic Play, famed for the Drops and Wins promotion, is also live on the PokerStars casino platform. Some of the slot games include the Gate of Olympus slot, Bigger Bass Bonanza and Wild West Gold.
NetEnt is another notable software developer on PokerStars Casino. Some of its games, like Starburst and Mega Fortune, are almost a decade old and are still popular among gamblers. Other developers worth mentioning are ELK Studios (Katmandu Gold), Yggdrasil (3021 The Bounty Hunter and Hunters Moon Gigablox), among others.
Other software providers at the casino include Red Tiger Gaming, Microgaming and Playtech. To find out the software developer of each game on PokerStars, click on the “i” sign on the top left of a casino game. It lists all information on the game; minimum and maximum bet, RTP and the total paylines.
PokerStars Live Casino
Live casino games are popular since they represent physical table games, complete with gamblers and a dealer. Since it is an upgrade from the classic tables, it must have all properties associated with physical table games. Evolution Gaming is big in live casino table games, bringing together gamblers from all over the world.
The most popular live casino table games on PokerStars website are Lightning Roulette and PokerStars Roulette, All Bets Blackjack and Quantum Roulette. PokerStars also has exclusive games such as Live Roulette Italiana, Roulette Deluxe and Spin and Win Roulette.
PAYMENT METHODS AT PokerStars Casino
PokerStars has over 17 payment methods available for use. These payments fall into 4 broad categories; debit/credit cards, e-wallets, online vouchers and bank transfers. Each option in a category has similar traits, with the payment process being the common denominator.
MasterCard is the leader in the debit/credit card category. It is a payment method where each account holder conducts transactions on the account linked to their card. The card has a unique code that differentiates it from other users. Once the user keys in their unique number, they can deposit or withdraw funds from their PokerStars account. The other payment options in this category are VISA Debit and Maestro.
PayPal is a worthy example of the e-wallet payment method. The gambler uses their email address as the link between the PokerStars casino account the wallet. Gamblers like it, thanks to its faster processing time and elastic limit. Other options in this category are Skrill, Neteller and MuchBetter.
Paysafe Card is an online voucher system bought from a vendor and, after that, keyed in their account. The voucher has a unique code to quantitate the amount purchased. Gamblers prefer it since it maintains their anonymity. However, gamblers using this method should have another withdrawal option. Besides Paysafe card, Neosurf also uses the same payment model.
Direct bank transfer is also an option available to PokerStars gamblers. It directly links your bank account with the PokerStars account through a medium. Banks have elaborate money transfer procedures, capping the amount and taking more time to process withdrawals. Besides Direct Bank Transfer, Wire Transfer and Local Bank Transfer use the same model to effect payments.
Other unique payment options available to PokerStars casino are GPay from Google and Apple Pay from Apple. The casino also has its payment method dubbed PokerStars TopUp.
WITHDRAWAL TIMES AT PokerStars Casino
Each payment option has its withdrawal timelines due to its operating procedures. The internal processes such as verifications and anti-money laundering procedures are the main cause of the different timelines. Every payment service provider wants to detect any PokerStars casino fraud, which, if not arrested in time, might cause trading license revocation.
E-wallets take the least time to confirm withdrawals from PokerStars. The payment process uses either the email address or a specific code generated from the site to move funds. Since they also process deposits, following the paper trail to withdrawals is easier. It explains why the majority of e-wallets have instant withdrawals.
Debit/credit cards and direct bank transfers might take 3 to 5 business days to okay a withdrawal. If the gambler uses the same account for deposits and withdrawal, verification is easier and faster, and can shorten the whole process to a day. However, if the deposits come from another payment option, the verification process might take longer.
In essence, withdrawal timelines range from 2 minutes to 5 working days, depending on the payment option. Payment methods that require physical confirmation, such as bank transfers, take longer.
PokerStars Casino LIVE CHAT AND CUSTOMER SUPPORT
The casino has various customer support methods, which aids in understanding how the platform works. At the bottom-right of the page is a green portal with a “Need Help” sign. It is a virtual assistant that has simplified processes to several action points. Account validation, login queries, technical issues, responsible gaming and payment processes are some of the topics discussed.
If none of the processes answers your question, you can type your question on the live chatbox and get a direct reply from customer support. PokerStars casino bonus is one of the most requested topics. Gamblers can get all their answers on PokerStars virtual assistant.
Besides the live chat, there is a PokerStars Casino Help page with answers to technical questions. The articles outline the topic basis and give detailed solutions to technical issues. Any PokerStars query on app operationalisation, software issues and gaming errors are discussed in detail.
PokerStars social media sites are also a good source of information, especially on marketing and promotions. Gamblers can get PokerStars casino bonus details and Random Casino Rewards details in real-time from these media. Follow PokerStars casino on Facebook, Instagram and Twitter for both marketing and solutions to your gaming problems.
Usability of PokerStars Casino
Gambling on PokerStars is an exciting experience. First, the dark background makes it easier to see every slot, action, bonus or page. Casino games of the same model are grouped for easier identification. PokerStars casino slots, table games, pokers have one page. Other classification options are Popular Slots (based on gambling frequency) and new games (based on the date of release.)
Secondly, the casino has a page for exclusives at the footer. They include PokerStars casino free spins, instant bonuses and casino races. Here, gamblers can find deals that can either improve their gaming ability or rewards for continuously using PokerStars. Other pages on the footer that help in gambling are Deposit and Withdrawals, How to Play, Play on Mobile and Terms of Service.
New customers only require less than 5 minutes to register on PokerStars. It is a 2 steps process and verification to access the account. The variety of payment methods gives the customer a free hand to choose what they like. To top it up, they get a no-deposit for live and non-live games in PokerStars casino bonus and a generous welcome deposit bonus.
PokerStars Casino RESPONSIBLE GAMBLING RECORD
Responsible gaming is a priority to gamblers in the casino. The system includes the process when setting up an account. A new customer can set the maximum amount they can spend in a day to cap their expenditure. If they didn’t do it when creating the account, they could request customer support to set it up.
PokerStars casino continuously checks the account holder’s age to confirm if they are above the legal betting age. It is part of the risk identification procedure to prevent legal implications. They ask for identification documents and bank statements from time to time. If not provided in time, they can suspend the account until the gambler providers them.
In case of addiction, there are several options PokerStars casino uses to alleviate the addiction. First, they monitor daily spending on every account to note any addiction tendencies. If they confirm it, they enforce the self-exclusion procedures and administer the responsible gambling protocols. Part of these protocols are guiding and counselling and temporal account deactivation.
PokerStars has a page on safe gambling, which details every actionable points step by step.
PokerStars Casino SECURITY
Security is the top priority on PokerStars casino. There are 2 fronts on security, technical and collective responsibilities. Collective responsibility requires the account owner to be vigilant. They should not leave their account unattended, especially in public places. PokerStars will not take any responsibility for identity or funds theft emanating from negligence.
Technical responsibility lies with the casino. The casino website runs on an SSL technology protocol, which is among the best in the world. It guards gamblers’ transactional and personal details against any intrusion. The system has intrusion triggers that notify the technical team of any authorised activities on the casino’s firewall.
PokerStars employees are bound by their non-disclosure agreement not to release any personal information to third parties. If found, they face jail time, a fine or both. It is only on the special circumstance, authorised by a court, does PokerStars release any personal information.
PokerStars Casino FAIRNESS AND LEGITIMACY
PokerStars Casino review shows complete transparency on the gaming approach. Its slots and table games generate winners using the random number generator, a system that settles on code numbers for the winner. PokerStars or its gamblers have no authority or ability to alter its course. Winners, in this case, are lucky and not pre-determined. The fairness of PokerStars is affirmed by Cristiano Ronaldo – the great footballer has appeared in various promotional campaigns of the casino, lending his celebrity endorsement to PokerStars and assuring players in its legitimacy and trustworthiness.
In case of any audit query or unfair practices, PokerStars has an internal quality assurance department. It delivers its verdict using the terms and conditions as reference. The gambler can appeal the decision to eCOGRA, a consumer protection body based in the UK.
Other organisations that can adjudicate gambling matters include the regulator (Gambling Commission) and the judicial courts. The casino has a trading licence, code of conduct and the product agreed upon. If there are any PokerStars fraud or legitimacy complaints, gamblers can report PokerStars to the regulator for analysis and subsequent action.
To be safe, gamblers must read through the terms and conditions before giving their consent.
PokerStars Casino TERMS AND CONDITIONS
Most online casinos have identical terms and conditions since they offer the same service. They also derive them from the terms of service as stipulated in the regulator’s manual. However, PokerStars has some unique terms and conditions.
First, the PokerStars casino bonus is among the best, with unique offers all year round. They offer a cash prize and free spins as rewards. Live events are the primary beneficiaries of these offers. They pay instantly and allow gamers to stake more than once on one game. Regular bettors also have PokerStars rewards for being loyal customers.
Secondly, bonus and general terms are on separate pages, which makes their access easier for reference. They always pull in the same direction, and if there are conflicts, the general terms rule supreme. Find each page on all footers of the PokerStars casino.
Besides the conventional terms and conditions, other pages are equally important. The Security of Account Balances, Responsible Gaming and Privacy Policy go a long way in mitigating casino gaming.
PokerStars Casino FAQs
How do I sign up for PokerStars Casino?
Go to the top right on the PokerStars casino website and click on Join. A 2 steps process pops up, which requires both personal and financial information. On the 1st step, select the United Kingdom as your country of residence, enter your email address, user name and password. Click Continue.
The second step requires verification details. Fill in as prompted, agree to the terms and conditions are you are good to go. Afterwards, claim the no deposit bonus by following the bonus terms and conditions.
For UK customers, input the PokerStars Casino Bonus code to be eligible for your welcome bonus free spins.
If you had an account with PokerStars and aren’t sure if it is still operational, key in the email or username you used to sign up. In case the system recognises the email and prompts you to enter the password, continue to gain access to the account. If you still can’t access your account, click on Forget password and follow the procedure to reset the password.
What is the contact number for PokerStars Casino?
PokerStars does not have a direct customer care number for their UK office. However, there are other means to reach customer care in real-time. The live chatbot links gamers with customer support in real-time.
Alternatively, there are lots of information on the HELP page, ranging from account set up, payments, bonuses and technical issues. Go through them to find answers to your questions.
How do I log in to PokerStars Casino?
Go to the PokerStars casino website and click on Login on the top right side. Key in your username, password and click Login.
If you forgot your username and password, click on the Forgot password/username link. It will redirect you to the page where you will key in the sign-up email. It should match the one in the PokerStars casino records. Once you send, the system will send a link to the email, which you have to follow to reset either your username or password or both.
If you fail to provide the required details, click on the Create your Stars Account Now link to sign up.
How do I close my account at PokerStars Casino?
Reach out to customer care requesting for account closure. You can choose to give the reason for the decision, although it is not mandatory. The customer support will ask fundamental questions to verify account ownership, after which the process will commence.
After doing due diligence, PokerStars casino will deposit any funds in the gaming account to your personal payments account. Once the process is over, they will deactivate your account and delete your details from their master list.
If you participated in any dubious activity, the casino initiates the account closure process. They will limit your access to the account, and once the investigation is over, they can close it down. However, you can appeal through the given channels.
Is PokerStars Casino a Rip Off/Fraud?
Our extensive PokerStars casino review has shown activities are all above board. The winner identification protocol and problem-solving techniques are all best practices. It is also legally binding, with licenses from all markets the casino operates.
In case of a PokerStars casino fraud, report it to the quality assurance department or any other independent gaming jurisdiction.
The casino has a positive rating on most customer casino review sites, attesting its commitment to good gambling services.
PokerStars Casino is licensed by four separate governing bodies: The Malta Gaming Authority, Isle of Man Gambling Supervision Commission, UK Gambling Commission and the Swedish Gambling Authority. All of these ensure that the casino adheres to the strictest of regulations.
Do you have to download software to play at PokerStars Casino?
You do not need to download the casino’s software to access its games. Once you sign-in on the browser, you are good to go. The same applies to the PokerStars casino application. Once you download the app to your phone, you do not need any downloads to access the games.
Can I pay via my mobile device at PokerStars Casino?
PokerStars does not have a mobile wallet to facilitate Pay by Mobile payment. However, you can send the money from Pay by Mobile to either of the payment method available, after which you can use it to stake. You will incur transaction costs in the process.
When the casino decides to include Pay by Mobile as a payment option, they will have it on the payment platform.
Does PokerStars Casino accept PayPal?
Yes. Gamblers use it extensively, thanks to its easy payment process and its global network. You only need an email address to link the two accounts. Also, the payment limits are relatively elastic, which allows gamers to send money in and out of the account. More importantly, transactions happen in real-time, making it convenient to all.