True Fortune Casino Review Withdrawal Times, Live Chat, RTP & Reader Opinions

Our True Fortune casino review has found that the site does not offer as many options as some of its competitors. There is a decent catalogue of slot games available at this online casino.

They include classic 3-reel slots, progressive, jackpot, and video slots. Some of the most popular slot titles are Fruit Splash, Wrath of Medusa, and Treasure of the Nile. These slots come with exciting features like bonus rounds, free spins, multipliers, different symbols, paylines, and themes. Some games are available in free mode so you can play them without risking any money.

To provide top-notch gambling excitement and an unforgettable experience, this online casino has partnered with some of the most highly regarded and innovative games software providers in the iGaming sector. There are games from licensed software providers BetSoft and Rival Gaming.

When choosing its partners, True Fortune Casino focuses primarily on the quality of the games. So, its selection of casino slots is high-quality. This explains why the game selection here is more limited than what its competitors have to offer. It is worth mentioning that a majority of casino games are mobile device optimized. This means that they can be played on mobile devices running iOS and Android operating systems.

Table games like roulette and blackjack are also available. The casino also hosts live dealer games such as live baccarat, live roulette, blackjack, and other table games such as Pai Gow Poker. These games are hosted by live dealers who offer an adrenaline-rushing experience for players.

The term payout rate refers to the statistics designed to give players an idea of how much they are likely to win when they play a game.

The average payout rate at True Fortune is 93.74%. This means that if for example, you place a bet worth €100 on a game, the highest amount of win you are likely to get is €93.74. The rest of the money goes back to the casino as their fee.

The games provided at True Fortune are developed by some of the most reputable and leading software providers in the online gaming sector. The company carefully selects the software providers that it partners with to provide the best gaming experience and the best games for its clients. The two primary software providers are:

• BetSoft – Betsoft is a leading software provider known for its innovative and visually stunning 3D slots, offering immersive gaming experiences with captivating themes and engaging gameplay. Top games at True Fortune include Wolf Moon Rising and Mystic Hive,
• Rival Games – Rival Games is a renowned software provider recognized for its diverse portfolio of high-quality online casino games, including slots, table games, and specialty titles such as Luck Ox Jackpots.

All the software providers whose games are hosted at True Fortune are licensed and regulated.

If you are an enthusiast of the live gambling experience, then the live casino has you covered. The live games are provided by Vivo Gaming and provide a tremendous and real-time gaming experience.

Some of the live dealer game selections at the gaming site include live baccarat, blackjack, roulette, and other table games like Caribbean stud poker, craps, and others. The live dealer games are handled by experienced dealers who create an environment like at of a real land-based casino.

True Fortune supports range of payment methods. The methods are divided into deposit and withdrawal methods. This means that when you choose a payment method, you have to consider whether you can still use it for withdrawals.

Also, you should know that the methods come with different terms and conditions, like withdrawal times, fees, and more. So, before choosing a method, you should read its terms and conditions carefully so you can understand what to expect before you pick a method.

The deposit methods include:

• Mastercard
• VISA
• Bitcoin

It is worth mentioning that all the deposit methods listed above, apart from bank wire transfers offer instant deposits. Also, the minimum deposit limit is €10, while the maximum is €1000. Also, the casino takes 3% of the deposited amount as the processing fee. This applies to every deposit you make.

Before you can withdraw your money, you have to verify your identity and your account. You will be required to provide certain documents like a copy of your ID or passport, proof of address, and others, depending on the method you choose.

It is also worth mentioning that the site supports a wide range of currencies including USD, EUR, AUD, and Bitcoin.

How long withdrawal times differ depending on the payment method. However, the KYC verification process also influences the withdrawal time. Depending on your compliance with the requirements, the verification process takes up to 5 days.

The KYC process is where the online casino verifies the identity of their clients and their account details before approving a withdrawal. During the KYC verification process, the online casino may require you to provide proof of your identity like your ID or passport, and proof of your address like up-to-date utility bills.

The casino also requires a signed card authorization form, which you can download from the casino’s official website. You have to download and fill out this form and then upload it again so you can complete the verification process. This entire process may take up to 5 days depending on how well you comply and the availability of the documents.

Once the verification procedure is over, you may also have to wait a few days for the processing time depending on the payment method you choose. For example, if you choose a bank wire transfer, it may take up to two days, depending on the bank you use. So, the overall amount of time it takes for you to receive the withdrawn amount may go up to seven days, depending on your banking option.

Customer support is a very important factor to consider when choosing an online gambling platform. True Fortune Casino allows various channels of communication with the customer support staff.

Live chat is the most preferred channel. The live chat tool allows clients to communicate with live support agents so they can handle their issues in real time. The live chat icon is available at the bottom of the website. No matter which page you are on, if you scroll to the bottom of the page, you will come across two options “language” and “live chat.” If you wish to chat with a live agent, you can click on the “live chat” option and a message box will pop up where you can start a conversation.

Besides the live chat channel, the casino also offers email for customer support. This is a better choice if you have a comprehensive issue that needs a lot of explaining or if you need to upload documents to support or explain your issue. The support staff typically takes between a couple to 24 hours to respond to emails. So, this option is recommended for non-urgent issues.

Another alternative is phone support. This option is available only for French and Spanish speakers. These clients have special telephone lines. For Spanish speakers, the line is (+34) 91-290-1420, while the French line is (+33) (0) 1-789-003-68. Other players can get in contact with representatives by dialling (+1) 718-732-0154.

One of the best things about this online casino is its usability. When you click on the website, the first thing you will notice is its black and green theme colours. The colours are attractive to the eyes and neutral for clients with different tastes. You will also notice the simplicity of the website design.

There is a menu tab on the top left corner of the home page that you can click to access all the key features of the casino. All the True Fortune services have a specific tab that you can click on. You also do not have to open several tabs to access different features of the game.

Additionally, the website loads pretty fast. You do not have to wait for the page to load for a very long waiting time, which also makes the website very user-friendly. Also, the way the menu is designed makes for easy navigation and a quality user experience. In general, True Fortune offers a superior and enjoyable user experience.

It is also worth noting that True Fortune is also mobile-compatible. Players can access this site via Android or iOS devices thanks to its mobile-compatible website design. There is also a dedicated mobile app that you can use to play on your mobile device on the go.

True Fortune cares about the well-being of its clients. This platform is dedicated to providing its clients with a responsible gaming environment. This is achieved by placing a high emphasis on creating a safe environment for players and preventing compulsive usage of the services and products offered by this online gambling platform. Below are some of the responsible gaming initiatives that True Fortune takes:

1. Protection of minors
2. Preventing compulsive gambling
3. Self-exclusion programs
4. Deposit amount limits
5. Email exclusion
6. Resources for Responsible Gaming

You should also note that True Fortune is fully licensed by an official regulatory authority

This casino also takes the security of its clients very seriously. For instance, the casino uses 128-bit SSL encryption. This is a digital encryption technology that is embedded within the casino software to provide a high level of security for clients and their details. This security feature helps ensure that all your withdrawals and deposits at True Fortune are secure. This is the highest and most secure security encoding currently available. It is used by banks and other financial institutions.

In addition to SSL data encryption, this casino also applies KYC authorization processes for withdrawals. This means that you cannot withdraw money from your casino account without verifying your identity and proving that the account belongs to you. This security measure helps prevent True Fortune fraud issues. It ensures that no one can withdraw your winnings because you have to upload specific documents for verification.

Furthermore, the casino partners with the safest banking providers and payment providers. They help make sure that your personal and baking details are safe and secure from fraudsters. True Fortune is a regulated and licensed casino. So, the platform frequently goes through audits to make sure that its services, including security protocols, are top-notch.

True Fortune is a licensed and regulated online casino. The casino holds a Curacao e-Gaming license. The company’s licensing body makes sure that the casino operates with professionalism and that its games are fair, safe, and secure.

All the games at True Fortune are developed by licensed and recognized software providers. For instance, a majority of True Fortune games are developed by RIVAL gaming and they are all RGN (random number generator) verified. This guarantees that the games are fair, honest, and highly secure and highlights True Fortune legitimacy.

The casino’s software is developed according to the duality standards recommended by ECOGRA (E-Commerce Online Gaming Regulation and Assurance Regulator). This regulator makes sure that the practices of True Fortune are fair and legitimate. Therefore, the casino maintains the highest standards of fairness and professionalism to keep most games in up with the ECOGRA standards.

It is also worth mentioning that the casino offers some of the highest payout rates in the i-Gaming sector. An average payout rate of 94% is quite impressive and fair for clients. Additionally, the casino goes through monthly payout rate audits and validations by third-party auditors to make sure that the casino practices fair gaming standards

One of the limitations of this casino is its terms and conditions. Clients have complained that the terms and conditions at True Fortune seem scary when you see them for the first time because of the complicated terminology used and the number of words that describe them. However, if you read them well, they are pretty straightforward, even though there is so much to read. Let us look at some of the basic terms and conditions at True Fortune:

• Playing at the casino is restricted to adults only and the age restrictions may differ depending on the local and national laws in specific jurisdictions.
• All games, services, and promotions offered by the casino are attached to specific terms and conditions that affect the winnings and other critical elements
• All fees, taxes, and any financial responsibilities or consequences related to playing at True Fortune are entirely the responsibility of the player and not the casino
• All bonuses have specific terms and conditions
• Verification documents are required for the KYC process before withdrawals are approved
• All deposits of €249 or less have a max withdrawal limit of 10x the deposit amount

True Fortune bonuses for new players include a generous welcome deposit bonus. The deposit bonuses offer a 200% deposit match up to 2000€ in bonus cash.

There is also a second 100% cashback insurance for table games. A minimum of 10€ is required for the deposit bonus. The welcome bonus at this casino has a 35X wagering requirement, which is the gaming industry standard, though not too favourable for all clients. Also, clients have 30 days to spend the bonus and meet the wagering requirements before the bonus expires and is removed from your account.

Other casino bonuses available for existing clients at True Fortune are free spins, free chips, and loyalty low-wagering bonuses. The True Fortune loyalty program is quite impressive. You get into the loyalty program by earning compo points. For every €1 wager amount you make, you earn 1 comp point. When you collect 100,000 comp points, you can convert them into €100 cash that you can withdraw or convert into real prizes. They have a max cash out on every deposit! Doesn’t matter if you claim a bonus or not!

There is also a VIP program at True Fortune which offers exclusive bonuses like free cashout processes, weekly cashback, VIP tournaments, free play, and other bonuses for high rollers.