What our readers say about 10Bet

All Reviews: 1

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Feb 19, 2024
Sebastian Hudson

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Are There Any Negative Customer Reviews About 10Bet Casino?

With the advent of the internet, knowing whether a platform is a scam is pretty easy. This is because there are iGaming watchdog websites that allow users to leave reviews regarding companies’ services and products.

Many of the negative reviews focused on several recurring issues. Players commonly complained about the site’s bonus rounds paying lower than expected, low bet odds, and suspicions of rigged casino games. Furthermore, some customers expressed frustration with the quality of customer service, describing it as subpar and poorly managed.

On the flip side, there were also positive aspects highlighted by users who praised 10Bet Casino. They noted that the platform offered a good selection of slots and a variety of sports to bet on. Additionally, some users mentioned that withdrawals were processed relatively quickly, typically within three business days. Considering the mixture of customer feedback, the overall rating of 3.3 suggests a somewhat polarised perception of 10bet casino.

Reasons Why 10Bet Casino is a Reputable Online Casino

Range of Games to Choose From

10Bet Casino offers a wide and diverse selection of online slots catering to various player preferences. This extensive range ensures players can access many gaming options, from classic titles to the latest releases.

Reputable Licensing

Holding licenses from the UKGC, GB Gambling Commission, and MGA strongly indicates 10Bet’s commitment to fair and responsible gaming. These licenses ensure the casino operates within stringent regulatory guidelines, providing players with a secure and trustworthy gaming environment.


Besides the range of games and licensure, 10Bet Casino has a user-friendly layout that enhances your player experience. The intuitive design makes it easy for newcomers and experienced players to navigate the site and find many incredible games and numerous bonuses.

No Fees (on selected methods)

Lastly, unlike some online casinos that impose additional fees on certain payment methods, 10Bet Casino generally refrains from charging extra fees (for most methods). This transparency in financial transactions ensures players can deposit and withdraw funds without worrying about hidden charges, contributing to a more favourable gaming experience:

  • Excellent range of online slots
  • Licensing from reputable bodies
  • Simple layout
  • Zero extra fees on some payment methods

Additional Information About 10bet Casino

What Can You Do If You Suspect Fraud at 10Bet Casino?

If you suspect fraud has issues with 10Bet, the initial action is to promptly contact the site’s customer support. The recommended means of reaching out to their customer support include using live chat, social media, the provided email address, or their telephone line. According to 10Bet, you can expect a response within 24 hours of lodging your complaint.

However, if you have diligently followed the site’s complaints policy and have not received the necessary assistance or resolution, you can escalate the matter. After at least eight weeks, you can contact the Great Britain Gambling Commission, the regulatory authority overseeing the casino’s operations. They can help investigate and mediate the issue. If you remain dissatisfied with the outcomes or responses from official channels, you can further escalate your complaint to an Alternative Dispute Resolution (ADR) provider.

Should all else fail and you still believe your concerns have not been adequately addressed, you can consider leaving a negative review on popular iGaming watchdog sites. Sharing your experiences on these platforms can be a valuable warning to other players.

Is the Log In at 10Bet Casino Safe?

Logging in at 10Bet is a straightforward process, but you need to have an account before you can do so. Here’s a simple guide on how to create an account and then log in:

  • Visit the 10Bet website.
  • Look for the “Join Now” button, typically located at the top right corner of the website, and click on it.
  • On the registration page you’ll need to provide personal details such as your name, date of birth, etc.
  • During the registration process, read the terms and conditions. To confirm your agreement, check the provided box.
  • Once you’ve completed everything, click on the “Create My Account” prompt to submit your registration information.

With your username (or email) and password, you can now log in to your account. The login process at 10Bet is designed to be safe and secure. During our review, we found that 10Bet strongly emphasises security measures to protect its users. The site uses 128-bit SSL (Secure Socket Layer) digital encryption technology. This encryption is widely recognised as a high level of security in the online industry. It encrypts the data transmitted between your device and the 10Bet servers.

Additionally, 10Bet employs firewall systems to monitor and control incoming and outgoing network traffic. This helps prevent unauthorised access and ensures that only legitimate traffic is allowed, adding an extra layer of security to your login process.

To further enhance security, 10Bet implements an auto timeout feature. This means that if you are logged into your account but remain inactive for a certain period, the system will automatically log you out. This is a safety measure to prevent unauthorised access in case you leave your device unattended.

Is the Casino Bonus of 10Bet Casino Reputable?

Like many online casinos, 10Bet offers a range of bonuses to attract and reward its players. Among these is a welcome bonus that offers a 50% match on the initial deposit, up to a maximum of £250. The casino also frequently runs other promotions and bonuses that may be tied to specific events, games, or seasons.

At first glance, the casino bonus offerings at 10Bet appear to be reputable and can provide players with an advantageous start to their gaming experience. The welcome bonus, in particular, can offer players extra funds to explore the casino’s games and potentially increase their chances of winning.

However, it’s crucial to note that the reputation and value of these bonuses are hugely associated with their wagering requirements and conditions. As such, players should carefully review these conditions for each bonus to determine if they align with their gaming preferences and expectations.

Is My Credit Card Data Safe?

As mentioned above, 10Bet prioritises the security of your credit card data and employs robust measures to safeguard your private information. Firstly, the site utilises 128-bit SSL (Secure Socket Layer) digital encryption, a highly advanced encryption technology. This encryption ensures that all your financial transactions, including credit card data input, are transmitted securely. It effectively prevents unauthorised third parties from intercepting and accessing your sensitive information during these transactions.

Moreover, 10Bet has implemented a firewall system as an additional layer of protection. This firewall is a formidable shield between the website and the broader internet, fortifying the platform’s defences against external threats.

For more security, the system automatically detects periods of inactivity when logged onto the platform and initiates an automatic timeout for your session. This proactive measure ensures that if you inadvertently leave your session unattended, it will be automatically closed, minimising the risk of unauthorised access.

When it comes to verifying credit card information, 10Bet employs secure methods. Credit card data is verified over a secure line or using a secure FTP (File Transfer Protocol). These secure processes ensure that your credit card data and payment information are handled with the utmost care and protection.

Reader’s Call – We Will Help You

And there you have it! That is our review of 10Bet’s fraud and cheating. Your trust and security are of utmost importance to us. If you have any suspicions or concerns regarding fraud or other issues, please don’t hesitate to reach out. You can contact us via email at casino.online or directly write your thoughts and questions in the comments section. With your feedback and reports, we can all ensure a safe and reliable gaming experience for everyone. We’ve got you covered!

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Joshua Rawlings Written by Joshua Rawlings