Are There Any Negative Customer Reviews?
There have been a few negative 1xSlots review opinions from casino users over the period it has been in operation. It is expected that there should be a few mishaps along the way given its large number of users. A large number of users are not happy with the time it takes for the deposits to reflect in their accounts. While the casino says deposits are instant, it takes sometime before the amount is reflected in the account. The other major complaint from users is the complex nature of bonuses. It becomes a little hard for many users to meet the wagering requirements while ensuring that they keep within the set rules.
Some customers are also not happy with the time it takes for verification before the first withdrawal is effected. The casino also takes time before effecting changes on one’s financial information. This makes customers unable to play on the site for the period before changes are implemented. Other customers complain that the casino lacks phone support. Some people can express problems better when taking to the customer service personnel rather than texting and sending emails, especially where there are several details of the problem. The casino should consider putting in place phone support in the future. Overall, the casino has been fast to deal with many of the complaints brought forward by customers, which is good for its reputation and customer satisfaction. Many users and review sites have given it an average rating of about 8 out of 10.
