What our readers say about 1xSlots
60 Free Spins No Deposit and Welcome Package up to €1,500 plus 150 Free Spins
Are There Any Negative Customer Reviews?
There have been a few negative 1xSlots review opinions from casino users over the period it has been in operation. It is expected that there should be a few mishaps along the way given its large number of users. A large number of users are not happy with the time it takes for the deposits to reflect in their accounts. While the casino says deposits are instant, it takes sometime before the amount is reflected in the account. The other major complaint from users is the complex nature of bonuses. It becomes a little hard for many users to meet the wagering requirements while ensuring that they keep within the set rules.
Some customers are also not happy with the time it takes for verification before the first withdrawal is effected. The casino also takes time before effecting changes on one’s financial information. This makes customers unable to play on the site for the period before changes are implemented. Other customers complain that the casino lacks phone support. Some people can express problems better when taking to the customer service personnel rather than texting and sending emails, especially where there are several details of the problem. The casino should consider putting in place phone support in the future. Overall, the casino has been fast to deal with many of the complaints brought forward by customers, which is good for its reputation and customer satisfaction. Many users and review sites have given it an average rating of about 8 out of 10.
WHAT DO CUSTOMERS SAY ABOUT 1XSLOTS
- I love the fact that there is no time limit for the 150 free Spins at 1xSlots casino on joining. I can take my time and use the spins when ready. This is lovely.
- This casino has lots and lots of unique slots. I am a slots guy and I love trying new slots every time I log into the site. This is just awesome. There are also low deposit requirements, which mean I can play lots of games without risking much of my cash.
- I got some bonus funds on signing up. However, the casino gave me just 7 days to have wagered the cash for at least 35 times. I was not able to meet this requirement within the set period. I feel this is not fair to new customers.
- Why is it that I cannot use the bonus funds to wager live dealer games? I am disappointed. The casino has not rewarded live dealer game enthusiasts.I can finally use the site with my Russian language, which is incredible. Withdraws are also affected in real time. Unfortunately, there are no 1xSlots PayPal withdrawals, which is a little tough for many customers. The casino support team seems to answer questions out of a script rather than what the customer needs. My last chat with them just produced some generic answers rather than a real solution for the problem. Pull up your socks!.
1xSlots Scam & Fraud INFORMATION
Reasons Why 1xSlots Is a Reputable Online Casino
The casino is licensed by Curacao e-gaming authority. The watchdog has a good record of ensuring quality and fairness on casinos that it watches over. In addition, the site uses SSL layer security to ensure that the customer information is not tampered with by unauthorised parties. The instructions, terms and conditions on the page are quite clear. This is a sign of fairness and transparency as payers get to understand what to do and can detect something that is going amiss. It also has a detailed FAQ page to help answer the most common questions from the players. 1xslot has partnered with some of the world leading payment avenues such as Skrill, Paysafecard, debit cards. These payment gateways are quite strict in the way they work with service providers. Therefore, you would expect them to only work with the sites where security is a priority. Most customers who have used the site have given it a clean bill of health on some of the essential services such as deposit and withdrawal, customer service and fairness in the way it deals games especially the live dealer section.
- It is regulated by Curacao gambling authority.
- Uses SSL later security to protect customer information.
- Works with some reputable online payment service providers
- It has clear instructions and is transparent in its dealings.
- Most customers give positive feedback on the casino.
What Can You Do in Case You Suspect 1xSlots of Fraud?
Fraud happens in different ways when playing in a casino. One of the most common ways is the use of several fake accounts by players with the aim of giving the player undue advantage. Some casinos also add some unexplained or hidden fees on various services, cheat on cards in live dealer games, withhold winnings or cash without a proper reason, or change the rules of the game without warning. Your steps depend on the type of scam that you face.
If you suspect other players are perpetuating the fraud, you can bring it to the attention of the casino to have the offender barred from playing. If the casino is the one engaging in unfair practices, you can launch a complaint to the customer service and the watchdog so that action can be taken. There are also intermediaries who launch complaints on behalf of the punters and help follow them up to ensure that the matter is resolved. It is also good that you share information with other players so that they are aware of the unfair play.
Is log in at 1xSlots safe?
Yes. The company has taken some security steps to ensure that customer data is not tampered with by unauthorised third parties. Therefore, your login information is safe from hackers.
Is the Casino Bonus of 1xSlots Reputable?
Had a Bad Experience With 1xSlots? – We Can Help You!
Do you suspect the 1xSlot casino could be engaging in fraud? Have you experienced a loss of cash in a way you did not understand? We can help recover your cash by reaching out to the casino to resolve the issue. If it fails, we can help you contact the gambling authority for action to be taken. Reach us by dropping a line through our contact page or writing in the comment section of this online casino review.