21 Casino Rating
9.1
9.7
8.2
9.0
8.8
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21 Casino Best Slots
StarburstDead or Alive 2Immortal Romance
21 Casino Software
microgamingnetentplaytech
Payment Methods
visa visael mastercard neteller skrill giropay sofortuberweisung bankuberweisungen paysafecard trustly
21 Casino Apps

PROS v CONS AT 21 Casino

  • A great number of games from different gaming software providers
  • Games play great both on desktop and mobile devices
  • Attractive Deposit Bonus for New Customers
  • SSL encryption security
  • Live support responds almost instantly
  • No Free Spins in the welcome offer
  • Casino not accessible to players from certain countries/regions
  • Games provided by certain developers may load differently compared to other sites

21 Casino Ratings & Review

Average
8.2
Rating
8 .2 Mar 15, 2018

As per the user reviews on , 21 Casino has great bonuses and good amount of slots. The variety of games has been praised too. However, some users believe the verification process, withdrawal periods, and some countries restrictions are definite sore points.

n/a May 15, 2018

21 Casino hasn’t got a review score by Black-jack.com yet, but that should not put you off from the casino. The online casino is still new in the industry and that may be a reason why Black-jack.com still haven’t reviewed it.

n/a May 15, 2018

Free-spins.net is yet to come up with its share of opinions on 21 Casino. This could perhaps be due to 21 Casino’s relative newness to the industry or Free-spins.net is may be currently in the process of analyzing and assessing 21 Casino.

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21 Casino Features
Impressive Welcome Offer First Deposit Bonus

Simply register with the site, make your initial cash deposit, and get the deposit bonus funds.

Good Number of Promotions

Great number of weekly, monthly and game-specific promotions.

UK Gambling Commission On-Board

Licenced by the UK Gambling Commission which should provide players in Great Britain a sense of security.

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Excellent Live Casino and High Quality Video Slots

A real-life casino experience with professional live dealers and quality games

Extensive Responsible Gambling Literature

The platform has a separate section devoted to problematic gambling and related advice to ensure users play responsibly.

Everything You Need To Know About 21 Casino

Logo 21 Casino
Rating 9.1
Company Address
Licence Curacao, United Kingdom License, German Casino License
Amount of Games 68
RTP 95.00%
Bonus £300

21 Casino PAYOUT RATE

The platform offers both fun and real money gaming options, and it makes sure the game rules and RTP (return to player) numbers are the same across the board. Unfortunately, the exact RTP numbers aren’t provided on the casino site or elsewhere.

The RTP of 21 Casino fruit machines and other games depend on the actual titles and the software developer behind the game. In other words, the casino not offering RTP figures shouldn’t be much of an issue if you could find out the details for specific games from other sources online. Different software providers and developers prepare games keeping certain payout percentages in mind. For instance, when NetEnt makes slots, it determines during testing the percentage the game would pay out every million spins. The RTP for the slot game Blood Suckers is 98% for every dollar a spin.

Casino Games Variety – Table Games and Slots

Apart from the deposit bonus, the main attraction to the casino is the wide range of online slots and casino games for customers to try out. From video slots to live dealer games from some of the best software providers, the casino has an excellent choice with some of the biggest titles such as Rainbow Riches, Starburst and Book of Dead and live casino powered by Evolution Gaming. Here are the top slots for UK players:

  1. Book of Dead
  2. Legacy of Egypt
  3. Starburst
  4. Magic Mirror Deluxe II

21 Casino SOFTWARE

The casino has associated itself with quite a few game providers, which includes the best providers such as Microgaming, Evolution Gaming, NetEnt, Genesis Gaming, Quickspin, etc. Some of the popular gaming titles such as Starburst, Gonzo’s Quest, Aliens, Magicious, Mega Fortune, Dragon Island, Wild West, Medusa II Slot, etc. are provided by these software developers. Some of the popular top games on the site are Romeo & Juliet (Blueprint Gaming Ltd.), Top Cat (Blueprint Gaming Ltd.), Simply Wild (StakeLogic), Dr. Magoo’s Adventure (StakeLogic), etc.

The platform also has a live casino as well wherein a real dealer would be seen managing things as you gamble. The live casino games on offer are classic table games such as Lightning Roulette, blackjack, baccarat, and poker games. The roulette at 21 Casino and other live table games have a multiple-camera setup, which provides you with various viewing angles that help with gameplay. These live casino games are courtesy Evolution Gaming.

PAYMENT METHODS AT 21 Casino

Your payment options are many if you’re depositing money. For withdrawals, all the options don’t work. However, that should not be an issue as major payment methods such as MasterCard, Maestro, Visa, NETELLER, Skrill and also global bank transfer can be used.

You cannot deposit money into your casino account using bank accounts, debit cards, online payment gateways, etc. registered in someone else’s name. Also, specific conditions must be fulfilled to use certain payment methods on the platform. Some payment methods may not be available at times. In such cases, you may have to wait for the option to become available again or use another deposit method after getting in touch with customer support.

The minimum deposit sum is £10. The maximum withdrawal permitted per week is £25,000. As far as withdrawals go, they can be made only once the verification checks are complete. Also, there is a limit to how much you can withdraw. The exact sum would vary with the withdrawal method you choose.

The casino provides a range of payment options to its users, including:

  • Visa
  • MasterCard
  • Skrill
  • NETELLER
  • Paysafecard
  • Trustly

WITHDRAWAL TIMES AT 21 Casino

Withdrawals can be made to only those payment methods that were used to deposit funds. Another method could be used if the deposit method you used is not available for withdrawal.

A withdrawal once requested would stay pending for a couple of days. After approval, the withdrawal request would get processed immediately. However, it could take three business days for the funds to reach your bank account. The actual period could differ across banks and also the withdrawal method chosen. Enhanced due diligence could be carried out with regard to the withdrawal of funds that weren’t used for wagering.

The withdrawal time for e-wallets would be 24 hours. Debit cards could take two to five business days. The money could take 72 hours or three business days to reach your bank account from your 21 Casino account via bank transfer. There is no cheque facility.

21 Casino LIVE CHAT AND CUSTOMER SUPPORT

The casino does offer a ‘live chat’ facility. To access the option, click the menu symbol on the top-left of the site and you’ll see the chat option from the items listed. To start a chat, click the live chat option and you would see a chat box popping up instantly from the bottom right of your screen. The support representative is also available to chat almost right away. This makes the live chat feature of 21 Casino the most seamless of the options available.

The customer support team can be contacted via email. The support is accessible 24 hours a day and seven days a week, not including live chat. Live chat is 12 hours during weekdays and six hours on weekends. The exact time live support is available to you would vary with the region you are in. There is also a Support Area page that attempts to answer some of your possible doubts or queries. There doesn’t seem to be telephone support, which is kind of surprising.

21 Casino RESPONSIBLE GAMBLING RECORD

The casino realizes gambling could become addictive or go overboard, which is why you have a disclaimer at the bottom of the site asking you to gamble responsibly. The casino believes it is its prerogative to ensure underage (less than 18 years) players aren’t on board and adults don’t use the platform excessively. To promote responsible gambling, 21 Casino has employed quite a few tools.

There are player protection tools that help manage and restrict player spending. Other measures include the option to take a temporary break from gambling or not being able to access the account momentarily, account time-outs, and self-excluding and closing the account temporarily. Players can impose monthly, weekly or daily deposit limits.

The temporary break or time-out option would let you stay away from the site for anywhere between 24 hours and six weeks. Undoing this temporary break is possible but you may have to wait a week before you’re able to log in to your account again. During this time-out period, any advance wagers placed and balances would remain.

21 Casino SECURITY

21 Casino has turned every possible stone it could to ensure your experience on the gaming platform is as safe and secure as possible. It leverages the latest and greatest in Internet technology, making sure your personal information and money are safeguarded thoroughly at each and every step. Any suspicious financial transactions on or relating to the site would be reported to authorities relevant to the country where the user resides.

Most importantly, the website has been secured by an SSL encryption courtesy RapidSSL, which is among the strongest encryptions online. Through this, 21 Casino pretty much promises that no one would be able to eavesdrop on what you do on the site or mess with your casino account. The closed padlock symbol in the web browser and the HTTPS prefix indicate total safety. The Malta Gaming Authority license and regulation also add to the site’s security.

21 Casino FAIRNESS AND LEGITIMACY

21 Casino is managed by White Hat Gaming, a gaming platform providing a legitimate and secure casino licenced by the Gambling Commission of Great Britain under account number 52894 and the Maltese Gaming Authority

The association with several reputed gaming software providers, the range of gaming titles, etc. all add to the legitimacy of this casino. As aforementioned, the RTP for both the real money and fun games are identical.

21 Casino TERMS AND CONDITIONS

21 Casino is quite straightforward and clear with its ‘terms and conditions’. It has a separate page for the general terms and conditions of the site. The link to the page is in the footer of the site. The page talks about the Bonuses at 21 Casino and their terms, licensing, account registration, verifications, website usage, account maintenance, restricted territories, payments (cash deposits and withdrawals), customer support, account closure, and a host of other aspects that any reputed online casino would throw light on.

The website lays down the terms for each promotional offer on its separate pages. If the casino suspect promotional abuse or irregular play cash deposits will be withdrawn.

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18+. New players only. Min deposit £10. Offer: 50 No-Deposit Spins on Book of Dead & 121% deposit match up to £300. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org

FAQ

Casino.online FAQ

How do I sign up for 21 Casino?

To sign up, launch the website. Once you’re on the site, you would see a couple of options right away. Hit the ‘register’ option. You would now be taken to a page where you’ll be asked to choose a username and password for your account. Once you’ve filled those fields and clicked ‘next’, you will be asked to give out other information such as your name, date of birth, gender, postal address and phone number. Once you type in the necessary details, you may start playing. But before that, activate your account by clicking on the activation link sent to your email. If email verification is not possible, you can activate your account using your mobile number.

To open an account with 21 Casino, you should be 18 or more and must be legally permitted to indulge in online gambling as per the law of the country you’re residing in. Besides submitting your name and contact details, you must also have a bank account or debit card in your name. These financial details would be asked when you’d be making your first deposit.

What is the contact number for 21 Casino?

As aforementioned, 21 Casino doesn’t seem to offer support via telephone, which obviously means there is no UK telephone number. The contact routes available are email and live chat, which shall be more than sufficient for almost all users. And with live chat being so instantaneous, players would actually not miss telephone support much. Perhaps, 21 Casino had telephone support in the past but didn’t find much use for it and it eventually ended up scrapping it.

How do I log in to 21 Casino?

To log in to your 21 Casino account, launch the site from your browser and press the Log In option you see on the homepage of the site. The option would be at the top right and not hard to not see as it floats when you scroll the page down. 21 Casino is always eager to have you registered and then logged in whenever you come by.

Once you hit the Log In option, you would be asked to type in your username and password. Once done, hit the Login button and you’re in. You can now deposit money into your account and start playing games, play games for free, etc. In case you forgot your password, click the Forgotten Password link and you shall reset your password.

How do I close my account at 21 Casino?

You may close your account for any reason and any time by getting in touch with the casino’s customer support team. This is the standard account closure method and there is no other route. The account closed can also be reopened any time, if you would like to, by contacting support. There could be several reasons why you may choose to close your 21 Casino account. If you believe your gambling addiction is pushing you to close your account, 21 Casino would help you address the problem without resorting to accounting closure.

21 Casino can also close your account, terminate or suspend your account if the verification checks carried out at the time or after registration didn’t go as per plan. Also, if you or your account is guilty of any fraudulent activities or discrepancies of any sort, your account would be automatically closed.

Is 21 Casino a Rip Off/Fraud?

21 Casino is a trusted and reputable brand managed by White Hat Gaming Limited. The company is registered as per Maltese law and is regulated and licensed by Malta Gaming Authority. In Great Britain, the casino is regulated by the UK Gambling Commission. White Hat Gaming makes sure players that are involved in dishonest, criminal or fraudulent acts on its website are taken to task, and reports are made available to the authorities whenever required.

Do you have to download software to play at 21 Casino?

To use certain betting services and products offered via the website, the software may have to be downloaded. The terms and conditions relating to the software download and usage would be made available before you go ahead with the download. Generally, you would not have to download any software to play most of the casino games. And this includes both real money and play-for-fun games.

Can I pay via my mobile at 21 Casino?

Currently, there is no mobile app to download for Android or iOS. However, plays can make a cash deposit on your mobile device via the mobile browser as e-wallet platforms can be opened on mobile browsers.

Does 21 Casino accept PayPal?

21 Casino does accept PayPal. PayPal is a popular online payment method globally but it also has some stringent conditions that most online casinos ( are not able to conform to. If you are someone who is extra-reliant on PayPal for online payments, then you would have to make do with the available payment options, which are quite extensive.

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18+. New players only. Min deposit £10. Offer: 50 No-Deposit Spins on Book of Dead & 121% deposit match up to £300. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org
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18+. New players only. Min deposit £10. Offer: 50 No-Deposit Spins on Book of Dead & 121% deposit match up to £300. Bonus funds + spin winnings separate to cash funds and subject to 35x (bonus only) wagering req. Only bonus funds count towards wagering contribution. Welcome bonus max bet £5. Winnings from No-Deposit Spins capped at £100. Bonus funds valid 30 days, spins 10 days. Affordability checks apply. Terms Apply. BeGambleAware.org
Jacob Evans Written by Jacob Evans
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