What our readers say about 21bit Casino
Jacob Evans is an influential figure in the world of online gambling, initially engaging with online casinos during university before moving on as a croupier in live casino games. His extensive experience from player to industry insider culminated in him launching a successful carrier in writing guides and assisting gamblers globally, leveraging his deep understanding of the online gambling world.
Are There Negative Customer Reviews About 21bit Casino?
While the consensus about 21bit casino is that it is a reputable casino, some clients have made valid and notable complaints about the operator. One of the key complaints is regarding the platform’s live chat feature. Our casino comparison shows that most online casinos with a live chat feature allow clients to speak to live agents 24/7. Unfortunately, this is not the case with 21bit Casino.
This casino’s live chat element is not available round-the-clock. This means that there are times when you may send a message and not get a response immediately. However, the site assures clients that even if there is no live chat agent online, you can leave an offline message and the casino will respond when an active agent is available.
Another concern is about the payment options at 21bit Casino. Clients have raised concerns that 21bit casino only accepts payments in cryptocurrencies. This is because 21bit is a crypto-centric online casino. The only way to make deposits at 21bit is via cryptocurrencies.
A lot of clients have complained about the fact that this is very limiting for clients without expertise on using cryptocurrencies or ones without crypto wallets. However, the online casino has provided a way for clients without crypto wallets to purchase crypto via Mercuryo.
This means that clients can set up a Mercuryo account and use it to purchase crypto money with a credit card. However, clients still find this to be a long and hectic process of transacting especially since many online casinos allow direct payments with traditional methods.
21bit Casino Scam & Fraud Information
Reasons Why 21bit is a Reputable Online Casino
21bit is a reputable online casino. For this review of 21bit casino, we ran a casino comparison and looked at some indicators of the site’s reputability. One of the indicators is that this casino is owned and managed by a reputable and licensed company. According to the information on the 21bit casino website, this platform is owned and managed by Dama N.V. This is a highly respectable company that is behind several other legitimate and reputable online casinos.
Also, the fact that the casino is very transparent about its ownership speaks positively about its reputation. Another reason is that 21bit casino is fully supported by the Government of Curacao. This is one of the greatest online casino regulators in the world. So, having a Curacao license is one of the key indicators of legitimacy and reputability for an online casino. Also, a Curacao license means that the online casino is regulated and frequently audited to make sure that its practices are fair and legitimate.
Furthermore, this casino has a good reputation because of the range of games it offers. There are an abundance of high-grade casino games at 21bit Casino. This means that clients have several options to choose from.
In addition to this, these games are provided by leading and reputable software providers in the iGaming sector like Pragmatic, NetEnt, Evolution Gaming, and more. These software providers are also licensed, and regulated, and they have a positive reputation.
This casino is also reputable because of its generous and legitimate bonuses. For instance, the casino has a great welcome package of up to 1000A$ plus 270 free spins. This welcome bonus is split into a five-part package for the first five deposits. The requirements for claiming and benefiting from the bonus are also fair. Also, the terms and conditions for the bonuses are clearly stated and there are no hidden terms that may limit clients from benefiting from the bonuses. Besides the welcome bonus, there are several other bonuses for existing clients at 21bit Casino.
Another reason is that this casino has received a lot of positive reviews from clients who have benefited from its bonuses, played its games, and other functions. There are independent testimonies from clients that speak positively about this online casino.
Finally, the casino takes the security of its clients very seriously. By allowing crypto payments, the site protects its clients from fraud by allowing anonymous payments. Also, there are security protocols like KYC processes and SSL data encryption to protect clients and their information.
Summary on why 21bit Casino passes the Integrity Test
- 21bit casino is owned and managed by Dama N.V, a registered and reputable company that also owns several other online casinos
- The casino is fully supported and regulated by the Curacao Government and has a Curacao license
- 21bit hosts games from leading and reputable software providers in the market
- The online casino offers generous and legitimate bonuses with fair terms and conditions
- 21bit has received a lot of positive reviews and testimonials from clients
- There are strict and beneficial security protocols at 21bit casino
What Can You Do If You Suspect Fraud at 21bit Casino?
If you suspect any fraud at 21bit casino, the first step you can take is to communicate with the company via the support staff. You can send a message to the support staff regarding the issue and give them a chance to address it. This approach works for suspicious like fraudulent accounts or clients that may be using software to help with their wagers.
However, if your suspicions are regarding the practices of the online casino, the best approach would be to talk to the regulatory body. In this case, the regulatory body for 21bit casino is the Curacao Government. You may also contact the parent company for assistance as they are in charge of managing the online casino.
Is the Log in at 21bit Casino Safe?
The log-in at 21bit is very safe. This online casino uses a password protocol that demands that all clients use a password to access their accounts. When creating an account with 21bit Casino, you are required to create a strong password that cannot be hacked. This way, your login is secured. This casino has put in place other measures to protect your log-in.
For instance, if any suspicious activity is suspected on your account, the casino will automatically log you out and force you to log back in and complete KYC processes so you can continue using the platform. Also, before you can withdraw funds, you have to complete the KYC processes.
Is the Casino Bonus of 21bit Casino Reputable?
The bonus at 21bit Casino is quite fair and reputable. One of the best things is that the terms and conditions for the bonus are clearly stated and easy to understand. All bonuses have specific terms and conditions. They are well stated and there are no hidden terms that may make it hard for clients to claim the bonus or cash out the winnings you make from spending the bonus.
For instance, the bonuses do not have very high wagering requirements that make it hard to withdraw the winnings and turn them into real cash. Also, clients love that there are several bonuses available for new and existing clients at this online casino, including 21bit casino free spins.
Is My Credit Card Data Safe?
At 21bit Casino, you do not have to worry about your credit card data. This is a crypto-centric online casino. This means that all payments have to be made in cryptocurrencies. One of the key benefits of transacting in cryptocurrencies is that you do not have to share or disclose any personal information that could be used to defraud you. Cryptocurrency transactions can be done anonymously.
When transacting with cryptocurrencies, you can protect your credit card information and even your name and other details. However, at 21bit, there is the option of purchasing cryptocurrencies with your credit card via the Mercuryo platform. In this case, you may want to take active steps to protect your credit card information. However, the site does have security protocols to protect your data. However, the consensus from the data collected for this review of 21bit Casino is that your credit card data is safe.
Reader’s Call – We Will Help You
If you experience fraud or any suspicious activities at 21bit and have reported the issue with no success, you do not have to give up. You can reach out to us for assistance. Send us an email via the casino. online or write to us directly in the comments section. Inform us about your issue and we will help you address it with the online casino or its regulatory body and other relevant authorities.
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