24K Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 25, 2025
24K Casino offers a diverse gaming experience with a vast selection of slots, table games, and live dealer options. Established in 2019, this online casino features a user-friendly interface and is licensed by Curacao. Players can enjoy various promotions, including welcome bonuses and loyalty rewards, making it a popular choice among gamblers.
User-friendly interface and navigation
Available in 10 different languages
Customer support is available round the clock
Plenty of options for free play
Mobile-friendly casino platform
No live chat feature
Lots of regional restrictions
24K Casino offers a diverse range of games and appealing bonuses, making it a solid choice for online gambling enthusiasts. The website’s user-friendly design and support for cryptocurrencies enhance the overall experience, catering to modern players looking for convenience and variety. However, the lack of a dedicated mobile app and limited customer support options are areas for improvement. While the casino is licensed and provides a secure environment, adding more robust customer service features would elevate the player experience and trustworthiness.
Great
024K Casino Bonus Offers
All the hottest at one place, just for you!
Welcome Package
2,300€ Welcome Bonus + 100 Free Spins
1st Deposit
450€ + 50FS
Win rate
95.50%
Payout time
1-4 Days

1st Deposit Bonus
450€ Welcome Bonus + 50 Free Spins
Percentage
150%
Wagering
35x Bonus
Valid Time
7 Days


Casino
24K Casino

Created by
Betsoft

50 Free Spins
5€ on 1 deposit @ 0.10€ per spin
2nd Deposit
350€ Welcome Bonus + 50 Free Spins
Percentage
65%
Wagering
25x Bonus
Valid Time
7 Days


Casino
24K Casino

Created by
Betsoft
50 Free Spins
5€ on 2 deposit @ 0.10€ per spin
3rd Deposit
400€ Welcome Bonus
Percentage
50%
Wagering
25x Bonus
Valid Time
10 Days

4th Deposit
1,100€ Welcome Bonus
Percentage
35%
Wagering
25x Bonus
Valid Time
10 Days

Rank 35 of 35

Lowest
500GC

24K Casino
2,300€

Highest
100,000GC

"I love how 24K Casino offers generous multi-deposit bonuses, giving players substantial rewards and free spins across their first few deposits."
24K Casino Bonus
24K Casino offers a variety of bonuses for new players, including a four-tiered deposit bonus. The first deposit provides a 150% match up to 450€ plus 50 free spins. Subsequent deposits offer bonuses of 65% up to 350€ with 50 spins, 50% up to 400€, and 35% up to 1100€.
Each bonus requires a minimum deposit of 20€ and has a 7-day validity period.
Four-tier bonus structure
Includes free spins with the first 2 deposits
Attractive percentage bonuses up to 150%
Bonuses validity period limited to 7 days
Minimum deposit required to claim bonuses
100% up to 2,300€
Min. Deposit
20€
Wagering
35x Bonus
Valid Time
7 Days
Rank 1 of 35
How Do I Sign Up for 24K Casino?
Signing up for 24K Casino is straightforward and quick. Ensure you have a valid email and preferred payment method ready before you start.
Visit the 24K Casino website.
Click the "Register" button at the top right corner.
Enter your email address and create a secure password for your account.
Choose your preferred currency and confirm you are over 18 years old by ticking the appropriate box.
Complete your registration by filling out your personal details, including your name, date of birth, and address.
After completing the registration, check your email for a confirmation link to activate your account. Once activated, you can start exploring the casino games and make your first deposit to claim your welcome bonus.
Rank 35 of 35
Payment Methods at 24K Casino
It’s a punter’s delight for any online casino with multiple payment methods to choose from. Keeping up with the latest trends in the market, 24k Casino has added cryptocurrencies as a casino payment method. Players can now fund and withdraw funds using Bitcoin, Dogecoin, Bitcoin Cash, Ethereum, Litecoin, Tron, Dash and Tether. Additionally, 24k Casino also supports a host of e-wallets to provide the ultimate experience for punters. PaysafeCard , Sofort, Skrill And Neteller. The list does not end there, 24k accepts some international online payment methods such as OXXO Pay, Poli Ecopayz And Trustly. Other conventional methods include:
- Visa card,
- MasterCard,
- Bank transfer
Unlike most online casinos, 24k Casino supports gambling payouts for Original Credit Transfer (OCT) and Payment Transfer from visa and MasterCard respectively. However, for such a payout to occur, a player must have done a deposit via visa or MasterCard.
Additionally, the credit card must not be a corporate one and the country of issue mustn't be restricted by the online casino. USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia and Singapore are a list of countries that do not support original credit transfer from Visa.
On the other hand, over 20 countries accept the use of MasterCard’s payment transfer including Austria, Belgium, Denmark, France, Germany, Greece and Italy. 24k Casino has set a transaction limit of €60,000 for Visa and €5,000 for MasterCard.
Payment Methods





Crypto is accepted

Numerous e-wallet options
Supports cryptocurrencies
Offers fast withdrawals
Some countries don't support Visa transfers
High minimum deposit for certain payment methods
Withdrawal Times at 24K Casino
How long does it take to credit a 24k Casino bonus to a player’s account? Depending on the payment method used and the amount of funds the receipt of funds after withdrawal is different. According to 24k Casino, any request for withdrawal or refund has to be made through customer support. Players must have the necessary documents required for conducting the KYC process. Withdrawal requests are processed within 72 hours by the support staff if the amount requested is less than €1000. If the payout request exceeds €1000, it takes up to 7 days following the queue. Having said that, players using cryptocurrency receive their funds quicker compared to players with other payment options. It takes less than 24 hours to receive funds withdrawn via Bitcoin or any other crypto.

Lowest
1-4 Days

24K Casino
1-4 Days

Highest
1-2 Days
Rank 35 of 35
24K Casino Games - Slots and Table Games
Slots are undoubtedly the backbone of any online casino because of their exciting nature and easy to learn aspect. So what’s your preferred theme? Is it an adventure, superhero, horror, fantasy, sports, western, Asian or movies? 24k Casino covers all the favourite themes a player could think of. Additionally, 24k Casino allows players to play for free before wagering real money. Apart from examining the performance of the slot games, this is also an opportunity for amateurs to learn. Their ability to load flawlessly enables players to play online slots through their mobile phones. Some of the popular 24k slots include Divine Fortune, Aloha, Jack and the Beanstalk, Space and many more. Any table games enthusiasts out there? Make your move at 24k Casino which offers plenty of Vegas-style table games where players can choose to play roulette or blackjack against a live dealer from anywhere. Whether in the office, at home or on the subway train enjoy table games such as European Roulette, different variations of baccarat and so much more. On the flip side of extensive games and magnificent features, 24k Casino does not offer any jackpot games.
Game Providers





Popular Slots




+ 6

Variety of slot themes available
Option to play for free before wagering
Smooth mobile compatibility
No jackpot games
Limited live dealer game variations
24K Live Casino
Experience table games with 24k live casino from a whole new dimension. Streaming of all live casino games including table games takes place on your computer of a live studio in real-time. It is possible to chat with the live dealer as they draw cards from the shoe and shuffle them using the automatic shuffle machines. Players at 24k Casino can select a variety of live dealer table games such as Live Baccarat, Live Blackjack, Casino Hold’em, Burgas Baccarat, Lucky 7, Blackjack 7, E-Roulette, Portomaso Roulette, Speed Roulette And Many More. Providers of the Live Dealer Table Games Include Wazdan, Pariplay, Netent and Betsoft.
24K Casino Payout Rate (RTP)
Does 24k Casino have a decent RTP rating? The standard RTP for most reputable online casinos ranges between 95% - 98%. Players always look for online casinos with a high RTP value. Although the online casino does not give any information on RTP rates, the team of experts conducting this 24k Casino review came up with some pretty interesting figures. All 24k online slots have RTP over 96.4% with elite commandos HD having the highest RTP of 98.2%.
24K Casino Software
Who is responsible for the stunning graphics and seamless usability during gameplay at 24k Casino? It’s pretty simple, the merger between 24k Casino and world-beaters in gaming software provision. These top-notch companies do not just provide the best gaming software, they also update 24k Casino with new games using state-of-the-art technology. 24k Casino software providers list is packed with nothing but the best including NetEnt, 1x2 Network, Amatic, Apollo Games, Asia Gaming, Authentic Gaming, Booming Games, Cayetano Gaming, Egt, Eyecon, Edict, Evolution Gaming, Evoplay, Isoftbet, Nolimit City, Pariplay, Platypus, Playson, PlaynGo, Pragmatic Play, Red Rake, Red Tiger, Tomhorn, Thunderkick, Quickspin and Wazdan. NetEnt software company, which provides a huge chunk of games such as Irish Pot Of Luck, Jumanji, Blood Suckers, Space, Primate King, Rome: The Golden Age, has Most Of Its Games Restricted In Some Countries. Players In Belgium, Denmark, Mexico, Portugal Romania, Hong Kong, North Korea, Singapore, Iran, Czech Republic just to name a few. 24k live casino section is a whole new world! The online casino offers a strong selection of live casino games beyond what the land casino could provide. The live casino section at 24k is also home to some renowned software providers. One of the favourite live casino games at 24k is Gonzo’s Treasure Hunt which is provided by one of the largest software companies: Evolution.

Lowest
94.50%

24K Casino
95.50%

Highest
95.85%
Rank 35 of 35
24K Casino Fairness and Legitimacy
24k Casino website is operated by Phoenix Media-Tech B.V which is authorized and regulated by the Government of Curacao. To ensure fair play, the online casino also holds a gaming license from Netherlands Antilles which is carried out under the country’s legislation. After ensuring the player’s environment is properly regulated, 24k Casino goes ahead to ensure their safety in the regulated environment? How does the online casino achieve this? Although the casino does provide clarity on whether it's audited or not, the use of non-personal data collected via cookies or log files assist 24k Casino to create an audit trail. The collaboration between 24k Casino and the best software providers gives a clear indication regarding the fairness of games. most of these software providers such as Microgaming and NetEnt ensure that their games are periodically tested.
Operated under Curacao licensing
Adheres to Netherlands Antilles gaming laws
Games tested by reputable software providers
Unclear if independently audited regularly
Lacks transparency on fairness reports
24K Casino Security
Did you know it is a requirement by law for any online casino to protect players’ data? 24k Casino takes this obligation seriously in the way it handles and uses players’ personal information. Every piece of data on a player’s account is securely held in robust servers in a data warehouse. Some of the personal information may include telephone recordings and paper documents. Employees, agents and contractors at 24k Casino undergo a vigorous security check and training to ensure they maintain the utmost confidentiality of players’ personal information. While using the online casino’s website, 24k collect collects non-personal data to track players’ IP addresses purposely to prevent any 24k Casino fraud. Player’s at 24k Casino also have a role to play regarding the security of their personal information. The online casino remains adamant that you’re responsible for keeping your login details safe and confidential.
24K Casino Responsible Gambling Record
Although gambling is entertaining, it is possible to lose control if played irresponsibly. Therefore, online casinos usually promote a responsible gaming agenda to protect players who might find themselves in such a situation. Availability of the self-exclusion policy shows that 24k Casino puts the needs of the players first. The voluntary self-exclusion policy restricts a player from wagering using their online casino account for a minimum period of 6 months. This period is usually referred to as the cooling-off period. Furthermore, 24k Casino allows players to set a maximum deposit limit through the assistance of the customer support team.
Rank 35 of 35
24K Casino Live Chat and Support Options
One particular aspect of 24k Casino thatneeds improvement is customer support. Top casinos in the industry offer players a variety of options to contact the online casino whenever they need help. Unfortunately, the lack of depth when it comes to customer support options makes the 24k Casino rate poorly. Punters can contact 24k Casino via email or make a phone call which may be recorded for training or security purposes. At the bottom of the 24k Casino, the site is a ‘contact us’ button which the casino claims to work as a live chat. However, the live agent cannot communicate to the player via the same channel. Once you click on the ‘contact us’ icon, a player provides their name and email address where feedback is responded to. Additional information about the online casino can be found in the frequently asked questions (FAQ) section. The detailed section involves topics such as deposits and withdrawals, 24k Casino bonuses, casino, security, responsible gaming and the 24k loyalty program.
Email support is available
Phone support with recorded calls for security
Detailed FAQ section
No true live chat service
Slow response through any means
How 24K Casino Performs Against the Competition
See how 24K Casino performs in various key metrics against all casinos we have reviewed!
Rank 4 of 35
24K Casino Apps and Mobile Version
24K Casino does not offer a dedicated mobile app for Android or iOS devices. However, the casino is fully optimized for mobile browsers, allowing players to access a wide range of games on their smartphones and tablets. The mobile version is responsive and user-friendly, providing a smooth and enjoyable experience. Players can easily navigate through the site, make deposits, withdraw funds, and access customer support. Reviews highlight the mobile version’s ease of use and seamless performance, though some users note that a dedicated app would further enhance the mobile gaming experience.
Usability of the Online Casino
24k Casino design and colour texture are simple with minimal complications. The dark background with a touch of golden yellow and white colours makes icons and minute details appear sharp and visible. The arrangement of different icons on the page makes players navigation very easy. The search button reduces the stress of having to scroll through the thousands of games offered by the online casino. Impressively, one can filter their favourite games depending on the software provider. By clicking on the ‘all providers’ tab, a list of all 24k Casino software providers is revealed allowing a player to choose one or more. The registration procedure for new customers is easy and instant. Once a player’ details are entered and the account verified they can begin wagering immediately. A variety of bonus deals make a punter’s experience enjoyable. Besides offering a variety, the offers are easy to retrieve with minimal deposit requirements.
24K Casino FAQ
What is the contact number for the 24K Casino?
Currently, 24k Casino does not have a contact number for United Kingdom players to reach customer support. However, it is possible to submit your complaint or question via email since the online casino lacks a live chat option. Most players prefer using the live chat option since it is cheaper compared to the other alternatives.
How do I log in to 24K Casino?
To access your account you need to enter your email address and password created during the registration. The login tab is placed just next to the register tab at the top right-hand corner of the site. In case you have forgotten your password, click on the forgot password link and reset a new one instantly.
How do I close my account at 24K Casino?
Account closure at 24k Casino may be in two ways: temporary closure, otherwise known as self-exclusion or permanent account termination. For permanent closure, you must provide a 24-hour notice to the online casino through the customer support email. On the notice, state the reason(s) why you need the account closed. Confirmation of closure of your account is sent to you confirming the closure and the effective date when this will happen. After the closure of your account, 24k Casino will refund any outstanding balance back to you.
Is 24K Casino a rip off/fraud?
Even though the existence of fraud casinos is real, 24k Casino is certainly not among them. As a brand, 24k Casino can be trusted especially with the multiple licenses and regulations from different territories. Since its inception, no incidence of 24k Casino fraud has been reported. The variety of games on the platform is the highlight for the majority of users on 24k Casino. However, lack of a live chat option and a slow verification process are some of the issues players need to be fixed.
Do you have to download software to play at 24K Casino?
Gameplay at 24k Casino takes you to another level of gambling experience. Away from all the hassle of having to download software to play online games, 24k Casino lets you play enjoy the game from your browser. All you need to do is to ensure your web browser, whether desktop or mobile phone, is updated with the latest computer software.
Can I pay by mobile at 24K Casino?
Players at 24k Casino cannot use a mobile payment method to fund their accounts. Although the advancement of mobile phones has revolutionized how we go about our daily lives including playing online casino games via mobile phones, the online casino is yet to adopt such a method. However, there is no need to get worried since 24k Casino support numerous payment methods including cryptocurrency such as Bitcoin.
Does 24K Casino accept PayPal or cryptocurrency?
Whilst accepting several e-wallets on its platform, 24k Casino does not accept the use of PayPal as a payment method. Being one of the most popular e-wallets, the online casino should add it to its platform and join others like Skrill, Neteller, Sofort And EcoPayz. Regardless of the payment method used the minimum deposit and withdrawal amount at 24k Casino is €10.
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