Are There Any Negative Customer Reviews?
24K Casino has just been around for a few years. However, the period is long enough to ascertain whether the platform is legit or not. There are a few complaints on how the casino discharges some services, such as responding to queries and withdrawal requests. Many of the clients decry the delay. However, much of the feedback is positive.
We checked the feedback for signs of fraud such as cash withheld, changing the rules of the game, or credit card fraud and did not find any. Our investigation team did not find any biased games and disputes on how winners were awarded.
Many of the complaints were about delays in getting issues reported to customer service sorted out, delays in withdrawing cash and verifying accounts, and country restrictions. The largest number of complaints revolve around customers that did not read the terms and conditions before using features such as 2K Casino bonuses and making withdrawals.
This leads to service denials and delays, which, in turn, triggers complaints. It is advisable to seek the help of the customer service personnel whenever you cannot understand a requirement so that you are not denied the enjoyment of the feature in question.
