Are There Any Negative Customer Reviews?
While Bally casino is a reputable online casino, it is not immune from negative comments. There are a few complaints that online casino players have about this platform.
The most common negative comment about this online casino is regarding the limited payment options. This online casino offers less than half a dozen payment methods. This is quite limited especially if you consider the fact that most reputable online casinos accept several payment methods, some over two dozen.
The limited payment options at Bally casino make it hard for players who would prefer a wide range of options when it comes to payment methods.
Another issue of concern about this online casino is the lack of a phone number. The online casino does not offer support via phone calls. This is challenging for players who may have issues that require immediate one-on one support.
However, the online casino has alternative support options like 24/7 live chat and email. There is also a customer support page (FAQs) that addresses the most commonly asked questions by clients at the online casino.Another negative comment we found about the online casino is regarding its limited bonuses.
The online casino does not have a no deposit bonus, which is one of the most popular offers that players look out for from online casinos. Also, there isn’t a deposit bonus at this casino.
This sets it aside (adversely) from its competitors who particularly offer deposit bonuses to their new clients and players who join the casino for the first time. instead of no deposit or deposit bonus, players get a moneyback guarantee bonus when they sign up to the online casino, which is not a standard bonus offer. The casino also lacks standard bonuses like VIP loyalty bonuses, which turns a lot of players off.
Furthermore, there are concerns about the casino’s availability in various countries. This Bally Casino website is only available in English, and so is its customer support and live chat. This limits players that do not speak English, even when they are based within the casino’s legal jurisdiction.
