What our readers say about Barz Casino
Jacob Evans is an influential figure in the world of online gambling, initially engaging with online casinos during university before moving on as a croupier in live casino games. His extensive experience from player to industry insider culminated in him launching a successful carrier in writing guides and assisting gamblers globally, leveraging his deep understanding of the online gambling world.
Are There Any Negative Customer Reviews About Barz Casino?
Like any business operating online, customer reviews are inevitable. According to research, more than 80% of internet users first check online for reviews before they can purchase a product or a service. When browsing on watchdog sites such as Trust Pilot, we found around 55 reviews on Barz Casino.
Most of the players praised Barz Casino for having a quick withdrawal time, some stating that they received their money in under 1 hour. Another customer stated the easy navigation and access to bonuses on this White Hat gambling platform. Others said that the game catalogue was well-stocked to suit different types of players.
However, there was also a huge share of players expressing their dissatisfaction regarding the casino. They pointed out the difficulty they experienced in withdrawing funds, especially when they had to verify with documents. Upon reaching the live chat, they had bad experiences with automated responses and had to wait for email confirmations for withdrawals (the emails never came).
Barz Casino Scam & Fraud Information
Reasons Why Barz Casino Is a Reputable Online Casino
Owned and Operated by White Hat Gaming
White Hat Gaming is a giant in the online gambling industry. This iGaming platform provides secure and scalable options with more than 100 casinos. Being a White Hat Gaming product, you can be sure to find exceptional services at Barz Casino.
A Wide Range of Games
As mentioned above, Barz Casino was established in 2021. It is less than five years old in the industry and has a vast portfolio of over 4500 games from 120 plus providers. Some of the names you can expect to find here include Big Time Gaming, BluePrint Gaming, ELK Studios, Pragmatic Play, Play ‘n Go, Net Gaming, and Microgaming among other big names in the iGaming industry. You get to choose from slots, tables, and live variations of your choice.
Various Channels for Customer Support
Barz Casino has various options for players to access customer support. The first and fastest option is the live chat support which is available 24/7 and gives players responses within 5 minutes. If you are looking for a sporadic experience or have attachments and lengthy issues, consider using email support. During our reviews and tests, we got responses within 2 to 13 hours. The other channel you can use is the FAQ pages that are loaded with the most asked questions alongside plausible answers.
Holds Reputable Licenses
Barz Casino holds a reputable license from the Malta Gaming Authority (MGA) under number MGA/B2C/370/2017. This is among the largest international casino regulators thus making it reputable. Besides the MGA, Barz Casino also has a UK Gambling Commission (UKGC) license under number 52894. You can be sure that you are on the right platform when you sign up for a casino with these two licenses.
Easy Navigation and Layout
There is nothing as disappointing as accessing a casino only to have a hard time scrolling through the menus. Barz Casino understands how important this is and has crafted its site with an easy layout. The design is friendly and accessible on different devices; mobile and desktop. With a fast-loading site, players can find their most preferred games and services on Barz Casino within 3 seconds. If you have faster internet or connections, the loading speed is ultimately faster. This applies for both desktop and mobile version of Barz casino.
What Can You Do In If You Suspect Fraud At Barz Casino?
When browsing through the Terms and Conditions at Barz Casino, we found a set-out Complaints Procedure that players should follow in case of any issues. For starters, you need to contact customer support via live chat or email. From here, a support host will investigate your fraud report and respond to it.
If the issue is not resolved at the first stage, the matter is referred to the Support Host’s Team Leader and they will review the matter and communicate their final decision to you. If you are dissatisfied with how the issue is handled, feel free to escalate it to the Complaint’s team. Here, you will get a case ID that you must quote in case of a correspondence. According to Barz Casino, they consider this the final stage of the procedure and promise to respond within 10 days.
Nevertheless, if you have gone through the whole procedure and still feel that the issue has not been well handled, you can escalate it to an ADR provider such as eCOGRA or the Pogg. There is a link provided on the website to redirect you to the eCOGRA or The Pogg complaints form.
After all this, don’t forget to leave a review on watchdog sites such as Trust Pilot and BBB (Better Business Bureau). This serves as a warning to other players who may want to sign up for the particular casino.
Is The Log In At Barz Casino Safe?
The login process at Barz Casino is arguably simple and safe. In the Privacy Policy, Barz Casino details that they collect personal data and information to facilitate smooth access to their services. This is usually identity data and contact data. Other data such as financial data will include your banking account and is used for payment purposes.
As for the login, you will need to enter your username/email and password. These are the details you were assigned upon registration on the platform. The site has stringent regulations in place to prevent unauthorised access to your account.
However, as the account owner, it is your responsibility to ensure that you don’t share these details with anyone intentionally. If you suspect or lose these details, contact Barz Casino as soon as possible and change the login details.
Is The Casino Bonus Of Barz Casino Reputable?
At the time of writing this review for Barz Casino, it had several offers including no deposit bonuses in the form of weekly prize wheels. The most notable offer was the 100% welcome bonus of up to € 500 plus 50 free spins. For you to get this bonus, you need to make a minimum deposit of € 20 on the first three deposits.
Further looking into the other bonuses, we noticed that the bonus had a wagering requirement of 40X and expired within 30 days (free spins after 10 days). The wagering terms and conditions for the bonuses are friendly and achievable within the set timeframe.
Additionally, our reviewers found that Barz Casino paid out the winnings as agreed as long as players included their verification documents. The Barz casino bonuses are legitimate and can be withdrawn as soon as the wagering requirements are met.
Is My Credit Card Data Safe?
Barz Casino, as written in its Privacy Policy, employs serious security measures to protect your data from unauthorised persons. This prevents unlawful processing, destruction and accidental loss. Your credit card data is well encrypted using TLS v1.2 at a minimum.
Additionally, the site is protected with SSL encryption which is a special protocol that automatically encrypts any information you send over Barz Casino. The server will then read the information using a private key. When your browser is properly configured, you can be sure to receive a warning message after accessing the secure pages.
With all the above measures, Barz Casino ensures that your credit card data is safe. However, as with any other gambling and online platforms, you must do due diligence before accessing any platform. If you are transacting over public Wi-Fi or using shared computers, you need to log out after you are done. If you suspect any issues or breaches of security, contact your credit card provider and Barz Casino.
Reader’s Call – We Will Help You
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