Are There Any Negative Customer Reviews?
In terms of customer reviews, Betfair Casino seems to have a good amount of customers loving the casino website. Customers seem generally pleased and have very positive things to say, there are however plenty of negative reports too. The main negative things that are said, are regarding terms and conditions attached to the website. These are regarding bonuses, and all types of payments, including Betfair PayPal. Customers seem to have been caught out by these, but have mentioned that they are clearly stated, on the website. Terms and conditions can be vast, but it is up to customers to read them thoroughly, and make sure they are understood, before they play in the casino.
There are also some negative reviews to be found, regarding withdrawing money, and the Betfair Casino customer verification process. Customers seem to be frustrated at the amount of time, verification can take before they can withdraw winnings. Betfair Casino do say that they have a strict verification process in place, so it can take a number of days to complete. Some of these reviews, have updated the review, to tell readers that the problem was resolved which is good to hear.