Bet365 Sportsbook Review 2025 - Player Ratings, Payouts and Customer Service

8.9

8.9

Sign Up Process

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Signing Up to Bet365

The signup process at Bet365 is relatively straightforward. Also, it takes a few minutes, and you do not need any prowess to complete the process.

Registering at Bet365 is straightforward and user-friendly, designed to guide you smoothly from signing up to placing your first bet. With direct app downloads and a simple form, getting started takes just a few steps, ensuring you quickly get to the heart of the action.

5.0

5.0

Payment Methods

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Payment Methods at Bet365

Bet365 is a regulated sportsbook. This means that one of the benefits of betting on this site is that you get access to safe and secure betting payment methods.

Major financial institutions allow players to make transactions directly with Bet365 because the site is legally licensed to operate in specific areas. The payment methods at Bet365 are split into deposit and withdrawal methods.

Bet365 offers a decent range of options for players when it comes to deposit methods. The most common options are credit cards like Visa and Mastercard, Debit cards and electronic wallets like Skrill and Neteller are also accepted. Furthermore, the site also allows wire transfers.

The withdrawal options at Bet365 also offer a fair range of options. Some of the common withdrawal methods available at Bet365 include Visa, Mastercard, bank transfer and many more.

The online site also accepts withdrawals via PayPal. The withdrawal payout timelines and limits differ depending on the withdrawal method one chooses.

Unfortunately, at the moment, Bet365 does not accept payments in crypto sites. However, the array of available payment options is quite impressive.

As the betting industry continues to embrace crypto payments as a medium of exchange, the site is likely to consider making changes in the future to accommodate the same. However, the available online banking methods are currently sufficient, safe, secure, and legally accepted.

It’s also worth mentioning that the payment methods may vary depending on your location. For instance, clients in the US may have access to different payment methods than those outside the US. The available options are still impressive for all clients.

Payment Methods

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Withdrawal Times at Bet365

The withdrawal times at Bet365 vary depending on the payment method chosen. For instance, card payments typically take from 1 to 5 business days to process and settle a payment. The timelines also depend on the bank or the financial institution.

Electronic payment methods may take up to 24 hours to process a payment, therefore considered faster in withdrawals than card payments, making them a good choice for clients that prefer faster withdrawals.

When you request a withdrawal via a payment method like PayPal, it will take a few minutes to approve the request. Some electronic payment options also offer instant withdrawals, like Skill.

You should know that the term “withdrawal time” refers to the duration of time taken for the withdrawn money to reflect in your account. The technical term is also “processing time.” When choosing a withdrawal method, you should make a point to consider the withdrawal time, which is usually explained in the terms and conditions. The faster the processing time, the better the payment method option.

Electronic wallets and cryptocurrencies are known to offer the fastest withdrawal times. Unfortunately, Bet365 does not support crypto payments. However, many payment methods offer instant withdrawals.

6.5

6.5

Game Selection

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Bet365 Live Betting & Streaming

At Bet365, live betting is one of the key attractions. The online betting site offers a dedicated in-play betting section covering most of the top major sports events and sports.

There are plenty of live betting markets for clients in this section from which clients can place bets on ongoing matches.

The live betting section incorporates a live streaming feature that allows players to view thousands of international events directly from the Bet365 website. The site does not charge any extra amount for the live streaming.

As long as you have an active and funded account, you can look for a specific event and click on “play” to live stream the event. The livestreaming covers most of the international events, matches and leagues, including the popular NBA, international soccer leagues, and races.

Game Providers

Popular Slots

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Bet365 Sports Markets Offered

Bet365 offers a wide range of sports betting markets, covering most major sports and niche sports worldwide. Some of the main sports markets available at Bet365 include:

1. Soccer/Football
2. Basketball
3. Tennis
4. American Football
5. Baseball
6. Ice Hockey
7. Cricket
8. Rugby Union
9. Rugby League
10. Golf
11. Motorsports (Formula 1, MotoGP, etc.)
12. Boxing
13. MMA (Mixed Martial Arts)
14. Cycling
15. Darts
16. Snooker
17. Volleyball
18. Gaelic Sports
19. Table Tennis
20. eSports (e.g., Dota 2, League of Legends, CS:GO)

These are just some of the sports markets available at Bet365. As you can see you can find all common sports, all the way to esports or even betting on Eurovision and other entertainment selections. The platform also covers various events and competitions within each sport, offering a comprehensive selection for sports betting enthusiasts.

At Bet365, the most common bet types are spread bets which involves wagering on a team’s margin of victory or defeat, and money line, which involves betting on a time to win a game outright regardless of the margin. There are totals, where a total number of points scored by both teams are combined.

Parlays and Prop bets are also available at Bet365. A parlay bet is a single bet that combines multiple bets into one wager. In a parlay, all of the straight bets must be successful for the overall bet to win.

If any of the individual bets within the parlay loses, the entire parlay bet is lost. Same game parlay bets are commonly placed on sports events, but they can also be used in other types of betting, such as horse racing or casino games.

Once you are aware and understand how each bet type works, you can then proceed to choose whichever works for you for the specific match or event, at your convenience. At Bet365, you can bet on a vast range of sports and events including international tournaments and races.

It is also worth mentioning that Bet365 offers live betting. This is where you can place live bets on a game after it starts. The bookmaker updates its markets and odds for ongoing games so you can place game props as the game or event continues.

Bet365 boasts of having some of the best live betting odds in the online betting market. This is one of the reasons for the brand’s positive reputation internationally. The site also boasts one of the deepest collections of odds or SGP combos.

Bet365 Betting Software

Bet365 partners with some of the leading software providers in the online gambling industry. Some of the software providers that have partnered with Bet365 sportsbook are:

• Hacksaw Gaming – this is an international software provider in the iGaming sector that designs slots, scratchcards, and instant win games. It has partnered with some of the largest brands in the iGaming industry, including Bet365. The games by Hacksaw Gaming are anchored on an industry-leading remote gaming server platform. At Bet365, Hacksaw is one of the key software providers.
• Gamatron – This software provider creates games and betting features with immersive sound designs, music, and exquisite user interfaces. Gamatron is unique since most of its product offerings have a strong Asian visual identity which differentiates them from their counterparts.
• Spearhead Studios – This is a real-money game production studio in the iGaming industry. The company builds video slots, tables, and online real-money games. The brand is licensed and adheres to responsible gaming principles. A good number of products at Bet365 are products of Spearhead Studios.
• Givme Games – This modern software provider creates high-quality games like slots for online betting sites and casinos. The software provider is relatively new to the market but has already made a name for itself and has its games on leading sites like Bet365.
• AlteaGaming – This is another modern software provider with a signature vibe including bright colours, glossy graphics, and classic designs. The software provider is responsible for the casino management systems used at Bet365 as well as some of the site’s games.

Bet365 betting software vaunts stunning visuals offering that allow clients to plunge themselves into fascinating gaming environments. The visuals are supported by high-quality graphics and stunningly-designed symbols with vibrant colors bringing the gaming experience to life. The software also provides engaging themes.

This is especially true for the casino section. The Bet365 software features diverse and captivating themes that enhance the clients’ experience.

The betting software also offers unique elements which include bonus rounds that add up to the excitement of the betting experience at Bet365.

Bet365 Payout Rate (RTP)

The overall payout rate for the sportsbook is not indicated on the site’s official site. However, the rate does differ depending on the sport and the event.

The most competitive odds across various sports have the best payout rates. You can find out this information (per sports or game) on the site before you place a bet.

7.0

7.0

License & Security

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Bet365 Fairness and Legitimacy

Bet365 is a licensed and regulated online betting site. The company is licensed and regulated by several reputable regulatory bodies in the UK, US, and beyond.

For instance, Bet365 has a license from the United Kingdom Gambling Commission, the Gibraltar Gambling Commission, and the Malta Gambling Authority.

These regulatory bodies are known for their strict rules, most of which are aimed at creating a fair betting experience for clients. So, Bet365 goes through frequent audits to make sure that its services are fair and legitimate.

The fact that the site is still licensed is an indicator that it has maintained fairness standards set by the regulatory bodies.

Besides its licensing, which is an indicator of the legitimacy of Bet365, this betting site also boasts of being one of the longest-standing and most reputable online sportsbooks in the world.

The site was established in 2000. Therefore, Bet365 has more than two decades of experience and maintained a good reputation throughout. This is an indicator of its legitimacy.

Furthermore, there are several positive reviews from clients that speak to the legitimacy and fairness of the practices at Bet365.

Bet365's Commitment to Responsible Betting

Bet365 takes the welfare of its players very seriously. The site has an entire page dedicated to responsible gambling. This is an initiative that supports safe and responsible betting practices among Bet365 clients. There are responsible gambling tools like:

• My activity – this is a feature that allows you to keep track of your gambling activities so you know if there are any warning signs of irresponsible gambling
• Deposit limits – you can use this tool to limit the amount you deposit in hours and days. This allows you to spend wisely on your betting.
• Reality checks – this is a tool that allows you to set notifications that help you manage your time when it comes to your betting practices.
• Time out – this is a tool that allows you to take breaks from gambling without closing your account. This way, you can avoid issues like gambling addictions.
• Self-exclusion – this is a responsible gambling tool that helps you stay in control of your gambling by excluding yourself from participating in betting for some time.

Bet365 also takes active steps towards the gambling problem protecting minors from gambling. The site does not allow minors to create accounts or gamble on the platform.

Also, there are many resources for responsible gambling including links to helpful organizations like independent gambling support organizations.

9.7

9.7

Customer Service

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Bet365 Customer Support

Bet365 has multiple customer support channels through which you can engage their agents if you run into a problem while playing at the casino. Below are the three customer support channels for clients at Bet365.

The key customer support channel at Bet365 is the live chat tool. This is a support channel where you can chat with live agents at any time 24/7. The live chat window is available on every page of the website, making it easy to find and use.

Other than the live chat, clients can also get support via email. You can send an email to support for assistance at any time. The staff takes approximately 24 to 48 hours to respond to emails from clients.

You can also seek assistance via social media channels like Twitter (X). This betting site has active social media channels and agents that respond to direct messages and enquiries at any time. Bet365 also boasts of the fact that its customer support is available in several languages.

There are over 20 support languages for clients from different parts of the world. When sending an email, you can specify the language in the email address as explained on the website so that you can get support in your preferred language.