Are There Any Negative Customer Reviews?
Yes, there have been a few customer complaints that have greatly questioned Bitkingz Casino's trustworthiness towards its customers.
A few complaints have called the casino out for its inability to process player's huge winnings. These comments in various review sites have expressed dissatisfaction with how the casino handled their complaints.
One customer said that the casino withheld their huge winnings and started to question their identity. Right before the customer could forward their identity documents, Bitkingz closed down their casino accounts without any further information. The customer claimed that they did not get their deposit back.
Another complaint was about the customer support at Bitkingz Casino. The comment stated that the customer had a bad experience with a particular support agent who was rude and unwilling to offer any assistance.
Since Bitkingz still doesn't have an official account with these review sites, it is still impossible to verify the validity of the complaints. It would, therefore, be inappropriate to base our review of Bitkingz on these complaints and assume the casino is illegitimate. It would only be right to base our Bitkingz legitimacy rating on investigating whether the services and products currently on offer at the casino are legitimate or not.
