BitStarz Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

9.5

9.5

Sign Up Process

Rank 0 of 29

How Do I Sign Up for BitStarz Casino?

Signing up for BitStarz Casino is quick and easy, allowing you to start playing in just a few minutes.

Once your account is active, you can deposit funds and choose from various welcome bonuses, such as deposit bonuses or free spins, to start enjoying all the benefits of BitStarz Casino.

7.0

7.0

Payment Methods

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Payment Methods at BitStarz Casino

BitStarz Casino has 4 types of payment systems; e-wallets, credit/debit cards, online vouchers and crypto-wallets. E-wallets on BitStarz Casino include ecoPayz, Neosurf and MiFinity. They are popular as it is simple to create an account, and its payment processing is instant. It also has elastic payment limits, with up to €4,000 processed (deposited or withdrawn) in a day. Crypto wallets have the largest number of entries as payment options. They have a wider payment margin depending on the cryptocurrency. Most of them do not have a maximum deposit amount, making it flexible for most crypto gamblers. On withdrawals, they allow up to €20,000, which is 5 times the average of an e-wallet. Cryptocurrency allowed on Bitstarz casino include Bitcoin, Binance Coin, Tron, Ethereum, Ripple, Dogecoin, Cardano, Bitcoin Cash and Litecoin. You can also use debit/credit cards for your Bitstarz casino transactions. VISA, MasterCard and Maestro are the 3 debit/credit cards available to Bitstarz casino customers. Thanks to their networks, they have the largest combined market share among the payment options. Online casinos love them due to their anti-money laundering policies. They can also detect Bitstarz casino fraud, helping the customer and the casino avert any financial and identity theft. E-vouchers are also growing, thanks to their privacy feature. A customer purchases the voucher from an accredited outlet and keys in the voucher number on their account. It takes care of the gambler’s identity both on deposits and withdrawals. CashtoCode is the only e-voucher on Bitstarz casino.

Payment Methods

+ 8

Crypto is accepted

+ 1

Withdrawal Times at BitStarz Casino

All payment options on BitStarz Casino process and deliver their remittance instantly. They all have an updated user identification feature that makes it simpler to confirm and send the funds. Cryptocurrencies use unique codes to process withdrawals, maintaining the user's anonymity. E-wallets use either a code or email address to process withdrawals. Either way, funds move immediately to the user account.

Another notable feature of the BitStarz Casino payment option is that they do not charge for the transactions. However, the only major difference among the payment options is the withdrawal amount. All cryptocurrencies allow up to €20,000 worth in their respective currencies. EcoPayz users can withdraw up to €4,000, while MiFinity is the least with €1,000. All the limits apply daily.

Debit/credit cards and bank transfers take longer to process withdrawals as they need in-person approvals. The average timelines for withdrawal range between 3 to 5 business days, thanks to the strict anti-money laundering policies. These policies are crucial in eliminating any traces of BitStarz Casino fraud.

Payout time compared to others

Rank 38 of 29

Lowest

2-5 Days

BitStarz

12-24 Hours

Highest

Instant

7.4

7.4

Game Selection

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BitStarz Casino Games - Slots and Table Games

BitStarz Casino slots make up a significant number of the 3100+ games on the platform. The other games include live casino and table games. Jackpots like Tripple X Babies, Secrets of Sherwood and Fa Fa Babies are also available for bettors. These games come from different casino software providers, each with specific game genres. Slots are the most popular games on table games. They are further divided into classic and new games. Some of the classic slots include Fortune Three (Gamebeat), Sun Goddess (Amatic) and Lucky 3 Streak (Endorphina). The games' themes are old school, with fruity challenges, ancient storylines and princess-like plots. Bitstarz casino also has the new-age slots with futuristic themes like Sci-Fi. Slots with this genre include Legend of Atlantis (Platipus) and the Cyber Wolf (Endorphina). Table games are common, especially with classic gamblers, although there are new-age variants that apply to current gamblers. Roulettes, Blackjack and baccarat form the bulk of the games. On the other hand, live games also take a significant portion of the Bitstarz casino games, with Evolution Gaming contributing significantly. Lucky Streak is another developer with several games on Bitstarz casino.

Game Providers

+ 33

Popular Slots

+ 14

BitStarz Live Casino

Live casino is a growing phenomenon among casino gamers, thanks to their prompt payment systems and interactive features. You have different variants up for grabs, from Blackjack live to roulette and baccarat. Most live casino games are table games, with Evolution Gaming as the main developer. It also produces other live games like Dream Catcher, Sic Bo, Cash or Crash and Crazy Time. Lucky Streak also produces Bitstarz casino's live games. However, it has less than 10 entries currently. Some of its live games include Baccarat, roulette and blackjack variants.

BitStarz Casino Payout Rate (RTP)

BitStarz Casino games have varied RTP rates depending on the type of game. Table games have the highest average RTP rates, with some reaching 99%. BitStarz Casino slots range from 80% to 98%. However, a good number falls between 95% and 98%, depending on the game difficulty level. These figures are not unique to Bitstarz casino as they are standard practice across online games. Click on the game and read its terms to get the actual RTP.

BitStarz Casino Software

The casino has 53 casino software games, with up to 3104 games. However, this figure keeps on increasing as there are new games every week. There are a mixture of classic developers and a host of contemporary ones, each with their forte.

Evolution Gaming has the highest number of entries with 204 games. Most of these are live casino games, which is Evolution Gaming's main focus. Lucky Streak also falls under the live games category, although it only has 6 games.

Pragmatic Play also ranks high on the number of entries, totalling 197. It has mixed game genres, ranging from fruity challenges to ancient themes. The developer is also famed for its Drops and Wins promotion, which is popular among new age gamblers.

Spinomenal also has a significant following with over 184 games. The developer is good with classic games sourced from South America (Aztec stories), Egypt (pharaohs, Tombs and Mummies) and a touch of fruity challenges.

Other casino software developers with over 100 games on Bitstarz casino include Evoplay (table games and fruity slots), Wazdan (sci-fi and fruity challenges), Betsoft Gaming (classic and adventure games) and Amatic (classic, fruity and adventure games).

There are also other emerging developers with below 50 games on the platform. They include Reflex Gaming, Rabcat, Print Studies and Northenlights. Others are Fantasma, Netgame Entertainment, Jade Rabbit Studios, Bang Bang Games and Maxwin Gaming. Each of the games listed has its forte, but most of them produce video slot games.

To get the complete list of the gaming software providers and their games, go to Bitstarz casino and zero down on the game providers' page. It has the updated number of games per software provider.

Win rate compared to others

Rank 7 of 29

Lowest

91.00%

BitStarz

96.76%

Highest

97.14%

8.0

8.0

License & Security

Rank 0 of 29

BitStarz Casino Fairness and Legitimacy

BitStarz Casino is a brand name run by Dama N. V, a company registered in Curacao. They operate in Curacao and Cyprus as limited companies and are bound by the countries' company laws. The casino abides by the Curacao Gaming Authority rules and the European Gambling rules. Secondly, the software providers are internationally renowned companies known for fairness and justice. The casino cannot manipulate spin outcomes, making the whole process legitimate. Thirdly, there are internal and external conflict resolution procedures. When a complaint arises, the complainant goes through the entire procedure, escalating depending on the seriousness. If the aggrieved person or party is not satisfied with the ruling, they can appeal to an independent adjudicator for further action. They are quasi-judicial bodies well versed with gaming laws. Their outcome is impartial and final. Every Bitstarz casino bonus has achievable processes. Customers who fulfil these terms and are legitimate members of the casino get the bonus. The system undergoes a self-check mechanism to audit its client base and products from time to time. It may prompt account detail verification, which you must provide to continue enjoying the service.

BitStarz Casino Security

Customers' details and financial information are out of bounds to non-authorised people. Bitstarz casino uses SSL encryption to deter any unwanted accounts or people from accessing private information. They also have a law prohibiting any staff member from selling personal data to 3rd parties. Anyone found liable risks job termination, penalty fined, jail time or all the 3 punishments.

The government is the only entity allowed by law to get customers' details. However, they should show the reason for their demand and a subpoena or a warrant from a competent judge. The only situation that can warrant such demands is a threat to national security or suspected Bitstarz casino fraud, especially money laundering.

Ultimately, the Bitstarz casino account security lies in the hands of the account holder. You should not leave your account unattended and avoid login in on public computers. Contact customer care immediately and request a password reset if you suspect any suspicious activity.

The same case applies to payment platforms linked to your Bitstarz casino. Keep their passwords away from anyone. If they is a break in communication between the 2, reach out to customer care for assistance. However, do not reveal your login details.

BitStarz Casino Responsible Gambling Record

BitStarz Casino takes responsible gambling seriously, both as a regulatory task and a social responsibility. The casino has account control tools that help monitor account activities and advice the account owner accordingly. Some of the problems the tool can identify are back to back betting and high volumes of betting in a day. Once they spot these patterns, they reach out to the customer and advise them against the vice. If the pattern continues, they contact gambling control organisations and link up the customer for further control measures.

Alternatively, there are self-regulation features when setting up the account. You can enter the maximum you can spend in a day, week or month. If you reach the ceiling, the system automatically disables the account until the pre-set time elapses. If you did not set it when creating the account, contact customer service for help.

GamCare and Gamble Anonymous are BitStarz Casino partners in gambling control. They have enough materials for self-teaching and a program for addicts. Gamble Anonymous is a group of reformed gambling addicts who move around teaching addicts about gambling vices.

9.7

9.7

Customer Service

Rank 0 of 29

BitStarz Casino Live Chat and Support Options

Customer experience is admirable on BitStarz Casino due to their progressive methods. On the right side of the main page, there is a green portal labelled HELP. When you click on it, it has answers to all possible questions. First, there is the FAQs section that lists all common questions on the platform. Most of the questions range from account creation, password reset, purchasing cryptocurrencies and bonuses. If your question isn't on the FAQs section, go to the live chat. You will communicate directly with support staff, who will direct you accordingly. If the task involves something more technical, they can forward you to the relevant department. The last resort is email, which is meant for formal or structured questions. Use support@bitstarz.com as your address and enlist any query you might have. It takes less than 24 hours to get an answer. However, we also have social media handles where you can follow Bitstarz casino conversations, promotion releases and other communication from the operations desk. Follow their Facebook, Twitter and Instagram pages, and join their telegram group for more on the slots, promotions, table games and the next big thing in casino gambling.