Boom Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 26, 2025
Boom Casino is a dynamic online gaming platform that offers a unique and engaging experience for players. Launched in 2020, it features a modern design and a user-friendly interface, catering to both beginners and seasoned gamblers. With a wide range of games from top providers, Boom Casino ensures an exciting and diverse gaming environment.
Offers games from multiple providers
It has a loyalty program
Easy-to-navigate website
Quick and easy deposits and withdrawals
Responsive customer support via live chat
No dedicated casino app for mobile players
It is not available in many countries
My Verdict
Boom Casino offers a modern, user-friendly experience with a vast selection of games from top providers, ensuring variety and quality. The platform's bonuses and personalized game recommendations add value, enhancing the overall gaming experience for both new and experienced players. While Boom Casino excels in many areas, occasional technical glitches and the lack of a dedicated mobile app may deter some users. However, with strong customer support and a secure, fair gaming environment, it remains a reliable choice for online casino enthusiasts.
Awesome!
Better than 97% of all casinos.
Boom Casino Bonus Offers
All the hottest at one place, just for you!
Welcome Package
500€ Welcome Bonus
1st Deposit
500€
Win rate
96.50%
Payout time
1-3 Days
1st Deposit Bonus
500€ Sign up bonus
Percentage
100%
Wagering
40x Bonus
Valid Time
—
Screenshots from Boom Casino
Taken by Jacob Evans on Jan 30, 2025
Rank 0 of 29
Lowest
0
Boom Casino
500€
Highest
90,001$
"What I love about Boom Casino's bonuses is the mix of generous cash matches and exciting free spins, perfect for trying new games."
Boom Casino Bonus
Boom Casino currently offers a generous welcome bonus for new players, providing a 100% match bonus up to 500€ on the first deposit. In addition to the deposit bonus, players receive two bonus rounds in the popular slot game Jammin’ Jars. This bonus provides an excellent opportunity for newcomers to boost their initial bankroll and explore the game selection after a minimum deposit of only 20€.
Players must meet the 40 times wagering requirements to withdraw any winnings derived from the bonus funds or free spins, ensuring a fair gaming experience.
Attractive 100% match for new players
Gives bonus rounds on popular slots
Easy-to-claim bonuses
Wagering requirements can be restrictive
Free spins are applicable to selected games only
100% up to 500€
+0 Free Spins
Min. Deposit
20€
Wagering
40x Bonus
Maximum Bet
—
Valid Time
—
Rank 0 of 29
How Do I Sign Up for Boom Casino?
Signing up at Boom Casino is quick and straightforward. Make sure you have your personal information and payment details ready before starting the registration process.
Visit the Boom Casino website on your mobile device or desktop.
Click the green "Sign Up" button at the top corner of the homepage.
Enter your email address, create a password, and provide your phone number.
Fill in your personal details, including your name and place of residence.
Select your preferred currency and add a payment method.
After completing these steps, your account will be ready for use. Remember to provide accurate information to ensure smooth transactions and support. Once your account is set up, you can explore the games and claim any welcome bonuses offered.
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Payment Methods at Boom Casino
As indicated earlier, Boom Casino has joined hands with several leading payment providers from around the globe. Depending on the jurisdiction of the player, some local methods may be available and others unavailable. Players can find a list of the available methods under the banking section of their accounts. The FAQ page also providers more information on the methods and banking policies of the casino. Some of the methods available on the platform include bank transfer, Interac, Ecopayz, Visa, MasterCard, iDeal, Paysafecard and MuchBetter. Most of these methods allow for both deposits and withdrawals to user accounts. Therefore, players do not have to add many methods into their accounts. All deposits into the account are free and instant. Therefore, you can have your cash ready for wagering as soon as you make the deposit. On the other hand, the time it takes for withdrawals may differ from one method to another. On the other hand, new customers should verify their accounts before they make their first withdrawal. The process for verifying an account is found on the FAQ page under payments. The minimum you can withdraw or deposit in one go is $20. There is no stated maximum deposit. You can have more than one method activated on the casino for the purposes of different transactions. However, this number is limited to four methods.
Payment Methods
Crypto is not accepted
Instant deposits with no fees
Wide range of global payment options
Most methods are available for deposits and withdrawals
Verification is required before first withdrawal
Limited to 4 active payment methods per account
Withdrawal Times at Boom Casino
Payouts through e-wallets are the fastest and are completed in up to one hour. Card payments may take three to five days, while bank transfers may take up to 72 hours to be completed. All the methods have a pending time of up to five hours. The account allows you to withdraw up to $10,000 a transaction, except for the jackpot winnings. However, the minimum you can withdraw is $20. However, VIP members may ask for an increase in the amount they can withdraw in a month. Different methods may have different maximum withdrawals based on the user transaction history. In that case, you may contact your service providers on how to increase your withdrawal amount. Boom Casino does not limit the time of the day or week that you make your withdrawal. You can also cancel any pending withdrawals without any penalties.
Lowest
2-5 Days
Boom Casino
1-3 Days
Highest
Instant
Rank 0 of 29
Boom Casino Games - Slots and Table Games
Boom Casino offers an extensive collection of over 2,000 slot and table games from top-tier software providers such as NetEnt, Play'n GO, Microgaming, and Evolution Gaming. The slot selection includes popular titles like Starburst, Book of Dead, and Gonzo's Quest, as well as progressive jackpot slots like Mega Moolah and Divine Fortune, which offer the chance for substantial payouts. For table game enthusiasts, Boom Casino provides a variety of options, including multiple versions of blackjack, roulette, baccarat, and poker. Additionally, there is a robust live casino section powered by Evolution Gaming, featuring live dealers for games like live blackjack, live roulette, and live baccarat, creating an immersive gaming experience. The diverse game library ensures that players of all preferences find something to enjoy.
Game Providers
Popular Slots
+ 11
Game library with over 2,000 slots
Has live casino section with real dealers
Classic table games and progressive jackpots
Not all games contribute equally to bonus wagering
Limited availability of certain table game variations
Boom Live Casino
Boom Casino's live casino offers an immersive gaming experience with a wide variety of live dealer games, including blackjack, roulette, baccarat, and poker. Powered by leading providers like Evolution Gaming, it ensures high-quality streaming and professional dealers. Players can enjoy real-time interaction, enhancing the authentic casino atmosphere, whether on desktop or mobile devices, for a truly engaging experience.
Boom Casino Payout Rate (RTP)
The average payout rate for the casino is about 97.07%. However, you will get games with higher RTPs than this and a few with a lower payout. Essentially, the RTP is the percentage of the amount paid to the player by the casino, relative to the amount that the player spends on the platform. Most of the slots have a payout rate of between 96.06% and 97.90%. On the other hand, Boom Casino roulette and blackjack have average payout rates of between 97.8% and 98.6%, while video poker games have up to 99% return to player rates. The live casino has rates of between 98.7% and 99.6%, depending on the type of game and provider. Unfortunately, the casino does not publish its RTPs for all of the titles. However, you can find the information online by searching for a specific title. Some software providers, such as Microgaming, provide the RTP information for their titles on the website. Remember, the higher the RTP, the more you are likely to make in the long run when you play the title. However, it does not mean you cannot win good cash on games with lower RTPs.
Boom Casino Software
Net Entertainment is the major software provider on Boom casino. However, the platform has joined hands with many of the other leading software providers that include Microgaming, Yggdrasil, Play' n' Go, Playson, Push Gaming, Thunderckick, Relax Gaming, Red Tiger Gaming, Elk Studios, Pragmatic Play, Gamomat Big Time Gaming, and Just for the Win. Other software providers whose games you can find on the site include Quickspin, Wazdan, Stakelogic, Nolimit City, SG Gaming, Kalamba Games, NextGen Gaming, PariPlay, Hacksaw Gaming, iSoftBet and Blueprint Gaming. The company also features upcoming gaming software providers that include High 5 Games, Realistic Games, Leander Games, Iron Dog Studios, Inspired and Fantasma Games. Most of these software providers offer games in the slots and casino sections of the website. However, a few of them are dedicated live dealer gaming providers such as Ezugi and Evolution Gaming. You will also find a few tables from Microgaming and Net Entertainment. Therefore, Boom Casino slots make the largest number of games, followed by casino games and then the live dealer casino. The casino has done a perfect job of combining the software providers so that players can move from one game to the other without hitches. Besides, it is able to bring out the features of the games as set by the software providers themselves. In the future, the platform is likely to join hands with additional software providers to enhance its offering. For now, the platform indicates the provider of each game that it offers on the site. This enables players to make selections based on the developers of the said games.
Lowest
91.00%
Boom Casino
96.50%
Highest
97.14%
Rank 0 of 29
Boom Casino Fairness and Legitimacy
The games available at Boom Casino are fair and legitimate. First, the platform has legitimate software licences from gaming software providers. Therefore, its software has all the security features as well as code that is built into the software. This means that the casino is a legitimate one. It also gets regular audits from independent companies to ensure that its services are safe and fair to its players. The software providers who work with the company are also known to be fair in delivering wins to the players. As no alterations to the software are done at the casino, it can be deemed a fair casino. Finally, the company does not have any restrictive rules that prevent players from getting their money after winning or unnecessary penalties for simple errors that players make on the platform. Besides, the casino promotes its self as a safe, legitimate and fun website. Overall, the platform is both legitimate and fair in its dealing with players.
Regularly audited by independent companies
Games provided by trusted software providers
Licensed by the MGA
Lack of detailed audit reports
No third-party certification for responsible gambling policies
Boom Casino Security
Boom Casino is a secure platform for players to engage and have fun. Several features confirm that the site is secure. First, the casino has a robust password policy. This helps prevent unauthorised access to the casino site via user devices and computers. The company has also invested in SSL encryption to prevent the tapping of communication from the user device and the casino. This plays a role in ensuring that customer information is safe. In addition, the casino regularly scans the user activity to get rid of any fraud or attempts to compromise the system. When added to other software security products on the site, you can be sure that your data is safe. Besides, the company operates under the Malta Gaming Authority umbrella. This gambling watchdog has a reputation for ruthless enforcement of rules and strict security rules. The oversight ensures that the casino does not water down its tight security measures later in time.
Boom Casino Responsible Gambling Record
Boom casino has only been around for a few months. This is not long enough to create a robust gambling record. Most of the casinos that have such a record have been around for decades. However, for the short period that the casino has been around, it has not had any fraud complaints levelled against it. Therefore, it can be said to be a good gambling site. Besides, players have given good reviews on the site, features, and how it handles players' requests. If it continues in this trajectory, it may end up becoming one of the leading casinos on the internet. In conclusion, Boon Casino has an impressive gambling record, although it has been around for just a short period.
Rank 0 of 29
Boom Casino Live Chat and Support Options
If you face any problem when using various features on Boom Casino, you can get assistance on the page or by contacting customer service. The FAQ page has information on each area of the casino that includes payments, the loyalty programme, bonuses and licensing, among others. Therefore, before you contact customer service for that problem, consider checking the FAQ page for quick answers to your problem. The customer service is available on live chat and email. When you need to contact them, head to your website and click the support chat link on the main menu. You will be taken to a dropdown window when you will put your account details and start to chat. You can also attach items to your chat if you need to. The customer personnel is fast and friendly and will solve your issues swiftly. You can reach them either on your mobile device or the desktop.
Efficient live chat service
Accessible support on both mobile and desktop
Has a helpful FAQ page
Lack of multilingual support options
Limited to live chat and email
How Boom Casino Performs Against the Competition
See how Boom Casino performs in various key metrics against all casinos we have reviewed!
Lowest
0
Boom Casino
500€
Highest
90,001$
Lowest
2-5 Days
Boom Casino
1-3 Days
Highest
Instant
Rank 0 of 29
Boom Casino Apps and Mobile Version
Boom Casino offers a seamless mobile experience through its optimized mobile website, accessible via Android and iOS devices. While it does not currently have dedicated mobile apps for download, the mobile version is praised for its smooth navigation, quick load times, and easy access to games and features. Players appreciate the intuitive layout and design, which mirrors the desktop experience. According to user reviews, the mobile version performs well, offering a wide range of games and full functionality, ensuring that players can enjoy their favorite games on the go without any compromise in quality or performance.
Usability of the Online Casino
Boom Casino offers a sleek and intuitive user interface (UI) that enhances overall usability. The platform's modern design features a clean layout, making navigation straightforward for both new and experienced players. The user experience (UX) is well-crafted, with easy access to games, promotions, and account settings, ensuring a seamless gaming experience. One of the standout aspects of Boom Casino's usability is its personalized game suggestions based on player preferences, which adds a tailored touch to the experience. The site is responsive, loading quickly on both desktop and mobile devices, providing smooth transitions between pages. However, some users have reported occasional glitches, such as slow load times for certain games and minor delays in navigation, but these are relatively rare. Overall, Boom Casino's strong focus on user-friendly design and personalized recommendations makes it a highly accessible and engaging platform for online gaming.
Boom Casino FAQ
What is the contact number for the Boom Casino?
Boom Casino does not have a customer support contact number. Therefore, you can only contact the company via email address at support@boomcasino.com or the live chat feature on the website. The casino may include the contact number in the future. However, for now, you can only use the designated contact methods. If it includes phone contact, the information will be available on the site.
How do I log in to Boom Casino?
When you want to log into your account:
- Head to the website with your device, such as in the case with registration.
- Put the username and the password that you created when registering the account.
- Finalise by clicking the log in button. If you do not remember your log in details, click the 'forgot password' link below the login button.
The casino will tell you to enter your email address. The password recovery information will be sent to the email address. Click the link provided and follow the prompts. You should be able to log into your account within the next minute. Ensure that you keep your login credentials away from other users for the safety of your account.
How do I close my account at Boom Casino?
If you would like to close your account, contact customer service via email or live chat and request them to do so. Before closing the account, ensure that you do not have any positive balance in your account by withdrawing any that might be present. Besides, if there are current wagers, settle them before requesting the closure of the account. The customer service will first disable access to features such as deposit, withdraw and then close the account within 24 hours. However, it may take longer if there are issues that you are required to resolve. Remember, you cannot open a new account once you have closed an account. If you need to take a break from gambling, you may request temporary freezing of the account instead of closure. The process for the freezing of the account is similar to closing.
Is Boom Casino a rip off/fraud?
No. Boom Casino is not a rip-off or fraud. It is a legitimate gambling site that follows all the rules in the book. As long as you follow the terms and conditions, you will wager and withdraw your earnings. There have not been cases of fraud in the past or complaints of the same from users online. Its brand is trusted and does not have any quality issues. It also has an elaborate complaint handling process to ensure all customer concerns are addressed in good time. Therefore, players can spend their cash on the casino without worrying that they may lose their money unfairly or be victims of cybercrimes such as phishing.
Do you have to download software to play at Boom Casino?
You do not need to download any software to play at Boom Casino. All the games are available on instant play. Just head to the casino from your web browser, log in and start playing your favourite game. By not requiring players to download any software, the casino offers convenience, especially for people who would like to play on the go. It also eliminates compatibility issues that may come up when players try to install the software on various device platforms. Finally, this saves device-computing resources and storage space as the gaming engine remains on the casino platform and not the device.
Can I pay by mobile at Boom Casino?
Yes. You can play at Boom Casino on your mobile phone. Currently, the casino is only available in the HTML version that you can access via your browser. The design and feel of the mobile platform are similar to the desktop version. Besides, the mobile casino has been optimised for use on a small screen. You may also find that some elements have been resized and placed in different parts of the screen for ease of selection. You can access all the features of the main casino on your mobile device. This includes transacting with your account, opening an account, adding payment methods setting the wager amount and actually placing a wager. Almost all the games on the desktop version of the casino are also present in the mobile version.
Does Boom Casino accept PayPal or cryptocurrency?
No. At the moment, Boom Casino has not included PayPal as one of the available payment methods. If you would like to use an e-wallet, you may go for Skrill or ecoPayz. It is hoped that the casino will join hands with PayPal in future so that players are able to enjoy more convenience for their deposits and withdrawals at the platform.
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