Casino.com Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

8.5

8.5

Sign Up Process

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What is needed to sign up for Casino.com?

To sign up at Casino.com, players need a valid email address, personal information like name and address, and be at least 18 years old. A form of ID is required.

After completing registration, you may need to verify your identity via email or KYC (Know Your Customer) procedures. The process is the same on both desktop and mobile versions. Players are not allowed to have multiple accounts. Ensure to read the site’s terms for further details on account verification.

9.1

9.1

Payment Methods

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What payment methods are accepted?

Casino.com accepts a variety of payment methods. This is to ensure each and every player is catered for. Players can make deposits or withdrawals via Debit cards that is by Visa, Visa Electron, Eco Card MasterCard and Maestro.

Payment can also be made through e-wallets by Neteller, My Citadel Skrill and PayPal. Other payment methods include pre-paid by PaySafeCard, EcoPayz, Entro Pay, and bank wire transfers.

However, deposit limits may vary depending on the currency and type of payment method you use. While deposits are transferred to your casino account immediately, withdrawal time may also vary in accordance with the type of payment method you use.

This wide range of dependable payment options allows secure and convenient depositing and withdrawal of funds, to and from your casino account.

Due to security purposes, before withdrawing funds players are expected to scan a copy of their ID, latest bank statement and Debit Card and send them through e-mail to Casino.com. accepts a variety of currencies and it is advisable to pay using your own currency to avoid conversion fees.

Encryption of payments is done by 128-bit hence making this operator a fully safe and secure gaming site.

Payment Methods

+ 10

Crypto is accepted

WITHDRAWAL TIMES AT Casino.com

Withdrawal limits and processing depends on the payment method you use. For instance, withdrawals made through Neteller might require 2 business days while bank wire transfers may take up to 5 business days.

Each payment method qualifies for the casino.com first SIGN UP BONUS of 100% up to 100£ plus 20 spins on registration and another 180 spins on your first deposit.

Winnings made from the welcome bonus can be withdrawn after the required wagering requirement is met.

Your casino tier also affects the maximum and minimum withdrawal limits. While VIP members can make monthly withdrawals of between £25,000 and £50,000 other members are permitted to withdraw a relatively smaller amount.

All payment methods are fully verified and your funds will be efficiently credited to your account.

Payout time compared to others

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Lowest

2-5 Days

Casino.com

1-2 Days

Highest

Instant

8.7

8.7

Game Selection

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Casino Games — Slots and Table Games?

Casino.com offers a wide selection of online casino games, including a broad range of slots, table games, and video poker. The casino’s main provider, Playtech, delivers high-quality slots such as Age of the Gods and The Mummy.

Table game lovers can enjoy classic options like blackjack, roulette, and baccarat. The casino also features video poker and arcade games. With over 200 games powered by Playtech, plus additional games from NetEnt and Ash Gaming, there’s something for every type of player

Game Providers

Popular Slots

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Casino.com Live Casino

Casino.com features a live casino section powered by Playtech, offering a variety of table games like blackjack, roulette, and baccarat. The live casino experience is immersive, with professional dealers and high-quality streaming for a realistic experience.

However, the selection may not be as expansive as other top-tier online casinos.

Casino.com PAYOUT RATE

The payout rates at Casino.com are fairly good with some games having a payout rate of over 96.00%. Compared to almost any online casino you will find, the return to player rates here are quite high and you can expect good returns.

For instance, Roulette has a high RTP of over 98.60% and with table games having over 99.00% payout rate, playing games at this casino is worth your time and money. Other game categories which include; Blackjack, Table games, Video slots, Video Poker and Arcade games have a payout rate of over 91.00%.

New players might find it hard at first to match up to the payout rates but it should be noted that the payout rates are based on long-term game play. Casino.com is dedicated to providing its players with a hassle-free gaming experience for both recreational and professional purposes, and its high payout rates are a good indicator of it being an excellent casino.

Casino.com SOFTWARE

Casino.com has its games developed by a number of suppliers but the major software provider for this casino is Playtech. Over 90% of casino.com games come from this software provider and it has done a great job because the games are of high quality with amazing graphics and sound effects.

You can enjoy the distinctive selection of Casino.com slot machines, with over 200 Playtech slots available on both desktop and mobile. Some of the games offered by Playtech include; Age of the Gods, Adventures beyond Wonderland, Alchemist’s Lab, The Mummy, The Matrix, Batman and Cat woman Cash.

Casino.com also boasts of other entertaining games developed by other software developers. NetEnt, for instance, has a good number of games available at Casino.com including; Aloha, Bloodsuckers, Dazzle Me, Guns ‘n’ Roses, Jack and the Beanstalk and Jack Hammer.

Other small developers like Ash Gaming have also contributed to the excellent number of games available at Casino.com. Some of its slots include; Amazon Wild, Bounty of the Beanstalk, Little Britain, Catwalk, Full Moon Fortunes, Heart of the Jungle and Cannon’s Circus of Cash.

Win rate compared to others

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Lowest

91.00%

Casino.com

96.50%

Highest

97.14%

9.5

9.5

License & Security

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Casino.com License

Casino.com is fully regulated by the UK Gambling Commission and Gibraltar Gambling Commissioner. It is operated by Mansions Europe Holdings LTD and is an internationally registered online gaming site.Casino.com guarantees its players a fair gaming experience and all of its games have clearly displayed payout rates.

All games offered at Casino.com have a high payout rate and players can win big. Casino.com uses a Random Number Generator (RNG) which is a computer programme that produces the results of every game played. The RNG is regulated by the licensing authorities and it is entirely random. This way, results cannot be manipulated.

Casino.com RESPONSIBLE GAMBLING RECORD

Casino.com is a responsible gambling provider and is committed to providing its players with a safe and enjoyable online casino environment. While most online casino players gamble for entertainment, others might take it too far and go out of control.

Casino.com takes gambling seriously and has advised its players on what to do to ensure gambling is kept the fun. It advises its players to gamble for entertainment purposes only and to set a time limit for gambling.

Players are also advised not to gamble on credit and to expect to lose - in fact, it is illegal to do so in the UK at the moment. Players should set a budget and stick to it, this will prevent over-spending. Players with a gambling addiction are advised to seek help.

Casino.com does not allow under 18s to create an account. Any player under the age of 18 with a Casino.com account will further have their winnings removed and the account closed.

Casino.com assists its players in gambling responsibly by providing Self-exclusion and Time-out periods. A player can also set a daily, weekly or monthly deposit for his/her casino account also offers the ‘reality check’ feature where you receive a reminder after a set period of time. Casino.com does this to ensure its players are playing responsibly.

Casino.com SECURITY

Casino.com takes security very seriously and has taken measures in ensuring your private information and payments are secure. It has implemented technical measures and placed security policies and rules to safeguard your account information.

In addition to that, all employees, data processors and third parties are subjected to abide by a legally confidential agreement.

Casino.com also uses RSA 128-bit encryption technology for additional security. As casino.com have players from different countries. Those residing in countries outside the European Union are also offered the same level of protection as those within the European Union.

Casino.com complies with the European and International Anti Money Laundering Obligations and carries out regular screenings, which monitor account activity and prevents money laundering risks.

Politically Exposed Persons are subject to the screenings and suspicious account activities are reported to the relevant financial crime authorities. All the payment methods accepted are fully verified, regulated and comply with UK online banking regulations.

Casino.com has made it a responsibility to not only provide its players with a fun and entertaining platform but also secure its customers' private information.

9.1

9.1

Customer Service

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Casino.com LIVE CHAT AND CUSTOMER SUPPORT

Casino.com customer support is efficient, reliable and friendly. Any queries or problem you have will be attended to by the support staff. The customer support agents are available day and night, every day and can be contacted via a telephone number or e-mail.

The support staff is competent and is always ready to solve any problem posed and assist the players to ensure a smooth gaming experience. The easiest way to get in touch with the support staff is to call over the phone.

Regardless of your preferred contact method, you will be able to reach customer support efficiently both on the Casino.com mobile version of the site, and its PC counterpart.

The telephone lines are available to customers from different countries and languages and are toll-free, making it even more accessible. E-mailing them is also a good alternative.

Although Casino.com has no live chat support it has ensured its customers get the best services and assistance.