What our readers say about Casino Infinity
Jacob Evans is an influential figure in the world of online gambling, initially engaging with online casinos during university before moving on as a croupier in live casino games. His extensive experience from player to industry insider culminated in him launching a successful carrier in writing guides and assisting gamblers globally, leveraging his deep understanding of the online gambling world.
Are There Any Negative Customer Reviews About Casino Infinity?
This casino has both positive and negative Casino Infinity reviews, like many other casinos online. However, it has more positives than negatives. Some of the negative remarks I found from players on this casino are that it limits some methods like Skrill and Neteller from accessing some of the bonuses. This means players who primarily use these methods have to look for other providers to enjoy bonuses.
Second, players have also raised issues with the generally slow pace of account verifications. Some customers have reported delays in verifying their accounts due to incomplete document submissions or prolonged response times from the support team. However, it’s worth noting that these delays are often resolved when users comply with the casino’s requirements.
I have also found complaints about how long it takes to respond to customer queries, especially via email. Emails can take up to three hours to respond to. However, users can use faster methods, such as the live chat feature on the website.
Despite all this, I can attest that the casino does not have any claims of fraud. I also did not find any information where it restricted user accounts or took their money without a valid reason that is indicated in the terms and conditions page. Besides, the casino tries to correct issues and solves user problems transparently, making it a reputable gaming platform.
Casino Infinity Scam & Fraud Information
Reasons Why Casino Infinity Is a Reputable Online Casino
From my review of Casino Infinity, I can attest that this is a reputable gambling website. Here are a few things I have checked to prove my point. First, this casino is licensed by Curacao. While Curacao is not a leading gaming jurisdiction, it has strict rules that safeguard user privacy and safety.
Second, I found that the casino has reasonable terms and conditions for its bonuses. These terms do not give it an unfair advantage when it comes to managing funds and withdrawing winnings. This is vital if players are to make any cash from their gaming opportunities. In the same breath, the general terms and conditions are well spelt out. Therefore, players do not need help understanding their rights and obligations. I went through them and found that they are fair enough.
This casino also offers secure transactions using SSL encryption technology. The technology prevents malicious individuals from tapping into users’ information as it moves between the casino and user devices. Fourth, I found that this casino has regular bonuses that even touch the live casino games from leading software providers. This means that it takes care of all its players with chances to make cash.
- The casino is licensed by Curacao
- Reasonable bonus terms and conditions
- General terms are well spelled out
- Secure site with SSL encryption
- Several regular bonuses for its players
What Can You Do If You Suspect Fraud at Casino Infinity?
Casino fraud may occur in a casino in different ways. Your actions depend on the type of fraud that you get and the extent it affects you. If you suspect that your account has been compromised, or you have fallen into a fraud trap, start by verifying your transactions. Check the account for any unauthorized charges and subscriptions.
Then, reach out to customer support through email or live chat. Explain your issue while providing screenshots and any correspondence from your payment provider. This is important in helping them investigate your issue efficiently. If the casino does not resolve the issue within a reasonable period or their response is unsatisfactory, escalate the matter to the licensing authority.
Again, just as in the case when you contacted the customer support team, provide the licensing authority with detailed information of the acts of fraud. Include any documents and screenshots of your claim, as well as any communication you have received from the casino. The team from the licensing office will look at the matter and recommend steps to be taken.
If the casino is found to be at fault, the steps that it takes can vary. First, it may consider asking the casino to pay for your loss, penalize it, or cancel the operating license. It is always good to approach these matters from a professional point of view where you are clear and do not use curse words.
Is The Log In At Casino Infinity Safe?
Casino Infinity has put in place several measures to ensure that the login process is safe for users. First, the transfer of passwords is protected by an SSL certificate. This certificate prevents hackers from accessing your login credentials when entering them on the website both on the desktop and Casino Infinity mobile version.
When opening the casino, it prompts you to create a password, which acts as the primary method for accessing the website. It prevents just anyone from getting access to the website. If the inbuilt safety mechanisms suspect that the account may be compromised, they may temporarily limit the account until they authenticate you.
You should also ensure that your account is secure by creating a strong password and logging out if you are using a shared computer. Also, use a VPN if connecting from public Wi-Fi to prevent exposing your data to other parties. Additionally, report any suspected hacking as soon as you notice it.
Is the Casino Bonus of Casino Infinity Reputable?
The Casino Infinity free spins and other offers are safe and reputable. You enjoy any offer available on the website, including free spins, ongoing promotions, tournaments, and welcome offers that come with fair terms and conditions. Currently, there is a special offer of a 150% bonus and 220 free spins with a bonus code for new players. As long as you meet these terms and conditions, the casino will allow you to withdraw your winnings or use them in other casino games on the website.
One thing that I noticed is that this casino has reasonable wagering terms, with the cashback offer coming with just a 1x requirement and most cash offers at 35x. Many of the Casino Infinity bonuses do not have withdrawal limits, and those that have them are low. Finally, the choice of games on the website is also good. Most offer direct players to popular titles for the initial bonus and open up to many other titles to meet the wagering requirement.
Is My Credit Card Data Safe?
You can use your credit and debit cards to transact with your Casino Infinity account and play real money games. Your credit card data is safe at Casino Infinity. It does not share the information with any party. So there is no risk that your data may fall into the hands of malicious individuals.
That is not all. The data transfer to the website is protected by SSL encryption. The technology encrypts every card-related data as it moves to the casino from your device. This prevents hackers from tapping into this information for malicious activities. The casino also stores card information away from front-looking servers. This makes it hard for hackers to get hold of the data, even if they succeed in compromising the website.
Despite all this, it is important that you keep a watch on your credit card. Avoid sharing sensitive data in public and check your statements each month. If you find suspicious transactions emanating from the casino, be sure to reach out to the casino for an explanation and stop your card until the matter is resolved.
Reader’s Call – We Will Help You
If you have been a victim of fraud or suspect that Casino Infinity is engaging in the same, we can help. Our team will help you get a refund or have you compensated for any data loss and pain that fraud may have caused. Reach out to us via email at casino.online or drop a line in the comments section. Someone will go through the information and reach out to you where necessary.
In your communication, be sure to detail all the information that relates to the fraud, including screenshots, correspondence, and feedback from the casino. Our team will reach out to the support once again and seek a response. If the response is not forthcoming or unsatisfactory, we will escalate the matter to the licensing body. We will keep you updated on the matter at every step and hopefully fund a lasting solution.
All Reviews: 0
Casino.online will review and publish it as soon as possible.