Casino Kings Review
Article by
Reviewed By Alejandro Dalby January 16, 2026
My Casino Kings review reveals why this operator earns a mixed verdict after three weeks of forensic analysis. Here's what UK players actually get versus what's promised.
4,000+ games from verified providers
Dual licensed (MGA and UKGC)
Mobile app available for iOS/Android
Clear bonus terms and conditions
Multiple deposit options including Apple Pay
1% withdrawal fee on every cashout
Limited withdrawal methods vs deposits
Customer support lacks clarity
Casino Kings still looks and feels like a legitimate, well-regulated casino with a strong game line-up, but it insists on charging for something many UK rivals now absorb. That 1% withdrawal fee, even capped at £3 a time, is a quiet rake on every cashout, while plenty of competitors offer free payouts as standard.
For low‑stakes players, it may seem minor, yet regular withdrawals soon add up, so value-focused players who like to cash out often will probably find smoother, cheaper banking elsewhere.
Awesome!
Better than 98% of all casinos.
Player Reviews of Casino Kings
Share your experience with others
Takes less than 30 seconds
By registering your email you agree with our Terms & conditions.
Welcome back!
We'll send you a magic link to sign in
You should have already received a verification email.
All the hottest bonus offers in one place, just for you!
100 Free Spins
£10 with deposit @ £0.10 per spin on Big Bass Bonanza
Taken by Andrew Collins on Apr 23, 2025
Rank 0 of 43
Lowest
150FS
Casino Kings
100FS
Highest
0FS
Opinion of Andrew Collins
"The transparency in bonus terms impressed me, but that withdrawal fee structure tells you everything about their priorities - player retention over player value."
Welcome Package Breakdown: The Real Math
Opening a Casino Kings account now triggers a much simpler welcome offer: deposit £20 and get 100 free spins on Big Bass Bonanza, with no matched cash bonus in the mix. The minimum £20 buy‑in is slightly higher than some rivals’ £10 - £15 thresholds, yet getting all the value in spins up front will appeal to slot‑first players who like Big Bass‑style games.
The Casino Kings welcome offer gives you 100 spins with any winnings subject to 10x wagering, all inside a 7‑day window, plus a tight £30 max conversion cap. By contrast, a lot of UK casinos either stretch their spin validity to 10 - 14 days or set higher win caps, which offer more breathing room if you prefer shorter, lighter sessions.
There are a few more hooks to watch: Skrill and Neteller deposits are excluded, wagering is calculated on bonus bets only, and any withdrawal request cancels active bonuses on the spot. So, while this package is cleaner than the old 150% + 75 spins deal, value hunters who dislike low win caps and payment‑method exclusions may still find more flexible spin offers elsewhere in the UK.
My accounting background kicked in when reviewing their ongoing promotions. The rewards program operates on a points-based system where missions unlock bonuses and deposit limits can be increased through play. Smart marketing, but the max conversion rates favor the house considerably.
No bonus code required for activation
100 free spins on a popular slot, Big Bass Bonanza
Clear terms without hidden conditions
10x wagering on spin winnings still limits real‑money returns
Only 7 days to use spins and clear winnings, which feels tight
100 Free Spins
Rank 0 of 43
How to Sign Up
The registration process requires five straightforward steps:
Visit the website homepage
Navigate to the official site through your browser or app.
Click "Join Now"
Locate the prominent button on the top-right corner of your screen.
Complete the registration form
Enter accurate personal information including name, address, and contact details.
Verify your phone number
Check for SMS verification and input the received code.
Make your initial deposit
Fund your account and begin exploring the game library.
The KYC verification process follows industry standards. Document uploads happen during your first withdrawal request rather than registration, speeding initial access.
Rank 0 of 43
Banking: Where the Fees Bite Hard
Casino Kings accepts Visa, Mastercard, PayPal, Skrill, Neteller, and Apple Pay for deposits. Withdrawals support only Visa, Mastercard, PayPal, Skrill, and Neteller - Apple Pay and Pay via Phone cannot be used for cashouts.
I tested deposits and discovered instant processing across all methods. PayPal connected seamlessly through their secure gateway. Apple Pay processed my £50 test deposit in under 30 seconds on mobile. E-wallet deposits arrived immediately, though some banking restrictions apply depending on your card issuer. One of my Visa Debit cards was rejected without explanation - live chat confirmed certain UK-issued cards are blocked by the bank, not the casino. None of this is flagged at deposit time.
The platform accepts deposits from £10 upwards. Babaloo Limited handles transaction processing, meeting PCI compliance standards. No deposit fees apply.
Payment Methods
Crypto is not accepted
Multiple deposit options available
Instant processing for most methods
No fees on incoming transactions
Some banking restrictions apply
Limited payment method information
Withdrawal reality check
Withdrawals tell a different story. My £75 PayPal withdrawal took four business days, costing £0.75. That 1% charge (capped at £3) applies to every cashout - a recurring cost competitors like Betfair avoid entirely.
E-wallet testing proved faster: My £100 Skrill withdrawal, submitted before 14:00 on a weekday, arrived same-day, costing £1.00. Neteller matched this performance. Card withdrawals lagged significantly - my £50 Visa Debit withdrawal took five business days, costing £0.50. Mastercard Debit performed similarly.
Processing starts at 24 hours minimum. The cashier doesn't clearly show which methods support withdrawals, minimum limits, or typical timescales - players must dig into help pages for this information.
Lowest
24 Hours
Casino Kings
0-2 Hours
Highest
Instant
Rank 0 of 43
Game Library: Quantity Over Curation
The 4,000+ casino games claim proves accurate, though quality varies significantly across providers. NetEnt contributes solid performers like Starburst and Gonzo's Quest. Blueprint Gaming adds recognizable UK favorites, while Pragmatic Play delivers their popular slot portfolio.
Classic table games include multiple blackjack variants, European and American roulette, plus several poker games from providers like Red Tiger Gaming. The selection covers standard casino staples without venturing into exotic variants that confuse newcomers. Baccarat options include both standard and 3D versions, while video poker fans get Jacks or Better alongside specialty variants.
Niche gaming fills out the catalog with bingo rooms, scratch cards, and instant win games. The bingo section features 90-ball and 75-ball variants with community chat functions. Scratch card themes range from sports to fantasy, though the selection feels limited compared to dedicated scratch sites.
The mobile casino experience mirrors desktop perfectly, maintaining game quality across devices.
Slot games: Where volume beats variety
I tested progressive jackpot games and high-volatility slots to assess RTP transparency and game discovery. The 2,500+ collection spans multiple themes, but finding games is frustratingly difficult.
The RTP problem: Casino Kings claims "above 96%" RTPs but doesn't publish specific figures. Big Bass Bonanza and Book of Dead show no RTP in the lobby - you must open each game and hunt through the help menu for actual return rates (96.71% and 96.21% respectively). This opacity prevents informed decisions before playing.
Navigation nightmare: There's no provider filter or volatility filter. Searching for specific titles (e.g., "Pragmatic Play Megaways") forces scrolling through hundreds of games or using a basic text search that often fails to recognise partial names.
One positive: Game variety genuinely exists across themes and mechanics. High-volatility options and progressive jackpots feature prominently, suiting players chasing big wins rather than frequent small payouts.
Game Providers
Popular Slots
Extensive game variety across categories
Quality providers ensure fair gameplay
Smooth cross-platform performance
No published RTP data for transparency
Navigation challenging with large catalog
Live Casino: Evolution Excellence
Live dealer games impressed more than expected. Evolution Gaming powers the studio, offering standard blackjack and roulette alongside game shows like Crazy Time. The live chat feature works well during peak hours, connecting players to dealers quickly.
The studio streams from professional facilities with multiple camera angles and clear HD video. Dealers maintain professional standards while engaging with chat participants. Game shows like Monopoly Live and Deal or No Deal add entertainment value beyond traditional table games.
Blackjack tables accommodate various betting limits, from £1 minimum stakes for beginners to high-roller tables accepting £1,000+ bets. Roulette options include Lightning variants with multiplied payouts, though these come with adjusted RTP rates that favor the house more than standard versions.
Baccarat and poker variants round out the selection. Speed versions of popular games suit players preferring faster gameplay, while VIP tables offer exclusive access for high-stakes sessions. The platform maintains stable connections during peak hours, avoiding the lag issues that plague smaller operators.
Software Suppliers: Industry Standards Met
Casino Kings partners with household names and emerging studios alike. Play'n GO delivers Book of Dead and other proven performers. Big Time Gaming contributes Megaways titles, while smaller providers like Crazy Tooth Studio and BF Games add variety.
Elk Studios provides premium slots with innovative features, though their limited catalog feels underused here. The mix creates decent diversity without overwhelming casual players who prefer familiar themes and mechanics.
Game loading speeds impressed across my test devices. The platform handles high-traffic periods well, maintaining stability during peak evening hours when most UK players log in.
RTP: Where transparency fails
The platform claims RTP levels above 96%, which sounds acceptable until you realize they won't publish specific figures for individual games. This opacity frustrates players trying to make informed decisions about where to spend their money.
Standard NetEnt slots like Starburst run at their usual 96.1%, while Book of Dead from Play'n GO maintains its 96.21% return rate. However, finding this information requires digging through individual game help files rather than clear lobby displays that better operators provide.
My accounting background screams red flags when casinos hide RTP data. Players deserve transparent information about their odds, especially when competitors publish detailed payout percentages prominently. The "above 96%" claim likely covers the majority of slots, but without specific figures, you're gambling blind on return rates.
Progressive jackpots naturally carry lower base RTPs due to their pooled prize contributions. Expect rates around 94-95% for major jackpot titles, though the platform won't confirm these figures openly.
Lowest
95.75%
Casino Kings
96.14%
Highest
96.50%
Rank 0 of 43
Licenses & Legitimacy
Regulatory backing comes via dual licensing - Malta Gaming Authority (MGA/B2C/231/2012) and UK Gambling Commission (#39335). Both require strict responsible gambling protocols and player fund segregation.
ProgressPlay Limited operates the platform under these licenses, ensuring compliance with anti-money laundering controls and fair gaming standards. Games come from verified providers like NetEnt, Microgaming, and Evolution Gaming, all independently tested and RNG-certified for fair play.
KYC verification processes follow regulatory requirements but can delay withdrawals. Document checks prove thorough, sometimes frustrating players but demonstrating proper compliance rather than operational issues.
While Casino Kings displays UKGC and MGA seals in the footer, it does not link to recent independent audit summaries or monthly payout reports. Many top-tier competitors publish a simple table showing average RTP by category and the date of the last external test - nothing similar is available here.
Dual regulatory licensing structure
Games from verified, tested providers
Proper compliance procedures followed
KYC processes can delay withdrawals
Limited transparency on audit reports
Security framework
Casino Kings uses 128-bit SSL encryption for data protection. While secure enough for UKGC compliance, it lags behind the 256-bit standard adopted by premium operators. Payment processing runs through PCI-compliant providers, ensuring banking data stays protected.
Fraud detection systems flag suspicious activity automatically, adding defensive layers against unauthorized access. Secure socket layer firewalls protect transaction data from interception during deposits and withdrawals.
The security measures meet regulatory minimums but don't exceed industry standards. Banking information receives the same protection major financial institutions use, though encryption levels could improve to match competitor offerings.
Responsible gambling tools
Responsible gambling tools include deposit limits, session timers, and reality checks. The self-exclusion process works efficiently, though customer service struggled to explain some policy details during my inquiries.
Monthly limits can be adjusted downward immediately but require cooling-off periods for increases. Reality checks interrupt gameplay at preset intervals, reminding players of time spent gambling. Session timers automatically log users out after specified periods.
GamStop integration works seamlessly for players choosing self-exclusion across all UK operators. BeGambleAware links connect directly to support resources without requiring separate registration or complex navigation processes.
Rank 0 of 43
Customer Support: Mixed Results
Contacting support revealed inconsistent service quality. The live chat feature connects quickly - my test on a Tuesday at 15:30 reached an agent in two minutes. However, answers lacked detail, particularly regarding withdrawal verification processes.
Email support handles complex queries better but responds slowly. My detailed question about bonus terms took 18 hours for a complete answer.
When asked whether wagering on roulette contributed to the welcome bonus, three different chat agents gave three different answers: 0%, 10%, and 'it depends on the table.' Only after checking the bonus terms manually did it become clear that roulette play does not count.
The FAQ section covers basic topics adequately, though navigation could improve.
There is no published phone line, so players can't escalate urgent issues by speaking to a human. By contrast, many major UK operators still provide 24/7 or limited-hours phone lines for complaints or complex KYC disputes.
Fast live chat connection times
Detailed FAQ covering common issues
Multilingual support team available
No phone support option
Inconsistent answer quality via live chat
How Casino Kings performs against the competition
See how Casino Kings performs in various key metrics against all casinos we have reviewed!
Lowest
150FS
Casino Kings
100FS
Highest
0FS
Rank 0 of 43
Mobile Gaming: App vs Browser
Both native apps and browser-based play deliver solid experiences. The iOS app downloaded smoothly from the App Store, occupying 45MB storage. Android users get similar functionality through Google Play.
Browser gaming works equally well on mobile devices. Page loading feels snappy, game graphics maintain quality, and touch controls respond accurately. Deposit and withdrawal functions operate identically across platforms.
Battery usage stays reasonable during extended sessions. An hour of slot play consumed roughly 12% battery on my iPhone 14, comparable to other gambling apps. The app maintains stable connections during gameplay, avoiding crashes that plague poorly optimized casino software.
Performance differences between app and browser prove negligible. Both access the full game library, support all payment methods, and maintain identical bonus features. The app offers slightly faster loading times, while browser play provides more flexibility across different devices.
Usability: Smooth but Unremarkable
The user experience delivers functional simplicity without innovation. Navigation between games, banking, and account settings flows logically. Menu structures follow industry standards, making transitions familiar for experienced players.
Game loading times average 3-4 seconds on good connections, acceptable but not exceptional compared to faster competitors. Search functions work adequately, though finding specific titles in the massive catalog requires patience. The interface scales well across different screen sizes, maintaining readability on both phones and tablets.
Account management features integrate smoothly into the mobile experience. Deposit limits, session timers, and withdrawal requests operate identically to desktop versions. Live chat connects quickly through both app and browser, maintaining consistent support access regardless of platform choice.
The main weakness emerges during peak traffic periods when loading speeds slow noticeably. Weekend evenings see increased lag, particularly affecting live casino games where connection stability matters most for gameplay quality.
FAQ: Your Questions Answered
Is this casino actually legitimate?
Yes. ProgressPlay Limited operates under UK Gambling Commission license #39335 plus Malta Gaming Authority approval. Both require strict compliance with fair play and responsible gaming standards.
How long do withdrawals actually take?
Processing begins within 24 hours, then transfer times vary. E-wallets like PayPal arrive same-day once approved. Based on testing, card withdrawals typically take 5 business days, though the full range is 3-7 depending on your bank. Remember the 1% fee applies to every cashout.
Which companies provide the games?
The 4,000+ library includes NetEnt, Play'n GO, Microgaming, and Evolution Gaming for live dealer options. Smaller providers like Hacksaw Gaming and Red Tiger Gaming add variety to the slot selection.
Does customer support run 24/7?
Live chat operates around the clock, but you must log in first to access it. Response times average under three minutes. No phone support exists, limiting contact options for some players.
Can I play on mobile devices?
Yes, through dedicated iOS/Android apps or browser-based play. Both deliver identical functionality including deposits, withdrawals, and the complete game library.
What deposit methods work for UK players?
Standard options include Visa, Mastercard, PayPal, Skrill, and Apple Pay. Pay via Phone lets you charge deposits to your mobile bill, though withdrawals require different methods since you can't cash out to phone contracts.
