Casoo Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

9.2

9.2

Sign Up Process

Rank 0 of 29

How do I sign up to Casoo casino?

To sign up for Casoo Casino, players need to provide personal information, and verify their identity to comply with legal gambling age requirements.

After registration, players may need to verify their email or phone number to activate their account. The KYC process is required for withdrawals to verify the player's identity and age. The registration process is similar on both desktop and mobile platforms. Multiple accounts are not allowed, and violating this rule may lead to account suspension.

6.0

6.0

Payment Methods

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Payment methods at Casoo Casino

Before creating a casino account, you should look at their payment section so that you can ascertain that the banking options suite you. In this section of the Casoo review, you will find all the information about the banking methods that can be used on the platform. The casino knows that players love seeing a variety of deposit and withdrawal options. The casino provides its players with a wide variety of banking options. Additionally, the casino accepts the use of both traditional and digital currencies such as EUR, USD, PLN, RUB, BTC, ETH and LTH. The casino is modern as evidenced by the fact that they accept the most modern forms of payment such as cryptos. At Casoo casino players can make a deposit using Visa, Mastercard, Skrill, Neteller, ecoPayz, Yandex, WebMoney, Paysafecard, Jeton and Neosurf.

This list includes e-wallet solutions along with credit cards and iBanking options. All the deposit methods offer instant process time and you don’t get charged any fee. The casino sets its minimum deposit limit at £10 whereas the maximum limit varies from one method to another. Once you have created your Casoo account, you can start depositing money immediately since there are no restrictions unlike when withdrawing. As for the withdrawals, you can use the same methods mentioned above plus Bitcoin, Zimpler, Maestro, Litecoin and Ethereum. The withdrawal processing time ranges from 24hours to 7 days.

E-wallets and cryptos take less than 24 hours while some methods such as Yandex might take up to 5 days to process your withdrawal. The casino allows you to withdraw amounts of more than £20 per transaction, but not more than £2,000 per day. It’s a requirement that you verify yourself before the first withdrawal. This can be done by submitting the relevant documents to the casino’s customer service team.

Payment Methods

+ 5

Crypto is accepted

WITHDRAWAL TIMES AT Casoo Casino

Withdrawing money from your Casoo account is simple thanks to the variety of payment options and the casino’s payout speed. You can withdraw money from your casino account via various methods including Visa, Mastercard, Skrill, Neteller, ecoPayz, Yandex, WebMoney, Paysafecard, Jeton, Neosurf, Bitcoin, Zimpler, Maestro, Litecoin and Ethereum. This is one of the most diverse withdrawal sections you will ever see among online casinos.

When it comes to the limits, the casino has a minimum withdrawal limit of £20 per transaction. On the other hand, there is a maximum withdrawal limit of £2,000 per day, £5,000 per week and £10,000 per month. These limits are okay for a normal punter but high rollers might feel limited. Withdrawals are free of charge regardless of the method you use. Casoo tries to process all payouts fast but some transactions take longer than others depending on the banking method you use.

E-wallets and cryptos take 24 hours while other options require between 3 to 7 days to process your payout. If your withdrawal takes more than the stated time to get processed you should contact customer support. Before initiating a withdrawal you should ensure you have met the wagering requirements and that you have already verified yourself to avoid delays.

Payout time compared to others

Rank 103 of 29

Lowest

2-5 Days

Casoo

1-3 Days

Highest

Instant

7.5

7.5

Game Selection

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Casino Games - Table and Slot Games

Casoo Casino offers a comprehensive selection of slots, table games, and progressive jackpots, catering to a diverse audience. The slot library is vast, featuring hundreds of popular titles from leading software providers like NetEnt, Play’n GO, and Yggdrasil.

Players can enjoy fan-favorite slots such as "Starburst," "Book of Dead," and "Reactoonz," all boasting high-quality graphics and engaging gameplay. For table game enthusiasts, Casoo Casino provides various versions of blackjack, roulette, baccarat, and poker, with both RNG-based and live dealer formats. Progressive jackpot games, including "Mega Moolah" and "Divine Fortune," offer the chance to win significant payouts, making the game selection appealing for both casual and high-stakes players.

Game Providers

+ 5

Popular Slots

Casoo Live Casino

Casoo Casino offers an immersive live casino experience powered by Evolution Gaming and other top live dealer providers. Players can enjoy popular live games like blackjack, roulette, baccarat, and poker, streamed in high-definition with professional dealers. The live casino provides real-time interaction with dealers and other players, delivering a realistic casino atmosphere. The wide variety of live tables ensures options for both casual players and high rollers.

Casoo Casino Payout rate (RTP)

The RTP is one of the most important things a player should check out before playing. In simple terms, it’s the percentage of wagered money the casino pays back to players over a certain period. The RTP is calculated theoretically and it’s a good way of measuring the overall odds of winning any casino game. Still, wondering how it works? Well, each casino game has to perform to its %RTP, however, it’s not achieved each time the game is played.

That’s because the wins are programmed in a random way but at the end of the day, the % has to be met. For instance, if a casino game has a 95% RTP and players stake a total of £100, the casino has to payout £95 as winnings. Therefore, the higher a game’s RTP, the higher your chances of winning and vice versa. Some casinos print out a full list of their RTPs but in this case, Casoo casino doesn’t display their RTPs. You can play some of the popular casino games such as blackjack which mostly has an RTP ranging between 95% and 98%. Casoo slots and table games have a high RTP with some going as high as 97%.

Casoo Casino SOFTWARE

Casoo casino has one of the longest and most diverse lists of casino games. All these games at the casino are supplied by several software developers ranging from popular names to upcoming ones. Some of the biggest software providers featured on this platform include Microgaming, NetEnt and Evolution gaming. These are some of the industry’s pioneers and they offer the best games in the online gambling industry. For instance, NetEnt is popular for its high-paying jackpot slots and you won’t miss some on Casoo casino.

You can also play other Casoo slots from Microgaming. Microgaming is one of the oldest game providers and it has evolved as time goes by. The benefit of working with the pioneers is that the casino gets supplied with both old and new titles. If you are looking for a more authentic experience, then you should head to the live casino section. The Casoo live casino has a large selection of games hosted by experienced live dealers. The software developer responsible for this section is Evolution Gaming, so you expect nothing but the best live casino experience. You can play a wide range of games such as Casoo Roulette variants and several Blackjack variants. To your advantage the casino is optimised to be compatible with various devices, meaning you can play all their games on a desktop, tablet or smartphone.

Win rate compared to others

Rank 66 of 29

Lowest

91.00%

Casoo

95.50%

Highest

97.14%

8.0

8.0

License & Security

Rank 0 of 29

Fairness and Legitimacy

Casoo casino is relatively young in the online gaming industry and many players might want to know if the casino is fair and legitimate. Before signing up for an account you should know the trustworthiness and legitimacy of a casino. You can know the casino’s status by checking some aspects such as licensing, their fairness record, responsible gambling record, payment security and other player reviews. One aspect that clearly shows Casoo casino is legitimate is the license they hold from the Government of Curacao.

Before being issued such a license the authorities have to check if the casino has met the required fairness and safe gambling standards. The casino’s website is protected using the latest SSL encryption which ensures that all players’ information and payment transactions are secured. To ensure complete fairness, their games are usually audited by a third-party auditor. The auditor ensures that all the outcomes are fair and winnings get paid out at the right time. Therefore, it’s possible to win while playing on Casoo casino and get your payout. The casino also pays out the Casoo bonus to every new player. Lastly, if you check online, you won’t find any Casoo frauds and scams complaints.

Casoo Casino RESPONSIBLE GAMBLING RECORD

The company’s operator understands that many people love gambling, but there are a few people who become obsessed and addicted to gambling. As a result, the operator has put across some measures to assist people who can potentially become addicted to gambling. The casino upholds a responsible gambling record and you can find a section on the same at the casino’s website. When it comes to preventing compulsive gambling, the casino incorporated several methods and techniques to help curb addiction. First, the casino lets players set their own maximum deposit limits which shouldn’t be broken at any point.

You can set a daily, weekly, monthly or yearly deposit limit. Note that the set limits cannot be changed. Secondly, Casoo has a self-exclusion program that lets you take some time of gambling. Upon your request, the casino cancels your membership for the stated time and you can no longer access the casino. Once the period expires you can go back to gambling. If none of the methods mentioned above helps, Casoo advises that you should seek professional help from organisations such as Gamblers Anonymous, National Council on Problem Gambling and Gambling Therapy Helpline. All these solutions will help players overcome their gambling addiction.

Casoo Casino SECURITY

Casoo casino aims to provide a safe and secure online gaming platform and in terms of security, they have met the required gambling standards. Casoo employs various security protocols which are aimed at ensuring the platform is safe. They use a high level of SSL encryption which protects players’ personal information and financial transactions. The casino ensures that no information lands in the wrong hands and that players never lose their money while playing on the casino.

Moreover, Casoo casino is owned by SG International. The company is licensed and regulated by the Government of Curacao and they have the necessary certification. Holding such a license shows that the casino offers legitimate, reliable and trustworthy gaming services. It also shows the operator’s seriousness and how much they value their customers’ security. The casino is open to scrutiny and regular inspections by the authorities which ensure they are always in line. When you check the casino’s payment section you will realise they accept payments from well-known options. To ensure maximum player protection, the casino only works with safe and secure payment options. Therefore, players can rest assured that their funds are protected by both the casino and the payment option’s security protocols.

10

10

Customer Service

Rank 0 of 29

Casoo Casino live chat and customer support

Casoo Casino offers 24/7 customer support through live chat and email, ensuring players can get assistance at any time. The live chat option is fast and efficient, providing immediate help with issues such as bonuses, payments, or account verification. Email support is also available, although response times may vary depending on the inquiry's complexity. The casino's FAQ section covers a wide range of topics, including deposits, withdrawals, and game rules, helping players find answers to common questions without needing to contact support. Overall, Casoo’s customer service is reliable and accessible.