9.0
United Kingdom (UK)
Players Accepted
Casoo Rating
9.0
9.4
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7.7
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Casoo was last rated on with 9.0/10 by
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Casoo Casino Games
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Casoo Software
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Payment Methods
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PROS v CONS AT Casoo Casino

  • Casoo casino works with a large number of software providers, and this makes sure that the casino has a good variety of games
  • Casoo casino offers the best promotions starting with the Casoo bonus which is meant for all new players
  • It is a relatively new online casino that accepts modern methods of payments such as cryptocurrencies
  • Players get a chance to climb leaderboards in tournaments hosted on a daily basis
  • A perfect live casino offering live blackjack, Casoo roulette and video poker
  • Although you can play on your mobile device, the casino doesn’t have a mobile app
Casoo Features
A fully licensed casino providing safe and responsible gambling

Casoo casino is licensed by the Government of Curacao and this shows that they operate legally and their products are legitimate.

Reliable customer support, available 24/7

players can contact the casino’s support team at any time of the day via various methods such as email, live chat or a direct message platform.

A loyalty program

the casino knows how to reward its loyal customers by giving free vouchers, cashback and other regular promotions.

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A Perfect Mobile Casino

Casoo casino offers one of the best mobile casinos and it’s similar to the main version. You can play on your smartphone or tablet.

Incredible banking options that are fast and secure

Casoo casino’s banking section is impressive in the sense that they accept payments via numerous banking options that are fast and safe.

Casoo WELCOME PACKAGE
Welcome package up to €2000 plus 200 Free Spins
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Everything You Need To Know About Casoo Casino

Casoo Casino PAYOUT RATE

The RTP is one of the most important things a player should check out before playing. In simple terms, it’s the percentage of wagered money the casino pays back to players over a certain period. The RTP is calculated theoretically and it’s a good way of measuring the overall odds of winning any casino game.

Still, wondering how it works? Well, each casino game has to perform to its %RTP, however, it’s not achieved each time the game is played. That’s because the wins are programmed in a random way but at the end of the day, the % has to be met. For instance, if a casino game has a 95% RTP and players stake a total of £100, the casino has to payout £95 as winnings. Therefore, the higher a game’s RTP, the higher your chances of winning and vice versa.

Some casinos print out a full list of their RTPs but in this case, Casoo casino doesn’t display their RTPs. You can play some of the popular casino games such as blackjack which mostly has an RTP ranging between 95% and 98%. Casoo slots and table games have a high RTP with some going as high as 97%.

Casoo Casino SOFTWARE

Casoo casino has one of the longest and most diverse lists of casino games. All these games at the casino are supplied by several software developers ranging from popular names to upcoming ones. Some of the biggest software providers featured on this platform include Microgaming, NetEnt and Evolution gaming. These are some of the industry’s pioneers and they offer the best games in the online gambling industry. For instance, NetEnt is popular for its high-paying jackpot slots and you won’t miss some on Casoo casino. You can also play other Casoo slots from Microgaming. Microgaming is one of the oldest game providers and it has evolved as time goes by. The benefit of working with the pioneers is that the casino gets supplied with both old and new titles.

If you are looking for a more authentic experience, then you should head to the live casino section. The Casoo live casino has a large selection of games hosted by experienced live dealers. The software developer responsible for this section is Evolution Gaming, so you expect nothing but the best live casino experience. You can play a wide range of games such as Casoo Roulette variants and several Blackjack variants. To your advantage the casino is optimised to be compatible with various devices, meaning you can play all their games on a desktop, tablet or smartphone.

PAYMENT METHODS AT Casoo Casino

Before creating a casino account, you should look at their payment section so that you can ascertain that the banking options suite you. In this section of the Casoo review, you will find all the information about the banking methods that can be used on the platform. The casino knows that players love seeing a variety of deposit and withdrawal options. The casino provides its players with a wide variety of banking options. Additionally, the casino accepts the use of both traditional and digital currencies such as EUR, USD, PLN, RUB, BTC, ETH and LTH. The casino is modern as evidenced by the fact that they accept the most modern forms of payment such as cryptos.

At Casoo casino players can make a deposit using Visa, Mastercard, Skrill, Neteller, ecoPayz, Yandex, WebMoney, Paysafecard, Jeton and Neosurf. This list includes e-wallet solutions along with credit cards and iBanking options. All the deposit methods offer instant process time and you don’t get charged any fee. The casino sets its minimum deposit limit at £10 whereas the maximum limit varies from one method to another. Once you have created your Casoo account, you can start depositing money immediately since there are no restrictions unlike when withdrawing.

As for the withdrawals, you can use the same methods mentioned above plus Bitcoin, Zimpler, Maestro, Litecoin and Ethereum. The withdrawal processing time ranges from 24hours to 7 days. E-wallets and cryptos take less than 24 hours while some methods such as Yandex might take up to 5 days to process your withdrawal. The casino allows you to withdraw amounts of more than £20 per transaction, but not more than £2,000 per day. It’s a requirement that you verify yourself before the first withdrawal. This can be done by submitting the relevant documents to the casino’s customer service team.

WITHDRAWAL TIMES AT Casoo Casino

Withdrawing money from your Casoo account is simple thanks to the variety of payment options and the casino’s payout speed. You can withdraw money from your casino account via various methods including Visa, Mastercard, Skrill, Neteller, ecoPayz, Yandex, WebMoney, Paysafecard, Jeton, Neosurf, Bitcoin, Zimpler, Maestro, Litecoin and Ethereum. This is one of the most diverse withdrawal sections you will ever see among online casinos. When it comes to the limits, the casino has a minimum withdrawal limit of £20 per transaction. On the other hand, there is a maximum withdrawal limit of £2,000 per day, £5,000 per week and £10,000 per month. These limits are okay for a normal punter but high rollers might feel limited. Withdrawals are free of charge regardless of the method you use.

Casoo tries to process all payouts fast but some transactions take longer than others depending on the banking method you use. E-wallets and cryptos take 24 hours while other options require between 3 to 7 days to process your payout. If your withdrawal takes more than the stated time to get processed you should contact customer support. Before initiating a withdrawal you should ensure you have met the wagering requirements and that you have already verified yourself to avoid delays.

Casoo Casino LIVE CHAT AND CUSTOMER SUPPORT

A casino has to constantly communicate with its customers. This is important because it ensures that everyone is satisfied. Casoo values its customers and that’s why the casino has a reliable customer service section. On visiting the website, you will find a customer service short link. On clicking the link you will be redirected to a page showing all the available options to contact the casino’s support team.

The fastest and easiest way to communicate with a representative is via the live chat feature. This feature offers an instant response from the customer support team and it’s available from 07:00 – 03:00. You can also contact the casino via e-mail and expect to hear from them within 24 hours. The casino’s email is [email protected] and you can write to them at any time of the day.

Optionally, you can also contact them over the phone. The casino’s number is +356 99609110 and it’s available 24/7. You can also browse through Casoo’s extensive Frequently Asked Questions section. Here, you will find answers to some of the most common questions related to your account, games, Casoo bonuses and promotions, winnings, banking and many more.

Casoo Casino RESPONSIBLE GAMBLING RECORD

The company’s operator understands that many people love gambling, but there are a few people who become obsessed and addicted to gambling. As a result, the operator has put across some measures to assist people who can potentially become addicted to gambling. The casino upholds a responsible gambling record and you can find a section on the same at the casino’s website.

When it comes to preventing compulsive gambling, the casino incorporated several methods and techniques to help curb addiction. First, the casino lets players set their own maximum deposit limits which shouldn’t be broken at any point. You can set a daily, weekly, monthly or yearly deposit limit. Note that the set limits cannot be changed. Secondly, Casoo has a self-exclusion program that lets you take some time of gambling. Upon your request, the casino cancels your membership for the stated time and you can no longer access the casino.

Once the period expires you can go back to gambling. If none of the methods mentioned above helps, Casoo advises that you should seek professional help from organisations such as Gamblers Anonymous, National Council on Problem Gambling and Gambling Therapy Helpline. All these solutions will help players overcome their gambling addiction.

Casoo Casino SECURITY

Casoo casino aims to provide a safe and secure online gaming platform and in terms of security, they have met the required gambling standards. Casoo employs various security protocols which are aimed at ensuring the platform is safe. They use a high level of SSL encryption which protects players’ personal information and financial transactions. The casino ensures that no information lands in the wrong hands and that players never lose their money while playing on the casino. Moreover, Casoo casino is owned by SG International.

The company is licensed and regulated by the Government of Curacao and they have the necessary certification. Holding such a license shows that the casino offers legitimate, reliable and trustworthy gaming services. It also shows the operator’s seriousness and how much they value their customers’ security. The casino is open to scrutiny and regular inspections by the authorities which ensure they are always in line. When you check the casino’s payment section you will realise they accept payments from well-known options.

To ensure maximum player protection, the casino only works with safe and secure payment options. Therefore, players can rest assured that their funds are protected by both the casino and the payment option’s security protocols.

Casoo Casino FAIRNESS AND LEGITIMACY

Casoo casino is relatively young in the online gaming industry and many players might want to know if the casino is fair and legitimate. Before signing up for an account you should know the trustworthiness and legitimacy of a casino. You can know the casino’s status by checking some aspects such as licensing, their fairness record, responsible gambling record, payment security and other player reviews.

One aspect that clearly shows Casoo casino is legitimate is the license they hold from the Government of Curacao. Before being issued such a license the authorities have to check if the casino has met the required fairness and safe gambling standards. The casino’s website is protected using the latest SSL encryption which ensures that all players’ information and payment transactions are secured.

To ensure complete fairness, their games are usually audited by a third-party auditor. The auditor ensures that all the outcomes are fair and winnings get paid out at the right time. Therefore, it’s possible to win while playing on Casoo casino and get your payout. The casino also pays out the Casoo bonus to every new player. Lastly, if you check online, you won’t find any Casoo frauds and scams complaints.

Casoo Casino TERMS AND CONDITIONS

Before opening an account with the operator, you agree to be bound to their Terms and Conditions. During the sign-up process, you agree and enter into a contract via electronic communications. Every player has to agree to the Terms and Conditions during the registration process. Failure to do so, your account registration will be declined. Ensure you read and understand all the terms of use before signing up. The casino has T&Cs on several sections such as account ownership and closure, bonuses, payments, winnings, games, and other general policies. Below are some Terms and Conditions that are worth noting.

Each player is entitled to one account. Multiple account ownership isn’t allowed and you’ll be banned from the casino if you own several accounts.

The casino has a right to close your account in the event they discover any fraudulent behaviour.

Each new player can claim the welcome bonus. The bonus amount and any winnings attained from the bonus should be wagered before withdrawing. Failure to wager, the bonus and any winnings will be forfeited.

Some payment methods are not available in all regions. Check the payment options accepted in your country.

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FAQ

How do I sign up for Casoo Casino?

You can only sign up for a Casoo casino account if you are 18 years old and if you are in an unrestricted country. You can check the list of restricted countries online. Creating an account at Casoo is easy and it only takes a few minutes. All you need is a strong internet connection, a desktop or mobile device. Follow these steps to complete the sign-up process:

First, visit the official Casoo website on your browser, then click the Register button. It’s on the top-right side of the homepage. A large box will appear and you will be required to enter your username, email address, and password. You will also be required to choose your preferred currency. You will also be required to enter your country code and your mobile number, finally, you have to confirm your age, read and agree to the casino’s Terms and Conditions. The casino will email you a confirmation message showing you have successfully created your account.

After registration, every player has to verify themself and this is done by emailing the casino’s customer support some documents. You need to upload your National ID and utility bills or bank statements as proof of address.

What is the contact number for Casoo Casino?

Casoo casino does not accept players from the United Kingdom. Therefore, there is no UK contact number for Casoo, so you can only contact them via live chat, or email. The casino only has one contact number which is +356 99609110.

How do I log in to Casoo Casino?

You can log into your Casoo account on a desktop or mobile device. The login process is simple and it takes less than a minute. All you need to do is visit the official Casoo website. Once you are on the homepage, click on the “Log in” button on the top-left side. You will be required to enter your username and the password you created during registration. Once you have entered and confirmed these details, click on “Log in”. You can now view your account, make deposits and play any game of your choice.

In case you’re trying to log in and you have forgotten your password, you can easily reset it. Click on the “Forgotten password” button. The casino’s customer support will email you a password reset link. Once you click on the link you’ll be redirected to a page that will request you to enter and confirm a new password. You can then go back to the casino’s homepage and log in using the password you’ve just created.

How do I close my account at Casoo Casino?

If at any point you feel like you want to terminate your membership at Casoo casino you have a right to do so by closing your account. Although the casino doesn’t like losing players they can close your account upon request. Players can’t close their accounts on their own. Instead, they have to contact the casino’s support team and request account closure. You do this by writing them an email requesting account closure. Before the closure, the customer support representative will give you other options such as self-exclusion.

If you still want to go ahead with the closure, customer support will start the process. All pending payments will be done and the account will be deleted permanently. This means that you are no longer a Casoo casino customer. In case you want to return in future, you can create a new account using your details.

Is Casoo Casino a Rip Off/Fraud?

Casoo casino is a trustworthy brand. The casino holds a license from the Government of Curacao, meaning their services are legitimate. The license also assures players that the games on the website are not rigged. The casino uses a random number generator which ensures that all the games’ outcomes are fair. On the live casino, all games are hosted by live dealers but they don’t have any influence on the results. Therefore, you shouldn’t be worried about being scammed while playing at Casoo casino. Again, if you check online you’ll only find positive reviews about the casino and there are no Casoo frauds and scams complaints from other players. You can therefore trust Casoo casino and you should never worry about being scammed at any point.

Do you have to download software to play at Casoo Casino?

You don’t need to download any software to play at Casoo casino. Casoo casino is available in instant play mode since it utilises instant software. All you need in order to play is to open any browser of your choice, and search for “Casoo casino”. You will be redirected to the homepage from where you can log in and play any game of your choice instantly. Whether you are playing on your desktop or mobile device, the process is similar and you don’t have to download anything. An advantage of using instant software is that you save time and space.

Can I pay via my mobile device at Casoo Casino?

Casoo is a modern casino that aims to cater to the needs of all types of players. If you prefer playing on the go, Casoo casino has a mobile version in store for you. Although the casino doesn’t have any apps at the moment, you can access their website on your mobile device. The mobile version can be opened on any functional mobile browser on various smartphones and tablets. The site is optimised for small screens making it convenient for use on any device.

Players can access a wide range of casino games and other services on the mobile version. You can easily use the mobile site to deposit and withdraw funds from your account. Just like the desktop version, it is secured using encryption technology. The deposit and withdrawal processing times are similar to the desktop version times.

Does Casoo Casino accept PayPal?

PayPal is very popular in the online gaming industry. The payment option is known for its safe and secure nature. Many players prefer using PayPal to deposit and withdraw funds because it processes such transactions fast. It saves a lot of time compared to other banking options. Unfortunately, Casoo casino doesn’t accept PayPal at the moment. The operator should consider adding this option to their list. However, players can use PayPal’s alternatives such as Neteller, Skrill or credit cards. They are as fast and as safe as PayPal. Just like PayPal, these options offer instant deposits and fast payouts.

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Casoo WELCOME PACKAGE
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Jacob Evans Written by Jacob Evans