Casumo Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated July 8, 2025
Casumo Casino is a fun, modern platform known for its sleek design and fast payouts. This thorough Casumo Casino review covers everything - games, bonuses, payments, mobile experience, and support - to help you decide if Casumo is the right casino for you. Discover what makes this site popular among players worldwide.
Extensive game selection
Innovative promotions and features
Fast and free withdrawals
User-friendly mobile experience
Secure and licensed platform
No cryptocurrency support
Limited VIP program
Casumo Casino delivers a unique and engaging gaming experience, blending a vast selection of slots, table games, and live dealer options with a playful, adventure-themed platform. Known for its fast payouts and user-friendly interface, Casumo stands out in the online gaming industry, offering a fun yet reliable environment for all types of players.
However, while Casumo excels in game variety and customer service, some players might find the wagering requirements on bonuses to be a bit high. Additionally, the lack of a dedicated phone support line could be a downside for those who prefer more direct communication.
Terrible
Better than 97% of all casinos.
Casumo Bonus Offers
All the hottest at one place, just for you!
Welcome Package
100€ Welcome Bonus + 100 Free Spins
1st Deposit
100€ + 100FS
Win rate
96.30%
Payout time
3-6 Hours


Casino
Casumo

Created by
Play`n GO

100 Free Spins
10€ on 1 deposit @ 0.10€ per spin
1st Deposit Bonus
100% up to 100€
Percentage
100%
Wagering
30x b&d
Valid Time
—

Screenshots from Casumo

Taken by Jacob Evans on Jan 31, 2025



Rank 0 of 38

Lowest
500GC

Casumo
100€

Highest
100,000GC

Opinion of Jacob Evans
"Take advantage of Casumo's frequent promotions and loyalty rewards by playing regularly. Keep an eye on their "Reel Races" for a chance to win additional prizes and bonuses daily."
Casumo Casino Bonus
New players can claim a 100% deposit match up to $300, plus 20 bonus spins on "Book of Dead." A minimum deposit of $10 is required, and a 30x wagering requirement applies to both bonus and spin winnings.
Casumo offers deposit bonuses that match a percentage of your deposit, providing extra funds to play with. These bonuses are subject to wagering requirements and may vary by promotion.
Casumo Casino regularly features promotions like Playson CashDays and Short Races, offering cash prizes with no wagering requirements. These events run monthly and require opting in and meeting minimum bet criteria.
Generous welcome bonus
Frequent promotions
Loyalty rewards program
High wagering requirements
Bonuses often have a limited usage
100% up to 100€
Min. Deposit
10€
Wagering
30x b&d
Rank 0 of 38
How to Sign Up at Casumo Casino
The principal thing that you have to do before joining the Casumo site is to ensure you are 18 years and above!
Sign up
Tap on the “sign up” section that is situated in the upper right area of the site.
Provide details
You will be directed to a page where you are required to fill in a significant number of details.
Create a username
After giving this information, you should create a username and a secret password.
Choose currency
You can likewise choose your currency of choice are a lot of options to go for
Start playing
Confirm the details, and you are ready to start playing.
After creating your account, you'll receive important details via email. Upon logging into Casumo, you can deposit funds using various available methods. Deposits are fee-free, allowing you to start playing slots and potentially win money quickly.
Rank 0 of 38
Payment Мethods at Casumo Casino
Casumo Casino supports a variety of fiat payment methods, including Visa, Mastercard, Interac, MuchBetter, and Paysafecard. Deposits are processed instantly, allowing players to start gaming without delay. The minimum deposit amount is $10. Casumo does not currently accept cryptocurrency payments.
Withdrawals at Casumo are typically processed within a few hours, though the exact time may vary depending on the chosen method. There are no fees for withdrawals over $10; however, withdrawals below this amount may incur a fee. It's important to note that Casumo may require identity verification before processing withdrawals, especially for larger amounts.
Payment Methods





Crypto is not accepted
No deposit or withdrawal fees
Fast withdrawal processing
Wide range of trusted payment options
No cryptocurrency support
Potential withdrawal limitations
Withdrawal times at Casumo Casino
Casumo Casino processes withdrawal requests within a matter of hours. However, the exact time for a withdrawal to be finalized may vary due to different circumstances, such as the payment method used and verification requirements.

Lowest
1-2 Days

Casumo
3-6 Hours

Highest
3-6 Hours
Rank 0 of 38
Casino Games at Casumo
Casumo Casino offers an extensive selection of over 3,500 games, including a wide variety of slots, table games, and jackpot titles. Players can enjoy popular slots such as Book of Dead, Reactoonz, Starburst, and Gonzo’s Quest, provided by leading software developers like NetEnt, Play’n GO, and Microgaming. The platform features various slot types, including classic three-reel games, video slots, and Megaways titles, catering to diverse player preferences.
In addition to slots, Casumo offers a comprehensive range of table games, including blackjack, roulette, baccarat, and poker, available in both live dealer and RNG formats. The live casino section is powered by top providers like Evolution Gaming, ensuring high-quality streaming and interactive gameplay. For jackpot enthusiasts, Casumo features progressive jackpots such as Mega Moolah and Hall of Gods, as well as exclusive Casumo jackpots and Red Tiger's Must Drop jackpots, offering players numerous opportunities for substantial wins.
Top slots at Casumo Casino
Casumo Casino offers a diverse selection of top-tier slot games from renowned providers like NetEnt, Play’n GO, and Pragmatic Play. Notable titles include Book of Dead, Reactoonz, Starburst, Gonzo’s Quest, and Gates of Olympus, each featuring unique themes and engaging bonus features.
For players seeking substantial wins, Casumo features popular progressive jackpot slots such as Mega Moolah, Mega Fortune, and Hall of Gods. These games offer the potential for life-changing payouts, adding an extra layer of excitement to the gaming experience.
Game Providers





Popular Slots






Extensive selection of slot games
A variety of table games
High-quality games
Limited new game releases
Some games may require high internet bandwidth
Casumo Live Casino
For players seeking an immersive experience, Casumo offers a robust selection of live dealer games. Powered by top providers like Evolution Gaming, the live casino section brings the thrill of real-life casino gaming directly to your screen. Players can interact with professional dealers and other players in real-time, adding an extra layer of excitement to games like Live Blackjack, Live Roulette, and Live Baccarat.
The live dealer games feature high-definition streaming, multiple camera angles, and customizable options, ensuring a premium gaming experience. Casumo's live casino also includes unique game show-style games like "Dream Catcher" and "Monopoly Live," which offer a fun twist on traditional gaming.
Casumo Casino Payout Rate (RTP)
Casumo Casino provides a diverse range of games with varying Return to Player (RTP) percentages. For instance, the slot game Jackpot 6000 offers an RTP ranging from 95% to 98.9%, depending on gameplay features like the Supermeter mode. Another example is Big Bad Wolf, which boasts an RTP of 97.34%, offering players a higher potential return over time.
Additionally, Volcano Riches has an RTP of 96.43%, while Midas Golden Touch offers an RTP of 96.1%. These figures indicate the percentage of total stakes that are returned to players over time, providing insight into the potential returns of each game.
Casumo Casino software
Casumo Casino collaborates with a diverse array of top-tier software providers to deliver a rich gaming experience. Notable partners include Play’n GO, known for titles like Book of Dead and Reactoonz; Relax Gaming, offering innovative slots such as Money Train; and Pragmatic Play, featuring popular games like Gates of Olympus. These collaborations ensure a wide selection of high-quality games for players.
In addition to slots, Casumo's live casino section is powered by Evolution Gaming, providing immersive live dealer experiences for games like blackjack, roulette, and baccarat. This partnership enhances the platform's offerings, ensuring players have access to a comprehensive range of gaming options.

Lowest
94.50%

Casumo
96.30%

Highest
95.85%
Rank 0 of 38
Fairness and Legitimacy
Casumo Casino ensures fairness through the use of sophisticated Random Number Generators (RNGs) in all its games. These RNGs are rigorously tested and accredited by independent testing companies to guarantee random outcomes for each game. This means that every spin or card dealt is entirely random, ensuring a fair gaming experience for all players.
Additionally, Casumo provides transparency by making the theoretical Return to Player (RTP) percentages available within the information or help section of each game. This allows players to understand the expected payout over time for each game they choose to play. Furthermore, Casumo ensures that all games undergo rigorous testing before being released to customers, and each software supplier conducts extensive testing on their games prior to making them available on the platform.
Licensed by reputable authorities
Strong commitment to fair play
Clear and transparent terms for players' protection
Restricted in some countries
Customer disputes may take time
Casumo Casino Security
Casumo Casino prioritizes player security by implementing advanced encryption technologies, such as SSL and TLS protocols, to safeguard personal and financial information. These measures ensure that data transmitted between users and the casino remains confidential and protected from unauthorized access.
Additionally, Casumo adheres to strict data protection regulations, including the EU General Data Protection Regulation (GDPR). The casino's privacy policies are designed to protect user data throughout its lifecycle, from collection to deletion.
Casumo Casino Responsible Gambling Policies
Casumo Casino is committed to promoting responsible gambling through its "Play Okay" initiative. This program offers tools such as deposit, loss, wager, and session limits, allowing players to manage their gambling activities effectively. Additionally, players can set time limits on their gameplay to ensure a balanced gaming experience.
For those needing a break, Casumo provides options like cool-off periods and self-exclusion. The casino also offers reality checks and self-assessment tests to help players monitor their gambling behavior. These measures underscore Casumo's dedication to player well-being and responsible gaming.
Rank 0 of 38
Customer Support at Casumo Casino
Casumo Casino offers 24/7 customer support through live chat and email. Their dedicated team of Customer Service Ambassadors is available to assist with any queries, ensuring a seamless gaming experience. Players can reach out via the live chat feature on the website or by emailing hey@casumo.com
While Casumo does not provide phone support, their commitment to prompt and efficient assistance is evident through their responsive live chat and email services. Additionally, Casumo offers a comprehensive FAQ section on their website, addressing common questions and providing valuable information to enhance the user experience.
Available 24/7 for instant support
Quick response times during most hours
Friendly and knowledgeable agents
Potential wait during peak times
Limited language options
How Casumo Casino performs against the competition
See how Casumo performs in various key metrics against all casinos we have reviewed!

Lowest
500GC

Casumo
100€

Highest
100,000GC
Rank 0 of 38
Casumo Casino Apps and Mobile Version
Casumo Casino offers a dedicated mobile app for both iOS and Android devices, providing a seamless gaming experience on the go. The app features a user-friendly interface, quick loading times, and access to a wide range of games, including slots, live casino, and sports betting. Players can manage their accounts, make deposits and withdrawals, and access customer support directly through the app.
In addition to the mobile app, Casumo's website is fully optimized for mobile browsers, ensuring that players can enjoy their favorite games without downloading the app. The mobile site maintains the same functionality and game selection as the desktop site, providing a consistent experience across all devices. Whether using the app or mobile browser, Casumo mobile casino ensures a secure and enjoyable gaming environment for its users.
Usability of the Online Casino
Casumo Casino offers a highly intuitive and user-friendly interface, making it easy for both new and experienced players to navigate. The site design is clean and organized, with quick access to popular games, promotions, and account settings. The search function is efficient, allowing users to find their favorite games or discover new ones with ease.
Whether you're accessing the casino via desktop or mobile, the platform ensures a smooth experience, with fast loading times and minimal interruptions. Additionally, the site's responsive design adapts well to various screen sizes, enhancing overall usability for a diverse range of devices.
Casumo Casino FAQ
What is the contact number for Casumo Casino?
Casumo does not provide a customer support phone number. For assistance, you can reach their support team via live chat or email at hey@casumo.com, available 24/7.
How to close my account at Casumo Casino?
To close your Casumo account, contact their support team through live chat or email at hey@casumo.com. They will guide you through the account closure process.
Is Casumo Casino a rip-off/fraud?
Casumo is a legitimate online casino licensed by reputable authorities, including the Malta Gaming Authority and the UK Gambling Commission. They adhere to strict regulatory standards to ensure fair and secure gaming.
Do you have to download software to play at Casumo Casino?
No additional software is required. Casumo's games are accessible directly through web browsers on desktop and mobile devices. They also offer dedicated apps for iOS and Android for enhanced mobile experience.
Can I pay by mobile at Casumo Casino?
Casumo supports various payment methods, including Visa, Mastercard, Skrill, Neteller, bank deposits, and Paysafecard. However, specific mobile payment options are not detailed on their website.
Does Casumo Casino accept PayPal or Cryptocurrency?
Casumo accepts PayPal for both deposits and withdrawals. Cryptocurrency payments are not currently supported.