Pros & Cons of Chumba Casino
- The casino is accepted in most parts of the United States.
- Chumba Casino has a good variety of games outside slots.
- Sweepstakes winnings are redeemable for cash gifts and merchandise.
- Chumba Casino accepts payments from leading cards and e-wallets.
- This casino has a customer service phone line and a Facebook wall.
- The casino does not offer a live chat option for customer support.
- Chumba Casino is not available beyond the USA and Canada.
Joshua Rawlings is a published expert on crypto gambling, casino analyst, and tech aficionado, with more than 10 years of casino experience.
Chumba Casino Sweepstakes
Facts about Chumba Sweepstakes Casino
Logo | |
---|---|
Rating | 6.0 |
Company Address | Trident Park, Notabile Gardens, No. 6, Level 3, Central Business District, Mdina Road, Zone 2 Birkirkara, CBD2010, Malta. |
Licence | Malta Gaming Authority |
Amount of Games | 298 |
RTP | 95.40% |
Bonus | 2000000 GC |
Games Used by Chumba Casino for Sweepstakes
All games available on the casino are available in both free and sweepstakes modes. When playing with sweeps coins, you play in sweepstakes mode. This mode is akin to playing games in the real money mode. Some of the games that you can play by redeeming sweeps coins include slots and table games with fair play and great pay outs.
Chumba slots make up the largest number of games in the casino. You can play classics and multiple payline titles, such as Last Empress. There are also a few jackpot titles that include Dancing Gold or Stallion Grand. The casino has a feature called Fireshot Inferno that allows progressive jackpots to be shared across two games. This means that you stand a chance to earn double the price when you play the games with sweeps coins.
There are also table games that include blackjack and video poker. There is one game for each variant to give social players a chance to get entertained without spending a coin. Additionally, Chumba games have no limits on the number of coins you can use. You can play any of the games with just a few coins or sweeps as you like.
What Do You Need to Do So You Can Participate in the Chumba Casino Sweepstakes?
You just need to redeem sweeps coins to participate in sweepstakes. Unfortunately, these sweepstakes are not available for purchase. You just wait to get them while using gold coins. Once you get the sweeps, open your favorite game in sweepstakes mode and start playing. The casino allows you to wager any sweeps coins earned repeatedly on any of the games on the website.
What are the Virtual Tokens Used by Chumba Casino?
There are two types of virtual tokens used by Chumba Casino: gold coins and sweepstake coins. Each has a specific use and eligible games on the casino. The standard virtual currency is the gold coin. You earn gold coins when you log in daily, connect with others on social media, and take part in various promotions.
Some are promotions sent via email. These coins allow you to play games on the casino without having to pay a coin. However, you cannot redeem any winnings you make from gold coins for cash or other gifts.
On the other hand, the casino offers players sweeps coins. These coins enable players to enjoy casino games with the hope of earning prizes. The prizes can be gift cards or cash. Players do not get a chance to buy the coins but will get them as a promotion or with the gold coins.
What Payment Methods Does Chumba Casino Use for the Tokens?
Chumba Casino accepts a variety of methods that players can use to buy additional gold coins on the casino. The casino accepts leading card payment methods such as Visa, Mastercard, Discover, and American Express. These methods support both deposits and withdrawals.
It also accepts payment e-wallets, such as Skrill and Paysafecard. Other methods include bank transfers and Trustly. If you win at the casino, you can claim your cash prizes with any of the said methods and gift cards. The casino does not charge players for using any of the methods discussed above. However, you may be charged for using the network for transactions. These charges do not exceed 2.5% of the amount transacted.
Additionally, there are minimum withdrawal coins for different methods. If you wish to withdraw your winnings in gift cards, you must have accumulated at least 50 sweep coins. On the other hand, if you wish to withdraw the coins in cash, you should have accumulated at least a hundred of them.
Remember, you must have wagered your coins at least once before you can withdraw them in cash. The deposit and withdrawal limits also vary depending on the provider you pick and your transaction history on the payment account.
The Social Casino Provided by Chumba Casino
Chumba Casino is essentially a social gaming website. This means that you do not need to deposit any cash to play the games provided by the casino. Instead of real cash, players use virtual currency called gold coins. These coins are provided for various activities on the casino, including logging in daily, connecting with fellow players on its social media accounts, claiming offers provided by the account, and via email.
You play with the coins as you would with real money. However, the wins in cash cannot be transferred to your real money wallet. Instead, you get additional virtual coins that you use to play games.
Sometimes the casino offers players sweeps coins. These are coins whose wins can be redeemed for cash or prizes. You do not purchase sweeps coins and only get them from the casino when using gold coins. This way, you can earn real cash and prizes without spending a coin at the casino.
The social casino feature enables Chumba to offer games in states that do not allow real-money gaming. This social casino is entertaining, as there are tons of quality games here. It is easy to understand and well-made.
How Can You Claim Your Prizes From Chumba Casino?
If you wish to claim prizes from Chumba Casino, you will need to have accumulated at least 50 sweeps. The sweeps must have been wagered at least once before they are available for withdrawal. These 50 sweeps enable you to get gift cards. However, if you wish to earn some cash, you need to accumulate at least 100 sweeps. There are other prizes available to players in the ‘Claim Your Merchandise’ link below the games section.
Remember, you cannot claim any prizes for your wins made with gold coins. The wins are in the form of other gold coins that you use to play games. However, you can earn the sweep coins by regularly playing with gold coins and taking part in different promotions. Additionally, the casino does not limit the number of prizes that you can win within a specified period.
Casino Games – Slots and Sweep Games
There are about 150 games on Chumba Casino. These games range from slots to solitaire, jackpots, table games, slingo, and bingo. Slots make up a significant part of the games in this casino. You can play classics, multiple payline games, and jackpots. Some of the popular slots titles in this casino include Hypernova, Aztec Riches, and Goblin Grand.
Those who love playing jackpots have titles such as Stallion Grand, Last Empress, and Ranching Gold. A number of them are progressive jackpots. You can also play table games such as Back Blackjack, Jacks or Better, and Black Jack. On the other hand, solitaire gives you the old great feeling offered by the Windows games, but with several other options for you.
Finally, bingo offers you three options to have fun: 75-ball bingo, 90-ball bingo, and bingo blast. The last option is the fastest among the three, while the 90-ball option gives you more winning ways. You can play all these games with both virtual coins and sweepstakes.
Chumba Casino Software
A good number of games on Chumba Casino are in-house. They give players a chance to enjoy exclusive features that they would not find anywhere else. Besides, it is able to give players an exciting experience that is tailored towards social gaming ideals.
There are also games from other providers that include Atlantic Digital. This London-based games provider is known for awesome games like The Godfather. There are also games from ReelPlay. This provider was initially called Chance Interactive but was later rebranded. It is known for its infinity reel feature.
You will also find games from JustForTheWin, like Western Gold. This provider works on the Microgaming platform, and its titles are available on the Quickfire network. Its games are known for exciting features such as the Respin.
2by2 Gaming also offers exciting titles such as Wild Krakatoa. The provider is based in Chicago and is known for a mix of themes ranging from Egyptian to mystic and Asian. It also has several pending game mechanic patents.
Finally, you will find a few games from Playtech, like Better Wilds. Playtech is a reputable software provider that has other renowned brands like Quickspin and Ash Gaming under its umbrella. There are only a few of its 700+ games on Chumba Casino. Players enjoy quality graphics and multiple winning possibilities.
Chumba Casino Live Casino
Chumba Casino does not currently have any live casino games. Players can only enjoy the RNG software versions of their favorite games. The reason for the lack of live casino games is that most of the live casino providers do not operate in social casinos, as live casinos require real money for players to access these games. Since this is not available in casinos such as Chumba, you would not find them. However, the casino may start offering live games in the future. Keep checking the website for any updates in this direction.
Payment Methods at Chumba Casino
Chumba Casino accepts several payment methods to enable players to transact with their accounts conveniently. Here is a list of the available methods.
Visa and Mastercard: Visa and Mastercard are leading global credit and debit card companies. You can buy coins with both debit and credit cards using these methods.
Skrill: Skrill is one of the leading e-wallets on the online payment marketplace. It has low transaction fees and is available across all of the United States. Chumba Casino allows for immediate deposits of at least $10 using this payment method.
Trustly: Trustly is a payment provider that enables players to use their bank accounts without exposing their details to the casino. Deposits made via this method are processed immediately.
Bank Transfer: Players can deposit on their accounts straight from the bank. This method has a higher limit in some locations across the USA. Deposits are processed in a few minutes.
Gift cards: Gift cards are only available for withdrawals. If you have accumulated at least 50 sweeps coins, you can withdraw them for a card to use in making purchases.
American Express: This card is widely used in the US. It provides speedy transactions at low costs.
You can use more than one payment method on your Chumba account. However, they have to have the same name. The availability of many transaction methods provides players with the flexibility they need when transacting with their accounts. All payments to the account are secure. Therefore, there is no risk that players will lose their cash in any way or have their information accessed by third parties.
Chumba Casino Payout Rate (RTP)
Chumba Casino does not indicate the overage payout rate. However, it is possible to estimate it since the RTPs of its games are known. For example, slots have an average RTP of about 96.2%, while table games have about 98.2%. Bingo solitaire and slingo have RTPs of between 96% and 98%. Therefore, it is safe to say that the average RTP is above 96.2%. This RTP is within the industry average.
Withdrawal Times at Chumba Casino
Withdrawal times at Chumba Casino vary according to the payment provider you use. However, the casino strives to process all withdrawal requests as soon as they are made. There is no pending time for payouts.
The fastest way to receive payments from the casino is through the gift cards. These are electronic cards you can use to make payments online. You can get cards approved within a few hours of making the request. Skrill payments are also processed within a period of 24 hours.
If you wish to have payments made to your debit and credit cards, you may have to wait between 24 and 48 hours. On the other hand, payments via bank may take up to three working days, depending on your bank policies.
Chumba Casino verifies the identities of all its players before accepting a withdrawal request. This means that if you are making the first withdrawal at the casino before verifying your identity and that of your location, you may wait for an extra two days for the documents to be verified. Consider verifying your account earlier to avoid this delay. While the withdrawal times are not the fastest we have seen, they are within reasonable times and convenient for players.
Chumba Casino Live Chat and Customer Support
Chumba Casino has taken steps to ensure that players get assistance as soon as they face issues. It has a customer support team in place that is available around the clock. This team is available via email and phone. At the moment, there is no live chat feature.
If you wish to contact the team via email, drop a line at [email protected]. On the other hand, if you wish to make a call, you can reach the team via (+)35699088901.
There is also a fan wall, whose link is at the bottom of the page. This Facebook page enables you to share ideas and get assistance from the rest of the players and fans on the casino. You will identify the official page with the name of the casino and a verification tick.
At the bottom of the homepage, you will see links to different information pages, each discussing a feature or aspect of the casino. This is the easiest way to know what to do in various situations. You can always contact customer service if you do not get the help you need.
Usability of the Social Casino
Chumba Casino is easy to use and friendly to players. First, it has an easy-to-navigate website, as all items are well-arranged. There is a menu on the left and links at the bottom of the page. They provide easy ways to access the features you need with one click. The homepage also has a concise layout that provides players with all the information they need to get going.
The casino also organizes games into various categories in the games lobby. You just need to click the category of your favorite game and scroll through the games for your favorite one. Each of the games is of high quality and offers players smooth gameplay. Therefore, you expect an enjoyable playing experience.
In addition, Chumba has a mobile site that is optimized for use with small screens, such as those on mobile devices. We are glad that players can enjoy their favorite games while on the go. You also do not need to zoom in to play games or read text on the mobile website.
Overall, Chumba is customer-friendly, offers high-quality games, and has a smooth gaming experience for players. We recommend it to anyone who is looking for a convenient social casino.
Chumba Casino Responsible Gambling Record
Chumba Casino understands that casino gaming can be addictive. Therefore, it has put in place measures to ensure that players are in control of their gaming behavior and keep problem gambling in check. There is a dedicated page for responsible social gambling with several tools for players to manage their time and money. Here are some of them.
Activity reminders: Activity reminders show you how long you have been playing. They can suspend play and enable you to end the gaming session.
Account history: You can access your gameplay history for the last two weeks.
Purchase limit: This limit controls the number of gold coins you can buy within a given period.
Play limit: You can set the maximum amount of sweeps coins you can play with for a given period.
Daily time limit: You can determine the number of hours you will be logged into your Chumba casino account, up to 10 hours. Once you reach the limit, you will be logged out.
Taking a break: You may choose to take a break from gaming. There are break options of between 1 and 30 days.
Self-exclusion: This is a longer break of between six months and indefinitely. If the account is excluded indefinitely, it can only be reactivated after six months.
Chumba Casino Security
There are several methods in place to safeguard the privacy and security of players at Chumba Casino. First, the casino uses SSL encryption to encrypt communications between user devices and the casino. This helps prevent tapping sensitive data during transit.
Second, the casino asks players to create robust passwords when joining the casino. This acts as their primary defense against unauthorized access. The casino will also log you out if the account remains inactive for extended periods.
Third, the casino has a strict verification system that ensures that all players use their official names at the casino. Players should verify their name and location before making their first withdrawal. The casino can also redo the verification if it detects suspicious activity in a player account. They should also be of legal age and not have been banned by the website previously.
Fourth, the casino has in place policies to fight gaming evils such as money laundering and fraud. It may take actions such as closing accounts or withholding player money if it detects fraudulent activity on a given account. If you have issues with your account security or believe it is compromised, do not hesitate to contact customer service for assistance.
Chumba Casino Fairness and Legitimacy
Chumba Casino is fair to its players. Every one of them has an equal chance to win virtual coins and real money prizes, depending on their activity on the website. Additionally, the games on the website are tested by third-party organizations for their security and fairness. Therefore, there are no risks to players whatsoever.
This casino is also licensed in Malta. The Maltese gambling watchdog is one of the strictest and most reputable in the gaming industry. For it to maintain the license, it must be fair to players. The license is also a sign of its legitimacy.
In addition, Chumba’s terms and conditions are fair and easy to understand. The casino has made deliberate efforts to organize terms into categories so that they are easy to pick. It also uses simple language and explains any jargon that players may encounter.
We have also not found any complaints regarding unfair terms and conditions or fraud on the casino. This is also a sign of legitimacy. The customer service personnel are also always available to help in cases where players have difficulty understanding different terms and conditions. Finally, the casino solves player complaints as soon as possible to enable them to continue with gaming without a problem.
Chumba Casino Terms and Conditions
When you join Chumba Casino, you must agree to the terms and conditions as set by the casino. It has a dedicated page that spells out your responsibilities as a player as well as the limits that you cannot surpass. The casino also indicates what the casino offers you as well as its responsibilities.
We recommend that you go through these terms so that you know what to do and not to do. Since the terms are arranged into sections with headings, you can check the section that talks about the feature you wish to use.
You will also come across additional terms and conditions with the promotions. These terms give details of what games you can play with each given offer as well as the limits for using the said bonus. Ensure that you follow these terms and conditions so that you are able to use the winnings you make from the promotions.
While the casino does not change its general terms often, it is good that you keep checking them from time to time. It will notify you if there are significant changes in the terms so that you can choose whether to agree with them.
These terms and conditions exist to prevent fraud and scams at Chumba casino.
Chumba Casino Bonus
Chumba Casino offers bonuses for different reasons, such as to attract new players to the casino, encourage those already in to keep playing, and reward those who have been consistent with their gaming.
The current welcome offer is a no-deposit package that includes $2 in Sweeps Cash and 2 million gold coins. You just need to be of legal gaming age to start enjoying the offer. Additionally, when making the first purchase, the casino will give you gold coins worth $10 for $5. This package is 900,000 gold coins, and the casino will give you $10 in sweepstakes cash.
There are no limits to the kinds of games you can play with either of the offers. Just pick a game of your choice and start enjoying it. You will also get regular offers from time to time to replenish your gold and sweeps coins. Some of the offers just require you to log into your account regularly. Others require you to follow the fan page, yet other coins are sent to your email. Just keep checking these areas, and you might get some free bonuses.
Chumba Casino Login, Contacts, & FAQs
How Do I Sign Up to Chumba Casino?
If you would like to sign up at Chumba Casino, head to the website and locate the sign-up button on the top right side of the casino page. The link will take you to a registration page, where you will be asked to enter your full name and email address. The casino then requires you to create a password.
Once you have input all the details and agreed to the terms and conditions, the casino will send a link to your email address. Use it to confirm your account. After clicking the link, you can safely log in and start playing.
Remember, you can only have one account at Chumba. You must also be of legal age to sign up for an account. The legal age is 18 in most states across the US. However, jurisdictions such as PA have a higher requirement at 21 years of age.
On the other hand, you cannot sign up if you are outside of Canada or the USA. This casino does not allow access using a VPN or any other location masking software.
What Is The Contact Number For The Chumba Casino?
The customer contact number for Chumba Casino is (+)35699088901. You can use the number to get quick assistance on any issues that you may be facing with your account. The use of a phone number is a convenient way to get assistance, especially because the casino lacks a live chat feature.
Expect to speak to an automated bot before you are transferred to human customer service personnel. You will also have some self-help options in this phase of your call that deal with procedural issues and other small matters.
Keep in mind that this is not a toll-free number. You will be charged for the minutes you spend on the call. If you do not want to spend cash while speaking to customer support, you have the option of sending the team an email.
How Do I Login to Chumba Casino?
You need to visit Chumba Casino to log in. The login button is located on the top right-hand side of the homepage. You will be directed to a page that asks you to enter your email address and password. If you do this accurately, you should be able to log into your account and use it.
However, if you have forgotten your email address, there is a reset feature just below the login page. Click on it and provide your email address as asked. A password reset link will be sent to your email. Click on it to enter a new password. If you still have problems logging into your account even after resetting your password, do not hesitate to contact the customer support team.
How Do I Close My Account at Chumba Casino?
If you wish to close your Chumba account, reach out to customer support and communicate your intention. A form will be sent to your email address that you must fill out. It acts as confirmation that you indeed plan to close the account. There is also a space available to give the reason for closing it.
It should take about 24 hours to close the account after filling out the form. If you had any sweep coins that were eligible for withdrawals, the casino will make efforts to send the cash to you. However, if the coins have not been wagered at least once and are below the threshold, they will be forfeited.
Remember, you cannot reactivate an account after closing it. The casino will not allow you to open another one. Therefore, if you just need to take a break from gaming, consider other options available in the responsible social gaming section, including self-exclude and taking a break. Taking a break is ideal for exclusion for less than six months, while self-exclusion works for durations ranging from six months to an indefinite period.
Is Chumba Casino A Rip Off/Fraud?
We did not find any reason to believe that Chumba Casino is a fraud or rip off. This casino is duly licensed by MGA, one of the most reputable gambling watchdogs in the industry. This is a sign that the casino is legitimate. It has also been on the market for over five years, which is a testimony to the quality of its services.
When we checked customer feedback on the casino, we did not find major complaints about issues like withholding funds and Chumba fraud. A majority of the customers have positive remarks about the casino.
This casino also has a clear policy that is fair. Therefore, there is no chance that players will lose their cash in any way. Besides, it does not withhold customer cash without a valid reason or change terms every now and then.
The above does not mean that you will not find a few negative reviews. However, most of them are on issues such as delays and freezing. None of the complaints shows an overly poor quality of service.
Do You Have to Download Software to Play at Chumba Casino?
You do not need to download software to start enjoying games at Chumba Casino. All the games you find on its website use HTML5 technology, which allows them to load directly on the user’s browser without any additional tools.
This instant play is convenient, as you do not need extra resources on your device or space to start enjoying your games. Besides, you do not have to deal with compatibility issues with the required software. You can play games instantly on both your computer and mobile device.
The casino is also optimized for use with different screen sizes. So, you will not be required to resize any game for it to play instantly on your device’s browser.
Can I Pay by Mobile at Chumba Casino?
There is no option to pay by mobile at Chumba Casino. However, almost all of the methods allowed at the casino have mobile options. For example, you can access your bank account or Skrill directly from your mobile device and complete your transaction. This means you can technically pay by mobile.
Despite this, it would be great if the casino added several other mobile-based payment systems to its website. This would give players more convenience and flexibility when it comes to deciding the best method to use for their transactions. We expect the casino to announce the introduction of such methods when they become available. Chumba casino app is yet to be made, but it can be in the works.
Does Chumba Casino Accept PayPal or Cryptocurrency?
At the moment, Chumba neither accepts PayPal nor cryptocurrencies on its website. Those who would like to use e-wallets like PayPal may use Skrill, which offers similar services. PayPal is a leading e-wallet in the US that is known for speedy transactions and top-notch security. We hope the casino will include it in its payment methods in the future.
On the other hand, cryptocurrencies, such as Bitcoin and Litecoin, allow for anonymous, speedy, and cheap transactions. Given the rate at which casinos are embracing these methods, we believe they will eventually make their way into the casino. Keep checking your account for the availability of such methods.
Does the Chumba Casino Provide Sweeps Games?
Chumba Casino does not have sweep games that are different from the rest of the social games. Each of the games on its website has a free and sweepstakes mode. If you have sweeps coins, you are eligible to play your favorite title in sweepstakes mode.
The sweepstakes mode gives you a chance to win cash and other merchandise from your gaming experience. You do not buy the sweeps coins to play in this mode, but you get them as part of the promotions offered by the casino.
What Are the Bonuses at Chumba Casino’s Sweepstakes Games?
There are several bonuses available for Chumba sweepstakes games. The bonuses are open to all players on the sites and are available for all games. This is because the casino gives coins and does not limit what games you can play with them.
Upon signing up, the casino gives you 2 million gold coins and $2 worth of sweeps coins to start your adventure. Once you start purchasing your gold coins, you get a $10 package that is worth 900,000 gold coins and $10 worth of sweeps coins for just $5.
You also get bonus coins for just logging into your account. Sometimes the casino sends you a link to your email address to claim coins. There are also bonuses offered from time to time on the Facebook page.
One thing you will note is that the casino does not have a dedicated promotions page. This is because it gives out offers to individuals, and sometimes the promotions are available on the homepage. You should get enough coins to play your favorite games with the combination of these great offers.
What Payment Methods Does Chumba Casino Use for the Sweepstakes?
Chumba Casino accepts various payment methods for ease of transactions. Here are the popular ones.
Gift cards: Gift cards are only available for withdrawals. If you have accumulated at least 50 sweeps coins, you can withdraw them for a card to use when making purchases online.
Skrill: Skrill positions itself as one of the leading e-wallets on the online payment marketplace. It is known for its low transaction fees and is available across all of the United States. You can deposit at least $10 using this payment method.
Visa and Mastercard: Visa and Mastercard are some of the leading global credit and debit card companies. You can buy coins with both debit and credit cards using these methods at no added cost.
Trustly: Trustly is a payment provider that enables players to use their bank accounts without exposing their details to the casino. You can conveniently transact with your account using this method at a low cost.
Bank Transfer: Players can deposit on their accounts straight from the bank. Deposits are processed in a few minutes at no extra charge unless imposed by the transacting bank.
American Express: This card is widely used in the US. It provides speedy transactions at low costs.