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Cloud Casino logo

Cloud Casino

80k monthly players

#0

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in United States

0.0

Expert Rating

Cloud Casino Review

400£ Welcome Bonus + 150 Free Spins

Win rate

94.40%

Payout time

1-3 Days

Payments

PayPalVisaVisa Electron
+6
US

Cloud Casino is not allowed in United States

Cloud Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

author

Review by

Last updated March 27, 2025

Launched in January 2016, Cloud Casino is a gambling platform that is powered by Nektan Limited that offers a wide range of games for mobile, tablets, and PCs. Players can choose their favourite games from a wide selection by NetEnt, NextGen Gaming, and many more.

What's good?

Exclusive slot titles

Instant play feature

Great bonuses and regular promotions

Strong focus on security

Fully optimized for mobile devices

What's not so good?

No dedicated mobile app

Live chat support is not available 24/7

My Verdict

Cloud Casino is a well-regarded online gaming platform known for its user-friendly interface and a diverse selection of games, including exclusive slots and popular titles from top providers. The casino is fully optimized for mobile play, allowing players to enjoy a seamless experience on their smartphones and tablets. The platform uses advanced SSL encryption to protect personal and financial data, and offers robust responsible gambling tools, such as deposit limits and self-exclusion options. Players also benefit from attractive promotions, including a generous welcome bonus and ongoing rewards like free spins and cashback offers.

0.0

Terrible

Better than 97% of all casinos.

Cloud Casino Bonus Offers

All the hottest at one place, just for you!

Welcome Package

400£ Welcome Bonus + 150 Free Spins

1st Deposit

100£ + 50FS

Win rate

94.40%

Payout time

1-3 Days

US
Cloud Casino logo

1st Deposit Bonus

100£ Sign up bonus + 50 Free Spins

Percentage

100%

Wagering

40x Bonus

Valid Time

30 Days

US
Cloud Casino logo
Cloud Casino

Casino

Cloud Casino

NetEnt

Created by

NetEnt

Starburst

50 Free Spins

5£ on 1 deposit @ 0.10£ per spin

2nd Deposit

100£ Sign up bonus + 50 Free Spins

Percentage

100%

Wagering

40x Bonus

Valid Time

US
Cloud Casino logo
Cloud Casino

Casino

Cloud Casino

NetEnt

Created by

NetEnt

Starburst

50 Free Spins

5£ on 2 deposit @ 0.10£ per spin

3rd Deposit

200£ Sign up bonus + 50 Free Spins

Percentage

50%

Wagering

40x Bonus

Valid Time

US
Cloud Casino logo
Cloud Casino

Casino

Cloud Casino

NetEnt

Created by

NetEnt

Starburst

50 Free Spins

5£ on 3 deposit @ 0.10£ per spin

0.0
Bonus Conditions
US

Rank 0 of 29

Match bonus compared to others
Rank 0 of 29
bgo Casino

Lowest

0

Cloud Casino

Cloud Casino

400£

TrustDice Casino

Highest

90,001$

author-quote-image

"Cloud Casino’s bonuses deliver a winning combination of generous match deposits and exclusive free spins, giving players an enticing jumpstart and continuous opportunities to enjoy top games."

Cloud Casino Bonus

Cloud Casino offers a variety of enticing bonus opportunities to its customers. The welcome bonus is particularly appealing, often featuring a match on your initial deposit along with free spins on selected slots. This generous package provides a great starting point for new players, giving them extra funds to explore the casino's extensive game selection and boost their chances of winning.

Wagering40x Bonus
Available GamesSlots contribute 100% towards the wagering requirement
Time Limit30 Days
Maximum Bet

Beyond the welcome offer, Cloud Casino keeps the excitement alive with frequent promotions such as reload bonuses, additional free spins, and cashback deals, rewarding players for their continued play. The casino also rolls out special bonuses tied to holidays or unique events, offering players extra chances to earn rewards. It's worth noting that each bonus comes with specific terms, including wagering requirements, so players should familiarize themselves with these details to fully benefit from the offers. Overall, Cloud Casino's bonus structure is designed to enhance the gaming experience and keep players engaged.

What's good?

Seasonal and event-specific bonuses

No deposit free spins

Flexible bonus cash use

What's not so good?

Restricted use of free spins

Country-specific bonus availability

Welcome Package

100% up to 400£

+150 Free Spins

Min. Deposit

10£

Wagering

40x Bonus

Maximum Bet

Valid Time

30 Days

Calculate Bonus
£
+
£
=
£
0.0
Sign Up Process
US

Rank 0 of 29

How do I sign up to Cloud Casino?

Signing up for Cloud Casino is very easy. There are two main buttons on the menu where players can log in and register for the system.

1

Go to the casino homepage

Go to the Cloud Casino homepage and click on the Join Now button.

2

Create log-in credentials

Enter your email address, create a password and confirm it, then choose and answer a security question.

3

Enter your details

Fill in your full names, date of birth, country of residence, the currency you use, and your mobile number.

4

Verify your account

Verify your account using email, Post, SMS or by receiving a phone call on your mobile number.

5

Get the welcome bonus

Sign in to your account and receive the Cloud Casino welcome bonus.

To log in, players only need to click the login button on the top menu on the official websites and as soon as they open their mobile applications, after which they are required to opt-in their login email and password before being logged back into their accounts.

0.0
Payment Methods
US

Rank 0 of 29

Payout time1-3 Days
Payment MethodsPayPal, Visa, Visa Electron, MasterCard, Neteller, Skrill, PaySafeCard, Trustly, Zimpler
CryptoNo
Coins
Withdrawal Limit

Payment methods at Cloud Casino

The process of withdrawing and depositing funds is made easy on Cloud Casino. The company developed cool web designs for mobile and desktop users. It is user-friendly, and players can withdraw and deposit money on the platform in one click.

Cloud Casino offers a wide variety of payment methods to support players from all backgrounds. Players can deposit and withdraw funds using Visa, MasterCard, Paysafecard, Skrill, Neteller, Boku, Bank Wire, and many others. This allows the players to deposit funds using mobile phone billing. It is simple. Players need to choose the amount of money which they would like to deposit, choose the payment methods, and then the money is deposited into the players’ accounts. The most common deposit method on the platform is using Boku, which allows players to pay using mobile.

However, the most recommended payment method is using PayPal. first to withdraw their funds is the safest payment method since it does not display the players’ personal and banking information. Players can also save their payment methods on the platform for easier and faster payment in the future

Payment Methods

PayPal
Visa
Visa Electron
MasterCard
Neteller
+ 4

Crypto is not accepted

What's good?

Instant deposits for most methods

Flexible deposit limits

Mobile-friendly payment options

What's not so good?

E-wallet exclusion from bonuses

Transaction fees for some withdrawal methods

Withdrawal times at Cloud Casino

Players can choose to withdraw money from the online casino using the available methods of payment on the platform. On Cloud Casino, most of the deposit methods also support withdrawals. For clarification, these include Visa, Paysafecard, Mastercard, Skrill, Neteller, Boku, Bank Wire, Maestro, Ukash, Visa Debit, Visa Electron, and PayByPhone. The minimum withdrawal limit on Cloud Casino is £20. However, the maximum payouts range from one payment method to another. For instance, the maximum payout on Skrill and Neteller is £2500 per transaction, £10000 per day, and also £10000 per month.

However, there is no withdrawal limit for jackpot games. To withdraw winnings from the Cloud Casino bonus and and other promotions, players must first fulfil any wagering requirements Unlike other platforms that send payments on specific days of the week, Cloud players can withdraw funds from their accounts at any time of the week. Normally, it takes less than 3 days for all withdrawals to be processed by Cloud Casino. However, some take faster to complete taking less than 24 hours. However, if in any case, a player experiences a technical issue or delay for withdrawals after 72 hours, they are recommended to contact customer care using the numbers present on the platform. They are quick to respond and tackle problems before they escalate.

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2-5 Days

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1-3 Days

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Instant

0.0
Game Selection
US

Rank 0 of 29

Live CasinoYes
Available GamesFrench Roulette, European Roulette, American Roulette, Live Roulette, Blackjack, Baccarat, Stud Poker, Three Card Poker, Poker, Classic Blackjack, European Blackjack, Live Blackjack
Game ProvidersNetEnt, Merkur, Gamomat, Yggdrasil, Microgaming, NextGen, NYX, IGT, Scientific Games, Evolution Gaming, Pragmatic Play, ELK, Barcrest, Big Time Gaming, Red Tiger, Blueprint Gaming, BetDigital
Sports Betting👎 No
Crash Games👎 No

Cloud Casino Games - Table and Slot Games

Cloud Casino offers a diverse and extensive selection of slots and table games. The slots library is particularly impressive, featuring hundreds of titles from top software providers like NetEnt, Microgaming, and IGT. Players can enjoy everything from classic three-reel slots to modern video slots with advanced graphics and immersive themes. Notable titles include popular games like "Starburst," "Gonzo’s Quest," and "Rainbow Riches," as well as a selection of progressive jackpot slots that offer the potential for life-changing wins.

In addition to its rich slots offering, Cloud Casino provides a strong selection of table games that appeal to fans of traditional casino gaming. Players can choose from multiple variants of blackjack, roulette, baccarat, and poker, each offering different rules and betting limits to suit both beginners and seasoned players. The table games feature high-quality graphics and smooth gameplay, creating an authentic casino experience. For those seeking a more immersive experience, Cloud Casino also offers live dealer versions of these classic games, where players can interact with professional dealers in real-time. This combination of slots and table games ensures that Cloud Casino delivers a comprehensive and engaging gaming experience for all types of players.

Game Providers

NetEnt
Merkur
Gamomat
Yggdrasil
Microgaming
+ 12

Popular Slots

Big Bass Splash
Eye of Horus
Gates of Olympus
Mega Moolah

+ 9

Rainbow Riches
What's good?

Exclusive slot selection

Variety of progressive jackpot slots

Multiple versions of classic table games

What's not so good?

Limited availability of niche games

High minimum bets on live dealer games

Cloud Live Casino

Cloud Casino offers a dynamic live casino experience that brings the excitement of a real casino directly to your screen. Powered by leading software providers like Evolution Gaming, the live casino section features a variety of classic table games, including live blackjack, roulette, baccarat, and poker. These games are hosted by professional dealers and streamed in high-definition, providing an immersive and interactive gaming environment where players can enjoy the social aspect of casino gaming from the comfort of their own home. The interface is user-friendly, making it easy to place bets, switch between tables, and interact with the dealers and other players through the live chat feature.

Additionally, Cloud Casino frequently updates its live dealer offerings, introducing new game variations and special tables with unique themes and features. Whether you’re a fan of classic games or looking to try something new, the live casino at Cloud Casino provides an engaging and authentic gaming experience.

Cloud Casino Payout Rate (RTP)

RTP is the rate of money won by players compared to the amount deposited into the players’ accounts expressed as a percentage. In most online casinos, this rate ranges typically at 90- 94% for casino games. However, in Cloud Casino, the rates are quite higher. They range from 99.4% to 99.6%. This means that players have a better opportunity to win on the platform. Some common Returns-To-Player rates range at 98.99% for Live Blackjack and VIP games, Genie Jackpots range at 96.53%, and others like Hi-Lo Blackjack range at 99.92%.

However, players are also allowed to access the game in super game mode. In this case, they have the liberty to start playing with 20 coins instead of 10 and can, therefore, receive an RTP of 99.9% as compared to the normal 95.08% in basic gaming. This allows players to accumulate maximum winnings from minimum fair play.

Cloud Casino Software

Cloud Casino is powered by some of the most prominent software providers on the internet. These have allowed the platform to boost its positive feedback despite getting some negative reviews previously. One of the main game providers powering the platform is Nektan Limited which owns Cloud Casino and also provides it with a wide range of desktop, mobile, and tablet casino games. These include Real Money Casino, Slots Devil Casino, Vegas baby Casino, Ruby Riches Casino, and many more.

Other software providers powering Cloud include NetEnt, NYX Gaming, Aristocrat, NextGen, and ThunderKick. With the many providers, the platform has been able to provide a great number of gaming options including video poker, online slots, Cloud Casino Roulette, table games, and other live games.

Win rate compared to others
Rank 0 of 29
Parimatch Casino

Lowest

91.00%

Cloud Casino

Cloud Casino

94.40%

777 Casino

Highest

97.14%

0.0
License & Security
US

Rank 0 of 29

Owner
Licensed by

Cloud Casino Fairness and Legitimacy

The platform is also licensed and regulated by the Gibraltar Government for UK players and the Gibraltar Gambling Commission for outside players. This enhances their gaming responsibility, forcing them to offer quality services for all players and the benefit of the player. The UK Gambling Commission is the most reputable gambling regulator worldwide. They handle complaints from players and critics about a particular company with the strictness it deserves. This is done using an appointed dispute resolution service, which finds and resolves disputes filed appropriately.

The Gibraltar gambling commission, on the other hand, is a gambling regulator that mainly focuses on software issues and other unsafe hazards on gambling platforms. They, therefore, have legal, technical standards that must be upheld for platforms to be licensed by the platform. In other words, Cloud Casino strives to serve its players with legally fit casino games to entertain themselves, and also a safe platform that fits all users on mobile, PC, and even tablets.

What's good?

Licensed by the UK Gambling Commission

Regularly tested and audited by independent third parties

Commitment to responsible gambling

What's not so good?

No public audit reports

Limited availability in certain countries

Cloud Casino Security

Starting from the payment methods to the live casino, Cloud Casino is among the fairest and safest online casinos. The platform took some extra steps to enhance the protection of the players’ against data phishing and also the payment of their information. Players have expressed trust in the platform. For starters, there are secure firewalls put in place and advanced encryption software on the platform that protects the platform against cybercriminals and data phishing. These also work to prevent players from particular countries from accessing the casino games thorough IP filtering.

The methods of payment used on the platform, such as PayPal and Skrill, are tested and proven to be safe and secure for all players. Cloud Casino uses platforms, which have the least proven record for cyber hacking and victimisation. Cloud Casino also makes an effort to balance the game odds, Wins, and RTPs on the platform using well-designed software. This is done by checking the payout frequencies and winning outcomes to keep the gaming experience both fair and exciting.

Cloud Casino responsible gambling record

Cloud Casino recommends responsible gambling on the platform. Players who register on the platform must consent to the terms and conditions laid forth on the platform. These include being sound of mind, at the legal age, agreeing to play responsibly on the platform, and many more. For starters, players needed to be of age and legalised to play on the platform. They are required to provide valid details to show that they pay taxes and are located in the UK.

Another important condition that enhances responsible gambling is the idea that gaming is for personal and entertainment purposes only and not for commercial usage. Cloud Casino also gives occasional advice to players on responsible gambling techniques to avoid losing money. There are occasional reminders for players to track the timing, which they set for themselves on play responsibly.

0.0
Customer Service
US

Rank 0 of 29

Live ChatYes
Emailcloudcasino.support@nektan.com
Telephone+2034573256
LanguagesEnglish

Cloud Casino live chat and customer support

The customer support on Cloud Casino is superb. They can be contacted at any time 24/7. This works well for players outside the country; those who are in different timelines as the platform, and regardless if they are using the Cloud Casino mobile site or the regular version. According to players, the best way to contact customer care is using live support, which can be accessed on the main platform. This is the most convenient method since players continue their play as they contact customer care. They can chat their way through the problem, especially if they do not have access to the live casino.

Other methods for contacting the Cloud Casino customer care include the Toll-free UK mobile phone number, Email, and also landlines. UK mobile numbers and landlines normally receive responses as fast as the live chat. Email support, on the other hand, typically replies within 24 hours. However, to reduce the number of distress calls and hence increase the rate of response for the calls, Cloud Casino made an effort to tackle most of the issues that players face on the platform. Players can find these in the blog section and the FAQs section.

What's good?

Follow-up support

Detailed FAQ section

Helpful support staff

What's not so good?

No phone support

Generic or scripted responses in live chat

How Cloud Casino Performs Against the Competition

See how Cloud Casino performs in various key metrics against all casinos we have reviewed!

Match bonus compared to others
Rank 0 of 29
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Lowest

0

Cloud Casino

Cloud Casino

400£

TrustDice Casino

Highest

90,001$

Payout time compared to others
Rank 0 of 29
bgo Casino

Lowest

2-5 Days

Cloud Casino

Cloud Casino

1-3 Days

BC.game

Highest

Instant

0.0
Mobile App
US

Rank 0 of 29

Compatible DevicesMobile
Mobile GamesYes
Mobile SlotsYes
Mobile Live CasinoYes

Cloud Casino Apps and Mobile Version

Cloud Casino offers a seamless mobile gaming experience, allowing players to enjoy their favorite games anytime, anywhere. While Cloud Casino does not have a dedicated mobile app, its website is fully optimized for mobile play. The mobile version of the site is accessible through any web browser on smartphones and tablets, providing a smooth and intuitive interface that mirrors the desktop experience. The mobile version of Cloud Casino includes the full range of games, from popular slots to table games and live dealer options, all designed to perform well on smaller screens. The responsive design ensures that games load quickly and run smoothly, with touch-friendly controls that make it easy to navigate and play on the go.

Players can also manage their accounts, make deposits and withdrawals, and access customer support directly from their mobile devices, ensuring that they have all the functionality they need without being tied to a desktop. Additionally, the mobile site supports secure transactions, with the same level of SSL encryption as the desktop version, ensuring that players' personal and financial information remains protected. Whether using an iOS or Android device, Cloud Casino’s mobile version offers a convenient and flexible way to enjoy online gaming wherever you are.

Usability of Cloud Online Casino

Cloud Online Casino is designed with user experience in mind, offering a clean and intuitive interface that makes navigating the site effortless for both new and experienced players. The homepage is well-organized, featuring clearly defined categories for slots, table games, live casino options, and promotions, allowing players to quickly find their preferred games or discover new ones. The search function and game filters are particularly effective, enabling players to sort games by popularity, provider, or specific features like bonus rounds and jackpots. The site’s design is responsive, ensuring smooth performance across various devices, whether on a desktop, tablet, or smartphone.

The mobile version of Cloud Casino mirrors the functionality of the desktop site, providing a seamless transition for players who like to switch between devices. Account management is straightforward, with easy access to deposit and withdrawal options, transaction history, and responsible gambling tools. Additionally, the site loads quickly, and games run smoothly, contributing to a hassle-free gaming experience. Overall, Cloud Casino’s usability is one of its standout features, providing a user-friendly platform that caters to players' needs, whether they are browsing for games, managing their accounts, or seeking customer support.

Android
iOS Devices
Mobile

Cloud Casino FAQs

What is the contact number for Cloud Casino?

There are multiple ways of contacting Cloud Casino customer care. These include mail, Post, mobile calls, and also text message. If a player, therefore, experiences an issue while using the platform, they are recommended to contact the help centre immediately. There is a contact number for Cloud casino. The phone line is normally live from 9 am in the morning to 12 am-midnight every day. Players can also contact Cloud Casino using an email address provided on the website.

How do I close my account at Cloud Casino?

Closing the account involves very simple steps. If, in any case, a player decides to foreclose their accounts, they are recommended to first withdraw their funds safely and delete all account information from the report. The players need to contact the Cloud Casino officials and request the closure. To do this, the players can then fill a contact form present on the Cloud Casino website. They should detail the reason for the closure and submit the form.

Cloud Casino also holds the right to close accounts that do not meet the terms and conditions detailed on the website. Therefore, it is important to familiarise oneself with the terms and conditions of Cloud Casino before starting to play.

Is Cloud Casino a rip-off/fraud?

Cloud Casino is a legitimate platform to engage with. First, it is licensed by the UK Gambling Commission, and also their gaming system is well developed to suit every player. The online casino table games and Cloud Casino Slot Machines, for instance, use Random Number Generator software, which is tested and proven to be fair. The numbers generated on roulette, blackjack, and other casino games are randomised and regularly monitored by Nektan Limited.

Secondly, the Return-to-Player rate on Cloud Casino is the highest. This means that the online casino does not intend to remain with a huge commission from players. And lastly, all money that is won by players using the bonuses or deposited amount is credited into the player’s account instantly. There has never been reported an issue about a loss of funds during a transaction at the online casino.

Do you have to download software to play at Cloud Casino?

Different online gamers have different desires for their gaming experience. Some prefer to play slot games at online casinos using their personal computers, while others love playing games on their mobile anywhere and everywhere. Cloud supports both gameplay on devices and also no download gaming options. The greatest advantage about playing online is that players do not have to download any software on their computers, and they can remain anonymous as they play.

Therefore, they do not need to download any software to begin play. For those who love to save their progress on their computers and mobile, downloading the gaming applications is the best option. Here players can open their apps and continue with gameplay uninterrupted.

Can I pay by mobile at Cloud Casino?

Yes, you can pay by mobile at Cloud Casino. The mobile version of the casino is fully equipped to handle deposits and withdrawals, allowing you to manage your funds directly from your smartphone or tablet. You can use various mobile-friendly payment methods, such as credit/debit cards (Visa, Mastercard), e-wallets like Skrill and Neteller, and sometimes even PayPal, depending on your location.

The mobile platform ensures that all transactions are secure, utilizing the same SSL encryption technology as the desktop version to protect your personal and financial information.

Does Cloud Casino accept PayPal or Cryptocurrency?

Cloud Casino does accept PayPal as one of its payment methods, making it a convenient and secure option for both deposits and withdrawals. PayPal is widely used for its quick processing times and strong security features, which many players find appealing. However, if you prefer to use cryptocurrencies like Bitcoin or Ethereum, Cloud Casino may not be the right fit, as it currently does not support digital currencies for transactions.

Instead, you'll need to opt for more traditional payment methods, such as credit or debit cards or e-wallets like Skrill and Neteller, which are widely accepted and offer reliable, secure transactions. While this might limit options for crypto enthusiasts, the available payment methods are trusted and well-integrated into the platform, ensuring a smooth and secure banking experience.

author

Written by

Jacob Evans

I'm Jacob Evans, your go-to expert in online gambling. With a robust background in casino gaming and a knack for breaking down complex betting strategies, I’m here to guide you through online casinos, sharing tips to help novices and seasoned bettors excel.

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