Question 1

How can I withdraw my casino offer at Cloud Casino?

Accepted Answer

The amounts are only available for withdrawal once the wagering requirements have been met. For example, the free no deposit offer is only available after wagering 40 times while the welcome package is available for withdrawal after wagering 30 times.

Any withdrawal attempt before the wagering requirements are met invalidates the amount. Once the amount is available for withdrawal, it can be withdrawn through various methods such as Skrill, Neteller, Paysafecard and debit cards. The withdrawal limit is set at £2,000 a day and £5,000 a month.

Question 2

Is the Cloud Casino offer legitimate?

Accepted Answer

The Cloud Casino offers are legitimate real cash wins for players. However, the amounts are only available after completing the wagering requirements set on each deal.

When you get a promotion in the form of free rounds or cash, it is indicated as a bonus on the account. When the amount completes the wagering requirement, it is automatically reflected on the account as available for withdrawal.

Question 3

Are there wagering requirements attached to the offer?

Accepted Answer

Here are the wagering requirements for some of the popular promotions on the site.

The no deposit free rounds offer has a wagering requirement of  times

The welcome package has a wagering requirement of  times

Winning Wednesdays has a wagering requirement of 40 times

The booster 50 has a 40 times wagering requirement

The booster 10 has a wagering requirement of 40 times

Each of the casino deals has a time-frame within which you must have completed the wagering amount. The welcome package has a withdrawal period limit of 28 days within which you must withdraw or it forfeits.

Question 4

Why can't I withdraw my Cloud Casino winnings?

Accepted Answer

There are several reasons why you cannot withdraw Cloud Casino winnings from your account. Here are some of them.

You have not completed the wagering requirements - Each promotion has a wagering requirement that must be met before the cash is available for withdrawal. Check the terms and conditions for instructions.

The deal has expired - In case of the welcome offer, the amount expires in 28 days after which it is not available for withdrawal. The bonus is subsequently, removed from the account.

If you have met these two requirements and still cannot withdraw your amount, contact the Cloud Casino customer service.

Question 5

Can I keep the money I win from the deals?

Accepted Answer

You can keep your Cloud Casino free bonus as long as you complete the wagering requirements for each free spin. Check the requirements for each round before accepting the promo.

You can withdraw the cash as soon as you hit the wagering requirements. The casino offers all come with a 40 times wagering requirement.