Gala Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 27, 2025
Owned by Gala Coral Group, Gala Casino is one of the most renowned online casino gaming platforms in the UK. Fully licensed and regulated by the UK Gambling Commission, Gala Casino delivers a secure, immersive gaming environment, offering top-tier games powered by leading software providers. Find out more in our Gala Casino Review!
Huge variety of games with a focus on bingo
Reputable and well-established brand
Variety of withdrawal and deposit methods
Lively chat and vibrant community
Lucrative bonuses and frequent promotions
Available mainly in Europe
No cryptocurrency support
My Verdict
Gala Casino is a renowned online gaming platform, licensed by the UK Gambling Commission. The casino offers an extensive selection of games, including popular slots, classic table games, bingo games and live dealer options, powered by leading providers such as NetEnt and Playtech, guaranteeing high-quality gaming experiences.
Players benefit from a user-friendly interface and a fully optimized mobile site. With regular promotions, including welcome bonuses and loyalty rewards, Gala Casino provides added value for both new and returning players. Secure payment methods, including credit cards and e-wallets like Skrill and Neteller, further enhance the gaming experience.
Awesome!
Better than 97% of all casinos.
Gala Casino Bonus Offers
All the hottest at one place, just for you!
Welcome Package
40£ Welcome Bonus + 20 Free Spins
1st Deposit
40£ + 20FS
Win rate
97.43%
Payout time
1-2 Days
Casino
Gala Casino
Created by
Multiple
20 Free Spins
2£ on 1 deposit @ 0.10£ per spin
1st Deposit Bonus
40£ Sign up bonus + 20 Free Spins
Percentage
200%
Wagering
35x Bonus
Valid Time
7 Days
Screenshots from Gala Casino
Taken by Jacob Evans on Jan 30, 2025
Rank 0 of 29
Lowest
0
Gala Casino
40£
Highest
90,001$
"Gala Casino’s bonuses stand out for their balance of generosity and variety, offering tailored rewards that enhance the gameplay and provide real opportunities for extra winnings."
Gala Casino Bonus
Gala Casino offers a range of enticing bonuses, starting with a welcome package that often includes a deposit match bonus and free spins, giving new players an opportunity to explore their favorite games with extra funds. These bonuses can be used on selected slots and table games, making them an ideal way to start your experience at Gala. The casino’s bonus terms are clear, allowing players to know exactly what to expect when claiming these offers.
For returning players, Gala Casino regularly provides ongoing promotions like reload bonuses, cashback offers, and free spins to keep the excitement going. One of the standout features is their loyalty program, where players earn points for every wager, which can be redeemed for rewards, including exclusive deals and personalized promotions. Gala Casino is also known for hosting seasonal promotions, offering limited-time deals during holidays or special events.
Low minimum deposit for bonuses
Frequent reload bonuses
Seasonal and special offers
High wagering requirements on bonus match offers
Short bonus activation windows
100% up to 40£
+20 Free Spins
Min. Deposit
20£
Wagering
35x Bonus
Maximum Bet
—
Valid Time
7 Days
Rank 0 of 29
How do I sign up to Gala Casino?
Signing up at Gala Casino is a quick and easy process accomplishable in a matter of minutes. To open an account, all you need to do is follow these steps:
Go to the casino homepage
Head to the Gala Casino homepage, and click on the green Join Now button at the top right hand corner
Enter your details
Proceed by keying-in your personal details as requested, including of your username and password.
Accept the terms and conditions
Read the Gala Casino Terms and Conditions and if you are contented agree and click submit
Choose whether to receive exclusive offers
Choose whether you want Gala Casino to contact you to receive exclusive offers and bonuses.
Complete your registration
Complete your registration and enjoy all that the casino has to offer.
There are two ways of logging into your Gala Casino account. The first is through the login button on the Gala Casino Homepage and the second is through clicking on any of the games or Gala Casino slots on the homepage.
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Payment methods at Gala Casino
There is a wide range of payment methods available at platform to fund your Gala Casino online casino account, these include, Debit Card, EcoPayz, Maestro, MasterCard, Neteller, PayPal, PaysafeCard, Visa Debit, Visa, Skrill, and Skrill 1-Tap. With that said, if you want to add or change your payment method, Log in to your account and Click on the Deposit/ Balance found at the top right of the page. Then click on Add new amd proceed to select the payment method you want to use. Input the details, then click submit.
Payment Methods
Crypto is not accepted
No transaction fees
Flexible deposit limits
Mobile-friendly payments
No cryptocurrency support
Not all Payment methods are eligible for bonuses
Withdrawal times at Gala Casino
Gala Casino withdrawals via debit cards take around 2 to 5 working days to be completed once processed. This duration is in accordance to standard industry banking procedure thus Gala Casino is incapable of speeding up the withdrawal process beyond that stipulated time frame. However, withdrawals via E-wallets such as Skrill, Neteller, and Paypal are deposited almost instantly once they have been processed, all you have to do is allow for processing time once you have placed the withdrawal request.
Additionally, it is important to note that Gala Casino will need to verify your details or identity before payments can be issued to you. This is especially crucial if you are making your first withdrawal, ensure that you have sent your identity documents in before requesting a withdrawal from the Casino.
Lowest
2-5 Days
Gala Casino
1-2 Days
Highest
Instant
Rank 0 of 29
Gala Casino Games - Table and Slot Games
Gala Casino offers an extensive selection of slots and table games, catering to a wide range of player preferences. The slots collection features everything from classic 3-reel games to modern video slots with high-quality graphics, engaging themes, and bonus features. Powered by top software providers like Playtech, NetEnt, and IGT, players can enjoy popular titles such as Starburst, Age of the Gods, and Buffalo Blitz, as well as progressive jackpot slots with life-changing prize potential.
For table game enthusiasts, Gala Casino provides a strong lineup of classics such as blackjack, roulette, baccarat, and poker, with multiple variants to keep the experience fresh and exciting. Whether you prefer European Roulette, Classic Blackjack, or 3-Card Poker, there are options to suit all skill levels and betting styles. Additionally, Gala Casino’s live dealer games bring the thrill of a real casino to your screen, offering interactive, real-time gameplay with professional dealers for an immersive experience.
Game Providers
Popular Slots
Extensive collection of slots
Multiple variants of classic table games
Progressive jackpots
Limited availability of niche games
High minimum bets on some live dealer games
Gala Live Casino
Gala Live Casino brings the excitement of real-time gaming to your screen with a wide selection of live dealer games. Powered by industry-leading providers like Evolution Gaming, Gala’s live casino offers a premium experience with professional dealers, high-definition streaming, and interactive features. Players can enjoy a range of classic table games, including live blackjack, live roulette, live baccarat, and live poker, with multiple variants to suit different skill levels and preferences.
The live chat function allows players to interact with dealers and other participants, adding a social element to the experience. With crisp video quality, smooth gameplay, and a user-friendly interface, Gala Live Casino provides an immersive and authentic experience that rivals land-based casinos, making it an ideal choice for players looking for real-time action from the comfort of their homes.
Gala Casino Payout Rate (RTP)
RTP, acronym for Return to player, refers to the percentage of total wins in relation to the total stakes played. It is vital to note that the % Return to Player is an averaged realised over a substantial number of game plays and not every time the gaming machine is played. Upon entering the game selection at Gala Casino Online Casino website, you will find yourself at hand with more than 450 casino games in the lobby to choose from! All the Classics are included, starting from blackjack, baccarat, roulette, casino hold’em, video poker, among so much more.
And of course, owing to that the majority of games found at Gala Casino are slots – among the infinite selection are the very best of Playtech titles including the very widely applauded and received DC Comics superhero-themed slots machines. Innumerable of those selection feature splendours progressive jackpots some of which often reach millions.
Moreover, most games have a low casino edge, with the average RTP of the Casino being above 95%. Which translates to that players are likely to have more winnings in the long run! Despites your game preferences Gala Casino titles truly the crème de la crème, finest of the industry and designed to bring you boundless entertainment with awesome payouts.
Gala Casino Software
Gala Casino, official online casino of Gala Coral Group which is one of the most prominent land-based gaming brands in the UK, uses mainly Playtech Casino Software in both their download and instant play where players get to relish in a wide range of slots, Gala Casino Roulette, live table games, as well as many other forms of casino entertainment straight from the comfort of their casino client of choice. Thanks to Playtech casino software, Gala Casino attracts a lot of online gambling aficionado’s, all attributed to the software’s sport attractive designs bountiful in landing Gala Casino free spins and fruitful Gala Casino bonus rounds, and large prize pools, as well as humongous progressive jackpots.
That said, thanks to the Casino Software, Gala Casino features cross-platform support thus you are not bound to their home Desktop PC’s or even their laptops, thanks to a much convenient way to engage in online gambling through their Gala Mobile casino platform accessible straight from your tablet, iPad, iPhone, or Android device.
Lowest
91.00%
Gala Casino
97.43%
Highest
97.14%
Rank 0 of 29
Gala Casino Fairness and Legitimacy
Absolute game fairness is assured at Gala Casino. This hardly comes as a surprise since the casino has a reputation of providing games from software companies with years of experience under their belt in the online casino gaming. This furthermore corresponds with the latest randomness audit of the platform that further ascertains of their absoluteness in Game fairness. To get a glimpse of their latest or rather most recent report, head on to the platform and click on the ‘Fairness’ link located at the bottom of the Gala Casino website. Further ascertaining their legitimacy is that Gala Casino is licensed by the United Kingdom Gambling Commission and the Gibraltar Gaming Commission.
Fully licensed by the UK Gambling Commission
Proactive fraud detection
Responsible gambling tools
Limited public access to audit results
Inconsistent terms across bonuses
Gala Casino Security
Gala Casino takes security with utmost concern, for playing or relishing in casino games on the platform should not be a risky thing. To alleviate against any concern, Gala Casino online casino has employed a 128-bit SSL encryption into their system security. This encryption level is implemented to ensure that no one will be able to access or see the information you send to Gala Casino for any purpose thereof, be it banking, verification or registration. In addition, Gala Casino is also endorsed by Verisign and BT Trustwise as a trustworthy platform, conversant with the use of secure technology to safeguard the information you submit to the platform.
Gala Casino responsible gambling record
Gala Casino online casino, as one of the world’s largest online casino provider, understands and places great value and importance on responsible betting. As an industry leader, Gala Casino seeks to protect and preserve its great heritage, trust, and respect in providing the best customer experience no matter when, where, or how players choose to interact with the platform.
Having known and acknowledged that gambling can cause financial, personal, social or health problems, Gala Casino is committed to understanding its customers and seen that they enjoy gambling in a safe and responsible manner. This is achieved through their set out policies namely; Inform –by providing clear information and tools that direct customers to making informed decisions when gambling. Safeguard – by endeavouring to help customers keep their gambling under control and away from harm. And lastly, Interact – that is Gala Casino interacts with their customers when they believe there is the possibility of harm and encouraging them to reflect on their streak and moderate where necessary.
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Gala Casino live chat and customer support
Gala Casino spots an excellent first-rate team of professional customer service mavens available to Gala Casino players 24/7. The expedient, fastest, and most convenient method to contact customer support is through Gala Casino Live Chat available directly through the casino’s website. That said, customers or payers living in the UK can contact the Casino support using a domestic Freephone number, while all other players can make use of the international number.
Additionally, players who prefer contacting support via email can send messages to the casino either through an e-message system embedded in the website or directly to Gala Casino customer Support Email Address. Although email support might not be as instant as the other methods, Gala Casino staff have a standing reputation for quick response.
Fast resolution of common issues
Various support channels
Multi-language support
Limited live chat support
No instant messaging support
How Gala Casino Performs Against the Competition
See how Gala Casino performs in various key metrics against all casinos we have reviewed!
Lowest
0
Gala Casino
40£
Highest
90,001$
Lowest
2-5 Days
Gala Casino
1-2 Days
Highest
Instant
Rank 0 of 29
Gala Casino Apps and Mobile Version
Gala Casino offers a fully optimized mobile site, ensuring a smooth and user-friendly experience for players who prefer gaming on the go. Accessible directly through mobile browsers on both iOS and Android devices, the mobile site provides easy navigation and quick access to all of Gala Casino's features, including slots, table games, and live dealer options. The mobile version maintains high-quality graphics and gameplay, making it ideal for players who want a seamless experience without the need to download additional software.
Although Gala Casino does not have a dedicated mobile app, the mobile site performs exceptionally well, with fast loading times and an intuitive layout. Players can manage their accounts, make deposits and withdrawals, and access customer support just as easily as on the desktop version. The mobile site is fully responsive, adjusting to various screen sizes while maintaining performance. Whether you’re playing slots or live casino games, Gala Casino’s mobile platform ensures a complete gaming experience, all from the convenience of your smartphone or tablet.
Usability of the Gala Online Casino
Gala Online Casino offers a highly user-friendly interface that makes navigating the site straightforward for both new and experienced players. The site’s clean layout is designed with intuitive menus and clear categories, allowing users to easily find their preferred games, whether it's slots, table games, or live casino options. The homepage features quick access to popular games, promotions, and account management tools, ensuring a seamless user experience from the moment players log in. The casino’s search and filter functions allow players to browse games by category, software provider, or game type, making it easy to explore the extensive game library.
Additionally, the platform is fully optimized for both desktop and mobile devices, providing a consistent experience across different screen sizes. Features like fast loading times, secure payment processing, and easy navigation enhance the overall usability of the platform, ensuring that players can focus on enjoying the games rather than managing technical or navigation issues.
Gala Casino FAQs
What is the contact number for Gala Casino?
If you need the help of Gala casino customer service team, or need to report a problem the casino’s customer care is at hand to provide you with the assistance you need or require. The Freephone contact number for Gala Casino customer service team within the UK is: 0800 328 4272.
How do I close my account at Gala Casino?
Closing your account at Gala Casino completely at any time. There are a number of reason as to why you may seek to close your account, for example whether you feel that gambling is no; longer the form of entertainment you owing to whatever reason you have, or closing your account to some degree what you need to do in order to achieve your piece of mind, then Gala Casino will do so immediately.
However before resigning the platform all completely, Gala Casino prescribes that there are a number of other step that you can take such as having time outs or play breaks, or having money budget tools that are provided by the platform and can help you set Deposit and Session limits, such as the Budget Calculator, as well as/ or time and money dairy. But if these tools still aren’t the right pick for you and you’d very much still fancy closing your account, then all you have to do is contact Customer Services and have your account closed in no time.
Is Gala Casino a ripoff/fraud?
No. Gala Casino is not a rip off/ fraud. Gala Casino is fully certified to operate within the UK by the UK gambling Commission and the Gibraltar Regulatory Authority in accordance to the Gambling Act of 2005. Moreover, game outcomes of the Casino are generated by the Playtech Random Number Generator (RNG) of which is tested and approved by autonomous testing houses approved by the UK gambling Commission.
Do you have to download software to play at Gala Casino?
No. You don’t have to download software in order to play at Gala Casino. Customers can engage or play the games available in the lobby via the web-based version of the platform all presenting a much convenient way to engage in online gambling easily accessible from the platform of your choice whether from your PC, tablet, iPad, iPhone, or Android device.
Can I pay by mobile at Gala Casino?
Yes. Gala Casino does accept payment made by mobile via phone credit. Customers on the platform can make use of this method to deposit funds into personal accounts. This method stands out as one of the various techniques that can be used to deposit funds into your Gala Casino account, but it does have some caveats.
One major drawback is that you cannot withdraw casino winning using this payment method, that is to say, you have to make use of a different payment method to successfully withdraw your earnings. This mode of payment grants forth players the opportunity to use texts to credit funds into Gala Casino. It can be done from shops and is accommodating for players seeking to top up their accounts by phone balance, thanks to its ease of use and reliability.
Does Gala Casino accept PayPal or Cryptocurrency?
Yes, Gala Casino accepts PayPal as one of its payment methods, offering a convenient and secure option for deposits and withdrawals. However, Gala Casino does not accept cryptocurrency as a payment option. Players can use other secure payment methods, including credit/debit cards, e-wallets like Skrill and Neteller, and bank transfers. PayPal is particularly popular for its speed and security, but those looking to use cryptocurrency will need to consider alternative platforms.
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