Are There Any Negative Customer Reviews?
Gala Casino is a very popular online casino, and there are many customer reviews to be read. There are some negative customer reviews, and a lot seem to be regarding bonuses and payouts. Customers are saying that the casino will not payout bonuses, without customers having to send in verification documents. Whilst this can be very frustrating and time consuming, it is a legal process before withdrawals can take place.
Gala Casino pride themselves on security, and the customer verification process is explained, on the casino website. Customers also complain that bonuses are hard to get paid out, because of the terms and conditions attached to them. This is true, and there are plenty of wagering requirements to take note of, before claiming a Gala Casino bonus. There are, however, many positive reviews, saying that as long as you abide by the bonus terms and conditions, Gala Casino do pay out correctly.