GambleZen Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

8.8

8.8

Sign Up Process

Rank 0 of 29

How do I sign up to GambleZen Casino?

GambleZen has an easy registration process for new players. We have detailed the steps below:

How do I log in to GambleZen?

1. Open the GambleZen website.
2. Click on the sign in feature on the right side of the homepage.
3. Enter your email or username.
4. Then complete the process by clicking the prominent yellow tab showing ‘’sign in.’’

With that, you can continue with your gameplay activities in your account.

6.0

6.0

Payment Methods

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Payment methods at GambleZen Casino

The variety of payment methods is one of the outstanding features of the GambleZen gambling site. From the common payment options like debit and credit cards to e-wallets and cryptos. Popular ones include the following:

• Visa card
• Skrill
• Paysafecard
• Bitcoin
• GooglePay
• Master card

Your choice of deposit option might depend on your jurisdiction and personal preferences. It is advisable to choose a method that is fast, safe, and convenient for you. Luckily, GambleZen has a reasonable minimum deposit limit of CA$20 to accommodate all players. You can deposit as much as you like, but there might be a cap depending on your chosen payment option.

When it comes to withdrawals, the least amount you can withdraw on the platform is CA$30, and you must complete the KYC process before cashing out any money. The maximum withdrawal depends on your VIP status. Generally, you can cash out up to CA$500 for each transaction, CA$2,000 per day, CA$5,000 per week, or CA$20,000 per month.

Withdrawal options include bank wire transfers, Neteller, Skrill, Jeton, Inpay, Mifinity, and all cryptocurrencies available on the platform. Keep in mind that you should make the withdrawal via the same deposit option whenever possible. If there are problems with that, the casino can choose a cash-out option at its discretion. Also, the casino reserves the right to charge a withdrawal processing fee but might not do that.

Moreover, the website mandates a three-times deposit turnover on all deposited money. You must clear this requirement before you can cash out; otherwise, you will not be able to withdraw. This is one of the policies in place to prevent money laundering. However, we believe that a single wagering is sufficient to guard against financial exploitation. Therefore, this rollover is a little bit more than necessary.

Payment Methods

+ 3

Withdrawal times at GambleZen

The GambleZen casino requires identity verification documents before you can withdraw. The operator will email you the instructions on how to provide the documents. The finance team works from 9:00 to 18:00 (GMT+3), and the verification process can take up to 24 hours.

Daily reviews of withdrawal requests happen from 9:00 to 18:00 (GMT+3). The casino handles them 24 hours after successfully verifying the account and identity. Once processing is accomplished, your ultimate withdrawal time will depend on the selected withdrawal option.

For example, Bitcoin transfers are instantaneous. You may also be eligible for faster withdrawals depending on your deposit history and VIP level.

Requesting a withdrawal at GambleZen casino takes a few minutes with this process:

1. Proceed to your Gamblezen account and select "Deposit."
2. Select Withdraw from the option on the side.
3. Decide on a mode of withdrawal.
4. Enter how much you want to cash out.
5. After providing the necessary banking account information, click "Withdraw."

If you encounter issues with Gamblezen payouts, you might have entered the wrong banking information. The problem might also be that there is still a wagering requirement to meet. You must play through your deposit three times to withdraw any winnings.

Payout time compared to others

Rank 32 of 29

Lowest

2-5 Days

GambleZen Casino

12-24 Hours

Highest

Instant

8.5

8.5

Game Selection

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Casino Games - Table and Slot Games

Players are spoilt for choice with over 7000 GambleZen slots. The best part is that the platform has some of the highest RTP slots from top game providers. Additionally, you will find assorted slot machine mechanics, from wild multipliers to cascading reels and free spins.

Popular titles include Fruity Beats Xtreme, Drago Jewels of Fortune, The Dog House, Dragons of the North, Gem Crush, Gates of Olympus, and Stallion Fortunes. A notable thing is that GambleZen does not provide progressive jackpots. However, players can choose from Megaways titles, fixed jackpot games, high-feature games, and the typical classic and video games.

GambleZen also offers classic casino table games, including Blackjack, Roulette, Poker, Baccarat, and Craps. These come from the renowned top providers of table games, including BetSoft, EvoPlay, Evolution, BGaming, NetEnt, and Microgaming, to mention a few.

The collection of table games at GambleZen includes popular versions like Vegas Roulette 500x, Fiesta Baccarat and Lightning Blackjack. The availability of classic and contemporary table game variants ensures there is something for every player. These games are also available in demo versions for practicing without wagering real money.

Game Providers

+ 30

Popular Slots

+ 11

GambleZen Live Casino

GambleZen casino features over 300 live games from top-rated providers like Evolution, VivoGaming, BetGames, Oriental Games, Pragmatic Live, and others. The platform provides a great collection of live blackjack, roulette, poker, and specialty games like Teen Patti and Dragon Tiger. Lightning Dice, Craps, and Sic Bo are other titles that attract plenty of dice game lovers to the casino.

From multiplier versions to classics, GambleZen provides many live game variants to suit every type of player. The lotto and bingo titles complete the live dealer collection, and the minimum wager is CA$0.10.

GambleZen Casino Payout Rate (RTP)

Our GambleZen review found that the casino offers some of the highest payout games, ranging between 98-99.08%. These offer players a high probability of winning. Some high RTP slot titles that stand out include 1429 Uncharted Seas (98.50%), Koi Kingdom (98.08%), Fresh Fortune (98.05%), Marching Legions (98.12%), Jazz Spin (98.05%), Tequila Fiesta (98.08%) and The Catfather (98.10%). With a world of casino games to explore at GambleZen, you can shop around for the best RTP games before playing.

GambleZen Software

GambleZen uses many of the renowned gaming software providers in the industry to ensure the fairness of the games.

The casino’s slots section features top providers like: Evoplay, Spinomenal, Red Tiger, Evolution, AGT, BoomingGames, BetSoft, NetEnt, Microgaming, Wizard Games, Mascot, Pragmatic Play, NetGame, Galaxsys, EvoPlay, BeeFee, Caleta, High5, Golden Race, Igrosoft, Salsa Technology, Leap, Kiron, Betradar, Yggdrasil, Pocket Games Soft, Nolimit City, Golden Race, Edict, Habanero and Wazdan.

The table games category features titles from Mascot, ConceptGaming, BGaming, BetSoft, Evolution, Microgaming, Habanero, Ezugi, GameArt, Evoplay, Platipus, One Touch, KA gaming, SAGaming, Edict, AmusnetInteractive, Kiron, Champion, Swintt, VivoGaming, AsiaGaming, TPG, and TornHornGaming.

Evolution, Pragmatic Live, SAgaming, VivoGaming, AmusnetInteractive, XProGaming, OrientalGame, AsiaGaming, BetGames, HoGaming, and Ezugi are some of the notable providers in the live games category.

The jackpots section has titles from Wizard Games, BetSoft, Game Beat, GameArt, KA Gaming, Bet Solutions, Eurasian Gaming, Spinomenal, BGaming, Champion, OnlyPlay, Thunderspin, PlayBro, Kalamba, Gamzix, Caleta, AGT, TPG, RubyPlay, and Belatra.

One of the best things about the GambleZen website is that you can choose the games using the game providers filter option. For instance, if you want to explore games by Pragmatic Live, you only need to select that option and access all the provider’s game titles on the platform. Another notable thing is that GambleZen gives both big and small software providers some space on its platform to ensure it offers players a wide range of games.

Win rate compared to others

Rank 10 of 29

Lowest

91.00%

GambleZen Casino

96.50%

Highest

97.14%

8.0

8.0

License & Security

Rank 0 of 29

Fairness and Legitimacy

Altacore N.V., a company licensed by the Curacao government, operates the GambleZen online casino. Even better, Altacore, N.V. is an established company in the industry with several other online casinos at its helm. These include but are not limited to IceBet Casino, CosmicSlot Casino, iWild Casino, Oxi Casino, SpinsBro Casino, and Stelario Casino.

Altacore N.V.'s Curacao license number is 8048/JAZ2019-049, which is the Antillephone License Validation number. Therefore, GambleZen adheres to the Curacao gambling jurisdiction and is certainly legit.

Regarding fairness, GambleZen subjects its games to third party testing by companes like Gamcare, iTechLab, and eCogra to ensure fairness and security. Therefore, you can be sure that the casino offers fair games to its players.

The fact that the casino provides games from reputable software providers in the industry also affirms its fairness. All these games use random number generation (RNG), an algorithm that ensures outcomes are completely random and unpredictable.

GambleZen security

This casino is subject to the Curacao gambling jurisdiction and is vetted to ensure it adheres to the stipulated rules. GambleZen employs Nova Identity Verification to ascertain the KYC process securely and safely. This way, no private player data is exposed.

The casino also employs security best practices to protect other information and personal data. The website has an SSL and description protocol to ensure that all communications are encrypted. This prevents third parties from accessing private player information.

Special login pins and two-factor identification are regular security measures at Gamblezen Casino. Furthermore, the casino’s payment processors and game providers have a proven history record in the gaming sector and have undergone extensive screening.

GambleZen responsible gambling record

This online casino adheres to responsible gambling and includes a specific feature on that. GambleZen emphasizes that gambling on the platform should only be a form of entertainment and not a way to earn income or pay off debts. The operator emphasizes that it is important to monitor the time and money spent on the platform.

GambleZen states that gambling should be free from any harm, and no player should lose control when playing. However, there is a solution if that happens. You can contact the support team at support@gamblezen.com for help if gambling has negatively impacted you. This way, they can block your account to give you a cooling period. Alternatively, the casino can terminate your account and block you from receiving promotional emails to avoid any triggers.

The casino also suggests seeking professional help to overcome a gambling problem. Ultimately, you should remember that gambling is addictive, and you should practice self-control to stay in check.

9.1

9.1

Customer Service

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GambleZen Casino live chat and customer support

The casino has a reliable customer support system which helps address any concerns you may have during your gameplay. The most outstanding feature is the live online chat, which is available 24/7. It is accessible last on the list on the drop-down menu.

You can chat with the operator or request to speak with a live agent. In this case, you may have to wait in line during busy periods, but the live agents are the most helpful. Also, there is a list of languages from which to choose your preferred one.

Email is the other customer support option at the GambleZen casino. You will find it in the ‘’contact us’’ feature on the bottom section of the website. Email support might take longer than the live chat method. However, it is reliable if your issue is not urgent or is complicated. Live chat operators respond within minutes, while email support might take 12 hours or so.

We also recommend checking out the FAQ section at the bottom section of the website. This may answer some of your concerns, so you don’t have to contact the customer support team.