Golden Hearts Games Casino Sweepstakes Review Withdrawal Times, Live Chat, Sweepstakes, and Reader Opinions

As mentioned in the introduction, Golden Hearts Games works as a sweepstakes casino. This means that it does not operate in the same model as standard casinos. A key difference is that Golden Hearts allows you to play with virtual currency or tokens. These tokens/coins are known as gold coins and sweeps coins. They are both given by the casino in the form of bonuses. However, you can also acquire them with real money.

When you play casino games at Golden Hearts Games, your winnings are also given in terms of virtual tokens. Gold coins have no real-world value. So, the only thing you can do with your gold coins winnings is use them to play more games. However, sweeps coins have real-life value. When you acquire enough sweeps coins, you can redeem them for real money and cash prizes. This is why withdrawal methods exist at Golden Hearts.

One of the primary benefits of playing at Golden Hearts Games casino is that you get the opportunity to play real casino-style games without spending any real money. Gaming at Golden Hearts Games is absolutely free.

Another benefit is that despite playing for free, you also have the chance to win real cash prizes and more by redeeming your sweeps coins. Another unique benefit of playing at Golden Hearts Games is that when you purchase gold coins, the casino donates a portion of the money to an IRS-recognized public charity in the US.

Finally, the fact that you can play Golden Hearts Games from anywhere in the US is not something that most sweepstakes and regular casinos can boast of.

As mentioned above, players can turn Sweepstakes Coins into real cash at Golden Hearts Games. So, here is how you can do it:

1. Understand Redemption: You can only redeem sweeps coins, not gold coins.
2. Check Minimum Requirement: Ensure you have the minimum redeemable amount of sweeps coins in the cashier section.
3. Start Redemption: Click “Redeem” and choose a payment method like PayPal, Bank Transfer, or Check.
4. Complete the Process: Follow the instructions to complete the redemption process.
5. Wait for Payment: Redemption takes 2-10 business days; PayPal is the quickest option.

Golden Hearts Games is a sweepstakes casino. So, naturally, like other casinos in this category, the platform does not operate under a standard gambling license. However, this platform is allowed to operate in all states in the US. This implies that it abides by all the regulations that have been set by the US gambling authorities regarding how other sweepstakes casinos should operate.

Still on the topic of licensing, it is worth mentioning that Golden Hearts is registered as a sponsor for promotional games. This means that the site is not considered a gambling platform. This explains why no real money gambling is allowed at Golden Hearts Games.

The games lobby at Golden Hearts Games casino is pretty packed. While it is not as vast as what standard casinos boast of, there is a fair range of games to keep you entertained. There are about 70 slots, blackjack, scratch cards, video poker, a bingo game, and scratch card games. Let us explore more about these games.

Golden Hearts Games casino is primarily focused on bingo games. However, there are a few other standard casino games, like sweepstakes slots. Unfortunately, there are only about 70 Golden Hearts Sweepstakes casino slots at the moment. Regardless, this is still a fair range of games. The range of slots at Golden Hearts includes some in-house titles that are created by the casino’s own software developers. This means that you will not be able to find such games elsewhere.

If you are looking for progressive jackpots, then Golden Hearts may not do it for you. At the moment, the sweepstakes casino does not offer progressive jackpots. It is worth noting that all the games at Golden Hearts Games, including the slots are sweep games.

Besides bingo and slots, Golden Hearts Games also provides a fair range of table games. There are table games like old-school blackjack, scratch cards, video poker, and regular poker. Players have the chance to play up to 5,000 SC on scratch cards for a chance to win up to 1,250,000 SC. This is quite an impressive offer. There is a similar bonus offer along with the blackjack games.

While there are not as many table games at Golden Hearts Games as you would find at a traditional online casino, there is a fair range for you to get started with. So, if you are looking for a wider range, this may not be the place for you. The table games are properly organized in the games lobby making it easy for you to find whatever you need. They are also high-quality games because the platform partners with some of the best software providers to give clients an unmatched social gaming experience.

Unfortunately, at the moment, Golden Hearts Games does not have live dealer games. While this is limiting, it is also not new to sweepstakes casinos. This is a culture with most social casinos. Regardless, there are still enough games to keep you entertained for free at Golden Hearts Games.

Golden Hearts Games’ primary focus is on bingo games. It is basically a bingo platform. Therefore, the online casino currently runs bingo games 24/7. There are three bingo halls at Golden Hearts. They are:

1. Juicy Jackpot Bingo,
2. Anytime Bingo, and
3. Old School Video Bingo.

These three games run every few minutes. They give you a chance to win up to 125,000 SC from one bingo card. Therefore, if you are a fan of bingo, this is the platform for you. You will get your fair chance to play bingo games at any time without risking any real money and with the chance of winning real prizes.

Apart from Bingo, there are scratchcards for playing at Golden Hearts Games. There are also some specialty games that have been designed by Golden Hearts Games’ in-house software developers. All these games come with unique features that make Golden Hearts Games a unique and go-to social casino.

However, you should know that you cannot access free play any of the games at Golden Hearts Games before signing up to the platform. You need to become a member so that you can play any of the games. When you become a member, you gain complete access to the games, which you get to enjoy for free.

One of the elements that make the games at Golden Hearts Games special is the fact that most of them are developed by a bespoke software development team. Golden Hearts has an in-house team of software developers that craft unique games for the platform. These games are games that you will not see on any other gaming platform.

A good example is Magic Meadow. This is a proprietary game developed by Golden Hearts Games casino. It is a 5-reel video slot that boasts of exciting gameplay and high-quality graphics. The games developed by Golden Hearts Games’s team boast impeccable quality.

Other than the in-house games, there are also a few games at Golden Hearts Games that are products of renowned software providers. This is because this online social casino has partnered with some powerhouse software providers. Some of them are:

• Microgaming
• NetGaming
• Booming Games

At the moment, the list of software developers whose games are available at Golden Hearts is not as extensive. This is because the platform only offers a few slots at this time. However, if the site increases its slots library, then more software providers may be added to the list.

At Golden Hearts Games, you don’t deposit real money like standard online casinos. Instead, you purchase virtual tokens, Gold coins, and Sweeps Coins, which can be used to play. Although bonuses offer free tokens, you can buy them using real money to participate in games.

The accepted methods for making coin purchases are:

• Mastercard
• Visa
• American Express
• Discover
• Apple Pay
• Google Pay

Payments at Golden Hearts include a charitable component. When you buy Gold Coins using methods like VISA, MasterCard, Apple Pay, or Google Pay, part of your purchase supports a US charity. Although you don’t use real money to play, your winnings in Sweeps Coins can be redeemed for cash prizes. This unique twist means you can support a good cause while enjoying games. Sweeps Coins can be redeemed via methods like PayPal, bank transfer, or check, allowing you to receive cash for your virtual winnings.

• PayPal
• Bank Transfers
• Check

You should know that gold coins are not redeemable. So, any gold coin winnings you achieve can only be used to play more games. Also, you have to achieve the redemption requirements before you go through the process. For example, you need a minimum of 25,000 sweeps coins to become eligible for the process. It is also important to note that, other than cash, you can redeem your sweeps coins for gift cards and vouchers.

Cryptocurrencies have taken over the online gambling scene in recent years. This is because of their safety, the level of security they offer, and the fact that they are becoming increasingly acceptable in different parts of the world.

A lot of online casinos have added cryptocurrencies to their list of payment methods. Unfortunately, Golden Hearts Games is not among the online casinos that accept cryptocurrencies.

All deposits at Golden Hearts Games are instant. This means that when you purchase virtual coins at Golden Hearts, regardless of the payment method you choose, the purchase will be processed instantly. This gives you time to start playing and using your virtual tokens immediately. However, this is not the same with withdrawals. Redemptions at Golden Hearts take between one to five days.

When it comes to limits, there is a minimum deposit limit of 10$. This means that you cannot make any coin purchase under 10$. When it comes to withdrawals, this is a grey area. Golden Hearts Games does not specify the minimum amount of sweeps coins you need for redemption. However, there is a statement on the platform that explains that players can covert each 12,500 coins to $25 cash or virtual gift cards.

A lot of players assume that 12,500 is the minimum withdrawal limit. You would have to become a member and accumulate sweeps coins to determine if this is an accurate assumption.

RTP (Return to Player Rate) is the expected amount of returns a player is expected to make from the money they spend playing casino games. Golden Hearts boasts of games with varying RTPs, from 85% to 99%. These figures change depending on the software developer. The in-house games boast of the highest RTPs. You can find out this information from the details of the games before you start playing them, particularly the slots.

This social casino’s website uses 128-bit SSL data encryption. This is the latest data encryption technology. This means that all the information shared on the website is properly protected. This includes the payment information that clients share on the website.

Also, the fact that Golden Hearts Games is not a real-money casino site is a security measure. You can choose never to share your payment information on the platform by choosing to play for free without purchasing any virtual tokens.

Furthermore, the payment options supported at Golden Hearts are all very safe and secure. The platform partners with the best payment providers. Furthermore, Golden Hearts Games partners with licensed and regulated software providers for some of its games. This is also a security assurance for players.

When it comes to licensing, things are not as black and white with Golden Hearts Games. This is not a standard casino because it does not provide real-money gambling. Since there is no playing with real money, Golden Hearts is basically not a gambling platform. It is a social casino. Therefore, it is not registered or licensed by any gambling authority in the US or beyond.

Responsible gambling is an important part of the operations at Golden Hearts Games. On the landing page of this social casino, there is a link to a dedicated responsible social gaming page. This page is frequently updated with recent information. The latest information on the website includes several tips for responsible gambling.

The Golden Hearts responsible social gaming page includes some important tips for gamblers, like:

• Tracking playtimes
• Picking a spending cap for any activity on the social gambling platform
• Focusing on the fun instead of the winnings

Other than the tips, this social casino also offers some resources to help players manage their gaming habits. If you are struggling with your gaming at Golden Hearts Games, you can reach out to the support team for assistance. Some of the things the support staff will help you do to manage your habits include:

1. Disabling purchases: When purchases are disabled, you will be able to continue playing with free coins but will not be able to make any coin purchases. You can disable purchases at Golden Hearts Games permanently or for a specific pre-requested period of time.
2. Temporary account closure: You can also ask the support staff to temporarily disable your access to your account. This will keep your account fully intact for the future while restricting your access to it for a specified amount of time.
3. Permanent account closure: The Golden Hearts support staff can also shut down your account permanently at your request.

Other steps that Golden Hearts Games takes to ensure the well-being of its players include:

• Protecting minor children from creating accounts or playing at Golden Hearts Games. In most states, the age limit is 18. However, in some places the limits are 19 and 21 years.
• Providing links to external support organizations for players suffering from problematic gambling habits.

Golden Hearts Games provides multiple ways for clients to contact its support staff for assistance. Below are some of the available customer support channels that Golden Hearts Games offers:

• Email: You can send an email to the Golden Hearts Games support team via [email protected]
• FAQ page: There is an entire FAQ page with enough information to answer some of the most common questions that clients have about playing casino games at Golden Hearts Games.
• Social media: There are three social media platforms through which clients can get support from Golden Hearts. This social casino has accounts on Facebook, Instagram, and Twitter.
• Postal request addresses: You can also send letters to Golden Hearts Game, Inc., Attn: AMOE Submission, P.O.Box 20805, Worcester, MA 01602

Unfortunately, Golden Hearts Games does not have a live chat channel. There is also no phone number that clients can use to contact the support staff directly.

It is unfortunate that you cannot count on instant responses from the Golden Hearts Games support team because of the lack of a direct line of contact like live chat and phone support. The email support takes a few hours.

However, it may also take as long as a couple of days, depending on how many requests the support staff gets. When it comes to the postal support, it may take up to several days. The fastest support channel is social media, which takes a few hours.

This social casino has been around for almost half a decade. This means that a lot of players have had the chance to experience the platform and its offerings. Most of the reviews regarding this platform are positive.

For instance, clients love the fact that the site is secure and offers free casino gaming. The payment methods are also reviewed positively. The overall design and overview of the website are also spoken of positively by the social casino’s clients.

The Golden Hearts Games is quite simple. The website is not all high-tech and modern. However, it is still quite impressive and easy to navigate. It features a bright theme set against a blue backdrop, which is quite gentle to the eyes.

All the buttons, controls, and even the drop menu boast of an optimal size. This makes it easy to use the site on PCs and desktop devices. If you want to access all the offerings of the site, you have to create an account.

Unfortunately, Golden Hearts Games uses geo-location. This makes the signup process a bit complex. However, there is the option of registering with Facebook. Once you create an account, you will instantly gain full access to the site, including the game selection. Other elements like the FAQs, terms and conditions, promotions, and others are located at the bottom of the page.

You do not have to worry about Golden Hearts Sweepstakes casino fraud despite the fact that Golden Hearts does not have a standard gambling license. This is a legitimate platform that is allowed to operate in almost all states in the US. Another indicator that the platform is legitimate is the fact that it boasts of hundreds of positive reviews. Furthermore, its range of games and the fact that it allows free gaming also speak well of its legitimacy.

Regarding fairness, this platform uses RNG to determine the outcomes of its games. This is a random number generator. The software providers that develop the games at Golden Hearts Games work hard towards making sure that the outcomes of each game are completely random and not interfered with. If you suspect anything otherwise, you can talk to customer support to report the issue.

Golden Hearts is very transparent about its terms and conditions. You do not have to register with the platform to get this information. You simply have to visit the official website, scroll down to the bottom of the landing page and click on terms & conditions. The page contains updated details on the terms of service at Golden Hearts Games.

You have to read all this information before you accept the T&Cs and start playing at Golden Hearts Games. Still, let us look at some of the main ones below:

• Eligibility: To create an account at Golden Hearts Games, you have to be at least 18 years of age or older. However, if you are in Mississippi or Puerto Rico, you have to be 21 years old, and in Alabama and Nebraska, you have to be 19 years or older.
• Verification: After creating an account, you must verify it using a personal mobile number.
• Virtual coins: Gold coins can be purchased, but they do not have any real monetary value. On the other hand, sweeps coins are not purchasable but they can be redeemed for real money.

The only way that Golden Hearts Games is able to provide clients with an environment to play casino games for free is by providing virtual tokens in the form of bonuses. There are several amazing bonuses at Golden Hearts Games. They include:

• The welcome offer: The site offers 250000 GC and 500 sweeps coins upon sign up.
• Purchase offer: When you make coins purchases of at least 10$, the site gives you a 100% match bonus up to $10.
• Daily offers: Every 24 hours you stay or play at Golden Hearts Games, the site allows you to spin a wheel of bonuses. The daily spins give you a chance to win up to 2500 extra coins to play with.
• Refer a friend program: This program offers 5,000 complimentary sweeps coins to players when they refer others to join the platform and purchase coins. There is a unique referral link that is issued to every account holder.
• Social media offers: There are also recurring social media offers that you can keep up with.
• Postal address request bonuses: When you send postal requests, you also stand a chance to get prizes and bonuses.

There is also an offer wall available at Golden Hearts Games. The Golden Heart Games offer wall is available on each account profile. When you click on earn sweeps coins, a box will pop up with different offers and opportunities for you to earn sweeps coins, that you can take advantage of. Learn more about the current bonuses and promotions at Golden Hearts Games on our bonus page.

At the moment, there is no loyalty program at Golden Hearts Games. This social casino does not provide loyal clients with unique bonuses. However, all clients have equal chances at fantastic bonuses and offers. The more you play, the more offers you unlock.

The sweeps coins are the only redeemable virtual tokens at Golden Hearts Games. Unfortunately, you cannot purchase them. However, you can earn them by playing casino games at Golden Hearts Games and looking out for offers involving 500 free sweeps coins. Once you earn at least 12,500 SC, you can redeem them by following the steps below:

1. Go to the account section and check your balance
2. Choose a redemption method like PayPal, Bank transfers, or Check
3. Choose your prize and initiate the process

You can also redeem your coins for virtual gift cards that you can use to pay for services.

There is no VIP program at Golden Hearts. This is not new within social casinos. The VIP tier normally includes a host of exclusive offers and benefits.

While there is no VIP program at the moment, there is still room for the site to introduce one in the future. So, you can keep an eye out on the website to find out if one is introduced later on.

Golden Hearts often runs special events, especially on social media, that provide players with chances at special rewards. For instance, the brand may post tournaments or challenges on social media where clients can win fantastic rewards.

So, you have to be a loyal follower of the Golden Hearts Games social media platforms for these chances. Loyal players also get a chance at winning daily log-in rewards by spinning the special daily bonus wheel full of bonuses. The site also often runs special content for bingo players to win amazing rewards.

Golden Hearts Games is not like most online casinos. As a social casino, it does not offer real-money gambling. This is the first thing that separates Golden Hearts Games from other online casinos. Compared to other online casinos, the range of games at Golden Hearts is quite small.

Most online casinos offer thousands of games, while Golden Hearts Games does not even reach a hundred games.

However, there are also some similarities with regular online casinos, like the fact that the site is simple and easy to play at. There are different accepted payment methods, and the games are provided by reputable software providers.

One of the strengths of Golden Hearts Games is the fact that all its games can be played for free. Instead of real cash, players use virtual tokens that are given by Golden Hearts Games for free as bonuses.

Another strength is the fact that the online social casino bonus is the fact that it offers a fair range of games from reputable software providers, including table games, which are typically not available at standard social casinos. Another strength is the seamless user experience that Golden Hearts Games offers.

However, the site does have some weaknesses. For instance, there are much fewer casino games than other online casinos, including sweepstakes offers. Also, the minimum number of sweeps coins you need to redeem is really high, making it nearly impossible to win real money from the social casino. Also, the lack of live chat and phone support is a weakness.

The most unique thing about this operator is its charitable nature. For every purchase of coins a player makes at Golden Hearts Casino, 2% of the total amount spent is donated to an IRS-recognized charity organization in the US. This means that playing at Golden Hearts Games also gives you a chance to do some good in society by supporting different US charity organizations.

Another unique selling point for Golden Hearts Games is that the site offers in-house games as well as ones that have been designed by reputable software providers. There is also a unique take on promotions at Golden Hearts Games, which is the “offer wall” on each client’s account.