Grosvenor Casino Rating
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Grosvenor Casino Software
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PROS v CONS AT Grosvenor Casinos

  • The website is extremely user-friendly and easy to navigate.
  • Manual flushing is an option – conveniently withdraw all of your funds in one transaction
  • A huge selection of games from a multitude of top providers – there are hundreds of Grosvenor Casino Slots for instance.
  • The Grosvenor Casino is a well-established and highly trusted name.
  • Welcome bonus could be more generous but it’s not bad and the wagering requirements are good
  • Some of the bonuses and rewards require specific payment methods, though this is all made clear for the player.

Grosvenor Casino Ratings & Review

8 .2 Mar 15, 2018

has also given a rating of Very Good (8.24/10), positively noting among other things the selection of games, customer support and the excellent security and standards of fairness.

7 .5 May 15, 2018 consistently gave high marks to the Grosvenor Casino across all of its reviewing categories. Their reviewers have all had accounts for years and have all been happy with its service.

8 .6 Mar 15, 2018 was also very positive about their experience, enjoying the top of the range games and recommending a trip to the website based on the high quality of their land based casinos.

Get Grosvenor Casino Bonus
New customers only. Min deposit £20. Max non-withdrawable bonus £30. Playable on selected games only. 30x wagering required. Expires within 30 days. Max win £2,000. T&C apply.
Grosvenor Casino WELCOME PACKAGE
£50 Bonus
New customers only. Min deposit £20. Max non-withdrawable bonus £30. Playable on selected games only. 30x wagering required. Expires within 30 days. Max win £2,000. T&C apply.
Grosvenor Casino Features
Details are fully protected

Players' details are never passed on to third parties.

Fully regulated

Fully licensed by the Alderney Gambling Control Commission as well as the UK Gambling Commission.

A wide range of payment methods

Including debit card, bank transfer, and PayPal.

The ability to play anywhere

Whether from the comfort of your own home on your computer or out and about on your tablet or phone.

Superb customer service

Get help and support seven days a week through a variety of channels.

Everything You Need To Know About Grosvenor Casinos

Grosvenor Casinos PAYOUT RATE

The return to player rates (RTP) are going to be massively important to all visitors and players on the site and it is great to say that the Grosvenor Casino offers a fine rate. The average rate on slots and Grosvenor free spins is around 97.15% which compares well against other online casinos. Here is a more detailed list of some of the games available:

  • Table Games: 96.15 – 99.54%
  • Roulette: 94.70 – 98.65%
  • Video Poker: 95.40 – 99.60%
  • Video Slots: 93.70 – 96.22%
  • Classic Slots: 95.13 – 97.65%
  • Blackjack: 99.44 – 99.89%

All forms of gaming offer great rates with blackjack, table games, and Grosvenor Casino Roulette in particular.

Grosvenor Casinos SOFTWARE

Users can play through their browser but there is also the option to download the software if they prefer to, which is a quick and easy process. The downloaded version is built by Playtech and contains over 100 games including table games and others that you would expect to find in an online casino. Games on all versions of the Grosvenor Casino online come from award-winning software providers and include industry leaders such as Novomatic, OpenBet, IGT, Blueprint Gaming, Evolution Gaming and Realistic Gaming. In 2016 Bede Gaming was brought on board to produce software for the casino after successfully powering a large amount of the gaming industry across the UK.

Whether downloaded or played over the net the site is easy to navigate and very intuitive. It is slickly but simply designed and has the upmarket feel of the live Grosvenor Casino experience. Many of the games also have the option of free play to give users the chance to learn them well and develop strategies for making money off them.

The popular Grosvenor Live Casino has since 2013 been powered by industry leaders Evolution Gaming – multiple winners of the Live Casino Supplier of the Year award. Mobile users are well covered as well. The iOS version offers apps for the live casino, the online casino, and poker. Android users are also provided for by an app. There is also an app available called My Casino that you can use to arrange nights out at your local physical Grosvenor Casino.

PAYMENT METHODS AT Grosvenor Casinos

Whether a user wants to dive right in and make money or they have played a few free games to get the handle of everything and now they are ready to profit, they will then need to deposit money online into their player account. The Grosvenor Casino offers a wide variety of payment options which is very convenient. All major debit cards are accepted of course, such as Maestro, MasterCard and Visa. Other payment methods include bank wire, Delta, Laser, Ukash and Visa Electron. If a user prefers to use their online e-wallet, Neteller, PayPal, Skrill are also options. Deposit limits generally range from £10 to £50,000, except:

  • Delta £25 – £5000
  • Skrill £5 – £5000
  • Ukash £0 – £1000
  • PayPal £5 – £50000

Deposits are instantly processed so you can start playing within minutes of making one. All financial transactions are encrypted to ensure their safety.


Before making your first withdrawal, a player must provide Grosvenor with proof of their identity to be able to do so. This is simply to prevent fraud at Grosvenor and is a standard measure that is common throughout the industry. For most withdrawals methods the minimum withdrawal amount is £10, except for the following:

  • Delta – £25
  • Skrill – £250
  • Ukash – £0

Grosvenor Casino states that withdrawals will take from two to five days to clear but they usually go through much faster than this. Particularly when using e-wallets the payment is processed quickly. Most players receive their money within a couple of days or faster whatever the method.


Grosvenor Casino offers Customer Support every day of the year (including holidays) from 08.00 – 23.59. They are available for support via phone, email, post if you need it, and by live chat. You can always contact support if you have any trouble depositing with PayPal.

Live chat is often the fastest way of communicating with the Casino if you have something that is urgent. As Grosvenor Casinos have been in business for so long they are extremely experienced in offering fantastic customer support and this part of the business is one area that consistently ranks highly in user feedback and reviews.

Customer support agents are all well trained, friendly and more than competent when it comes to dealing with any query.


Grosvenor Casino, and Rank as a whole, strongly endorse and promote responsible gambling, and take it extremely seriously. Their emphasis is on people having fun on the sites with the games they provide.

They recognise however that not all people keep it to fun levels and can’t help but exceed certain limits with their gambling. To help with this, Grosvenor Casino offers information on responsible gambling, such as how to spot and prevent potential problems and how to find help if a player needs it.

Players are able to set limits if they feel this will help and customer service agents are trained to help. In regards to responsible gambling, The Playing Safe ACE panel has accredited Grosvenor Casinos with achieving the highest standards possible. They offer responsible safeguards such as adjustable deposit limits, activity limitations, self-exclusion, protection of underage minors and access to problem gambling organisations.

Grosvenor Casinos SECURITY

Privacy and security is a top priority at Grosvenor Casino and they use cutting-edge encryption technology to make sure that the online casino is one of the safest you can play on. Grosvenor Casino’s decades of experience have helped them build robust security systems to protect user’s details and they have built up an excellent reputation during this time. Some of the featured security systems include 128 Bit SSL Encryption, 3D Secure Passwords and the payment security is handled by Verisign technology which is one of the most well-regarded companies in online security.


Grosvenor Casino uses cutting-edge software that keeps their games fair by using random number generators (RNG) which is constantly tested and certified by independent third parties. Of course, it is not just their word that makes their games fair.

The software that the casino uses is regulated and fully licensed. It is also eCOGRA certified which ensures that the casino is monitored constantly to ensure that games are fair for users. By using the big name providers such as Evolution Gaming, Playtech and NetEnt also ensure fairness, as these well-regarded companies have built up solid, trustworthy reputations over years of meeting with the highest standards of fairness.


Terms and conditions are easily available on the site and are updated from time to time. They are monitored by independent third parties who also discuss them on forums to offer explanations and transparency.

The terms are comprehensive and are worth having a look through when using the site for the first time to make sure you are complying with everything and to ensure that you are aware of the Casinos rules and regulations.

They layout clearly such things as privacy rights and any terms for bonuses, including any Grosvenor casino welcome bonus that is offered.

Get Grosvenor Casino Bonus
New customers only. Min deposit £20. Max non-withdrawable bonus £30. Playable on selected games only. 30x wagering required. Expires within 30 days. Max win £2,000. T&C apply.


How do I sign up for Grosvenor Casinos?

The sign-up process with Grosvenor Casino couldn’t be easier or more straightforward. When visiting the site, at the top right-hand corner of the page is a login area. If you haven’t registered and would like to, simply click the join button. You will be taken to a new page where you enter your contact details, then enter your chosen payment method.

Once you have registered, to get any applicable Grosvenor Casino Bonus, just follow the instructions that will be given on that page. Sometimes if you are already a member of a land-based Grosvenor Casino there will be different terms for any welcome bonus.

What is the contact number for Grosvenor Casinos?

Grosvenor Casino online can easily be contacted on 0800 083 1990 which is a free call within the UK. Your call will be answered quickly and you will be able to speak with someone willing to help you with anything 7 days a week from 08.00 – 23.59.

How do I log in to Grosvenor Casinos?

If you have signed up to Grosvenor Casino you can find the login section of the website in the same place as the join button. It is found in the top right corner of the site where you can enter your chosen username and password. If you have forgotten your password this can easily be reset by clicking the forgotten password link or by calling a customer support officer.

How do I close my account at Grosvenor Casinos?

You will just need to sign in to your account, scroll down to the close account icon and click it.

Are Grosvenor Casinos a Rip Off/Fraud?

Grosvenor Casino is part of a large well-known brand that has been in business for decades. During that time they have built up a solid reputation for security, trust and fair play. All of the games are provided by software development companies that have some of the best reputations in the industry. The games are also audited by independent third parties to ensure fairness and accuracy. Both the Casino and the software providers are fully regulated and accredited to comply with all laws and regulations. Grosvenor Casino also offers trusted customer support to help with any queries and are quick to deal with any issues that may arise. Grosvenor Casino is not a scam, and has an excellent rating online – a quick search will show that they certainly don’t engage in any rip off or fraudulent activities.

Do you have to download software to play at Grosvenor Casinos?

You do not have to download any software to play at Grosvenor Casino. It works perfectly fine in your browser without the need for additional software on your computer. However, there is an option to download software if that is how you would prefer to play. Grosvenor Casino works equally well on Mac and PC.

Can I pay via my mobile at Grosvenor Casinos?

You are able to do anything on the mobile app that you can on the desktop site. The only differences are that there are less games on the app and the layout is slightly different to accommodate mobile phones. The app is available for iOS and Android.

Do Grosvenor Casinos accept PayPal?

Yes Grosvenor Casino accepts PayPal for both deposits and withdrawals.

Get Grosvenor Casino Bonus
New customers only. Min deposit £20. Max non-withdrawable bonus £30. Playable on selected games only. 30x wagering required. Expires within 30 days. Max win £2,000. T&C apply.
Grosvenor Casino WELCOME PACKAGE
Deposit £20, Play with £50
New customers only. Min deposit £20. Max non-withdrawable bonus £30. Playable on selected games only. 30x wagering required. Expires within 30 days. Max win £2,000. T&C apply.
Jacob Evans Written by Jacob Evans