Are There Any Negative Customer Reviews?
While the HitNSpin online casino has managed to make a name for itself, there are still some things that people complain about this online casino. For instance, there have been numerous complains about the company’s live casino section. This casino has a live casino section that features over 30 games that are all provided by Pragmatic Play Studios. The challenge comes in when a player is located in a country where Pragmatic Play is restricted. This leaves players with less than five live casino games, which is quite disadvantageous and very limiting.
However, it is worth mentioning that HitNSpin casino is a relatively new online casino. So, such issues are imminent. However, there is room for change as the casino seeks to make itself better. Something else that people have complained about this online casino is about its live chat. While the online casino has a live chat feature that is available 24/7, there is still a significant challenge that people encounter.
This online casino is available in over ten countries. People from these countries speak different languages. However, the live chat feature is not available in all languages. This is very limiting for players that do not speak any other language other than their native language. This makes it impossible for them to find assistance, especially during emergency situations.
Another challenge that players encounter is the fact that not all payment methods that are listed at this online casino are available in all countries. It depends on the laws in the country. Some of the payment methods are restricted in some countries. So, some members have more privilege and advantage than others when it comes to the payment methods. However, since HitNSpin is an up and coming online casino, there are very high chances that this issue will be addressed in the near future.
Additionally, some players have complained about the fact that this online casino does not have a mobile app. This means that there is no application that you can download on your phone if you want to play on mobile. However, this does not mean that you cannot play at HitNSpin casino on your mobile device. This casino’s website is fully optimized for mobile functionality. So, you can still access the site via the browser on your phone.
It allows you to access all the features and services of the online casino from your mobile device. Finally, there have also been complains about this online casino’s bonuses. Clients have complained that the wagering requirements for some of the bonuses are very high. This makes it hard for players to turn their bonus into real cash and benefit from it. Many players end up losing the bonus and all associate winnings when the bonus expires before wagering requirements are met.
