Jaak Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated March 21, 2025
Every Jaak Casino review has revealed that this casino is a top destination for slots enthusiasts. The casino offers over 1000 titles and reliable payment methods.
Jaak Casino offers excellent customer support, and all its gaming services focus on "CARE", which means Customers Are Really Everything. Read through this article to understand Jaak Casino offering better.
Accepts the most reliable payment methods
Exclusive welcome bonus with spins and cash
7-tier loyalty scheme with several benefits
Excellent and professional customer support agents
Mobile-friendly platform
No mobile app
No live casino games
My Verdict
Jaak Casino provides a solid online gaming experience with a wide selection of games, including slots, table games, and live dealer options. The casino is user-friendly, with a clean interface and smooth navigation, making it accessible to both new and experienced players. Its mobile platform is also well-optimized, ensuring seamless gaming on the go. However, Jaak Casino has some areas for improvement. The bonus offerings are somewhat limited compared to other online casinos, and the wagering requirements can be high. Additionally, the lack of 24/7 customer support may be a drawback for some players.
Awesome!
Better than 97% of all casinos.
Jaak Casino Bonus Offers
All the hottest at one place, just for you!
Exclusive Welcome Package
200$ Welcome Bonus + 100 Free Spins
1st Deposit
200$ + 100FS
Win rate
95.40%
Payout time
1-3 Days

Exclusive First Deposit Bonus
200$ Sign up bonus + 100 Free Spins
Percentage
100%
Wagering
35x Bonus
Valid Time
21 Days


Casino
Jaak Casino
Created by
Multiple

100 Free Spins
10$ on 1 deposit @ 0.10$ per spin
Screenshots from Jaak Casino

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 29

Lowest
0

Jaak Casino
200$

Highest
90,001$

"Unlock extra rewards by joining Jaak Casino's loyalty program—earn points with every bet, which can be exchanged for bonuses, free spins, and exclusive perks as you level up."
Jaak Casino Bonus
Jaak Casino offers a variety of bonuses and promotions designed to enhance the gaming experience for both new and existing players. Here’s a comprehensive overview of what you can expect from Jaak Casino's bonus offerings:
- Welcome Bonus - Jaak Casino provides a competitive welcome package for new players. Typically, this includes a match bonus on the first deposit and a set number of free spins. However, the exact details of the welcome bonus can vary, so it's essential to check the current promotion at the time of signing up.
- Deposit Bonuses - In addition to the welcome bonus, Jaak Casino often runs deposit bonus promotions for existing players. These can include reload bonuses, where players receive a percentage match on additional deposits, or special event bonuses tied to holidays or new game launches. The percentages and maximum bonus amounts can vary, but these promotions are a great way for players to boost their bankrolls.
- Free Spins - Jaak Casino frequently offers free spins as part of its promotional campaigns. Free spins can be included in the welcome package, awarded during special promotions, or given as a loyalty reward. These spins are typically tied to specific slot games, allowing players to try out new titles or enjoy popular ones without risking their own money.
- Loyalty Program - Jaak Casino rewards its regular players through a multi-tiered loyalty program. As players wager real money, they earn points that can be accumulated to climb through different levels, from New Member to Prestige. Each level offers increasingly better rewards, including higher bonuses, more free spins, faster withdrawals, and personalized offers. Players can also exchange loyalty points for bonus cash, which adds extra value to their gameplay.
- Bonus Codes - Occasionally, Jaak Casino may require players to enter bonus codes to claim specific promotions. These codes are typically provided via email newsletters, on the casino's promotions page, or through affiliate sites. It's essential to enter these codes correctly when making a deposit to ensure you receive the associated bonus.
- Wagering Requirements - Like most online casinos, Jaak Casino’s bonuses come with wagering requirements that players must meet before they can withdraw any winnings derived from the bonus. The standard wagering requirement is around 35x the bonus amount, although this can vary depending on the specific promotion. It's important for players to read the terms and conditions of each bonus to understand the wagering requirements, eligible games, and any restrictions that may apply.
- Ongoing Promotions - Jaak Casino regularly updates its promotions page with new and exciting offers. These can range from daily and weekly promotions, such as cashback offers, to seasonal events with significant prizes. Keeping an eye on the promotions page is a good idea for players looking to maximize their gaming experience with extra bonuses.
- Exclusive Offers - From time to time, Jaak Casino offers exclusive bonuses to VIP players or those who subscribe to their email list. These offers can include higher match percentages, additional free spins, or lower wagering requirements. Being part of Jaak Casino’s VIP program or signing up for their newsletter can give players access to these exclusive deals.
Terms and Conditions
The Jaak Casino bonus terms stood out, especially for the welcome bonus and the extra spins bonus. First, players cannot use the welcome bonus with any other offer or promotion. Then, players must wager it a minimum of 35 times, and this must be fulfilled within 21 days from the day of receiving the welcome bonus.
Players must use the extra spins in 1 day, and all unused spins will be removed after a day if not used. Winnings from the bonus spins are given as bonus funds which must be wagered 50 times before they can be cashed out.
There are also restrictions on winnings whereby the maximum winnings at Jaak Casino are capped at £500 per single gaming session. If a player wins more than £500, they only receive £500 into their account.
Generous Welcome Bonus
Loyalty Program
Frequent Promotions
High Wagering Requirements
Limited Bonus Variety
100% up to 200$
+100 Free Spins
Min. Deposit
10$
Wagering
35x Bonus
Maximum Bet
—
Valid Time
21 Days
Rank 0 of 29
How do I sign up to Jaak Casino?
Signing up at Jaak Casino is quick and easy. Follow these five simple steps to create your account and start playing your favorite games.
Visit the Jaak Casino Website
Open your browser and go to the official Jaak Casino website.
Click "Join" or "Sign Up"
Locate the "Join" or "Sign Up" button on the homepage and click it.
Enter Your Personal Information
Fill out the registration form with your name, email, date of birth, and address.
Create a Username and Password
Choose a unique username and a secure password for your account.
Confirm and Activate Your Account
Verify your email address by clicking the link sent to your inbox, then log in and start playing.
To log in to Jaak Casino, visit the official website and click on the "Login" button located at the top right corner of the homepage. Enter your registered email address and password in the designated fields. Once you've entered your credentials, click "Login" to access your account and start enjoying your favorite games.
Rank 0 of 29
Payment methods at Jaak Casino
Jaak Casino payment methods are listed at the bottom of the homepage. Besides, under the information section at the bottom of the page, a payment methods section displays everything players need to know.
Although the payment methods on this casino are minimal, they are the most reliable and popular payment options across the casino industry. They include Visa and MasterCard, PayPal, Trustly and Paysafecard. Jaak Casino does not accept credit card payments from players in the UK following a ban by the UK Gambling Commission.
Deposits using all the payment options are instant, and the money reflects on a player’s cash balance almost immediately. Whether a deposit fee is charged depends on the method a player chooses. For example, PayPal charges a specific fee for transactions, while a bank transfer may not have any fee.
Jaak Casino offers players several currency options, including CAD, EUR, GBP, and USD. If a player’s account currency does not match their deposit method’s currency, they will incur a currency conversion fee.
The least amount for deposits and withdrawals is £10, while the maximum withdrawal amount is £7000 per month. This maximum amount is higher for VIP members, especially those in the Platinum category.
At Jaak casino, for a player to withdraw winnings above £2300, they need to send verification documents like proof of identity, age and address. Besides, all payouts are credited to a player’s original deposit option. If your deposit method is not available for withdrawals, contact customer support for guidance.
Payment Methods





Crypto is not accepted
Variety of Options
Secure Transactions
Fast Deposits
Withdrawal Times
Limited Cryptocurrency Support
Withdrawal times at Jaak Casino
At Jaak Casino, when the status of a withdrawal request changes to “In Process”, a player cannot cancel it. Once the processing time is over, players get notified through their emails that the withdrawn money has been sent to their preferred payment method.
At Jaak casino, different payment methods have different withdrawal times, ranging from 0 to 6 business days excluding weekends and public holidays. Here are some expected withdrawal times in business days: Visa and MasterCard 0-6 days, PayPal 0-2days, Trustly 0-4 days and MuchBetter 0-2days.
The withdrawal time could be longer than expected if a player gives questionable verification details. In case of fraudulent suspicions, a player’s account is terminated altogether, and the casino keeps the cash out amount.

Lowest
2-5 Days

Jaak Casino
1-3 Days

Highest
Instant
Rank 0 of 29
Casino Games - Table and Slot Games
Although Jaak Casino does not offer table games, it is well known for its 1000+ casino games and slots, and players can never run out of options. This impressive collection includes the hottest slots, classic casino games, remarkable scratch cards, and more.
Jaak Casino main focus on slots makes it stand out from competitors. Even the most demanding slots players will find something they love here. The hottest Jaak Casino slots include Book of Dead, Wolf Riches, Gonzo’s Quest Megaways, Starburst, Mustang Gold, and Mighty Sphinx.
Some classic three-reel slots are available, like Buffalo Ways, Temple of Medusa, Emeralds of OZ and Mustang Riches, among many more.
There is also a dedicated section for scratchcard games where players use a digital coin to scratch away and find out if they have won something. Some of the games in this category include Hit the Bank, Slapshot, Wild Win Doubler, Power Cash and X&O.
The above games and a few jackpot slots are high-quality and are designed by renowned software game developers like PlaynGo, Pragmatic Play, NetEnt, Wizard Games, Microgaming and NextGen. Players can also play in demo mode before depositing and placing real bets.
Game Providers





Popular Slots




+ 8

Diverse Slot Selection
Quality Table Games
Engaging Live Casino
Limited Game Variety
Live Casino Availability
Jaak Live Casino
Players who enjoy live casino table games will have to look elsewhere as Jaak Casino only focuses on slots. The absence of a live casino is a setback, but the Jaak Casino’s comprehensive coverage of almost all online slots saves the game selection rating.
Jaak Casino Payout rate (RTP)
Jaak Casino payout rate is relatively mid-range, with most casino games giving returns that fall between 95% and 97.99%. This range is quite good compared to casinos with RTPs below 95%. Some RTPs are Wolf Gold 96%, Rise of Egypt 97.76% and Book of Dead 97.83%.
At Jaak casino, you can play on demo mode and find any mention of a slot’s RTP on the information section of the game before depositing and betting with real money.
Jaak Casino Software
The choice of software determines how a casino appears and functions. Software is needed to handle customer support, payments and most importantly, games in the casino.
Acquiring gaming software from numerous leading providers is always the best option because it offers versatility and makes the gaming experience more enjoyable. For example, Microgaming is famous for top-quality online casino slots, while NetEnt slot games offer an unmatched thrill.
Jaak Casino has teamed up with several world-famous casino software developers to offer over 1000 impressive games for players to choose from. These developers include NetEnt, Pariplay, iSoftBet, PlaynGo, Aspire-Global, Pragmatic Play, Microgaming and NextGen gaming.
The providers above offer excellent gaming options, push boundaries, and create new innovative games. There are always fresh and fun additions to the Jaak Casino slots section, and players cannot exhaust the available list.
Jaak Casino software providers are capable contenders among the industry's top live casino gaming providers. Live casinos are lively, and the aspect of real live dealer agents adds a touch of thrill and reality to the gaming atmosphere. Unfortunately, Jaak Casino does not have a live casino section yet, and they are currently focusing on high-quality slots.
Here are several popular games on Jaak Casino and their providers, Book of Dead-PlaynGo, Wolf Gold-Pragmatic Play, Starburst NetEnt, Mustang Riches-Microgaming and Gonzo’s Quest-NetEnt.

Lowest
91.00%

Jaak Casino
95.40%

Highest
97.14%
Rank 0 of 29
Fairness and Legitimacy
Jaak Casino pays excellent attention to customer satisfaction, and one crucial element of that is fair gaming. The casino has a Random Number Generator (RNG) to decide a random outcome for slots, classic slots and scratch cards. The RNG system does not favour any player, thus ensuring fairness and legitimacy across all casino slots and games.
The casino software is examined and verified frequently to determine a gaming payout percentage. Besides, Jaak Casino works hand in hand with gambling authorities and licensing organisations by complying with the rules of a given jurisdiction.
If a player feels that a specific outcome was interfered with may be due to a system lag, the casino urges them to reach out to customer support for assistance.
Reputable Licensing
Fair Gaming
Strict Regulations
Country Restrictions
Limited Licensing Jurisdictions
Jack Casino Security
Jaak Casino holds security and valid licensing in high regard with their primary focus on CARE, which means Customers Are Really Everything. The casino has put extraordinary security measures to ensure that players are always secure and safe anytime they log into the site.
Jaak Casino implements the most recent 128-bit Secure Socket Layer (SSL) encryption technology and a top-notch firewall to ensure all the personal information players give is kept secure and confidential.
Besides, Jaak Casino never shares customer information with any other organisations for commercial reasons, thus guarantying all players security even after they terminate their accounts.
The casino is owned by Tau Marketing Services Ltd, licensed and regulated by the UK Gambling Commission. Jaak Casino is also powered and operated by Aspire Global Ltd, which has a valid licence from The Malta Gaming Authority. These two bodies are the most reputable regulatory authorities in the gambling industry, and they would never tolerate an insecure casino site.
Jack Casino Responsible Gambling Record
Jaak Casino implements the Responsible Gambling guidelines of the Aspire Global platform and offers players several tools to control their gambling habits when necessary. These tools are always accessible through the player accounts, and they include deposit limits, time out periods, self-exclusion and reality checks.
- Deposit Limits - These limits allow players to set the maximum deposit amount limit they are willing to spend daily, weekly or monthly.
- Time out Period - This tool allows players to stay locked out of their accounts anytime, ranging from 24 hours to 6 weeks. Once a player contacts customer care for a time out period, their account is suspended for the amount of time they wish.
- Self-Exclusion - If a player is worried about their gambling habits and wants to restrict their gambling, the self-exclusion tool will allow the customer agents to close their account for as long as they request. Self-exclusion periods can be 6 months, 1 year, 2 years or 5 years.
- Reality Checks - This tool gives players alerts on how long they have played on the Jaak site. The reality check function gives an option to keep playing or to stop.
At the bottom of the website, Jaak Casino gives a link to a Responsible Gambling Organisation and its phone number.
Rank 0 of 29
Jaak Casino live chat and customer support
Jaak Casino has a vibrant and professional live chat support team available from 08:00 CET to 00:00 CET every day of the week. Jaak Casino customer care agents can communicate effectively in different languages such as Finnish and Norwegian. They are also friendly and give timely responses.
The casino’s help section at the top of the homepage directs layers to the live chat option and the email support function. On the left side of the customer care options, there is a message from Jaak Casino which emphasises the casino’s high regard for their customers’ wellbeing, summarised as CARE.
On opening the live chat function, a player gets information on whether the live chat agents are available or not. Besides the live chat agents, an email support team is available and effective, although not as fast as the live customer agents.
Jaak Casino also has a comprehensive FAQ section that players should go through before contacting customer care because it may solve their pressing issues. The casino has not yet launched phone support, but it is just a matter of time, and they will be there.
24/7 Availability
Responsive Live Chat
Multiple Contact Options
No Multilingual Support
Occasional Delays
How Jaak Casino Performs Against the Competition
See how Jaak Casino performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
Jaak Casino Apps and Mobile Version
Jaak Casino’s mobile version is designed to deliver a seamless gaming experience on the go. The mobile site is fully optimized for both Android and iOS devices, allowing players to access their favorite games without needing to download any apps. The intuitive interface ensures easy navigation, with quick loading times and responsive design. Players can enjoy a wide selection of slots, table games, and live casino options, all adapted for smaller screens without compromising on quality. Additionally, all essential features, including deposits, withdrawals, and customer support, are readily available, making Jaak Casino's mobile version both convenient and user-friendly.
Usability of Jaak Online Casino
Navigating through Jaak Casino is easy and quick because the web design is simple and different sections are well organised. All games are clearly labelled, and players can quickly scan to see if any slot catches their attention.
There are different subcategories under the games section: featured games, new games, slots, classics, and scratch cards. Players can quickly locate their favourite games despite the site having over 1000 titles.
The site has quick load times, and upon selecting a game, it opens fast without any lag. The website colour choices blend well to display a neat page easy for the eyes.
Besides, if a player knows the name of the game they want, they can use the search button to the right of the subcategories, and it will bring up the game as soon as the player types in the first letter.
The promotions and help sections are also helpful in quickly locating the casino’s bonuses and customer support, respectively. Scrolling to the page's footer displays more helpful information such as payment options, terms of service, safe gambling, FAQs and licences.
FAQ
What is the contact number for Jaak Casino?
There is no information on a contact number on the Jaak Casino website. There is only information on the live chat support and email support. If you need to find out about a contact number, you can contact the live agents from 08:00 CET to 00:00 CET any day through the live chat platform and enquire.
Is Jaak Casino a rip-off/fraud?
Jaak Casino offers a safe place to play because first, it is licensed by the Malta Gaming Authority and the Gambling Commission of the UK. Users around the web have no Jaak Casino fraud-related complaints. Customers with an issue with the casino complain about things other than the casino's trustworthiness. The casino also frequently undergoes audits to ensure fair gameplay and customer security. Besides, Jaak Casino is owned by Tau Marketing services limited, which runs 21 other reputable online casinos. Jaak Casino is also powered by Aspire Global Group, a trusted casino platforms and solutions company.
Do you have to download software to play at Jaak Casino?
The Jaak Casino platform and games are operated and provided by some of the top software providers in the UK. They have designed the site such that all games are instant play, and players do not have to download software to play at the casino. Even with over 1000 titles on the site, games open instantly, and there are minimal or no lags at all. Players can access the games and play anytime as long as they have a good internet connection.
Can I pay by mobile at Jaak Casino?
Pay by mobile allows you to deposit money using your prepaid balance or phone bill. Some casinos offer this option as a payment method, but Jaak Casino is yet to add it to the list. However, there are several other convenient payment methods you can choose from, as outlined on the official Jaak Casino website.
Does Jaak Casino accept PayPal or Cryptocurrency?
Yes, you can use PayPal at Jaak Casino, although it is only available with the pound sterling currency. PayPal is the most widely used E-wallet globally and is known for its instant deposits. PayPal may charge you some fee when depositing into your casino account. The PayPal withdrawal period at Jaak Casino can take between 0 to 2 business days.
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