Are There Any Negative Customer Reviews?
Jackpot Village has been around for nearly three years. While this is a short period to gauge a casino's performance, you will still find customers that have shared their experience on the platform. The reviews are a mix of complaints and compliments on various aspects of online gaming.
Some of the popular complaints that you will find online include the limited number of promotions available on the platform. There are also several countries where players cannot open accounts and some users have experienced delays in payment methods. Fortunately, this casino has sorted out many of the customer complaints.
Other complaints come from players that did not take their time to read the rules and follow the said procedures. This makes them unable to do tasks like claiming bonuses, withdrawing cash, or getting a timely response from customer service.
However, we have not encountered any verified complaints about fraud so far. None of the complaints includes customers who were denied their cash by a funny change of rules or outrightly. We found this a good sign that the platform is reliable.