Jackpotjoy Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions
Review by
Last updated March 31, 2025
Jackpotjoy Casino is a well-established online gaming platform known for its vibrant and engaging environment. With a primary focus on bingo and slot games, it caters to a broad audience of casual and dedicated players. Licensed by the UK Gambling Commission, Jackpotjoy ensures a secure and fair gaming experience, offering a variety of games and promotions to keep players entertained.
Variety of big and progressive jackpots.
Licensed and regulated casino operator
Quick deposits and withdrawals
Impressive library of slots, casino games and bingo
Live chat for enquiries and more information
No welcome bonus and infrequent promotions
Lengthy verification process
My Verdict
Jackpotjoy Casino offers a fun and engaging platform, particularly for bingo and slot enthusiasts. With a user-friendly interface, a variety of bonuses, and a mobile app available for both Android and iOS, it caters well to both new and experienced players.environment.
However, the game variety may feel limited compared to other online casinos, particularly for players seeking more diverse table game options. Additionally, while customer support is reliable, the absence of phone support might be a drawback for those who prefer direct assistance.
Terrible
Better than 97% of all casinos.
Jackpotjoy Bonus Offers
All the hottest at one place, just for you!
Welcome Package
30 Free Spins
1st Deposit
30FS
Win rate
94.50%
Payout time
1-3 Days
Casino
Jackpotjoy
Created by
Multiple
30 Free Spins
on 1 deposit
Screenshots from Jackpotjoy
Taken by Jacob Evans on Jan 30, 2025
Rank 0 of 29
Lowest
0
Jackpotjoy
0
Highest
90,001$
"I appreciate how Jackpotjoy Casino consistently offers bonuses that cater specifically to bingo lovers, making it a top choice for those who enjoy this game."
Jackpotjoy Casino Bonus
Jackpotjoy Casino offers a range of enticing bonuses to enhance the player experience. New players can take advantage of a welcome bonus, which typically includes a combination of bingo tickets and free spins on selected slot games.
The casino also provides regular promotions, such as deposit match offers, cashback deals, and seasonal events, ensuring ongoing rewards for both new and existing players. The loyalty program at Jackpotjoy further rewards frequent players with exclusive perks and personalized offers, making the platform appealing to long-term users.
Generous welcome bonus with bingo tickets and free spins
Regular promotions keep gameplay exciting
Loyalty program rewards frequent players
Wagering requirements can be high
Some bonuses are bingo-specific
100% up to 0
+30 Free Spins
Min. Deposit
—
Wagering
Maximum Turnover Bet
—
Valid Time
30 Days
Rank 0 of 29
How do I sign up for Jackpotjoy Casino?
Signing up for Jackpotjoy Casino is quick and straightforward. Before you begin, ensure you have your personal details and payment information ready.
Visit the Jackpotjoy Casino Website
Open your web browser and go to the Jackpotjoy Casino homepage.
Click ‘Join Now’
Locate the ‘Join Now’ button at the top right corner of the page.
Enter Your Details
Fill in your personal information, including your name, date of birth, email address, and create a password.
Select a Payment Method
Choose your preferred payment option and enter the necessary details.
Confirm and Complete Registration
Agree to the terms and conditions, then click ‘Create Account’ to finalize your registration.
Once you’ve completed the registration process, you’re ready to start playing. Be sure to verify your email to activate your account fully. After verification, you can make your first deposit and claim any available welcome bonuses to kickstart your gaming experience at Jackpotjoy Casino.
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Payment Methods at Jackpotjoy Casino
Jackpotjoy Casino offers a variety of payment methods to cater to the needs of its players. The most commonly supported payment options include: Visa and Mastercard Debit Cards.
These are among the most popular payment methods, allowing players to deposit and withdraw funds securely. The minimum deposit amount is £10, with withdrawals typically processed within 1-3 business days. PayPal: This e-wallet option is available for both deposits and withdrawals, offering an extra layer of security and convenience.
PayPal transactions are usually processed instantly, making it a preferred choice for many players. Paysafecard: A prepaid card option that allows for secure deposits. However, Paysafecard can only be used for deposits, not withdrawals.
The minimum deposit amount is £10. Apple Pay: Available for deposits via iOS devices, Apple Pay provides a fast and secure payment option. However, like Paysafecard, it can only be used for deposits, and withdrawals must be made to a bank account linked to a debit card. Bank Transfers: Players can also use bank transfers for withdrawals, which may take a few extra days to process compared to other methods.
Key Points. The minimum deposit is generally £10 across all methods. Withdrawals are subject to processing times, with e-wallets like PayPal being the fastest. Some payment methods, like Paysafecard and Apple Pay, are limited to deposits only.
Jackpotjoy ensures that all transactions are secure and encrypted, providing peace of mind for its players. However, the range of payment methods might feel somewhat limited compared to other online casinos that offer more diverse options, including cryptocurrencies.
Payment Methods
Crypto is not accepted
Wide range of payment options
Low minimum deposit of £10
Fast and secure transactions
Limited withdrawal methods available
Some methods may incur processing delays
Withdrawal Times at Jackpotjoy Casino
At Jackpotjoy Casino, withdrawal times vary depending on the payment method you choose: Debit Cards (Visa/Mastercard): Withdrawals typically take between 1-3 business days to be processed. This is after the casino has approved the withdrawal, which can take up to 24 hours.
- PayPal: PayPal is one of the fastest options, with withdrawals usually processed within 4-24 hours after approval by the casino. Bank Transfer: Bank transfers can take longer, generally around 2-5 business days, depending on the bank’s processing times.
- Apple Pay: Since Apple Pay is only available for deposits, withdrawals must be processed to a linked bank account via a debit card, which typically takes 1-3 business days. It's important to note that all withdrawal requests are subject to a pending period, during which the casino verifies and approves the transaction. This period can last up to 24 hours. Once approved, the withdrawal times listed above apply.
Lowest
2-5 Days
Jackpotjoy
1-3 Days
Highest
Instant
Rank 0 of 29
Jackpotjoy Casino Games - Slots and Table Games
Jackpotjoy casino uses games from reputable gaming companies; Barcrest, Gamesys Group of online gaming brands, the NetEnt, Eye, WMS (Williams Interactive) and IGT (WagerWorks). Jackpotjoy boasts of a fine collection of casino games including; European Roulette, Roulette Splendide, Multihand Blackjack, Hi-Lo, Stud Poker and Single Deck Blackjack. Lovers of live dealer casinos enjoy BlackJack, Roulette, Baccarat and Three Card Poker.
Jackpotjoy has concentrated on providing players with slots and bingo games. Gamesys offers games like Wonderland Slot. The most popular games on Jackpotjoy are Cleopatra slot, Chuzzle slot, Starburst slot, The Wizard of OZ Ruby Slippers slot and X Factor Steps to Stardom slot.
Bingo players can enjoy their absolute game and make money at the same time. Jackpotjoy offers a range of Bingo variants for players to choose. Whether it is traditional; Bingo 75 and Bingo 90 or new variants like Bingo Royale and Bejeweled Bingo. Registered players are allowed to participate in free games. In this case, Jackpotjoy no deposit free spins apply.
Game Providers
Popular Slots
Diverse selection of slot games from top developers
Popular progressive jackpot slots available
Classic table games like blackjack and roulette
Limited variety in table games
Few exclusive or unique game titles
Jackpotjoy Live Casino
The live casino section at Jackpotjoy Casino offers an immersive gaming experience, bringing the excitement of a real casino to your screen. Powered by leading software providers like Evolution Gaming, the live casino features a variety of classic table games, including multiple versions of blackjack, roulette, and baccarat.
Players can also enjoy other live games like poker and popular game shows such as "Dream Catcher" and "Monopoly Live." The live dealer games are streamed in high definition, allowing for smooth gameplay and real-time interaction with professional dealers.
This setup creates an authentic casino atmosphere where players can chat with the dealers and other players, adding a social element to the gaming experience. One of the standout features of the Jackpotjoy live casino is the wide range of betting limits, making it accessible to both casual players and high rollers.
However, compared to some other online casinos, the variety of live games may be slightly limited, focusing mainly on the most popular table games and game shows.
Jackpotjoy Casino Payout Rate (RTP)
Although there is not a "general" audited RTP that gives an average across Jackpotjoy online casino, they do carry a number of slot games and live casino games with great RTP's. For example, the popular Cleopatra slot is a 95.02% RTP.
The RTP's for each individual game or live game or slot vary. If you are keen to know the RTP for the live casino game or the particular slot you wish to play, you can contact Jackpotjoy customer services using their live chat or their email support.
Jackpotjoy Casino Software
Jackpotjoy Casino uses a variety of top-tier software providers to power its extensive range of games. The platform collaborates with industry-leading developers such as NetEnt, Microgaming, Evolution Gaming, and IGT. These providers are known for creating high-quality, engaging, and reliable games that appeal to a wide range of players.
NetEnt and Microgaming are particularly well-known for their slot games, offering popular titles like Starburst and Cleopatra. These games are characterized by their smooth gameplay, vibrant graphics, and innovative features.
Evolution Gaming powers the live casino section, ensuring a seamless and immersive live gaming experience with professional dealers and real-time interaction. The software used by Jackpotjoy is regularly tested and certified by independent agencies to ensure fairness, security, and reliability.
The platform is also optimized for both desktop and mobile use, allowing players to enjoy their favorite games on a variety of devices without sacrificing performance or quality.
Lowest
91.00%
Jackpotjoy
94.50%
Highest
97.14%
Rank 0 of 29
Jackpotjoy Casino Fairness and Legitimacy
Jackpotjoy Casino is considered a legitimate and fair online gaming platform. It operates under the strict regulations of the UK Gambling Commission (UKGC), one of the most reputable regulatory bodies in the industry. This licensing ensures that the casino adheres to high standards of player protection, fair play, and responsible gambling practices.
The fairness of the games at Jackpotjoy is ensured by the use of Random Number Generator (RNG) technology, which guarantees that all game outcomes are random and not manipulated. Additionally, the casino's games are regularly tested and audited by independent third-party organizations to verify their fairness and compliance with industry standards.
This commitment to transparency and fair gaming practices makes Jackpotjoy a trustworthy choice for players. However, while the casino is well-regarded for its legitimacy and fairness, it could benefit from more visible information regarding its independent audits and fairness certifications to further reassure players.
Licensed by the UK Gambling Commission
RNG ensures fair game outcomes
Strong reputation for player security
Limited transparency on independent audits
No specific details on fairness testing available
Jackpotjoy Casino Security
Jackpotjoy Casino prioritizes the security of its players by implementing several robust measures to protect personal and financial information. The casino uses advanced SSL (Secure Socket Layer) encryption technology, which ensures that all data transmitted between the player and the casino's servers is encrypted and secure.
This technology is the industry standard for online security, safeguarding sensitive information such as credit card details and personal identification. In addition to encryption, Jackpotjoy adheres to strict data protection policies in compliance with the General Data Protection Regulation (GDPR). This means that players' data is handled with the utmost care and is not shared with third parties without consent.
The casino also employs secure payment gateways for all transactions, adding an extra layer of security to deposits and withdrawals. Furthermore, Jackpotjoy's commitment to security is reinforced by its UK Gambling Commission license, which mandates stringent security protocols and regular audits.
This regulatory oversight ensures that the casino remains a safe and reliable platform for online gaming. Overall, Jackpotjoy Casino provides a secure environment for its players, combining advanced technology with rigorous regulatory standards to protect against potential threats.
Rank 0 of 29
Jackpotjoy Casino Live Chat and Support Options
Jackpotjoy Casino offers a variety of customer support options to ensure players can get help whenever they need it. The primary method of support is through live chat, which is available 24/7.
This allows players to quickly connect with a customer service representative for immediate assistance with any issues or questions they might have. In addition to live chat, Jackpotjoy also offers email support. Players can fill out a form on the website, and they typically receive a response within 24 hours.
While there is no phone support available, the casino has an extensive Help Center filled with FAQs and helpful articles that cover common issues and queries. The live chat service is generally well-regarded for its responsiveness and the professionalism of the support staff, making it a reliable option for those seeking quick and efficient help.
24/7 live chat support available
Email support with quick response times
Comprehensive FAQ section for self-help
No phone support offered
Live chat can be slow during peak times
How Jackpotjoy Performs Against the Competition
See how Jackpotjoy performs in various key metrics against all casinos we have reviewed!
Lowest
0
Jackpotjoy
0
Highest
90,001$
Lowest
2-5 Days
Jackpotjoy
1-3 Days
Highest
Instant
Rank 0 of 29
Jackpotjoy Casino Apps and Mobile Version
Jackpotjoy Casino offers a solid mobile gaming experience with both a dedicated mobile app and a fully optimized mobile site. The mobile apps are available for both Android and iOS devices, providing access to a wide range of slots, bingo, and casino games.
The app is highly rated for its user-friendly interface and smooth navigation. Players report that the mobile version is responsive, easy to use, and allows for seamless gameplay on the go, ensuring that you can enjoy your favorite games anytime, anywhere.
Usability of the Online Casino
The usability of Jackpotjoy Casino is generally praised for its user-friendly interface and intuitive design. The site is well-organized, with clear navigation menus that allow players to easily find their favorite games, promotions, and account settings.
The game categories, such as slots, bingo, and casino games, are neatly organized, making it simple for players to browse through the offerings. The registration process is straightforward, and the mobile app provides a seamless experience, maintaining the same level of usability as the desktop version.
However, some users have noted that the website design can feel a bit dated compared to more modern online casinos. Additionally, while the site is easy to navigate, the game selection could benefit from more advanced filtering options to help users quickly locate specific titles or types of games.
Despite these minor drawbacks, Jackpotjoy offers a smooth and accessible gaming experience for both new and seasoned players.
Jackpotjoy Casino FAQ
What is the contact number for the Jackpotjoy Casino?
Jackpotjoy Casino does not provide a direct contact number for customer support. However, they offer 24/7 live chat and email support for assistance. For more details, visit their official website
How do I log in to Jackpotjoy Casino?
Visit the Jackpotjoy Casino website, click "Login" at the top right, and enter your username and password to access your account.
How do I close my account at Jackpotjoy Casino?
To close your account, contact customer support via live chat or email, and request account closure. They will guide you through the process.
Is Jackpotjoy Casino a rip off/fraud?
No, Jackpotjoy Casino is licensed by the UK Gambling Commission and is a legitimate platform with a strong reputation for fairness and security.
Do you have to download software to play at Jackpotjoy Casino?
No, you can play directly through your web browser without downloading any software. The site is fully optimized for instant play.
Can I pay by mobile at Jackpotjoy Casino?
Yes, you can pay by mobile using Apple Pay for deposits, but withdrawals require a linked bank account.
Does Jackpotjoy Casino accept Paypal or Cryptocurrency?
Jackpotjoy Casino accepts PayPal for both deposits and withdrawals but does not accept cryptocurrency.
How’s the game variety at Jackpotjoy online casino?
Jackpotjoy Casino primarily focuses on bingo and slots, offering a decent variety of games in these categories. While the selection of table games is more limited, the slots collection includes popular titles like Double Bubble and Tiki Island, providing an entertaining experience for slot enthusiasts.
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