Pros & Cons of Jokabet Casino
- Extensive game library of over 6,500 titles
- Very generous welcome bonus
- Perfectly optimized for mobile use
- Multiple payment methods, including cryptocurrencies
- Responsive customer support
- Stringent withdrawal conditions
- Regional restrictions
Alejandro "Alex" Johnson is a careered blogger with passion for online gambling and a deep knowledge and interesting prose in his excellent work that dates back at least a decade.
Everything You Need To Know About Jokabet Casino
Facts about Jokabet Casino
Logo | |
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Rating | 6.0 |
Company Address | |
Licence | Curacao |
Amount of Games | 542 |
RTP | 96.50% |
Bonus | 150€ |
Casino Games – Slots and Table Games
I found over 6,000 titles available on Jokabet Casino. These games are spread over several categories, including table games, slots, and live casino. The Jokabet slots category has the largest number of games on the platform. Here, you can play classics, megaways, jackpots, video slots and video slots.
Among jackpots, there are progressive and fixed ones. The fixed ones have a fixed maximum pot, but those with progressives see an increase in the maximum win until there is a winner. Some of these wins run into millions.
If you would like to try games in the table games section, this casino has amazing titles from variants such as blackjack and roulette games, poker games, baccarat, sic bo, etc. While most games in each subcategory have similar features, you will get a twist on the gameplay as well as ways to win, which makes most titles fun to play.
The live casino has versions of the table games dealt by human croupiers. This category allows you to enjoy a land casino experience on your device. You can also play live shows with games like Monopoly or Deal or No deal.
Jokabet Casino Payout Rate (RTP)
Jokabet has not specified its average RTP. However, if I look at the averages for most of the titles on the website, I can have a rough idea of the average payment rates. Most slots have average RTPs of 96%, while RNG table games have rates of about 97%. The live casino section has titles with an RTP of about 98.5%. So, it is safe to say that the average RTP is over 96.02%, which is quite a good rating for online casinos.
Jokabet Casino Software
There are numerous software providers whose games are available on Jokabet Casino. This gives players a wide variety of themes, gameplays, winning opportunities, and titles that they can try. On this casino, you will find upcoming but awesome providers like Nolimit City, Zillion Games, Relax gaming, Gaming Corps, Thunderkick, Felix Gaming, Mascot Gaming, Mancala Gaming, Neko Games, Game Burger Studios, and Kiron Interactive. Other notable providers whose games are available on the website include Slotmill, Leap, KA Gaming, Triple Edge Studios, Pear Fiction, Big Time Gaming, Games Global, and Smartsoft Gaming.
If you are looking for titles from established providers, there are games from Blueprint Gaming, Betsoft, Yggdrasil, Net Entertainment, Pragmatic Live, Endorphina, Net Entrainment, Evolution Gaming, and Pragmatic Play. You can also play titles from Play ‘n’ Go Bgaming, Playtech, Hacksaw Gaming, and Big Time Gaming, among others.
Old, reputable providers are great at offering classics and jackpots. Some excel in 3D titles and multi-payline slots. On the other hand, most upcoming providers excel in offering unique themes and gameplays, as well as multiple ways to make cash. I recommend that you try games from both ends so that you have a varied gaming experience.
Again, the presence of many providers gives confidence to players that they are dealing with a reputable casino.
Jokabet Live Casino
At Jokabet Casino, you can play your favourite table games dealt by real human beings. You get to interact with them on selected titles and have a chance to see how other players are faring. This is a true land casino experience. Most of the live casino games at Jokabet Casino come from Pragmatic Live and Evolution Gaming.
Live games are played in casinos in selected locations around the world and the video is transmitted to the casino. The software allows you to bet on your chosen live dealer game in real time. Expect fun, side bets and varying opportunities to win in the live casino section.
Payment Methods at Jokabet Casino
Jokabet Casino accepts both fiat and crypto payment methods as it looks for ways to make it easier for users to transfer their cash. This casino has taken into consideration the available payment methods in the countries in which it has a presence. Please check the methods that are available in the cashier section and pick the one that best serves you. This casino allows you to add more than one method to the account.
If you are transacting with fiat payment methods, you can use various methods – cards like Visa and Mastercard, mobile payment methods like Apple and Google Pay, Bank transfer, Eezee Wallet, and Mifinity. Not all these methods are available for withdrawals. The available methods for withdrawal depend on your location.
Additionally, when transacting with cryptocurrencies, you can use Bitcoin, Litecoin and Ethereum, among others. These methods allow for speedy transactions at costs that are lower than those of fiat money. The minimum you can transact with using any method is €20.
The maximum withdrawal amount depends on the method that you pick. For example, the maximum you can transact with cryptocurrencies is €10,000, while the maximum for bank transfers is €2,000. Remember, you need to verify your account before any withdrawal claim.
Jokabet does not charge for transactions to and from your account. However, you may pay the service provider and networks for the use of their services.
The casino does not restrict specific methods from claiming bonuses. However, some of them may work at your location. Please check if the Jokabet bonus you wish to claim has any regulation as pertains to the methods you can use. This casino secures your payment information from unauthorised access. Therefore, feel safe when transacting with your casino.
Withdrawal Times at Jokabet Casino
Jokabet Casino tries to process your withdrawals as soon as possible after making a request. However, the duration within which you receive your cash varies from one method to the other. Cryptocurrencies offer the fastest withdrawals, usually within a few hours and a maximum of 24 hours. For fiat methods, the bank transfer takes up to five days to complete. Other methods cannot be used to withdraw cash from the account.
Remember, if your account is unverified, you will not be allowed to withdraw your cash from the account. If you choose to verify the account when making a withdrawal request, you will have to wait up to 48 hours more before you can complete your request. I recommend that you get your documents ready before withdrawing your cash.
Jokabet Casino Live Chat and Customer Support
If you get into problems when using your Jokabet account, there are several ways you can get assistance. At the bottom of the page is a link to the FAQ section where you get quick answers to popularly asked questions. The casino has arranged the questions into categories to find the information you may wish to read with ease. I recommend checking it up to learn more about the casino.
You can also reach out to the customer service team which is available around the clock. The team is available via live chat and email. Using live gets you help fast, which you access by clicking the headphone icon at the bottom of the page. However, if you wish to attach documents or any other information, use the email option by sending an email to [email protected]. Expect responses to your emails in one to three hours.
Users have claimed that the team is supportive and prompt. So, expect to have your issue tackled in no time and efficiently.
Usability of the Online Casino
Jokabet Casino has been well designed so that users navigate it with ease. The menu items are arranged on the left side of the casino and take you to major pages. There are links at the bottom that mainly take you to informational pages. Its black and green colour, along with the text font, gives it a professional look and feel.
I also found that the casino provides adequate information for players to get started and play without seeking assistance where the images are used, the casino goes for high-quality images to send the message across. Additionally, Jokabet Casino has an app and a mobile website for players who would like to play games on the go. These two options adjust to the size of your device screen.
The homepage of this casino is uncluttered and clean. So, you are able to get the message you need in a few links. Currently, the casino offers English and Spanish. I expect it to add new languages in the future. Finally, the terms are written concisely and in plain language, so they’re easy to understand.
Jokabet Casino Responsible Gambling Record
You already know that online gambling can be addictive if not well managed. It is always important to take precautions and play with moderation. Jokabet Casino has several tools that can help you manage your gaming behaviour so that you are able to balance between other responsibilities and the pastime activity as well as keep your real money purchases under check.
If you visit the responsible gaming section, you will find information about responsible gambling and how to keep your gaming in check. The casino has also offered tools and advice on how to prevent children from accessing the casino account.
To help you manage your gaming, the casino has tools like limits where you can set the amount you will deposit within a given period. This can be daily, weekly or monthly. It also offers users a tool to track their real money activity on the casino so that they can tell if they are gaming responsibly. Additionally, there is a self-exclusion option where you can restrict access to the account for a given period so that you bring your mind to order. If you do not wish to gamble any time soon, you can set the account to permanent self-exclusion.
Jokabet Casino Security
It is important that you check the security of your information when gaming at the casino. It prevents the loss of your personal data and money. Jokabet has put in place different features to ensure that your security is guaranteed at all times. These tools include the SSL certificate, which encrypts data as it moves between your device and the casino. This prevents malicious individuals from tapping into the information.
The casino also requires all players to create sign up credentials when joining the casino. These credentials identify the owner of the account and prevent other parties from gaining access. Jokabet will also log you out if your account has no activity despite being open for a substantial period.
Third, this casino actively checks the platform for signs of fraud or phishing to protect user information. If it finds suspicious activity on any user account, it usually limits it until it is clear that there are no security threats and the user has not contravened the rules. Fourth, the casino does not store banking information with the rest of the data. Therefore, it is hard to reach in case of a security incident.
Jokabet Casino Fairness and Legitimacy
A fair casino gives all players an equal chance to win. Jokabet Casino is a legitimate and fair gaming site. For legitimacy, this casino has an operating license from Curacao. The watchdog has pretty robust rules that ensure all players are protected. You can contact it if you have issues that the casino has not resolved.
As for fairness, this casino does not have any biased rules and terms. Therefore, it does not get an undue advantage when it comes to the outcomes of games and promotions. Second, it follows up customers complaints to resolve them. Therefore, you are sure that you will get assistance when there is a problem. Additionally, it offers games from licensed providers that have fair RNG software.
That is not all. I have not seen complaints of customers saying that they lost their cash unfairly. It has not been named in any complaints related to fraud since its inception. Additionally, the regulating body has never censored it or temporarily taken its license for issues to do with fraud or security breaches. So, you can play on this casino without fear that you will lose cash or data.
Jokabet Casino Terms and Conditions
When joining Jokabet Casino, you must accept all the terms and rules. They spell how you should use your account, the dos and don’ts, as well as the obligations of the casino to your account. I recommend that you go through each term and condition so that you are sure of what you are getting into before you have an account.
You will also find bonus terms and conditions, which are written on a separate page. These include Jokabet Casino general bonus terms that apply to every bonus like the minimum withdrawal limit, for example, and specific conditions that you find in each promotion. You must meet all these before you withdraw any wins that you make from available bonuses.
I found the terms and conditions of the page easy to understand. They are in plain language and the casino has taken steps to explain any jargon. Jokabet has also organised the terms in sections for you to find specific information quickly when you need it. If you have any areas you do not understand, please contact customer service for an explanation.
Jokabet Casino Bonus
You will find many great bonuses at Jokabet Casino. Some of the offers are meant for new players, while others are meant for existing ones.
New players at the casino get a welcome bonus. First, they can take advantage of a no-deposit offer that consists of 50 free spins on the Royal Joker Hold and Win slot game. Then comes the generous first deposit bonus – 100% up to 150€ for a minimum deposit of 15€. You also get 150 free spins with the first deposit. The welcome offer also covers the second deposit with a 55% bonus up to 150€ and 100 free spins, as well as a 100% deposit bonus up to 150€ on the third deposit.
Existing players have several Jokabet Casino bonuses at their disposal, including reload deposit bonuses, seasonal offers, and tournaments. Again, these offers are either free spins or cash bonuses. Sometimes the two types of offers are available. A good number of these offers are seasonal. So, consider claiming them before they expire. I found the terms easy to meet with standard wagering requirements.
Jokabet Casino FAQs
How do I sign up to Jokabet Casino?
It should not take more than a few minutes to sign up on this casino. Start by visiting the casino website and locating the sign-up button at the top right-hand side of the casino. It takes you to the sign-up page, where you provide your email and add login credentials. You can enter any promotion code you may have before accepting the terms and conditions before signing up for an account.
Be sure to give the right email address during account sign-up. A link will be sent to it to confirm the address. It will also be the primary source of communication with the casino. So, it should be something you can access with ease.
You can sign up at Jokabet Casino on mobile or desktop. Ideally, you should be in a region where the casino operates. While it has not explicitly banned the use of VPN, you may have problems verifying your account when it is time to withdraw your money.
What Is the Contact Number for Jokabet Casino?
At the moment, Jokabet has not provided a number that its players can use to reach out to customer service. Instead, players can reach the team via email address and the live chat. Using live chat works just like a call in terms of speed or response and players stay on their casino accounts to reach out to the service.
On the other hand, when attaching some evidence, like a payment slip, records of earlier communication or documents, consider sending an email. It not only keeps a record of the communication, you also get enough space to write the problem you are facing in detail. The customer support team is always ready to assist and prompt.
How Do I Login to Jokabet Casino?
You should first create your account at Jokabet before you can log in. After signing up, use the login details you created during the sign-up to enter your account. The login tab is located next to the sign up tab at the top right-hand corner of the casino homepage.
On clicking the tab, you will be taken to a login page where you will input your username and password before clicking okay. If both are correct, the casino will log you into your account. If not, you will receive a message that your credentials are wrong.
If you do not recall your password credentials, you can reset them using ‘forgot password’ link. On clicking the link, you should enter your email. The casino sends a password reset link to your email. When you click the link, create a new password and confirm it. You can now use the new password to log into your account.
How Do I Close My Account at Jokabet Casino?
You can close your account by contacting customer support and telling them of your intention to close the account. The casino does not ask you to give reasons for closing your account. A representative will check your account and confirm its closure via email. You should withdraw your balance before closing the account.
Note that you cannot open a new account after closing the current one. If you wish to temporarily stop gaming, consider other options like self-exclusion. This option limits your access to the casino for a specified period. After the elapse of the period, you can log into the casino.
Is Jokabet A Rip Off/Fraud?
As per my observation and feedback from customers, Jokabet is not a fraud. I confirmed that it is a fair and authentic casino where you can play real money games and stand a chance to take home some money. First, it has an operating license from Curacao and displays the information on the page. It also uses RNG software from reputable providers. Therefore, the results cannot be manipulated in its favour.
Jokabet terms and conditions are also fair. They come in simple, concise language that users understand. So, you will not have a problem understanding what you need to do. I have not witnessed any abrupt changes in the terms that point out something suspicious.
I have not seen any instances of the casino being accused of fraud or receiving a penalty from the watchdog for being unfair. Therefore, I can conclude that the casino is not a fraud or a rip off. However, if you believe that you may have witnessed Jokabet fraud or lost your cash in a suspicious deal, contact the casino for explanation. If Jokabet fails to respond or its answer is unsatisfactory, contact the regulator.
Do You Have To Download Software To Play at Jokabet Casino?
Luckily, there is no software to download to play at Jokabet Casino. The casino games are based on the latest HTML5 for instant play. You only need to log into the casino and pick the title that you would like to play and it will show up on the screen. It is convenient and does not use up the resources of the device.
The mobile casino also responds to the size of the screen. It allows you to play your favourite games comfortably without having to change the orientation of the device or zoom in. You also do not experience any compatibility issues or need to have specific system features for you to enjoy any specific game.
Can I Pay By Mobile at Jokabet Casino?
You can pay by mobile on Jakobet Casino. You only need to be signed up to a payment service that has an app for your mobile device or allows you to log into your account via your mobile device. Fortunately, nearly all the payment providers on this casino accept payments to be completed on mobile device.
All you have to do is visit the website or the app of the payment provider and input the address of the casino wallet. Other providers require you to log into the casino using your device, initiate a deposit in the cashier section and complete it on the app. Payments via mobile are convenient, fast and safe.
Does Jokabet Accept PayPal or Cryptocurrency?
Currently, Jokabet does not accept PayPal as one of the available payment methods. While PayPal is one of the leading payment providers on the internet, it has very strict requirements for casinos and users alike. This makes people shy from it. Otherwise, you can use other methods accepted on the website.
Fortunately, the casino accepts payments using cryptocurrencies. It accepts some of the leading coins, like Bitcoin, Litecoin, and Ethereum. These methods provide speedy transactions at lower costs than you would pay when using fiat money.