Ladbrokes Casino Review - Withdrawal Times, Live Chat, RTP & Reader Opinions

Review by
Last updated April 2, 2025
Ladbrokes Casino, a well-established name in the online gambling industry, offers a diverse range of games and generous promotions for players of all experience levels. Licensed and regulated by the UK Gambling Commission, the casino provides a secure gaming environment, ensuring fairness and reliability for a top-notch gaming experience.
Established and reliable gambling company
Hundreds of games to play
Huge bonuses, especially on your first deposit
Multiple payment options
Offers sports, casino, poker, bingo, and more
Quite a huge restricted block of countries
Overly aggressive and annoying email and text marketing
My Verdict
Ladbrokes Casino offers a comprehensive gaming experience with a vast selection of slots, table games, and a well-regarded live casino. The platform is user-friendly, with a robust mobile app and multiple payment methods, making it accessible and convenient for all players. However, the casino has some downsides, including occasional game lag and limited customer support options for international players. Despite these minor issues, Ladbrokes Casino remains a reliable and entertaining choice for many, especially with its strong regulatory oversight and commitment to fairness and security.
Terrible
Better than 97% of all casinos.
Ladbrokes Bonus Offers
All the hottest at one place, just for you!
Welcome Package
50€ Welcome Bonus
1st Deposit
50€
Win rate
95.05%
Payout time
1-4 Days

1st Deposit Bonus
50€ Sign up bonus
Percentage
500%
Wagering
40x Bonus
Valid Time
30 Days

Screenshots from Ladbrokes

Taken by Jacob Evans on Jan 30, 2025



Rank 0 of 29

Lowest
0

Ladbrokes Casino
50€

Highest
90,001$

"What I like most about Ladbrokes' bonuses is the flexibility to use the welcome bonus across various games, offering great value for new players."
Ladbrokes Casino Bonus
Ladbrokes Casino offers a 50€ Casino Welcome Bonus for new players who deposit and bet a minimum of 10€ on qualifying games. The bonus has a 40x wagering requirement and is valid for 30 days.
Note that certain deposit types are excluded, and bets covering more than 70% of the Roulette table do not qualify. General terms and conditions also apply, according to the operator.
Reasonable 30-day bonus validity
Low minimum deposit required
Attractive bonus for new players
Certain deposit methods are excluded
Bonus wagering restrictions on some games
100% up to 50€
+0 Free Spins
Min. Deposit
10€
Wagering
40x Bonus
Maximum Bet
—
Valid Time
30 Days
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How Do I Sign Up for Ladbrokes Casino?
Registering at Ladbrokes Casino is quick and straightforward. Before starting, make sure you have your personal and contact information ready for a smooth registration process.
Visit the Ladbrokes Casino website and click on the “Join” button in the top right corner.
Fill in your personal information including your name, birthdate, email address, and title.
Enter your contact details, such as your country, city, postcode, and phone number.
Create your account credentials by choosing a username, password, and setting up security questions.
Select your preferred currency and set a deposit limit, then agree to the terms and conditions to complete registration.
After signing up, make sure to verify your email to activate your account fully. This allows you to start playing and take advantage of the welcome bonus and other promotions. Remember to gamble responsibly and enjoy your time at Ladbrokes Casino!
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Payment Methods at Ladbrokes Casino
Ladbrokes accepts a wide range of both deposit and withdrawal options. These include VISA/ MasterCard debit cards, wire transfer, PayPal, Skrill, Neteller, Entropay, Western Union, Giropay, iDeal, EPS and offline deposit and withdrawals among many others. Deposit times differ according to the payment methods. Deposits via VISA and MasterCard reflect instantly and require a minimum deposit amount of £5 and a maximum of £50000. PayPal, Skrill, Neteller and Entropay require a minimum deposit of £10 to £50000 and the payment reflects instantly. PaySafeCard deposits cannot be below £5 but the payment also reflects into your Ladbrokes account immediately. Bank transfers and Western Union deposits take quite some time before they appear (up to 5 days) in your gaming account and they cannot be below £10. For German residents, Giropay and Sofort are the most common deposit methods while for Austrian residents, EPS and Giropay (common with German residents) are the most preferred deposit options. All three require a minimum deposit of £10. Ladbrokes deposits through money orders, cheques and bank drafts are limited to UK and Ireland customers only. For other countries, bank transfers are the easiest options and you can deposit in any of the currency that Ladbrokes support. These transfers are flexible but take a longer time to reflect in your gaming account (usually 5-7 business days). A more flexible method is by depositing through one of the Ladbrokes shops. This method is much easier and shows up instantly on your account.
Payment Methods





Crypto is not accepted
Supports major e-wallets like PayPal
Quick deposits and withdrawals
Low minimum deposit amounts starting from £5
Bank transfers can take up to 5-7 days
Not all payments available for all countries
Withdrawal Times at Ladbrokes Casino
Withdrawal times also differ among the various payment options. For bank transfers, it usually takes between 5-7 days and the minimum withdrawal amount is £10. Western Union also requires the same minimum withdrawal account and takes about 5 business days to get to you. Visa/ MasterCard debit cards usually take 3-5 business days to withdraw a minimum of £5. Entropay, PayPal, Skrill and Neteller usually have very short withdrawal processing times (1 day) with a minimum withdrawal amount requirement of £10. However, payment options such as Giropay, iDeal, Sofort, Trustly and PaySafeCard cannot be used to make withdrawals. They can only be used to make deposits to your Ladbrokes account. Ladbrokes have a lot of free spins and great bonuses.

Lowest
2-5 Days

Ladbrokes Casino
1-4 Days

Highest
Instant
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Ladbrokes Casino Games - Slots and Table Games
Ladbrokes Casino offers an extensive collection of slot games, with popular titles prominently featured in the site's Top Games section. Those eager to explore the latest additions can simply navigate to the New Games tab. The variety at Ladbrokes stems from its collaboration with multiple top-tier software providers. A standout partnership is with Playtech, which alone contributes over 150 slots to the platform, including the captivating DC Comics series like 'Man of Steel'. These slots entice with their four-tiered jackpot system, categorised as grand, major, minor, and mini. But the slots at Ladbrokes aren't solely powered by Playtech. The casino's diverse collection is further enriched by contributions from industry stalwarts like Evolution Gaming and NetEnt, alongside Ash Gaming, a subsidiary of Ladbrokes. Other notable software collaborators include NextGen, WMS, IGT, Realistic, and Barcrest. In terms of high stakes, Ladbrokes’ progressive jackpot slots stand out. 'Everybody’s Jackpot', for instance, is a prime example of their ever-increasing jackpot offerings, comprising 8 paylines across three reels, with an enticing mystery jackpot to pique player interest. While it may not feature dedicated bonus games, the option to play free rounds enhances winning opportunities.
Game Providers





Popular Slots



Unique slots, like the DC Comics series
Progressive jackpots with high potential payouts
Features popular titles and new games regularly
Some slots lack dedicated bonus features
Table games selection could be more diverse
Ladbrokes Live Casino
Ladbrokes Casino offers a robust live casino section powered primarily by Evolution Gaming, a leading provider known for high-quality live dealer experiences. Players can enjoy a variety of live games, including blackjack, roulette, baccarat, and poker, all streamed in real-time from professional studios. The live casino section provides an immersive and interactive gaming environment, complete with professional dealers and multiple camera angles for an authentic casino feel.
Ladbrokes Casino Payout Rate (RTP)
This casino is very transparent with the number of possible payouts that you can win. Most of its games include the theoretical return to player rule. This return varies across the different casino games. Delving into the potential returns, theslots at Ladbrokes have a varied RTP range, spanning from 90.05% to a lofty 99.32%. Notable games with their associated RTPs include 'Buzz Slots' at 95.50%, 'Action Bank' at 95.16%, and both 'Rainbow Riches' and 'Worms' hovering around the 95% mark. This wide RTP spectrum offers players at Ladbrokes multiple chances to maximise their winnings. Arcade games seal off the top three, having a 92.18 % - 97.5% return range. Games such as blackjack and roulette have a smaller RTP range because they are determined by the game rules. However, when you consider the highest payout rate, video poker favours the player most, returning a payout of 99.95%. Blackjack comes in second with its highest payout hitting 99.87% while video slots finish off the top three with a high of 99.32%.
Ladbrokes Casino Software
Ladbrokes is primarily a Microgaming casino. However, it has also incorporated software from other casino software developers such as IGT, Net Entertainment, Playtech and Barcrest and continues to add more every month. This means that you have access to such a huge variety of games when playing in Ladbrokes casino that you may never even have the chance to try them all out. Most of these games are available for instant play on a flash version of the Playtech software from which the players can access the games for free and without registration. This is a better option compared to the more common downloadable version that most casinos have. The major advantage of using Playtech software is that its games are linked up on the Playtech network and therefore they have progressive jackpots. Players contribute towards building up the pot in other Playtech casinos over the internet and the result is access to huge pots, usually in the millions of pounds. Spamalot, Beach life, Gold Rally and Gladiator are among the most famous, over a million pound jackpot casino games. They are won regularly but the pot quickly accumulates again to wait for the next winner. There is also a Roulette at Ladbrokes casino with live dealer as well as a live dealer blackjack. All these live games are powered by Evolution Gaming. No matter which platform you opt for, Ladbrokes provides you with high-quality graphics and sound effects (even on the mobile platform). These, combined with the generous payouts, will give you a one of a kind gambling experience.

Lowest
91.00%

Ladbrokes Casino
95.05%

Highest
97.14%
Rank 0 of 29
Ladbrokes Casino Fairness and Legitimacy
By virtue of having valid UK Gambling Commission and Gibraltar Gaming Commission licenses, Ladbrokes must have and continue to demonstrate fairness and legitimacy in their gambling platforms. These regulatory bodies continuously monitor the casino to make sure that it adheres to its Anti-money laundering, fairness and integrity policies. Furthermore, Ladbrokes regularly contracts Gaming Laboratories International to audit and certify its Random Number Generator and the outcome of its games. These thorough tests and analyses ensure that players engage in a level playing field. Ladbrokes also publishes a monthly report of the result of the analyses, showing the percentage of all the money that has been returned to players as winnings and this report is available for public scrutiny.
Fully licensed by the UKGC and Gibraltar
Publicly shares monthly payout reports
Regular audits by GLI for fairness
Strict regulations may limit some promotions
Not all countries are eligible to register
Ladbrokes Casino Security
With regards to IT security, the Ladbrokes casino website is very secure. Some operators only secure financial transactions but this casino pays attention to everything. They have taken adequate measures to protect and ensure no sensitive information about their customers reaches the wrong hands. Ladbrokes casino employs the use of encryption software which encrypts all the sensitive data that is shared between you and the casino. Their encryption infrastructure is certified by Thawte, a leading company in the information security industry. This software encrypts user data using a 128-bit Secure Socket Layer, making it secure enough for hackers to not be able to intercept.
Ladbrokes Casino Responsible Gambling Record
Ladbrokes casino ensures that their customers gamble responsibly. First off, they provide a lot of advice to addicted gamblers. On top of this, they donate money to charitable organisations that help those who are gambling addicts for instance gamble aware and GamCare. Secondly, they provide some tools on their platforms to help gamblers control the money they gamble. For instance, they have betting limits on almost all of their casino games. You also have the option of setting a deposit limit on a daily, weekly or monthly basis. What this means is that once you reach your daily, weekly or monthly target, you can no longer deposit more money, reducing losses and helping control addiction in the long run. Another important feature is manual flushing. This basically means that you have the option of moving your funds to a temporary holding area before the cashout has been fully processed. Once in this temporary holding, you cannot access your winnings to participate in other games in the website. These funds can only be cashed out, therefore controlling unnecessary gambling.
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Ladbrokes Casino Live Chat and Support Options
As you would already imagine, the support from such a big gaming business is top notch. The website has a dedicated self-help section where questions can be answered almost instantly. Additionally, there is a live chat option where you can engage with a customer representative. There is also a list of email addresses that customers can use to contact the representatives. The last support option is by telephone and this service is exceptional across the UK. However, players from other countries usually complain about this option because there is only one telephone number provided for support for all the other countries, making it almost entirely busy. One important thing to note here is that before contacting support you should first look for answers to your questions on the casino’s website page, especially the FAQ’s. They are usually detailed enough to help you with all your queries.
24/7 live chat support
Has a self-help section
Various support channels available
High call volume on international support line
Response could take time during peak times
How Ladbrokes Performs Against the Competition
See how Ladbrokes performs in various key metrics against all casinos we have reviewed!
Rank 0 of 29
Ladbrokes Casino Apps and Mobile Version
Ladbrokes Casino offers a well-optimized mobile version of its site, accessible via web browsers on both iOS and Android devices. Additionally, Ladbrokes provides dedicated mobile apps for both platforms, which can be downloaded from the App Store and Google Play. Reviews highlight the apps' user-friendly interface, smooth navigation, and fast loading times, making the gaming experience seamless and enjoyable. The mobile platform retains full functionality, including access to games, banking, and customer support, ensuring that players have a comprehensive experience on the go without missing out on any features.
Usability of the Online Casino
The usability of Ladbrokes Casino is generally impressive, offering a user-friendly interface that is easy to navigate both on desktop and mobile devices. The UI/UX design is sleek and intuitive, featuring a well-organized layout that allows players to quickly find games, promotions, and essential information. The color scheme and graphics are visually appealing, enhancing the overall user experience. What’s particularly good about Ladbrokes Casino is its seamless integration of various features, including games, banking, and customer support, all accessible from the main menu. This streamlined design minimizes the number of clicks needed to access different sections, making it easy for both new and seasoned players to use the platform efficiently. However, there are a few known issues, such as occasional slow loading times during peak hours and some players reporting that certain games can lag or crash. Despite these minor drawbacks, the overall performance and usability of Ladbrokes Casino provide a satisfying online gaming experience for most users.
Ladbrokes Casino FAQ
What is the contact number for the Ladbrokes Casino?
There are two contact numbers for reaching Ladbrokes casino in the UK. These are:
- 0800 731 6191 (for customer support).
- 0800 777 888 (for telephone betting).
Friendly customer representatives will receive your call and assist you accordingly. As a general rule, please call and ask only for relevant information.
How do I log in to Ladbrokes Casino?
After you have created your account, you can login from the desktop site or using a mobile device on the casino’s mobile site. Simply input the username and password that you created when signing up and click the login button. If there is a problem login in, check whether the login details are correct. If you have forgotten the login details, there is a link just below the password field that takes you to a username recovery and password resetting pop up page. With the recovered username or reset password, login and resume playing.
How do I close my account at Ladbrokes Casino?
First, you need to login to your account then contact support to initiate the closure process and for further instructions. In case you have any cancellation fees pending, have it ready on any of the payment options that are acceptable to Ladbrokes. The customer representative will guide you through the entire process and possibly collect feedback on your reasons for closure.
Is Ladbrokes Casino a rip off/fraud?
Ladbrokes is a trusted casino. There are mixed reactions about the gaming giant but bottom-line is that you do not become a multi-million-pound company by scamming clients. Some genuine concerns could be about the reduced bonuses at Ladbrokes Casino as well as long withdrawal times. However, most of the negativity arises from those who did not abide by the terms and conditions. The stern action taken against them most probably leads to their negative reviews.
Do you have to download software to play at Ladbrokes Casino?
Ladbrokes casino games are available online through the Ladbrokes website. Therefore, it is not necessary to download any software to begin playing. The only thing you need to do is to create an account and deposit some funds. From there, you can begin playing the casino’s games.
Can I pay by mobile at Ladbrokes Casino?
Yes, you can. To use this method of payment, first, you need to have a Ladbrokes account with a registered debit card. You can do both of these via mobile then proceed to deposit and withdraw funds to and from your account as you play. You can also use your mobile to transfer funds between different wallets using the website’s cashier functionality.
Does Ladbrokes Casino accept PayPal or Cryptocurrency?
Ladbrokes casino does accept PayPal. You can deposit a minimum of £10 up to a maximum of £50,000 and withdraw a minimum of £10 up to £100,000. PayPal payments are usually fast and show up almost instantly on your account. Even with delays, it can take up to a maximum of 24 hrs to reflect.
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