What our readers say about LeoVegas

All Reviews: 3

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Jul 30, 2022
1 .0

So I have played on Bet365 and Casino.com. The staff there were knowledgeable and would respond in a reasonable time and would be able to resolve issues eventually. I had also withdrawn from these websites. However, at LeoVegas, despite providing bank statement, photo ID and making deposits through 2 different payment methods. They're still not processing my withdrawal. I am in profit of $1.25k but it will all go in waste because of these scammers. They want me to upload my debit card too with all the details I read on reddit, users had their cards infected with fraudulent purchases. Also, I keep coming across same CSR throughout the day today - MAtteo. Things like these never happened with Bet365 or Casino.com.

Oct 22, 2020
5 .5

I found Leo Vegas a fraud and a thief... I'v been playing with Leo Vegas for long and did not find any suspisous. Untill i opened one game and encountered a fraud by Phantasmic Fortune. I trusted Leo Vegas but at the end it cheated. When i informed the staff they were not willing to help, instead they blamed me of not being careful. Ross, Alicia i'm sorry had to mention it here. I was having balance of 60000 INR. While i opened this particular slot and the screen showed bet amount of 20INR. I spin several times with 20INR as appeared on the screen then suddenly i was out of balances in my account. I went to check my history and found that 1200INR was deducted from my account instead of 20INR each spin. I was shocked to see my zero balance... I contacted the support team and told them what happened. Instead of helping me all they did was blaming me for my carelessness. The screen first of all cheated and appeared 20INR deduction. Checking my history shocked me to see that 1200INR deducted instead of 20INR. This is totally fraud... Scam. Cheater....

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T&Cs apply. New reg only. Opt in & deposit £10, £25 or £50 within 7 days & further 7 days to wager cash stakes 35x to unlock reward (£50 on 2 deposits). 3 day exp. Wagering/game contributions vary. 25 wager-free spins x10p to added to Big Bass Splash with each qualifying deposit, 3 day expiry. 18+ BeGambleAware.org.

Are There Any Negative Customer Reviews?

LeoVegas is young, but there are still many customer reviews out there. Many of these are positive, but there are some negative ones to be found. Some people are saying that if you are a high roller, then the loyalty programme does not offer many rewards. They believe that there are other casinos that offer better VIP programmes if you do like to bet big. Some customers are saying that promotions that are offered by LeoVegas casino, could be better. It does look like the site has regular promotions for new and existing customers, but not many when compared to other casinos. This may be something that changes in the future.

LeoVegas Scam & Fraud INFORMATION

Reasons Why LeoVegas Is a Reputable Online Casino

LeoVegasise a fully registered and licensed country and are clear regarding their contact details. This means that they can legally operate, in the countries that they are doing. They are also a member of the gambling commission, which proves they are supervised. They promote gamble aware which shows they do have customers best interests at heart. They have a good range of trusted payment methods available, with some of the world leaders in online financial services. They have good customer service available for support, which shows in their good customer reviews.

They also have strict data protection and privacy policies to abide by. The final thing to mention is that they use good technology. This allows their casino games to use random number generation. This means that the casino games cannot be manipulated by a customer or company. Every customer, therefore, playing a slot, will have the same chance of winning as the next.

Important Reasons Why LeoVegas Is Reputable

  • Fully licensed and regulated
  • Relationship with gambling commission
  • An advocate of responsible gambling
  • Trusted payment methods
  • Good customer service
  • Positive customer reviews
  • Data protection in place
  • Trusted technology
  • Leo Vegas bonus spins when making a deposit

What Can You Do in Case You Suspect LeoVegas of Fraud?

If for any reason you suspect LeoVegas in fraudulent activity, then you must take action immediately. If you can confirm your own suspicion. Look at the details twice and take proof if you can. Proof could be in the form of recorded conversations, emails or screenshots. Cease your own playing action with LeoVegas. Do not deposit any more money with the casino, and do not play any more games. If you have winnings owed to you, then withdraw these now. Then make sure if necessary, to contact your payment method. Just let them know you suspect fraudulent activity at LeoVegas, and they will keep a watchful eye on your account too.

Then you can get advice. We can help and details can be found at the bottom of this article, and any gambling regulatory authorities may be able to offer advice and give you some next steps to take. Finally, if you feel comfortable, you must contact LeoVegas with your suspicions. There may be a good reason that the activity you are seeing, has happened. If you do suspect any fraudulent activity, do not jump to conclusions and follow these steps. The most important thing is that you act straight away.

Is log in at LeoVegas safe?

Yes, log in at LeoVegas is perfectly safe. Their website uses secure pages and on the login pages, you will be taken to one of these. Look out for https:// on the webpage if you are unsure. Customers are encouraged to create unique account usernames and passwords and take some responsibility in keeping their login details safe.

Is the Casino Bonus Reputable?

All Leo Vegas promotions are reputable and customers have had no problem claiming them. The only issues arise is getting winnings paid out. This is because all casino bonuses carry strict terms and conditions. These terms could be regarding deposits to be made, wagering requirements, and turnover rates. As long as these are met by the customer, then bonuses will be paid out.

Had a Bad Experience With LeoVegas? – We Can Help You!

If you do have a bad experience while using LeoVegas, we can help you. Follow one of these steps to directly let us know you need advice: write a comment in the comments section of this article or send us an email. Both of these will get directly to us, and we will know you need help. LeoVegas, although relatively new, is still a very safe, trusted and secure casino. They have great policies in place and are offering a great service to their new, and existing loyal customers. If you are looking for a reputable casino, then you can place your trust in LeoVegas. So if you are thinking about joining a casino, you can place your trust with LeoVegas.

Get LeoVegas Bonus
T&Cs apply. New reg only. Opt in & deposit £10, £25 or £50 within 7 days & further 7 days to wager cash stakes 35x to unlock reward (£50 on 2 deposits). 3 day exp. Wagering/game contributions vary. 25 wager-free spins x10p to added to Big Bass Splash with each qualifying deposit, 3 day expiry. 18+ BeGambleAware.org.
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Jacob Evans Written by Jacob Evans