Luck.com Casino Review

8.8

8.8

Sign Up Process

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How do I sign up to Luck.com Casino?

To sign up, you need to have your personal details ready. Unless you share the real and verifiable details, you won’t be able to set up an account with them.

For new players you have to register first to be able to login on the website. Click on the log-in option on the top right side of the website to access your account. You are required to fill in your account details to access your account. Your email or phone number are required followed by the password.

8.5

8.5

Payment Methods

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Payment methods at Luck.com Casino

Payment methods available at the casino are listed on the website. These Payment Processors include Matercard, Visa, PayPal, Pay, Fonix, Bank to bank transfers, Pay by Phone Bill. These are the conduits the available payment methods use to deposit and withdraw from the casino.

Luck Casino provides secure payment methods for those who wish to transact with the casino. It is important to note that the payment methods used to deposit is the same used to withdraw funds from the casino. The following are the payment methods available on the casino:

• Trustly
• Visa
• Mastercard
• PayPal
• Fonix

These payment methods have the same withdrawal and deposit limits bar one. Trustly, Visa, Mastercard, and PayPal all have the same minimum deposit bonus of £4 and a maximum withdrawal limit of £10,000. Their withdrawal fees is free and the processing time is instant, a feature that is popular with players who are familiar with the casino.

Payment Methods

+ 0

Withdrawal Times at Luck Casino

Different payment methods have different withdrawal times and at Luck casino gamblers have the benefit of experiencing fast withdrawals as expressed in their features section.

As expressed in the banking section, the four payment methods in Trustly, Viisa, Mastercard, and PayPal have instant withdrawals. This means there is no waiting time involved when processing your withdrawal. This makes it a convenient and highly impressive feature that gamblers appreciate because most gamblers are time sensitive.

In the FAQs section users have expressed their desire to know how fast their withdrawals may take and the response as articulated by customer service is within 7 days. The length isn’t ideal but it answers a pertinent question that users may have.

To ensure withdrawals are fast and reliable, the casino ensures that the withdrawal is made to the right person. Withdrawals that take too much time are due to the lack of verified accounts at the website. To ensure you have instant withdrawals make sure you have a verified account by providing your passport photo and proof of address when registering as a new member.

Payout time compared to others

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Lowest

1-4 Days

Luck.com Casino

1-3 Days

Highest

1-2 Days

9.1

9.1

Game Selection

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Casino Games - Table and Slot Games

Popular online casinos don’t miss out on slot and table games, so Luck Casino Slots has a selection of slot games available on the platform. You can find the slots games available at the bottom end of the website and the icon indicating the slot games at the top.

There are categories of slot games available on the website such as Lucky slots and Megaways slots. These slots are also included in the popular game section and the new game sections. Players can find these slots when they first login to the game or by clicking slots game icon. Slot games involves reels and slots which allows players to participate through fixed reels and slots. For slots you need to match the symbols so that you can achieve a winning combination.

On the platform there are table games available on the Live Casino section. The table games include Joker’s Wheel, Video Poker Games, Atom Roulette, Live Baccarat, Live Blackjack, and Live Roulette Auto. The slots games offered on the platform include Da Vinci’s Machine, Mega Gorilla, Dream Genie, Mega Cube, Race to the Top, and many other casino slot games. Slots are the most popular games the most established gaming providers offer on the platform.

Luck.com Live Casino

The live casino section as a few selections of games available. Table games are prominent on live casinos because they require the live dealer experience. The live dealer experience gives players the land-based experience, which encourages players to use the online version rather than travel to a land-based casino.

The live casino games have table games such as Baccarat and Blackjack which are the more popular versions available for live casinos. Since they have more or less replaced the land-based option, live casinos will evolve and add more games to its available options. The biggest advantage is that players used to the traditional methods may be treated to their favourite games on their browsers.

Luck.com Casino Payout rate (RTP)

RTP means Return to Player Percentage which is the percentage which a player could expect a return when they play casino bets. The percentage is not measured on one session but a couple of sessions over a period of time. If a game has 95% RTP, you will win 95 times out of 100 times. The most favourable RTP rates are above 94% for slot games but they may differ in various games offered on the platform.

Luck Casino Software

There are multiple software providers available on the platform. Each provider develops a certain category of games in their roster. For example there is Big Time Gaming which develops Megaways Slots which has a random reel modifier. The game changes at any time which gives players unexpected results making it hard to predict. Players can also change how symbols appear on the reels, giving them multiple ways which they can win on the slot games.

To find the software providers on the app you have to click on the game and go to the “i” icon on the top right. The software providers are not automatically listed for you to filter the games according to which provider you prefer.

Evolution Gaming is one of the providers with popular games such as World Cup in its roster. The gaming developer is also a household name in the live casino section where it develops software for the available live casino games. The developer also has a hand in exclusive games such as Witchin Winnin, Si Ling Megaways, Sugar bonanza deluxe and Alive Megaways.

Another provider is the Slot Factory which has an array of games on the website. With games such as Britain’s Got Winners, Megatrial, Fishin for wins and Race to the top. To mention just a few of the games the developer is associated with.

On further analysis from the games available on the platform you will notice that the casino is not affiliated with the more common gaming providers such as NetEnt, Microgaming, and Playtech which are more popular in the casino industry. The two major developers, Skywind Group and Slot Factory are the major contributors to the games on this platform, and hopefully they can contribute by adding more games as Luck casino gains more popularity.

Win rate compared to others

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Lowest

94.50%

Luck.com Casino

95.40%

Highest

95.85%

9.0

9.0

License & Security

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Fairness and Legitimacy

Luck Casino is a legitimate establishment, licensed by the Malta Gaming Authority,and the UK Gambling Commission. All these authorities are enough to show that the casino is a legitimate gambling organization and its audited as per their regulations.

Luck Casino asserts its legitimacy by teaming up with one of the most renowned software providers in the industry. The massive selection of games also asserts its legitimacy in the igaming industry because it has lots of categories to offer new players.

Luck Casino ensures it upholds fairness by ensuring all players get a fair shot at winning prizes. Players aren’t allowed to have multiple accounts on the platform which would be disadvantageous to other players in the casino. A player with multiple accounts could participate in tournaments and get an unfair advantage over others. Also players with multiple accounts would get a welcome bonus on two or more occasions which would be fraudulent and unfair. Luck Casino fraud is prevented by blocking all attempts at registering multiple accounts by installing strict security measures.

Luck Casino slot games uses Random Number Generators to choose its winners. The randomized numbers used to determine winners show that no one gets an unfair advantage over other participants.

Luck Casino Security

Security is one of the most important things for a casino because a breach in security would make players flee from the platform. A secure gambling environment ensures players trust their platform and enjoy gambling experiences.

Luck Casino is committed to protecting your details because once you sign up on the website, your details are encrypted by a 256-bit SSL encryption. It is the global encryption choice for most gambling websites and leading financial institutions. The platform provides the same security as your bank account and when you get to transact any amount your bank or card details are highly encrypted.

When signing up to the platform it uses KYC processing, whereby you have to provide your identification details and address when making your first withdrawal.

Luck Casino responsible gambling record

Luck Casino view gambling as a form of entertainment for adults, something they would like the players to feel. Gambling shouldn’t be a problem but the casino has deployed several control measures to ensure you can gamble responsibly.

The casino has deposit limits for those who feel gambling is a problem. Self-exclusion programs are established to ensure those affected by gambling make the decision of keeping themselves away from gambling. Players need to make a request before qualifying for the program. The self-exclusion program is voluntary and can be for a specified amount of time or perfect. For those who feel an extension would serve them well, contact customer service via email or live chat.

Counseling is used as a method to reign in bad gambling habits. The casino encourages the use of support groups to ensure all those with problems have a support system that keeps them accountable. Support group contacts are all displayed on the website and players can reach out to these groups for further assistance.

Luck Casino ensures that all new members are over 18 years old. They have identification measures that ensure all players who wish to join are of legal age. Underage gambling is illegal and to ensure minors don’t have access to the website, they encourage people to use filtering software.

Luck Casino also asks players to specify what they earn so as to gauge how much they can afford to gamble. From that point the casino sets a monthly limit which you should abide by to ensure you don’t waste your earning.

9.1

9.1

Customer Service

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Luck.com Casino live chat and customer support

Luck Casino takes customer support to a different level and the casino also features a live chat option that you can access at the bottom right corner of the platform. Customer support agents are available 24/7 through the live chat feature which initially communicates to you through a bot which has several problems already mapped out on the website.

If your complaint is complicated, the bot will refer you to a customer support staff who will help you find the root of your problem and access existing solutions. When gamblers require assistance, there are featured scenarios on the live support section that help evaluate your problem.

The support section has sources of information on Bonus & promotion, documentation, withdrawal, payments, my account, wagering , and gameplay. If your problem question falls within any category, you are required to click on any section to find a solution. Within these sections there are a set of FAQs sourced from different users.

The FAQs are sources of information that would help other users navigate their problems much faster. The support section also features articles that may be useful to players with the same problem. The articles are posted and players who have an opinion about the same issue can comment on the article and provide their experience, making it an important resource for other players.