Luck Casino Pros and Cons
- Welcome bonus of £100 and 22f free spins for new players
- Live chat feature
- More than 1800 games with the best gaming providers
- The sign-in process is quick and easy
- 100% secure and fast payments
- Does not have a mobile app
- Limited withdrawal channels available for gamblers
The UKGC is one of the most trusted gambling commissions in Europe. It is also registered in Malta which could also mean the Malta Gaming Commission registers it.
For fully verified accounts it is easy to make fast withdrawals from the account. It is easy to find the withdrawal section as it is found in the ‘withdraw’ section after you click the ‘account section’.
The casino offers a ‘Game of the Month’ section where players get to see which game was mostly enjoyed by users on the platform. The games feature monthly and its accessible once you press ‘Press Game’
New players are welcomed with a treat of 100 free spins on the game ‘Sky Piggies.’ The bonus is only available when you register as a new player and verify your account. Once you login the bonus is given in tranches of 20 free spins for five days.
The casino has partnered with an initiative known as Safe Gambling. The initiative promotes an enjoyable gambling experience whilst promoting safer gambling. The initiative has a host of spending controls that helps gamblers enjoy their experience.
New Player 100 ‘FREE’ Free Spins and Welcome package of up to £100 + 125 Free Spins
Luck CASINO PAYOUT RATE, WITHDRAWAL TIMES & MORE
Information about Luck.com Casino | |
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Logo |
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Rating | 8.6 |
Company Address | |
Licence | United Kingdom License |
Amount of Games | 4 |
RTP | 95.40% |
Bonus | 100 Bonus Spins |
Casino Games – Slots and Table Games
Popular online casinos don’t miss out on slot and table games, so Luck Casino Slots has a selection of slot games available on the platform. You can find the slots games available at the bottom end of the website and the icon indicating the slot games at the top.
There are categories of slot games available on the website such as Lucky slots and Megaways slots. These slots are also included in the popular game section and the new game sections. Players can find these slots when they first login to the game or by clicking slots game icon. Slot games involves reels and slots which allows players to participate through fixed reels and slots. For slots you need to match the symbols so that you can achieve a winning combination.
On the platform there are table games available on the Live Casino section. The table games include Joker’s Wheel, Video Poker Games, Atom Roulette, Live Baccarat, Live Blackjack, and Live Roulette Auto. The slots games offered on the platform include Da Vinci’s Machine, Mega Gorilla, Dream Genie, Mega Cube, Race to the Top, and many other casino slot games. Slots are the most popular games the most established gaming providers offer on the platform.
Luck Casino Payout Rate (RTP)
RTP means Return to Player Percentage which is the percentage which a player could expect a return when they play casino bets. The percentage is not measured on one session but a couple of sessions over a period of time. If a game has 95% RTP, you will win 95 times out of 100 times. The most favourable RTP rates are above 94% for slot games but they may differ in various games offered on the platform.
Luck Casino Software
There are multiple software providers available on the platform. Each provider develops a certain category of games in their roster. For example there is Big Time Gaming which develops Megaways Slots which has a random reel modifier. The game changes at any time which gives players unexpected results making it hard to predict. Players can also change how symbols appear on the reels, giving them multiple ways which they can win on the slot games.
To find the software providers on the app you have to click on the game and go to the “i” icon on the top right. The software providers are not automatically listed for you to filter the games according to which provider you prefer.
Evolution Gaming is one of the providers with popular games such as World Cup in its roster. The gaming developer is also a household name in the live casino section where it develops software for the available live casino games. The developer also has a hand in exclusive games such as Witchin Winnin, Si Ling Megaways, Sugar bonanza deluxe and Alive Megaways.
Another provider is the Slot Factory which has an array of games on the website. With games such as Britain’s Got Winners, Megatrial, Fishin for wins and Race to the top. To mention just a few of the games the developer is associated with.
On further analysis from the games available on the platform you will notice that the casino is not affiliated with the more common gaming providers such as NetEnt, Microgaming, and Playtech which are more popular in the casino industry. The two major developers, Skywind Group and Slot Factory are the major contributors to the games on this platform, and hopefully they can contribute by adding more games as Luck casino gains more popularity.
Luck Casino Live Casino
The live casino section as a few selections of games available. Table games are prominent on live casinos because they require the live dealer experience. The live dealer experience gives players the land-based experience, which encourages players to use the online version rather than travel to a land-based casino.
The live casino games have table games such as Baccarat and Blackjack which are the more popular versions available for live casinos. Since they have more or less replaced the land-based option, live casinos will evolve and add more games to its available options. The biggest advantage is that players used to the traditional methods may be treated to their favourite games on their browsers.
Payment Methods at Luck casino
Payment methods available at the casino are listed on the website. These Payment Processors include Matercard, Visa, PayPal, Pay, Fonix, Bank to bank transfers, Pay by Phone Bill. These are the conduits the available payment methods use to deposit and withdraw from the casino.
Luck Casino provides secure payment methods for those who wish to transact with the casino. It is important to note that the payment methods used to deposit is the same used to withdraw funds from the casino. The following are the payment methods available on the casino:
- Trustly
- Visa
- Mastercard
- PayPal
- Fonix
These payment methods have the same withdrawal and deposit limits bar one. Trustly, Visa, Mastercard, and PayPal all have the same minimum deposit bonus of £4 and a maximum withdrawal limit of £10,000. Their withdrawal fees is free and the processing time is instant, a feature that is popular with players who are familiar with the casino.
Withdrawal Times at Luck Casino
Different payment methods have different withdrawal times and at Luck casino gamblers have the benefit of experiencing fast withdrawals as expressed in their features section.
As expressed in the banking section, the four payment methods in Trustly, Viisa, Mastercard, and PayPal have instant withdrawals. This means there is no waiting time involved when processing your withdrawal. This makes it a convenient and highly impressive feature that gamblers appreciate because most gamblers are time sensitive.
In the FAQs section users have expressed their desire to know how fast their withdrawals may take and the response as articulated by customer service is within 7 days. The length isn’t ideal but it answers a pertinent question that users may have.
To ensure withdrawals are fast and reliable, the casino ensures that the withdrawal is made to the right person. Withdrawals that take too much time are due to the lack of verified accounts at the website. To ensure you have instant withdrawals make sure you have a verified account by providing your passport photo and proof of address when registering as a new member.
Luck Casino live chat and customer support
Luck Casino takes customer support to a different level and the casino also features a live chat option that you can access at the bottom right corner of the platform. Customer support agents are available 24/7 through the live chat feature which initially communicates to you through a bot which has several problems already mapped out on the website.
If your complaint is complicated, the bot will refer you to a customer support staff who will help you find the root of your problem and access existing solutions. When gamblers require assistance, there are featured scenarios on the live support section that help evaluate your problem.
The support section has sources of information on Bonus & promotion, documentation, withdrawal, payments, my account, wagering , and gameplay. If your problem question falls within any category, you are required to click on any section to find a solution. Within these sections there are a set of FAQs sourced from different users.
The FAQs are sources of information that would help other users navigate their problems much faster. The support section also features articles that may be useful to players with the same problem. The articles are posted and players who have an opinion about the same issue can comment on the article and provide their experience, making it an important resource for other players.
Usability of the Online Casino
The user experience on the website is amazing and players using the website get to see how well crafted and thought out the developers put in the work to make it a great website. One of the highlights of the website is the availability of games. There are lots of games available on the website and every game is categorized into different groups depending on popularity, and categories provided on the website.
The overall feel of the casino gives off a good vibe, the orange and white theme certainly captures the attention of the gamers. The icons are well spaced out and indicate where you can find each game depending on your preference. The representation and categorization is top notch and players do prefer websites that are easy to access and play their favorite slots.
Information is paramount when dealing with gambling websites and the ease of use on any website creates a harmony between the users and the platform. Luck casino has revolutionized their mode of usage by having all sorts of information available on the website. For players who need to play slots, search for a solution or learn about the website, everything is available for them to access the website.
Luck Casino responsible gambling record
Luck Casino view gambling as a form of entertainment for adults, something they would like the players to feel. Gambling shouldn’t be a problem but the casino has deployed several control measures to ensure you can gamble responsibly.
The casino has deposit limits for those who feel gambling is a problem. Self-exclusion programs are established to ensure those affected by gambling make the decision of keeping themselves away from gambling. Players need to make a request before qualifying for the program. The self-exclusion program is voluntary and can be for a specified amount of time or perfect. For those who feel an extension would serve them well, contact customer service via email or live chat.
Counseling is used as a method to reign in bad gambling habits. The casino encourages the use of support groups to ensure all those with problems have a support system that keeps them accountable. Support group contacts are all displayed on the website and players can reach out to these groups for further assistance.
Luck Casino ensures that all new members are over 18 years old. They have identification measures that ensure all players who wish to join are of legal age. Underage gambling is illegal and to ensure minors don’t have access to the website, they encourage people to use filtering software.
Luck Casino also asks players to specify what they earn so as to gauge how much they can afford to gamble. From that point the casino sets a monthly limit which you should abide by to ensure you don’t waste your earning.
Luck Casino Security
Security is one of the most important things for a casino because a breach in security would make players flee from the platform. A secure gambling environment ensures players trust their platform and enjoy gambling experiences.
Luck Casino is committed to protecting your details because once you sign up on the website, your details are encrypted by a 256-bit SSL encryption. It is the global encryption choice for most gambling websites and leading financial institutions. The platform provides the same security as your bank account and when you get to transact any amount your bank or card details are highly encrypted.
When signing up to the platform it uses KYC processing, whereby you have to provide your identification details and address when making your first withdrawal.
Luck Casino Fairness and Legitimacy
Luck Casino is a legitimate establishment, licensed by the Malta Gaming Authority,and the UK Gambling Commission. All these authorities are enough to show that the casino is a legitimate gambling organization and its audited as per their regulations.
Luck Casino asserts its legitimacy by teaming up with one of the most renowned software providers in the industry. The massive selection of games also asserts its legitimacy in the igaming industry because it has lots of categories to offer new players.
Luck Casino ensures it upholds fairness by ensuring all players get a fair shot at winning prizes. Players aren’t allowed to have multiple accounts on the platform which would be disadvantageous to other players in the casino. A player with multiple accounts could participate in tournaments and get an unfair advantage over others. Also players with multiple accounts would get a welcome bonus on two or more occasions which would be fraudulent and unfair. Luck Casino fraud is prevented by blocking all attempts at registering multiple accounts by installing strict security measures.
Luck Casino slot games uses Random Number Generators to choose its winners. The randomized numbers used to determine winners show that no one gets an unfair advantage over other participants.
Luck Casino Terms and Conditions
The terms and conditions are located on the website, it is easy to locate them as you only have to click the ‘terms and conditions’ icon and access the information. Since the casino is a popular gambling instrument in Europe the terms and conditions aren’t all the same.
The casino based in the UK has clearly been laid out and some terms and conditions stand out and speak to the character of the casino. What stands out is that the casino maintains that those from prohibited countries should not access the account. The casino also doesn’t provide any legal advice which means players should use their own judgment and comply with the casino’s regulations.
Luck Casino bonus also has terms and conditions that need to be followed. To receive a bonus you need to fulfill the wagering requirements set out in the bonus terms. Each game has different wagering requirements and the wager amount also contributes to the bonus. It also depends on a game’s RTP to complete the wagering requirements. It is important to note that you may be required to deposit more money in order to access wagering requirements.
Luck Casino Bonus
The Luck Casino bonus offer includes the welcome bonus when new players register an account on thee website. Bonus codes are one of the methods players can access bonuses. Fill in the bonus codes when placing a wager to access a bonus. There are no deposit bonuses offered at the casino but there will be more bonuses offered on the website, you just need to keep an eye out for them.
Luck Casino LOGIN, CONTACT & FAQs
How do I sign up on Luck Casino
To become a member at Luck Casino, you need to click on the Open Account option on the casinos website. From there the page will re-direct you to details you need to fill in details. Your email address and password are required to begin the sign up process. The next step requires your phone number which also authenticates your location.
Once you fill in those details, you must agree with the Luck Casino terms and conditions and the privacy policy. Once you agree you can finally begin the registration process. Confirmation codes will be sent to your email and phone number to confirm your registration.
What is the contact number for Luck Casino
Luck Casino doest’t display its contact number on its website. To contact the casino you should use the email or live chat option to get in touch with customer service support agents. The only way to get their contact number is by using the call back option on the website.
To use the call back option you need to fill in your UK number and email address on the spaces provided. You also need to state the question on the space provided and the customer support agent will call you back within the day to address your situation.
How do I login to Luck Casino
For new players you have to register first to be able to login on the website. Click on the log-in option on the top right side of the website to access your account. You are required to fill in your account details to access your account. Your email or phone number are required at the initial step then followed by the password.
If you’ve forgotten your password you can recover your account by clicking the ‘forgot password’ section. The website will redirect you to fill in your email or phone number where your recovery code will be sent to your device. When you are done changing your password you can log in to your account without any hitches.
How do I close my account at Luck Casino
Account closure on the website is voluntary and you can do it by contacting the support team on how to deactivate your account. You can provide reasons why you need to close your account and once you are done the account is immediately closed once you finish your application.
Account closure is also a mandatory step for those who breach any gambling regulations set out by the casino. The use of multiple accounts is among the offences that gets your account automatically closed. It isn’t recommended that you engage in any fraudulent or unfair practices but it is an avenue which could get your account closed.
Another way of closing an account is by using self-exclusion. Realizing you have a gambling addiction is an important step ensuring you change for the better. Gambling is a tool for entertainment but if you misuse your funds it becomes an addiction.
The casino allows members to close their accounts if they have a gambling addiction. When using the self-exclusion option you can permanently exclude yourself from the casino.
Is Luck Casino a rip off/fraud?
Luck Casino is a renowned casino and as indicated it is licensed by several gambling commissions. In any organization you should expect both positive and negative reviews of the institution. For Luck Casino there are both negative and positive comments about the casino.
One user doesn’t believe that Luck Casino is a trusted casino because upon registering their account and depositing money their account was closed. Another user couldn’t withdraw their winnings despite verifying their account on several occasions. The bone of contention with most users has been the verification process. Most users have experienced delays on that front causing them to terminate their relationship with the casino.
Other users have been satisfied by the casino’s services such as the quick response from customer service support. Also members have received quick withdrawals after their wins. The user interface has also received praise from users because its easy to use and the features are easily found on the website.
Do you have to download software to play at Luck Casino
Luck Casino associates with the best developers in the business, offering players the best casino experience. The software doesn’t have to be downloaded to because it has an instant play feature on your mobile or pc browser. Luck Casino operates seamlessly on any device whether you are using Android or windows devices.
The game loads on all modern browsers, such as Mozilla, Microsoft Edge, Google Chrome, and Opera. There is no application available for the casino so you have to rely on your browser and reliable internet connection. The games are flash powered so you need to install or ensure your browsers are flash powered or have java installed.
Can I pay by Mobile at Luck Casino
Yes players can pay via mobile app at the mobile casino. While using their preferred browser they can access the game and play it on any mobile device.
Does Luck Casino accept Paypal or Cryptocurrency
Luck Casino accepts PayPal as a payment method because it is a safe and efficient payment method connecting millions worldwide. It is simple because you don’t have to add your banking details when using PayPal. If you want to use PayPal as a payment method you have to sign up quick and fill in the details required to enjoy their services.
Of the payment methods available on the casino, cryptocurrency isn’t one of them. The casino doesn’t allow direct transactions using cryptocurrency but there is a workaround on that. You could have a cryptocurrency wallet that’s directly connected to your bank account. All you need is to buy and sell bitcoin and convert the same with the currency of your choice and deposit the same in your bank account. Through that method you can indirectly use your Bitcoin or Ethereum to transact with Luck Casino.