Are There Any Negative Customer Reviews?
This review of Luckybird has established that while the platform has a lot of positive reviews, there are a few complaints that are worth mentioning in this section.
One complaint that clients have is about the fact that you cannot use fiat currencies on this platform. Luckybird is an exclusively crypto-based casino. This means that the only way you can make monetary transactions at Luckybird is through cryptocurrencies. While this is limiting for some clients, the platform is very open about its stance as a crypto platform. Also, the site offers different types of cryptocurrencies to provide you with options.
Clients have also expressed concerns over the fact that Luckybird is a relatively new casino with no track record. This means that it is hard to find information about the platform because a lot of people have yet to experience it firsthand. However, this should not be a reason to not trust the site since there are also no serious complaints about issues like fraud even from the few clients that have already experienced the site.
Some clients have also raised concerns over the fact that Luckybird does not offer phone support. However, this issue is not exclusive to Luckybird. Several online casinos suffer from the same limitation. At least the site does offer many channels of communication with the customer support staff including email, live chat, and social media.
Concerns have also been raised about Luckybird not being a conventional gambling site. There is the fact that the site is a sweepstakes online casino, and then there is the element of social gaming, provably fair gaming, and the exclusive use of cryptocurrencies. For some clients, while the innovativeness of the site is impressive, it can be overwhelming. However, once you get around to understanding how each of the elements and how they come together to create a revolutionary platform, you will enjoy what the site has to offer.
Another significant complaint that clients have expressed is the fact that there is no clear information about the licensing and ownership of this gambling site. The website does not offer any details on Luckybird’s ownership or licensing. The lack of transparency about this information is concerning to clients. However, this is a common trend with sweepstakes casinos because of the nature of their operations. So, it does not necessarily indicate that the site is fraudulent.
Despite the negative complaints above, none of them relate to acts of fraud, unfairness, or illegitimacy. So, if you run a casino comparison between this site and similar ones on the market, you will realize that the complaints are not as alarming.