Pros & Cons of Memocasino
- Thousands of Memocasino slots and other casino games
- Very generous welcome package
- Regular tournaments and promotions
- Cryptocurrency support
- Fantastic live casino
- Many restricted countries
- No e-wallet withdrawals
Alejandro "Alex" Johnson is a careered blogger with passion for online gambling and a deep knowledge and interesting prose in his excellent work that dates back at least a decade.
Everything You Need To Know About Memocasino
Facts about Memocasino
Logo | |
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Rating | 6.0 |
Company Address | |
Licence | Curacao |
Amount of Games | 832 |
RTP | 94.50% |
Bonus | 150€ |
Casino Games – Slots and Table Games
Memocasino offers a massive range of games from 50 reputable software providers. Of the 6,000 available games, more than three quarters are Memocasino slots. There are different slot titles with a wide range of themes including classic fruit themes for a retro gaming experience and a host of creative themes. Many of the slots also boast modern and innovative features.
The quality of the games provided by Memocasino is also impressive. Some popular slot titles include Sweet Bonanza, Sugar Rush, Gates of Olumpus, and Diamond Jungle. These slots include features like jackpots, Drops & Wins, Bonus buys, and Megaways. Memocasino also has some original slot titles created by an in-house team. They include Avia Fly and Aviatrix. At the moment, there are about 25 original slot titles at Memocasino.
Table games are also very popular at Memocasino. The casino hosts a vast range of table games including some classics like baccarat, poker, blackjack, and more. These classic titles come in different variants like European and American Roulette, Caribbean Stud, and Three Card Poker. In the Memocasino table games section, there are also titles like Craps, Sic Bo, Casino Solitaire, Andar Bahar, Dragon Tiger, and others. Instant win games and turbo games are available as well.
Memocasino Payout Rate (RTP)
The average RTP for the games at Memocasino is around 92%. However, the RTP usually differs depending on the games available on the platform. For instance, a title like Starburst by NetEnt has an RTP of 97.1%, while Wolf Tiger by BGaming has a 97.16% RTP. Classic titles by Memocasino also have a higher RTP of 96% and above. Memocasino normally lists the RTPs for each of its games, including the table games so you have this information before you choose a game to play.
Memocasino Software
During my Memo Casino Review, I found that the site features games from over 50 software providers. The collaboration with these software providers is the reason why the casino has been able to provide its players with the best of the best games.
Here are some of the software providers available at Memocasino:
- BGaming – This is one of the top slot providers at Memocasino. This casino hosts BGaming titles like Wild Tiger, which is a popular title with a 97.16% RTP and features like scatters, wilds, and line changes. Games by BGaming feature innovative designs, exciting gameplay, and unique features like Wilds and free spins.
- Hacksaw Gaming – There are several slot and table titles from Hacksaw Gaming at Memocasino, like Dork Unit, a slot game with special features like Gift Bonanzas. It is one of the oldest and most trustworthy software providers for online casinos.
- Pragmatic Play – Players can enjoy dozens of classic slot titles, including Wolf Gold and Dog House, at Memocasino from Pragmatic Play, which is one of the most reputable slot providers in the online gambling scene.
- NetEnt – Starburst is one of the most popular slot titles at Memocasino. It is a classic product of NetEnt, a reputable and highly experienced online casino software provider.
These are just a few of the most popular providers that have collaborated with Memocasino. Others include Evoplay, Smartsoft, Endorphina, Gamix, Apparat, Matic, Yggdrasil, Novomatic, Thunderkick, Gaming Corps, and NoLimitCity, to name a few. The live dealer section at Memocasino is also powered by renowned industry software providers, like Evolution Gaming and Pragmatic Play. They make sure that the live dealer games are high-quality and something worth looking forward to.
Memocasino allows you to filter the available games by software provider. All you have to do is click on the name of a specific software developer and you will have access to a complete list of the games by this studio.
Memocasino Live Casino
The Memocasino live casino section features more than 500 titles. This is quite impressive because a lot of online casinos only offer a few dozen live casino games. The live dealer section at Memocasino is powered by a dozen reputable software developers, including Evolution and Pragmatic Play. Some of the games in the live casino include Roulette, blackjack, and live poke. The Memocasino live dealer section also includes some game shows like Sweet Bonanza Candyland and Super Trunfo.
The Memocasino live dealer section is separated from the rest of the games’ lobby. This way, finding your favorite live dealer games is easy. These games are hosted by live dealers from all over the world. They speak diverse languages to accommodate players from different parts of the world.
Payment Methods at Memocasino
At first look, Memocasino does not offer a very extensive list of payment methods. However, there are still many flexible deposit and withdrawal options that are curated based on their security and convenience. Memocasino supports payments in both fiat and cryptocurrencies.
The methods of depositing cash at Memocasino include:
- Credit cards – You can make deposits at Memocasino with Visa and Mastercard. These are direct banking methods where you have to share your banking information like credit card number. Deposits with Visa and Mastercard are instant.
- Cryptocurrencies – The accepted cryptocurrencies at Memocasino include Bitcoin and Ethereum. These payment methods promote an added layer of protection.
- E-Wallets – Unfortunately, there are very few eWallet deposit methods supported at Memocasino. You can use Skrill and Neteller to make payments directly to Memocasino. These methods are much safer than the banking methods because you do not have to share your direct banking data.
Regardless of the deposit method you choose, Memocasino has a minimum deposit amount of $15 or an equivalent amount in a different currency.
When it comes to making withdrawals, Visa, Mastercard, direct bank transfers, and cryptocurrencies like Bitcoin and Ethereum are the only available options at Memocasino. The list is quite small compared to what most online casinos offer and lacks e-wallets. However, Memocasino is a very new platform. So, there is room for the casino to introduce other withdrawal and deposit methods in the near future.
It is worth mentioning that the payment methods at Memocasino vary depending on your country. For instance, a method like Mifinity may be available in some countries and not in others. So, when registering an account, you will be able to choose one of the available payment methods.
Withdrawal Times at Memocasino
Normally, when you request to withdraw your winnings from an online casino, you have to wait for a specific processing time. This is the amount of time it takes for the money you cash out to reflect in your personal bank account.
Normally, the withdrawal times and sometimes even the minimum withdrawal amount at Memocasino differ depending on the payment method you choose. Let us look at the available withdrawal methods at Memocasino and their associated withdrawal processing times:
- Visa – When you make a withdrawal using this bank card, it takes between two to five days to process. The amount of money and the time you request the withdrawal may influence this time. For instance, if your request involves a large amount of money, it may take longer.
- Mastercard – Like Visa, Mastercard withdrawals have a processing time of between two to five business days. If you make a withdrawal request during the weekend, you will have to wait for longer because the weekend days will not count when it comes to the five days.
- Bank transfers – Withdrawals directly into your bank account usually take longer. It may take up to an entire week.
- Cryptocurrencies – They offer faster withdrawals of up to a few hours, depending on the amount.
Unfortunately, Memocasino does not support eWallet withdrawals, which are usually quite fast. However, since a lot of clients have already complained about this, the site is likely to resolve this concern in the near future.
Memocasino Live Chat and Customer Support
Customer support is a critical factor to consider when choosing an online gambling site. This is why existing platforms like Memocasino work hard to provide their clients with the best customer support. Check out the available Memocasino customer support channels below:
- Email – Memocasino allows you to send emails directly to the support staff. Email support is available on weekdays only. So, if you send an email on the weekend, you may have to wait until the weekdays for responses. The response time for the email customer service is between 2 to 24 hours.
- Live chat – If you want to address an emergency issue, then the live chat support channel is the go-to option. The live chat support channel at Memocasino is available 24/7. The response times for live chat support are also very fast. When you send a message, you can expect a response within a few minutes.
- FAQ section – The FAQs section at Memocasino also counts as a customer support channel. This section features a host of information organized in different topics and categories. You can go through this section for details on elements like payments, games, and more.
Unfortunately, the Memocasino customer support is currently only available in English. Also, there is no phone support at Memocasino at the moment.
Usability of the Online Casino
The Memo Casino site features a rational design that is perfectly optimized for mobile and desktop usage. What is most impressive about the casino is its navigation. The online casino is designed for easy and smooth navigation. This is thanks to its impressive layout.
The first thing you will notice about Memocasino when you visit the site is the friendly color scheme. At the top of the landing page, there are tabs for the casino and the sportsbook. When you scroll down the homepage you will see tabs for general terms, ownership details, licensing, FAQs, and more. The games lobby is also very well organized. The games are categorized in terms of slots, providers, most popular, table games, and live dealer games. There is also a search bar on the website that you can use to find specific elements like games by their titles and more.
What’s more, there are Memocasino mobile apps for Android and iOS. You can download the apps directly from the Memocasino website. The apps offer great functionality that grants instant access to all key games and features on the go. The Memocasino mobile website is also designed for mobile compatibility.
Memocasino Responsible Gambling Record
Like most modern online gambling platforms, Memocasino has a dedicated responsible gambling page. This page contains a host of information and resources to promote responsible gambling. Let us look at some responsible gambling tools offered by Memocasino:
- Links and resources – There are links and reference information on responsible gambling. On the responsible gambling page, you will find links to support pages like gambling addiction forums and support pages for individuals suffering from problem gambling. The page also contains advise on safe and healthy gaming practices.
- Self-exclusion – There is a self-exclusion tool at Memocasino that allows you to exclude yourself from playing casino games for a specified period. You can activate this tool by sending an email to the Memocasino support staff. The self-exclusion can be permanent or temporary.
- Limits – This online casino also allows you to limit your spending on online gambling. You can also limit the amount of time you spend on online gambling at Memocasino.
Unfortunately, the responsible gaming tools available at Memocasino are somewhat limited. However, the fact that a responsible gaming page exists bids well for players. Memocasino is highly likely to improve its responsible gambling tools in the near future.
Memocasino Security
Despite being around for a short time, one thing that can be said about Memocasino is that it is a secure gambling platform. This online casino has put in place several security features to promote a safe gambling experience. These security features help protect clients and prevent Memocasino fraud.
- SSL data encryption – This is a technology that helps make sure that the information shared on the Memocasino website is not accessible to unwanted parties.
- KYC verification – This is a procedure where players are required to set up an additional security question as an extra protection layer. This is not a mandatory security tool. You can opt in or out. However, it is advisable to opt into it because of the added security.
- Password – There is a strict password policy at Memocasino that allows players to protect their accounts.
- Secure payments – Memocasino offers secure payment methods, including cryptocurrencies that promote anonymity and safer gambling.
Also, the fact that Memocasino is a properly licensed online gambling platform also counts as a security tool. This online casino is licensed by Curacao. It operates under strict regulatory conditions. For instance, the platform is mandated by its regulatory body to provide clients with a safe and secure gambling environment on their mobile and desktop devices.
Memocasino Fairness and Legitimacy
If you are looking for a legitimate online gambling platform, you will be relieved to know that Memocasino is a fully licensed virtual gambling site. The site is fully licensed and regulated by the Curacao Gaming Commission. The Curacao eGaming License comes with strict regulatory standards. For instance, the casino is required to provide players with a fair and secure gambling experience. This is why the site has set up security protocols like the ones explained in the previous chapter.
Another indicator that Memocasino is a legitimate platform is its affiliation with other reputable and legitimate brands. For instance, Memocasino hosts games from over four dozen software providers. The site also supports secure and legitimate payment methods. Additionally, Memocasino is very transparent about its ownership and licensing. If you scroll to the bottom of the casino’s homepage, you will come across the ownership details and there is also a display of an updated license certificate.
Fairness is one of the key values of Memocasino. In order to adhere to strict fairness regulations, Memocasino has made sure that all its games are RNG tested. The software providers bring in independent bodies to test and make sure that the outcomes of various casino games are completely fair. Even the in-house Memocasino games are Random Number Generator tested. So, when you play at Memocasino, you can rest assured that all Memocasino games are completely fair.
Memocasino Terms and Conditions
Like any online or land-based gambling platform, Memocasino operates under strict terms and conditions. After you have filled out the registration information when setting up a Memocasino account, one of the crucial steps for successful verification is checking the Accept box for terms and conditions. This indicates that you are committed to adhering to all the terms of service that the online casino has put in place. Unfortunately, while in a hurry to set up an account, most players usually check the box without reading through the terms and conditions. This is a mistake that you should avoid at all costs.
There is a terms and conditions page at Memocasino that explains all the information. The information is presented in simple language to make sure you can easily understand and get through it. The online casino only allows clients who are at least 18 years old to set up an account. Also, there are restricted countries from which you cannot access the online casino. The site also has specific terms of service pertaining to the bonuses at Memocasino. The site explains the unique terms for each bonus for transparency.
Before you start playing at Memocasino, make sure you read the terms and conditions. Also, before you claim any bonus or participate in any tournament, you have to read the specific terms and conditions. This will help you make the best of your overall gaming experience and the bonuses at Memocasino.
Memocasino Bonus
One of the best bonus offers at Memocasino is the welcome bonus. New users receive 50 free spins upon registration for the slot game Royal Joker Hold and Win. Next comes the Memocasino welcome package made up of generous deposit bonuses – up to 450€ plus 300 free spins on the first three deposits. A player must make a qualifying deposit of at least 15€ for each of the first three deposits to qualify for the welcome bonus. The first deposit bonus is a 100% match up to 150€ plus 150 free spins. The second one includes a 55% bonus up to 150€ plus 100 free spins, while the third one is a 100% deposit match up to 150€. The free spins in the welcome package are issued in batches of 50 until the entire bonus is issued.
The site also runs frequent offers for existing players like a weekly high-roller bonus of up to 500€. This weekly bonus requires a minimum deposit of 300€ and is valid for 3 days. There is also a weekly cashback bonus issued by Memocasino.
Besides these, Memocasino also has a loyalty program and VIP club where you can earn fantastic prizes and rewards. It is a four-tier program with exclusive offers like cashbacks, reload bonuses, and benefits like priority customer support. In order to progress from one level to the next, you need to collect points given for every 20€ real money wager you make at Memocasino. There is a promotions and bonuses page that lists all the available Memo casino offers.
All Memocasino bonuses come with terms like a validity period and wagering requirements. For instance, the free spins have a validity period of 7 days. Also, the welcome bonus (including the free spins) has a 35x wagering requirement.
Memocasino FAQs
How do I sign up to Memocasino?
Signing up to Memocasino is quite simple. It takes a few minutes. Follow the procedure below:
- Visit the Memocasino website or app via your mobile device or desktop.
- Click on Sign up.
- Enter your email and password. Make sure the email is valid and is one that you use commonly.
- Accept the Memocasino terms and conditions.
- Create your account.
Whether you are a newbie to gambling or a seasoned online player, you should be able to set up an account with Memocasino without any challenges. After you have created an account Memocasino, you will benefit from verifying it. You can follow the verification process below:
- Identity verification – Provide a valid photo ID like a copy of your passport, National ID, or driver’s license as proof of your identity. You also have to show the expiry dates for the documents to prove that they are valid.
- Proof of residence – Provide a copy of a utility bill, phone bill, or bank statement issued within the last three months. These documents should contain your full name and address as proof of residence.
- Payment method verification – Provide your banking information, based on the method you choose.
- Documents – Send the documents to the KYC department for verification by uploading them in the designated sections or via email.
What is the contact number for Memocasino?
At the moment, Memocasino does not have a contact number. However, there are still means for you to communicate with the customer service at Memocasino. For instance, if you are experiencing challenges that need instant addressing, then there is the live chat feature. When you send a message via the Memocasino live chat, you will get a response within a minute or so.
However, if you have a challenge that is more comprehensive or needs you to upload supporting documents, screenshots, or other attachments, then you have the email support channel. Unfortunately, the responsiveness of the Memocasino email support is not great. It takes between 2 to 24 hours. Also, the support staff only responds to emails during business days (not weekends or public holidays).
At the moment, the only way to communicate with the Memocasino customer service directly is via email and live chat. The site can work towards providing a phone number in the near future.
How do I log in to Memocasino?
The first step is to make sure that you have an active account with Memocasino. If you have not registered with Memocasino, you will not be able to log in. Also, if your account is deactivated, then you will not be able to log into Memocasino.
Follow the login process below to get into your Memocasino account:
- Visit Memocasino on your desktop browser or mobile app. The mobile website may also do the trick.
- Click on Login at the top right-hand side of the homepage.
- Provide your login credentials (email and password).
- Verify your identity by completing the KYC procedure.
- Get into your account and start having fun.
The second to last step is only necessary if you have activated the KYC procedure for your account.
How do I close my account at Memocasino?
A lot of players ask this question because there is no option in the settings section that you can click on to close your account. However, the procedure for closing a Memocasino account is still very easy. All you have to do is send an email to the Memocasino customer service. Your email should specify your reasons for wanting to close your account. Also, you will be required to indicate if you want to close your account permanently or temporarily. You may go through some back and forth with the support staff in your email as they may ask some questions before approving your account closure. When your account closure is approved, your account will automatically disappear. This means that you will not be able to sign up to your account again.
However, you should note that Memocasino will not allow you to create an account again in the near future as your information will remain in the Memocasino database for some time. So, if you close your account permanently, you will be locking yourself out of Memocasino for a long time. However, if you choose the temporary closure route, you will be able to sign up again once the closure period is over.
Is Memocasino a rip-off/fraud?
Memocasino is not a fraudulent platform. While the site is less than a year old, it is 100% legitimate and has almost no negative reviews. It operates under a Curacao eGaming license and it is owned and operated by a legitimate and reputable company. Furthermore, the site is affiliated with several legitimate companies including leading eGaming software providers and reputable payment providers.
Do you have to download software to play at Memocasino?
You do not have to download any software to play at Memocasino. This is a modern online casino that only needs a compatible browser. With a compatible browser, you can play at Memocasino on your desktop or mobile device without downloading any software or even a native app. The mobile compatibility of the website is also a reason why this is possible.
If you wish so, you can download the Memocasino app on your phone for greater convenience.
Can I pay by mobile at Memocasino?
Yes, in addition to being able to play at Memocasino via your mobile device, you can also make payments by mobile. Memocasino supports payment methods like Visa, Mastercard, Neteller, and Skrill. With the banking card methods, all you need is your card number to make payments by mobile.
On the other hand, with eWallets, as long as you have set up your electronic payment wallet, you can link it to your casino via mobile and conveniently make payments via your Android or iOS gadget. Even the crypto payments at Memocasino can be made via mobile. All you need is a mobile cryptocurrency wallet and you are good to go.
Does Memocasino accept PayPal or Cryptocurrency?
Memocasino accepts both fiat and crypto payments. At the moment, the only accepted cryptocurrencies at Memocasino are Bitcoin and Ethereum. While these are limited options, the fact remains that you can still make payments with cryptocurrencies.
However, at this time, Memocasino does not accept PayPal. This is because of the legal restrictions in the jurisdictions where Memocasino operates. Regardless, Memocasino still supports other eWallets like Neteller and Skrill. You can visit Memocasino’s official website and click on Payments to check out the banking methods that are accepted by Memocasino.