Are There Any Negative Customer Reviews?
My Midasluck Casino fraud report involves considering other player reviews picked randomly from the internet. I will then gauge the Midasluck reviews based on my extensive interaction with the casino. The answer is yes; there are a few negative reviews on different online review sites. The casino is fairly new, with very little player interactions. However, my extensive research has found some player reviews worth sharing.
The reviews also take into account the mobile version of Midasluck Casino.
A few negative reviews targeted the casino's supposed use of AI customer support on the live chat section. The automated response on the Midasluck Casino live chat did not offer customers much help, as it only replied to general questions. Other complaints against the Midasluck Casino customer support revealed that the agents were quite clueless about the casino services, making it difficult to offer assistance.
Some reviews complained about the Midasluck Casino bonuses. According to the negative reviews, the casino offered fewer bonuses. However, one look at the Midasluck Casino bonus section, and you will realize that this is a false claim. The casino is quite big on offering great promotions right from sign-up. Existing customers and VIP customers also have a set of special promotions available on a regular basis.
Other negative bonus reviews claimed that the customers intentionally made a qualifying deposit to claim a bonus offer, but they did not receive any bonus. There's a high chance this particular customer did not meet the said bonus terms. It is important to read and understand the bonus rules before claiming the offer. The rules could indicate a restriction in the payment method used to make the qualifying deposit or the customer did not meet the minimum qualifying deposit for the promotion.
More negative reviews were centered on slow withdrawals by Midasluck Casino. The speed a withdrawal process takes to complete solely depends on the payment provider and not the casino. While some methods take longer to process withdrawals, others process them quite instantly. Players must check the time different payment providers take to complete a withdrawal request before settling on the payment method. Bank transfers, for instance, take up to 5 business days to process a withdrawal. However, e-wallets such as Skrill and Neteller take less than 24 hours to complete a withdrawal request.
Lastly, a complaint highlighted the casino's inability to offer winning games. The customer detailed that they had never won any of the Midasluck Casino games. Well, Midasluck is a reputable online casino with casino games from reputable developers such as Microgaming, Pragmatic Play, and Playson. On the Midasluck Casino website, the operator has included details on the casino game audits that it performs from time to time. These audits ensure every game on the site has the stated RTP rate and that it offers players an unpredicted chance of winning.
Unfortunately, the casino does not have a vendor's account with these review sites; therefore, it never got the chance to come clean on these claims.
